Nearby points of interest
Nearby points of interest
About Tidepools - Grand Hyatt Kauai
The most romantic setting on Kauai. For the ultimate in ambiance, delectable food and stellar service, Tidepools is the place. This quintessential Hawaiian setting has a backdrop of waterfalls with thatched roof bungalows that seemingly float above tropical lagoons. Savor contemporary Hawaiian style cuisine in this distinctive open-air setting. Diners rave about the exceptional service and fresh fish and steak options with a unique island flair including macadamia nut crusted mahimahi, grilled opah or a succulent steak. Salads feature greens grown at our hydroponic farm on site and the desserts are luscious. Don't miss this delightful experience.
Poipu, HI 96756
Hours of Operation:
Dinner: Nightly: 5:30pm - 10:00pm
$31 to $50
AMEX, Discover, MasterCard, Visa
Free valet parking at the Grand Hyatt Kauai for diners. Plentiful self-parking also available with easy access to the restaurant.
Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Outdoor dining, Wheelchair Access, Wine
Tidepools - Grand Hyatt Kauai Ratings and Reviews
It was an amazing night for the 6 of us. Venison was delicious, crab cakes were great and the bottle of Champagne just topped it all off. Service was stunning. Ty for a great Valentine's night and it was our Anniversary. They gave us crem brulee on the house. Great Time. Mahalo
My brother and I and spouses took our parents on vacation to Kauai (Hawaii being the only state they hadnt seen) our last dinner for my dads 75th birthday could not have been more perfect. We each had a different entree and none of us were disappointed! Embience and service were top notch
We were seated late in the low slung back chair section. Our waiter had to add butt pillows for height which helped some. I am 6'2, wife is 5'7.
Having enjoyed the fresh fish elsewhere for 5 days, we opted for steak. I ordered the 30 day dry aged steak that was not aged unless you count defrost time. My wife ordered "medium" fillet that arrived well done. Then our waiter disappeared.
We had to tackle the poor hostess twice to get our check. Finally the waiter trotted bye asking if "we had room for dessert" without waiting for an answer.
Here is our answer. No, we will skip dessert.
I was disappointed with Tidepools. We waited 15 minutes to be seated despite having a reservation. The waiter brought rolls with truffle butter. The truffle butter was good, the rolls were ok. We waited 15 minutes for our bottle of wine and another 10 or so to order. We ordered the tempura shrimp and ahi appetizer. We were expecting tempura shrimp and some kind of tempura ahi. We received a sushi roll that had been dipped in tempura batter and fried. The ahi was raw (I don’t do raw). My wife tried this and said it was good. I told the waiter I did not do raw and he agreed to bring crab cakes for me instead. The crab cakes were full of crab but seemed like they had been rushed out and were not fully cooked. I ordered the catch of the day-blackened hamachi and shrimp. The fish was well cooked. The shrimp were very salty. My wife ordered the Hawaiian catch. Her lobster was undercooked and very salty. The fish was well cooked. Overall just not impressed. The service was not good and we saw the waiter take orders from other tables who had arrived after us. I think he sensed our displeasure (or that he had not provided the best service) as he brought us a complimentary molten chocolate cake. The menu specified that it took 15 minutes to make so it needed to be ordered with dinner-we did not order it. It was good.
This is a restaurant in a beautiful setting. The food we had (prime rib) was underwhelming yet expensive. Instead of being served with the traditional jus it had some sort of bland brown gravy like substance on it. It was also tough and lacking in seasoning and luke warm. The service was a little too casual for an upscale dining venue in my opinion.
Bottom line, if you are going to pay premium prices for a dining experience you should receive that level of quality of food and service.
Tidepools at the Grand Hyatt is the premier restaurant on Kauai. Food quality, ambiance and service were excellent. The walk from the hotel entrance to the tables is quite lengthy and a bit rigorous. However, an alternate route is available for those that would have difficulty with the normal route.
Gorgeous setting, great food and friendly staff! The foie gras was melt in your mouth delicious. The Mahi-mahi was wonderful. They make a great Mai Tai & the bar for its location & setting should be packed but was surprisingly quiet. The venue is crazy beautiful & serene.
My wife and I were given a gift for our anniversary to eat at Tidepools at the Grand Hyatt Kauai.
It was showering at times outside & the area near where we were eating was open, so at times there was a breeze that blew through the restaurant. Our waiter was friendly & did a good job. The food was also good, but overpriced. Drinks were fine.
We ate at other restaurants on Kauai that had better food & were less expensive. The other guests were generally an older group, but at the price charged for food and rooms, that makes sense.
All in all, this is an interesting dining experience but we likely won't return.
Went to Tidepools with timeshare credit. Our waiter, Robert, was fantastic! Quick service, very friendly staff (except for hostess station, they were a bit gruff), good food, great atmosphere. Only complaint is 1 loud child & 1 fussy baby at one of the tables near us, not the restaurants fault that people choose to take their kids on vacation & dine in nice romantic restaurant with them. Overall, it was a great experience.
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