Tomo Hibachi & Sushi Restaurant and Lounge

3.9
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187 Reviews
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$31 to $50
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Japanese
TOMO Sushi & Hibachi Restaurant & Lounge is where you will find some of the very best Japanese cuisine in the city of Cleveland, Ohio (and throughout the Midwest).

We are the home of the most entertaining, charismatic, and talented chefs from the Far East who prepare your Sushi or Hibachi meals before your very eyes, and leave you with a taste that you won’t believe.

Let us entertain you and satisfy your appetite at one of our 17 Hibachi tables on 3 floors, where our talented chefs will prepare your meal of Hibachi Chicken , Shrimp, Steak, or one of our Hibachi Classic or Hibachi Combination plates.

Enjoy over 400 different hookah flavors from Starbuzz, Haze, Nakhla, Sinbad, Al Fakher, Miso, Social Smoke and many more brands. Craft cocktails, martinis, and drinks, live DJ, music and dancing on our Second Floor Bar & Lounge.
What 187 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
food
4.3
service
4.0
ambience
3.7
value
Noise · Quiet
90% of people would recommend it to a friend
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J
1 review
Dined on September 1, 2019
Overall 3food 4service 4ambience 4

Food was great, just don’t understand the automatic $10 tip you charge. It actually takes away from the groupon deal

TB
1 review
Dined on August 24, 2019
Overall 3food 5service 4ambience 5

Overall i would go again. Food was great.. But my drinks were watered down

J
Pittsburgh
11 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

It was the best sushi by far I have had all year

TB
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Very welcoming and helpful with people with special needs. Set reservations there for a group of 10 and had everything ready, even a ramp for the wheelchairs. Food and entertainment was superb, and the chef was fun to be around. Would definitely recommend to anyone wanting a pleasant environment and excellent service!

m
San Francisco
8 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

So glad to find good sushi in Cleveland area. Originally from San Francisco CA area where there are many good sushi bard. Tomo's sushi is as good if not better than in CA.

MW
1 review
Dined on August 4, 2019
Overall 3food 3service 5ambience 5

The meat was over cooked and not served per the request of the patrons. We had hibachi, brought kids. Thought the chef would be more entertaining.

DB
Cleveland
1 review
Dined on June 16, 2019
Overall 2food 2service 3ambience 3

I found out about this place on Groupon, bought a coupon for $25 for $50 off. Made reservation for Sat June 15, then Tomo called and said they made a mistake and couldn’t honor reservation because they had a party of 40. Then I made reservation for next day and told them I would be using Groupon. Got there next day and Groupon was not honored because it was Fathers Day. NO WHERE on the Groupon terms did it say not valid on holiday. I asked for a manager and was told there was no manager ... then in a party of 4 with separate checks ... 20% gratuity was added to all of our checks!!! WILL NEVER GO THERE AGAIN!!!!

OT
New York Area
1 review
Dined on June 11, 2019
Overall 2food 2service 3ambience 2

I don’t normally leave reviews, but this place is just not worth it and I don’t want anyone else to make the mistake of dropping $150 like I did...The hibachi chef told us his name was “Deborah” and pretended to speak Japanese by saying “Ching Chong Ching Chong.” Him and the waitress snickered to each other as if we didn’t realize.

After that exchange, he barely spoke at all and out hibachi experience was done within 7 minutes. No showmanship. The food was okay, but definitely not worth the $40+ entree price tag. They also don’t have a ginger sauce, which is not at all traditional.

The ambiance looks cheap and a little dirty (which made me surely not order any of the sushi.) The cocktail she made me was flat and STRONG. Got a beer instead and the glass was really dirty.

The only nice thing I’ll say is that the server was kind. She wasn’t great at her job, but she was friendly. Other than that, this place is rundown and probably more of a bar than an actual hibachi spot. Heck, just go to Benihana.

l
New York Area
11 reviews
Dined on June 7, 2019
Overall 1food 2service 1ambience 1

Bizarre atmosphere for hibachi. Negative vibe. Somewhat dirty. Gratuity of 18% was added even though we only had a party of three. Food was not great. The chef was miserable and told us he was quitting because it was the worst hibachi restaurant he’s ever worked at. Sushi was just ok.

NC
1 review
Dined on May 24, 2019
Overall 4food 5service 5ambience 2

The food was fantastic. Beyond the shadow of a doubt, worth the money. The service wasn’t meeting the same standards. I wasn’t greeted with the “Birthday party for Two” reservations I booked. We were encouraged to disparage and disrespect a server in my review to get them fired and was told we were going to have excellent service but to our surprise didn’t receive it. The food was the saving grace, amazing quality, variety and it was presentable.

JV
Toledo
1 review
Dined on May 12, 2019
Overall 4food 5service 5ambience 5

I felt that our service was the best it could be for the situation given...my hubby and I had dinner reservations and arrived promptly. There were unruly guests still occupying our requested hibachi table, basically they had overstayed their welcome and we're very ride to the staff. This caused a delay in receiving our table, but I felt the staff did their best to resolve the situation for us. The evening ended up still being wonderful and the food was really good!

RG
Cleveland
18 reviews
Dined on May 7, 2019
Overall 4food 5service 5ambience 5

Very nice upscale restaurant for the very hip and energetic people

Y
Cincinnati
10 reviews
Dined on March 29, 2019
Overall 3food 3service 4ambience 2

Tables are bit tight if your seat backs up to the table behind you. Service and food were good. Kids wanted hibachi and this fit.the bill. Not a great spot but its a good spot.

T
1 review
Dined on March 23, 2019
Overall 2food 5service 1ambience 2

My group of 6 had a reservation for 6:30 on a Saturday evening as we had to be at a show by 8:30. We were told upon arriving that they were running 30 minutes behind. That would’ve been ok, however, we had to wait 90 minutes to be seated at the hibachi table. Our chef was great, very funny, and the food was very good once we got it. This experience put us behind on getting to our show on time. Also, we were supposed to have 20% off with our show tickets but the server was unaware of this & had to ring up our tickets a second time for the discount. The manager should’ve given the server that information prior.

F
Los Angeles
7 reviews
Dined on March 11, 2019
Overall 1food 2service 2ambience 1

One of the worst meals we’ve had. Waited an hour for the hibachi chef when the restaurant was empty. The restaurant was left dirty from the other tables for half our meal. The staff was arguing in the dining room. Won’t be going back.

RW
Cleveland
119 reviews
Dined on March 8, 2019
Overall 4food 4service 3ambience 2

We had an early dinner at Tomo last Friday and the dinner itself was delicious like previous visits. We used a $50 Groupon which made the meal a good value. The Hibachi chef and our server were both courteous and professional, so the service and promptness of our meal were fine, along with generous portions. Towards the end of our dinner as we were boxing portions to take home and preparing to pay the check, a noisy group of people entered and sat at the Hibachi table directly behind us. These people obviously had been drinking as they were way too loud with ear-piercing shouts and screams! Management did nothing to calm them down, which was disappointing and we felt fortunate to have essentially finished our dinner when this group appeared. However, we will dine again at Tomo as this is the first time we have encountered such noise in the many times we have enjoyed meals at this place.

DD
Cleveland
5 reviews
Dined on February 26, 2019
Overall 5food 4service 5ambience 4

Good food and great service!

LM
1 review
Dined on February 16, 2019
Overall 3food 5service 1ambience 5

The waiter was overwhelmed forgot orders over charging. Never gave us salad never gave us refills never ask was everything ok. He was horrible. The person who cooked the food was AMAZING!!! Gratuity needs to giving according to service. He was a 0

EP
1 review
Dined on February 16, 2019
Overall 1food 1service 1ambience 1

Made reservations and then we were seated at a table not at a hibatchi. Our food came out cold. Very little vegetables with our hibachi meal. Rice was gross and yum yum sauce was terrible. Would not recommend to anyone.

DP
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Lot of fun. Hibachi was great. Food was excellent and the service was great. Would definitely recommend, and will definitely be back.

RD
1 review
Dined on February 15, 2019
Overall 5food 5service 3ambience 5

Great tasting sushi. Hibachi was nice too. Highly recommend eating there.

OT
Cleveland
1 review
Dined on February 15, 2019
Overall 3food 3service 5ambience 2

The waitress was awesome. The chef at the Hibachi was very nice and did a good job. However, we’ve paid much less at similar places for same meal/ experience.

CD
1 review
Dined on February 14, 2019
Overall 1food 5service 1ambience 1

Because the time was a long wait even doe i made reservations and still waited 1 hour and they didnt take my coupon i had bt the food and chef was great

AM
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Very nice environment pleasant staff great food. Service was good

JR
1 review
Dined on February 14, 2019
Overall 3food 3service 2ambience 4

The ambiance is nice but the food is overpriced for the quality. It was fine, nothing really to complain about, but it was probably the worst Hibachi I've ever had.

WT
Cleveland
1 review
Dined on February 14, 2019
Overall 2food 3service 1ambience 3

I purchased a Groupon Ticket on Tuesday 2/12 and as the coupon stated I should call Tomo and let them be aware of this coupon. The coupon was confirmed on 2/12 by staff along with my reservation. Four hours before the reservation on 2/14, I receive a call from a customer service representative from Tomo named Amy (216-356-6091) that the Groupon is not being accepted today, at the last minute? I could really care less about saving $20 dollars seeing I spent over $130 with no issue. However, I am more concerned on how this customer service was poorly handled as I was misguided.

DB
1 review
Dined on February 10, 2019
Overall 5food 5service 5ambience 5

Tomo is by far the best restaurant I have ever been to, everything was five star quality, from the staff to the food. We went for our anniversary, and had a wonderful time. I absolutely loved it.

OT
1 review
Dined on December 7, 2018
Overall 5food 5service 5ambience 5

It was absolutely amazing. They chefs and waitress/waiters were all so nice and they made my birthday one to remember

MS
Cleveland
4 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

The food is great. I had the chicken teriyaki. I loved that it wasn't too sweet. The quality of the chicken was top notch. I had the Fancy Roll. It was delicious. Will be going back.

OT
Cleveland
1 review
Dined on November 10, 2018
Overall 4food 5service 4ambience 5

Birthday for my husband

l
Cleveland
6 reviews
Dined on November 10, 2018
Overall 5food 4service 5ambience 5

very pleasant atmosphere and the service was great

VF
1 review
Dined on October 20, 2018
Overall 1food 2service 1ambience 1

Top shelf Long Island was horrible/watered down with Coca Cola for $18! Meat portion cut in chunks for hibachi instead of smaller pieces. Yum yum sauce disgusting. Need to step up food, service and bar drinks. There were only two waiters and one had to bartender and serve! This place was great when first opened but has went down.

V
Charlotte
51 reviews
Dined on October 20, 2018
Overall 5food 5service 5ambience 5

Tomo was recommended to us while we were in town as the best Sushi and it did not disappoint! Both the Godzilla roll and the Cleveland roll was excellent. Beautiful sushi! And our waiter and service was outstanding! Definitely will go back.

MT
Cleveland
1 review
Dined on October 14, 2018
Overall 5food 5service 5ambience 5

My son and I stopped in before a Brown’s game for sushi. Had an awesome lunch before the game, and walked to the stadium. Exceptional food, and service to match!

JV
Cleveland
4 reviews
Dined on October 8, 2018
Overall 2food 4service 3ambience 2

It was just awkward. No management. None. 2 servers and 1 cook. There was 1 person making sushi in a sushi restaurant in downtown Cleveland post Indians playoff game and pre Cavaliers preseason game. You do the math. Server wasn’t horrible and she cared. App, salad and soup came out fine. Then the sushi was sporadic. Table next to us waited over 10 minutes (and were still waiting when we left) to get all their entrees. They asked and our server appropriately apologized and said there was only 1 cook. The other server said, on our way out, said “I put it in, what else can I do”? Food was good. Sushi was decent. Tempura was great. However, the assumption of not having business on a Monday night with two events occurring showed a lack of planning, and made our friends birthday/moving to the Cayman Islands going away dinner less than stellar. We woukd have gone to 1 of 2 other sushi spots if it weren’t a Monday and they weren’t closed. I guess Mexican next time??? #disappointed.

AR
1 review
Dined on September 21, 2018
Overall 2food 1service 3ambience 3

The food was burnt and not edible. Save your money.

DL
1 review
Dined on August 5, 2018
Overall 1food 1service 1ambience 1

Overcooked tempura twice, not sure if they managed to success the third time but we walked out of restaurant affer the 2nd time. also ordered sashimi they brought out sushi instead and fish wasnt fresh.

MC
Cleveland
1 review
Dined on August 4, 2018
Overall 1food 4service 5ambience 1

The restaurants website was completely misleading. It made it seem like a high end place and it was a dump. The outside patio and dirty tables with nobody sitting at them accept the server that was ignoring her guests inside so she could smoke.
Our waitress was great we sat at the sushi bar. It wasn't at all what we expected. We will not be visiting again.
Not very clean and we really didn't want to eat there.

LK
Chicago
24 reviews
Dined on July 12, 2018
Overall 2food 3service 3ambience 2

Didn’t enjoy that it is a Hooka lounge and sushi. Sushi was good.

OT
Cleveland
1 review
Dined on July 1, 2018
Overall 5food 5service 5ambience 5

We enjoyed ourselves at Tomo Hibachi. The management and servers were friendly and entertaining even for a Sunday after a long week. Our chef and server were excellent, and the food was great. Even my brother inlaw who was with us, and happens to be a retired chef was happy with everything and he's not easy to impress when it comes to cooking. We will be back for sure.

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