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About Permanently Closed - Top of the Pontch - Crowne Plaza Detroit Downtown
This restaurant is permanently closed. The Top of the Pontch carries on one of Downtown Detroit's classic dining nameplates. Outstanding steaks, seafood and our new Wine List will impress and bring you back.
Detroit, MI 48226
Steakhouse, Seafood, American
Hours of Operation:
Tuesday through Saturday 5:00 p.m. to 10:00 p.m.
Closed Sundays and Mondays.
Larned St. Valet entrance on Larned St. eastbound from Lodge Freeway.
$50 and over
AMEX, Discover, MasterCard, Visa
Special Events and Holidays feature live Jazz.
Please call the restaurant manager directly Tuesday through Saturday after 3.p.m.-10.p.m. for information on our events packages and policies.
Outside of business hours please call the catering director at 313-965-0200. Ask For Becky in Catering and sales.
Please Valet at the Crowne Plaza Hotel off Larned Street and we will validate your parking at the host stand.
People Mover Station, Cobo Hall. Walk down to street level, cross Washington Blvd heading east. Enter Hotel lobby from either Larned St or Jefferson Avenue entrances. Take elevators to the 25th floor in the Crowne Plaza Hotel.
Bar Dining, Bar/Lounge, Beer, Chef's Table, Cocktails, Full Bar, Non-Smoking, View, Wheelchair Access, Wine
Special Events & Promotions:
Stay tuned for our Valentines Day Menu and seating times!
Top of the Pontch - Crowne Plaza Detroit Downtown - Permanently Closed Ratings and Reviews
This was our first time and We went for our anniversary. Making a reservation was easy, The host seated us right away. The waitress was very helpful explaining the food and helping us to figure out what we wanted to order. The Resturant was beautiful and the view of the city and canda was amazing from the 25th floor. I would highly recommend this Resturant!
We really, really had a nice time. Our server was absolutely terrific. The tomato basil bisque was to die for. I enjoyed the fig appetizer. Presentation of the entrees was beautiful. Meat was cooked perfectly. Everything tasted great. I don't understand why it wasn't busier, honestly. I will be back.
Great food and much larger portions than expected. Service was an A+, our waitress was a mind reader. Recommendations of the waitress were also tried with amazed delight. Food rated great. Only thing is the kind of retro 80s chic going on with the ceiling mirrors and wield jelly bean looking fixtures adorning it.
We hosted friends from out of town and went to the Top of the Ponch to show off our city. I requested a table with a great view and the hostess did not disappoint! Our table had an expansive view over the river and city and was perfect. Our waiter was engaging and fun, while still a perfect professional and he added enormously to the overall experience. The menu was creative yet still familiar, and everyone was very happy with their selections. All in all, a wonderful evening.
My husband and I had dinner at the Top of the Pontch and left very pleased that we decided to give it a try. Everyone from the hostess, the knowledgeable waitress and buser were at the top of their game. The view from the 25th floor was stunning. The sun was setting reflecting off the river, what a sight. Our waitress gave us lots of attention and was helpful in choosing our meal. The food was prepared perfectly and arrived in a timely manner. We will definitely be back!
The view was nice of the Detroit river. The appetizer's were good. We had the Brussels with fries and the shrimp. The waitress seemed to be new. My husband was reading the menu and she snatch it from his hand while he was looking for sides. She had to ask for permission apparently from the chef about our filet. The filet came with with beans and I didn't want that on my dish. I was pretty sturdy with my request. Apparently the chef didn't get the memo or forgot and it came with beans anyways. I had to wait for a clean plate while in front of my eyes they removed the steak from one plate to another. After all this my food was cold. The manager gave me $30 gift card to return and free dessert. It was nice gesture and he apologized but I won't return there.
The food was good, the Cesar salad was very good as well as the filet mignon. A bit overdone with the pile of beans on the dish and a bit of an odd pairing with the steak but still good . The two complementary FROZEN cheesecakes were worthless. Not sure why he kept " dumping " them off on the table one at a time , they were horrible . The club music being played from the bar area was not appropriate for fine dining , too loud and distracting. I would understand for later in the evening after 10 maybe , but not during dinner hours, it ruined the atmosphere for all of us . Our waiter was slow and a bit odd . I did not care for his service especially while at a finer dining establishment . Felt more like I was at a " diner " then at Top of the Ponch . I don't mind" casual but when were paying $300 for diner I would like to know how he would like to be served . A bit messy, sloppy, too causal, bad plating, bad clearing all around just bad . Often we felt like we were being rushed at odd moments throughout the meal .
I would not return
My date and I were greeted by the host but had to ask for her to take our coats as we started walking to the table. After being seat at our table we were not greeted for 25mins as waiters walked around us but never came by or close enough to get their attention. It wasn't until my date got up and got the hostess did we receive a server. She was very fake nice at that point and the food was cold.
Will never go back, too many other great restaurants in Detroit!
The decor is posh with every seat in the house viewing the waterfront. Not only is the food amazing, but the cost is a great value! We ordered 2 appetizers, 2 salads, 2 meat entrees and 3 glasses of wine which totaled to a littler under $180. I will certainly be returning!
Overall the experience was absolutely wonder and the view was to die for. The food was not what I expected due to the fact there weren't enough choices of entrees to choose from. there weren't too many choices of meat to choose from.......maybe lamb shrimp or chicken. I didn't care too much for the vegetables that were served with my meal. I would definitely came back to have some drinks and enjoy the view.
Enjoyed the meal. A large party near us was very loud, waiter could have been a little more attentive, for example she didn't ask if I wanted another glass of wine and when I finally got her attention to order one my meal was almost finished before it arrived, and she served my husband first and then reached across him and his plate of food to serve me.
I took my wife for an early Valentine's Day Dinner. I was told that their was no available window seating - tables with a view overlooking the city - yet I observed open spaces throughout our entire three course meal. The appetizers were good but I wasn't thrilled with my entree of duck. Desert was absolutely amazing and I would return for this reason alone. The service I received from the wait staff was also above and beyond. The price was above average but not stratospheric. You're definitely paying for the name and ambience. Demand seating with view and the time of reservation and you should be fine.
Although the restaurant appeared to be nice the staff lacked good service skills. The bartender made a decent drink but his people skills need some work. The young lady who was the hostess could also use some customer service skills. Overall the restaurant was ok, but if this restaurant wants to be recognized as a premier restaurant they need to upgrade their staff. I felt more like I was at Friday's or Applebee's rather than a elegant restaurant.
We went for restaurant week and where do I begin? First of all, they were not busy; we were seated with our restaurant week menu and the standard menu but no drink list. It took us 15 minutes to be served water and request the drink menu, another 20 minutes before our drink order was taken, time from seating to first drink being served: 50 minutes. This was after another waiter tried to help by bringing a glass of white wine and a glass of red wine to our table and asking: Who gets the white and who gets the red? Since 5 of us ordered wine, 3 whites and 2 reds, none of which were the same, we had to ask him what they were...shockingly, he responded with, white and red!! He finally went back to the bar and asked, came back and still seemed flustered by the fact that we all ordered different types of wine..this went on for 10 minutes. It then took another 30 minutes before our appetizers arrived, after we finished those, we had to stop the waitress and request more water and ask if we could get some bread for the table, since everyone else around us had been given a basket when they were first seated. We arrived with another party of 6 and were seated near each other, and the timing of our meals varied so drastically it's hard to believe we were even in the same restaurant. We hadn't even gotten our appetizer before they were given their entree, they had left the restaurant 30 minutes before our dessert arrived! Being restaurant week, our entire order was put in upfront, but it wasn't until we finished our dinner, waiting the now traditional 20 extra minutes between steps before seeing the waitress again, when she finally returned to tell us that they had served the last of one of the desserts 3 of us had ordered. By this point it was just adding additional salt to the lack-luster meal we had been served that it almost didn't matter. This was our first and last experience here. Reservation @ 7pm, time the check arrived, 9:50 pm...set menu & not busy.
Came in at 6:30, did not get dinner til 7:50pm. Took 25 min to get our first drink. The service was poor. When I came in, saw all the furniture was ivory fabric and there were stains on my seat. They ran out of 1 dessert and just brought out something else without asking what my 2 friends wanted instead. When our orders were taken, our waiter went straight to the men first ( even my husband thought that was inappropriate). I was so excited to go there, however, now I know I will not be returning. By the way, this was on a Wednesday night and the restaurant was at 60% capacity.
My first time visiting this restaurant. I went during Detroit Restaurant Week so the menu is fixed, but still a decent selection.
The view of the Detroit River and skyline is fabulous - no doubt about it. The decor is clean and welcoming. The lighting was perfect - not too dark and not too bright. It was a little loud for some reason - could have been the flooring that wasn't carpet and therefore didn't absorb any of the sound.
The service is AMAZING. Paul is one of the best servers I have ever encountered. He has great recommendations, is polite and super attentive. Ask to be seated in Paul's section. I had the lobster bisque - first time having that soup and it was good, but not great. Their bread and butter is amazing I must say - even though I usually avoid gluten. I had the pork roulade and it was good, but not excellent. The asparagus and potatoes were yummy. The chocolate flourless torte is super dense and rich - if you love chocolate you will love this. Some say it tastes like fudge, but I do not like fudge but liked this. The red velvet cheesecake was just ok - nothing special. The raspberry creme brulee was very good but after 2 bites it was too creamy. The duck duo had way too much lemon curd on the plate and made it difficult to avoid. The dish was just ok. The food is ok, but not excellent. We skipped on the drinks as they seemed more inflated than necessary - especially because Pontch is not known to be a premier mixology destination.
Valet parking is free with validation at the hostess stand. The view is amazing and the service is great. Overall, I would probably not come back given that the food was just ok and nothing amazing.
This was our first visit to the restaurant, it was part of the Detroit Restaurant week and we decide to visit. Definitely will go back great atmosphere, awesome view and food was very nice presented and tasty. Our server was nice as well ,over all we had an awesome night .
The food was really excellent our group of 6 were all very pleased with their meals. The drinks were a disappointment for everyone. My one friend ordered Manhattans that weren't very good at $15 each- pretty steep. The rest of us ordered grey goose martinis straight up and everyone of us was disappointed that they all had WAY too much vermouth. Then we were really disappointed when we got the bill that we were charged $17 each for them! I get that its a nice restaurant but $17 for a martini is way too steep especially with a lackluster bartender. This isn't Vegas or LA we're in Detroit let's remember that. Truthfully despite great ambience and great food , poor drinks that are greatly overpriced would affect my decision to return.
Food was absolutely awful. Soup came out cold and had to be sent back. Entree was below average. Service was okay at best. I would not recommend this restaurant to anyone. In a time when Detroit food is thriving, this place was a complete and utter letdown.
Filet was delicious, other 3 meals MAYBE satisfactory. Sun blinding on the west side of the room. Asked to move, only 3 other tables filled , was told no their booked. However they moved another table to where we wanted to sit..... after we asked. We're loyal patrons of the Detroit restaurant scene but we won't be returning here.
The food was very good. However, the bar was out of cocktail mixer for the drink my wife ordered - so they replaced with a glass of wine - poured first before offering her an opportunity to select a different cocktail. The system did not place my entrée order - so my wife's meal came out first. Then mine came out 10 minutes later. Abut 20 minutes later my vegetable was delivered. They comped the main course - but not the vegetables. Very awkward dining experience. Free dessert was offered - but after having the meal come in stages, we were just ready to leave.
This restaurant experience was BRUTAL. We went to Top of the Pontch after we went to the Auto show. My fiancé and I dressed up and were ready for a special evening together. Instead, our waiter was drunk, we watched him finish wine glasses that we left on tables from other unhappy customers and walk around the room in a stupor. We waited for 20 minutes to even get a glass of water. We had to BEG a busboy to go get our check after we saw our waiter yet again drinking a half finished glass of wine and he kept "forgetting" to get our check. The food was fine, the view is amazing. It really is a shame, the service we got that night makes me never want to go back. This place should have no problem being full on a Saturday night, instead it was empty and we watched people walk out.
View is amazing, but if you don't get a table with a view you wilk be greatly disappointed. Service is slow. Food is just ok. They forgot to tell us and another party we needed our valet ticket validated so parking was not free. This place has great potential but we will not return. Not even worth the ride in the elevator.
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