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Always a great place to go in the resorts. Food is always dependable and delicious, the service is always good and we always have a good time with the live music. It's a very nice place to spend an evening.
Vacation. We always eat here at least once during our stay.
Upsetting that we were told they don’t take Open Table rewards. Open table and the restaurant needs to figure out which one it is. Very inconsistent.
We have been eating here for about 8 years and have been in here many times. TB's has always been a reliable (albeit expensive ) place to go and we know a lot of the staff and usually we get good, fun service..
Some locals joke that "Tommy's" is the "Applebees" of the big island.. chain restaurant.. consistent etc.. But lately the comparison is way too similar.. the place feels run down.. they repalced the old chairs with faux leatherish (pleather?) covered tiny chairs that are too light colored and are now stained, and way too small.. the tables are beat up.. even the once sparkling rest rooms are dirty .. menu items read great but the food is served somewhat uninspired and the place feels very much like a tourist trap..
Still some smiling faces there we know and love but man.. it no longer is a place the family looks forward to.. (and my wife and I ate there every friday until we moved mauka) and it is way expensive... lunch is not terrible but hard for a family of 5 to eat there for under $200.. crazy.
THere are other options in same plaza that serve better food for less money...
I am hoping they figure it out and clean the place back up.. they need to do a refresh and reopen..
We are on vacation and we came to this restaurant. It was recommended, definitely would come back!
Everything about this restaurant is A+ from the food to the service to the atmosphere. We make it a point to eat here every time we’re on the Big Island.
Tommy Bahama Restaurant certainly serves some of the best food on the Big Island. Their extensive menu offers something for every palate. In addition, there is always live music for dinner. Their service is excellent. Highly recommended.
The food and service has always been excellent. We've been coming here since they opened, well worth the drive from Kailua Kona. We have some favorites on the menu, it's difficult not ordering them when we get there. It takes us a little over an hour from town. We'll be back next month.
Great Place!!! Yummy foo! Awesome Staff
The hostess made us wait for 15 minutes past our reservation time, then sat us in the direct sun and would not let us move an umbrella to shield ourselves.
The food was not nearly as good as the last time we ate at TB over a year ago.
The place needs a overhaul or at least a refresh.
Great fish selections. Excellent desserts.
The food was good once we got it. The server seemed scattered I was asked twice what my drink order was as he forgot. Then my son wanted a refill on his Pepsi. He got root beer. Afterwards he came back to the table and had forgotten what my husband had ordered. When our food came out. The appetizer was missing. Only one of our three orders was correct. I had ordered a salad and I received a salmon. The waiter came back after our order was sent back to kitchen and asked what we had ordered again. The bill was incorrect and had the salmon on it also. As for ambience the air conditioning vent kept dripping on us. We may go back for the food as that was good but the rest was seriously lacking.
Excellent restaurant - we will go back
Awesome! Food was fabulous and our server was awesome.
Food here is just so-so. But nice place to go at sunset
Dillon, our server, had outstanding team members delivering an amazing experience. Comfortable seating, fast ordering and delivery. Especially impressive during spring break. Enjoyed coconut shrimp, swordfish, ribs,... All top notch.
As usual we thoroughly enjoyed our dinner. Sometimes we go for the full gamut, sometimes we refrain depending on our moods. Well on Saturday night we went for the full gamut and it was superb! Many thanks for keeping your service and food excellent, always fresh always delicioius.
We always eat here when we are visiting the Big Island. It never disappoints.
Overrated. Fish over done.
Staff was very courteous and pleasant. Food prices were high but it is Hawaii. Beautiful sunsets. Desserts fantastic.
Great service and good food! Love this place!
Excellent food and service. I was skeptical that a branded restaurant like this could prepare good food, but it was delicious and despite a full restaurant, service was good and everything moved well. They even gave us postcards and put them in the mail for us as a fun courtesy.
Average food Great service Wonderful view of sunset
We have been to this Tommy Bahamas at least 20 times. We love the food, service and ambience. However, this past visit was disappointing. We were seated in the front by the reception and tucked away despite there being open tables around us and in the main dining area. I realize that restaurants need to distribute tables for waitress workloads but it made me feel that we were placed here because we booked with Open Table. I hope that I am wrong. Secondly, our service was average at best which is usually fantastic. We ordered PinaColada cake to go and we were given the wrong size. Not a big deal but it just added to the overall mood of the evening. Just disappointing when you save this wonderful cake for breakfast (yes... it’s fantastic for breakfast lol) and you find a small sliver of cake instead of the larger piece you were expecting. Mostly, we were disappointed in the changes in the menu. Gone is our favourite wine. Gone is the Poke Napoleon, my daughter’s favourite.
Don’t get me wrong... the food was still great, service was average and the ambience was average where we were seated BUT you are paying dearly for average. Our bill was $260 before tip for 2 adults, a 10 yr old who ordered from the kids menu and a 12 yr old. I’m not sure that we will be rushing back. There are too many other great restaurants in the vicinity that are s better experience for the dollar.
Amazing from start to finish! David was our fantastic waiter who helped make this a magnificent meal. The chicken tortilla soup -delicious, the ribs - delicious, the macadamia crusted mahi mahi - delicious, even the kids Mac and cheese was great, then there was the chocolate Oreo toffee dessert that ranks up there with the best ever! Best food we have found on the island so far by a mile! Highly recommend.
We celebrated our last lunch in Hawaii at Tommy Bahamas - the mojito was fabulous - the burgers were great and the pina colada cake is a must have - service was wonderful as well.
The food and service is always exceptionally good!
We go to Hawaii at least a couple times a week and come to Tommy Bahama at least twice. It's our tradition to shop and dine. We just went for our anniversary and had a great time!
The food and service is always amazing!
Highly recommend !!!!!
Great as usual, with great service from our server.
The drinks were prepared very well and the service was outstanding. We did have one issue when the Wedge Salad was brought out and it had a large size bug crawling out of it. We sent it back before the server ever left the table and the manager came right out and apologized.
been coming here for many years and, as usual, very good...food is great....could be too loud...
The macadamia crusted Mahi Mahi was delicious!!!! We also had the baby back ribs which were good (I’ve had better). Our waiter was great! We enjoyed the experience!
Food was nothing special.
Good reliable island dining.
Delicious food, spots open all the way across the restaurant for a nice breeze, great waitress.
Excellent mai-tais. Food was surprisingly excellent for a chain restaurant. Loved the setting!