Tidepools - Grand Hyatt Kauai

4.7
3447 Reviews
$31 to $50
Seafood
The most romantic setting on Kauai. For the ultimate in ambiance, delectable food and stellar service, Tidepools is the place. This quintessential Hawaiian setting has a backdrop of waterfalls with thatched roof bungalows that seemingly float above tropical lagoons. Savor contemporary Hawaiian style cuisine in this distinctive open-air setting. Diners rave about the exceptional service and fresh fish and steak options with a unique island flair including macadamia nut crusted mahimahi, grilled opah or a succulent steak. Salads feature greens grown at our hydroponic farm on site and the desserts are luscious. Don't miss this delightful experience.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3447 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.9
ambience
4.3
value
Noise · Quiet
92% of people would recommend it to a friend
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food5service5ambience5

Anniversary

C
Cher
San Francisco
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

My husband and I celebrated our two year wedding anniversary on 6/9/2021 and we have the most incredible experience at Tidepools! We loved our waiter Alejandro and the food we had was absolutely amazing! We cannot wait to come back and enjoy another experience with them.

OT
OpenTable Diner
Los Angeles
1 review
Dined 4 days ago
Overall5food5service5ambience5

Awesome place, food, and environment. The staff was amazing!

D
Dave
New Orleans
1 review
Dined 5 days ago
Overall3food4service2ambience1

Very disappointed. Not sure why it is rated so highly

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall2food4service4ambience4

I booked our reservation four months ago. At the time of booking, I requested a nice table. We promptly arrived on time and checked in. I was asked if we were staying at the hotel. “No.” Did we use Valet parking? “No.” I then reminded the host that I had requested a table up front and was told they were all being used and were “reserved” in an hour. Mind you, I had requested this four months in advance. Very disappointed in how this was handled.

AB
AndreaB
New York Area
7 reviews
Dined 6 days ago
Overall5food5service5ambience5

Great! The Mama’s Fish House of Kauai 🌺

OT
OpenTable Diner
Oklahoma City
2 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

Overall great experience. Prices were a little on the high side, but still a great dining experience!

OT
vipOpenTable Diner
Washington DC
3 reviews
Dined on June 6, 2021
Overall3food3service3ambience3

Food was quite bland and disappointing.

OT
OpenTable Diner
New York Area
3 reviews
Dined on June 5, 2021
Overall5food5service5ambience5

Dined here for our first night in Kauai, celebrating our honeymoon! Unbelievable service and food. Staff was all super friendly, and food was delivered quickly. Would definitely come again!

RC
RobertC
Orange County
9 reviews
Dined on June 5, 2021
Overall4food3service5ambience5

This was our third time staying at the Hyatt and third meal at Tidepools. This was not our normal experience. My wife’s fish was over cooked. I would expect a high end restaurant to be able to cook fish. The rest of our dishes were good and the server was outstanding.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

Beautiful place. Great service! Our server Les was absolutely amazing!

DB
DebraB
San Francisco
6 reviews
Dined on June 2, 2021
Overall5food5service5ambience5

No doubt best service and quality of food around. The wait service was exceptional.

OT
OpenTable Diner
1 review
Dined on June 2, 2021
Overall5food5service5ambience5

Beautiful dinner experience while on our honeymoon. Open air kinda restaurant situated in a lovely lagoon full of koi fish. We enjoyed the quiet and secluded ambiance, and we had a good view of the sunset. The dinner portions were quite large and were our favorite dishes of the week.

OT
OpenTable Diner
1 review
Dined on June 1, 2021
Overall5food5service5ambience5

We had a great family dinner for my dads retirement. The place is spectacular , Les our server was perfect and the food was delicious. It was expensive but you get what you pay for

LH
LindsayH
1 review
Dined on June 1, 2021
Overall5food5service5ambience5

MUST DO! This was the prettiest, most delicious meal of our trip. Our waiter was precious, the ambiance is unreal, and both our meals were amazing. Highly recommend.

OT
vipOpenTable Diner
Orlando
1 review
Dined on May 31, 2021
Overall2food2service3ambience5

Fantastic location and views. Ambiance a 10 out of 10.

Food was below average and overpriced. The quality of the pool bar food at the Hyatt is superior, as is the food quality from Stevenson’s Library at the Hyatt. Will not return to Tidepools.

Support staff was excellent, but waiter was not - didn’t seem to care or want to be there and was easily worst we’ve had on our Kauai vacation. The support crew and the GM were fantastic and made up for lackluster service from the waiter. Kudos to them!

OT
OpenTable Diner
Seattle
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

Juan was the best waiter, thanks Juan!

MD
MichaelD
New York Area
5 reviews
Dined on May 29, 2021
Overall5food5service5ambience5

Delicious seafood. Excellent service. Get the grilled and chilled platter, it’s so good and the ahi bowl is really more like a ceviche. Cocktails here were okay, but not the highlight. You absolutely cannot beat the vibe of eating in the middle of the tide pools.

SH
SteveH
1 review
Dined on May 28, 2021
Overall5food5service5ambience5

Stellar experience, Jeremy was perfectly present and completely unnoticeable; outstanding service

E
Erik
Milwaukee
8 reviews
Dined on May 28, 2021
Overall3food5service2ambience4

Overall we had a good/decent experience dining at Tidepools. The food was very good. The atmosphere and setting is wonderful. However the service/value for money did not meet expectations. I would describe our waiter’s service as the bare minimum to take our order and get us out the door. If he had been more attentive or provided that extra level of attention we certainly would have spent more money on desert or extra drinks. The service needs to be high quality if you’re going to demand a premium price for the dining experience, and this did not live up to that.

J
vipJess
Dallas
26 reviews
Dined on May 28, 2021
Overall5food5service5ambience5

Absolutely amazing! We celebrated our 10 year wedding anniversary at Tidepools and it was the perfect evening. Our waiter, Alejandro, was very warm, courteous, and helpful. Got great recommendations and loved the view. Food was absolutely delicious and was a highlight of our trip.

D
Danny8302
1 review
Dined on May 27, 2021
Overall5food3service4ambience5

I loved the experience, my food was good and the server was great.

OT
OpenTable Diner
Sacramento
2 reviews
Dined on May 27, 2021
Overall5food5service5ambience5

Our waiter, Les, was amazing. So fun and friendly and made our experience extra special!

OT
OpenTable Diner
1 review
Dined on May 27, 2021
Overall5food4service5ambience5

Delightful evening!

GE
GoodEats
San Antonio
7 reviews
Dined on May 26, 2021
Overall5food5service5ambience5

Delicious food. Superb service.

D
vipDocalex
Central Coast
26 reviews
Dined on May 25, 2021
Overall5food5service5ambience5

Outstanding food and ambiance. The ultimate culinary Hawaiian experience

OT
OpenTable Diner
1 review
Dined on May 25, 2021
Overall5food4service5ambience5

It took awhile to find the restaurant. Maybe more signage at the entrance . Dinner was great and served timely. The staff was very friendly and efficient.

LS
LisaS
San Francisco
1 review
Dined on May 24, 2021
Overall5food5service5ambience5

Great food. Looked like small portions but it was just enough. Well worth the money for the ambiance and service.

OT
OpenTable Diner
New England
1 review
Dined on May 24, 2021
Overall2food1service4ambience5

The ambiance and the server were both very nice. Other than that it did not feel like a fine dining experience that warrants the prices. The $49 steak was quite thin and under seasoned. The apps were ok but nothing special. Very disappointed.

P
jamesP
San Francisco
3 reviews
Dined on May 23, 2021
Overall2food2service3ambience3

Very expensive. My wife's Seared Ahi was served cold with cold vegetables. They took it back and returned with Ahi that was overcooked. A huge disappointment for what was supposed to be an excellent meal (at high resort prices). We will never return.

OT
vipOpenTable Diner
Chicago
6 reviews
Dined on May 23, 2021
Overall5food5service5ambience5

Hostesses were friendly and helpful! All staff were friendly and so great! Our server was AMAZING! Food was great!

n
nygiants18
New York Area
4 reviews
Dined on May 22, 2021
Overall5food5service5ambience5

Amazing food and our Server, Les, was awesome! Super friendly and knowledgeable and restaurant was great accommodating my tree nut allergy. Highly recommend, restaurant was stunning.

MK
MichaelK
New York Area
1 review
Dined on May 21, 2021
Overall5food5service5ambience5

After having an issue with seating due to Covid limitations, the staff at Tidepools made sure my wife and I had the best time on our Honeymoon Dinner. The Staff made sure to seat us at a table with an amazing view of the Kio Fish and Juan (server) was incredible with our Gluten allergy. Highly recommend Tidepools if you are visiting Kauai and is a MUST if you are staying at the Grand Hyatt.

CW
CWillie
Portland
4 reviews
Dined on May 21, 2021
Overall5food4service5ambience5

Beautiful setting, wonderful food and exceptional service. Les, our server, was the highlight of the night. Really entertaining and friendly!

TG
vipTaniaG
San Francisco
2 reviews
Dined on May 20, 2021
Overall5food5service5ambience5

Beautiful place with colored fish in the ponds. Excellent ambience, service and food. Would highly recommend.

OT
OpenTable Diner
1 review
Dined on May 20, 2021
Overall5food5service5ambience5

This was an amazing experience. Beautiful! The food was excellent and the drinks even better.

VG
VespaGal
Chicago
6 reviews
Dined on May 20, 2021
Overall4food4service3ambience4

We enjoyed the setting and food was very good. The service was underwhelming for the price. The busboy was clearing the table before everyone was finished making the remaining dinners feel rushed. I understand during COVID that silverware was rolled, just put it on every placemat properly. The drinks were and water were put down anywhere. I would expect proper service for this type of dinning.

PF
PoipuFoodie
Hawaii
6 reviews
Dined on May 20, 2021
Overall5food5service5ambience5

Jeremy was a great waiter and the presentation and taste of everything was top rate. This is a gem.

BV
BoltonV
Los Angeles
1 review
Dined on May 19, 2021
Overall3food3service4ambience4

The setting was lovely and the waiters very nice, but as so often the case with hotel food, the setting was far superior to the cuisine.

A
Abaisch
Seattle
11 reviews
Dined on May 18, 2021
Overall5food5service5ambience5

Amazing 25th wedding anniversary celebration at Tidepools. Was amazing food, experience and location.

FAQs

Tidepools - Grand Hyatt Kauai offers takeout which you can order by calling the restaurant at (808) 240-6456.

Tidepools - Grand Hyatt Kauai is rated 4.7 stars by 3447 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Tidepools - Grand Hyatt Kauai