Tidepools - Grand Hyatt Kauai

4.6
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3037 Reviews
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$31 to $50
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Seafood
The most romantic setting on Kauai. For the ultimate in ambiance, delectable food and stellar service, Tidepools is the place. This quintessential Hawaiian setting has a backdrop of waterfalls with thatched roof bungalows that seemingly float above tropical lagoons. Savor contemporary Hawaiian style cuisine in this distinctive open-air setting. Diners rave about the exceptional service and fresh fish and steak options with a unique island flair including macadamia nut crusted mahimahi, grilled opah or a succulent steak. Salads feature greens grown at our hydroponic farm on site and the desserts are luscious. Don't miss this delightful experience.
What 3037 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.8
ambience
4.0
value
Noise · Quiet
88% of people would recommend it to a friend
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OT
New York Area
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Food was amazing and the ambience was even better. Two of us had the Hawaiian Catch and it was delicious. Our waiter, Dallas, took great care of us and spaced out all our courses perfectly.

JO
San Diego
2 reviews
Dined 3 days ago
Overall 2food 3service 2ambience 3

Very expensive for average food. So-so service...wine arrived several minutes after entrees served. Very good coconut soup, blah ceviche. Good scallops, dry, tasteless ono. No special offering for anniversary dinner.

GP
Hawaii
2 reviews
Dined 4 days ago
Overall 5food 5service 4ambience 5

Great date night! Food was delectable. Ambiance romantic except for the crying baby? Food and wine was a bit pricey for a place that required only nice casual/Resort wear. But food was made to perfection - We would definitely come again.

OT
Hawaii
1 review
Dined 5 days ago
Overall 4food 5service 4ambience 5

Did have to wait for our table even though we had a reservation but the food was very good.

OT
Portland
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Everything was fantastic! We thoroughly enjoyed our time and the food was outstanding. It was wonderful to see Les again, and he made our evening more memorable. Everything was absolutely perfect.

NK
Central Coast
4 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

We have been to Tidepools a few times. The food is excellent and the location and ambiance cannot be beat. We were celebrating our 17th wedding anniversary. Our waiter was very attentive. The koi fish were very entertaining.

L
Washington DC
9 reviews
Dined 6 days ago
Overall 3food 4service 3ambience 2

Wish it had not been raining as it was wet everywhere and the uncovered walk down to the restaurant not easy. Once inside, things improved. We may have to try it again during our next visit.

M
Hawaii
8 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

Anniversary Dinner - table by the lagoon - excellent service and delicious food!!

RC
Las Vegas
20 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

One of our favorite restaurants on Kauai. So many Hawaiian or tropical dishes, a friendly server and a gentleman who never let our water glasses go half empty. The Baked Hawaiian was the perfect way to finish the evening.

MJ
Las Vegas
5 reviews
Dined on October 9, 2019
Overall 5food 5service 5ambience 5

We had a wonderful evening celebrating my wife’s retirement. Our waiter gave an excellent explanation of items on the menu. My wife had Macadamia Nut Mahi Mahi which was excellent. The scallops appetizer melted in your mouth. I had the Filet and one lobster tail which was superb. Can’t wait to go back. Our table was right by the Koi pool and we enjoyed the atmosphere. Surprise chocolate lava cake on the house for our celebration. Amazing....

OT
Las Vegas
1 review
Dined on October 8, 2019
Overall 5food 5service 5ambience 5

Both waiters Les/Marc is just amazing people, you NEVER find these type of waiters ANYWHERE, in fact from the greeters at the very beginning to the chefs out back was simply enjoyable.

However, like I mentioned, waiter (Les) is such a sharp and personable gentlemen, you can just feel the knowledge he has for his culture as a part of his community but most of ALL? His knowledge of just fermented into the hospitality service environment, in our stats this restaurant and staff is a
5 ⭐️⭐️⭐️⭐️⭐️.

OT
New England
3 reviews
Dined on October 7, 2019
Overall 5food 4service 5ambience 5

Beautiful setting and impeccable service. Highly recommend

MB
San Francisco
3 reviews
Dined on October 6, 2019
Overall 4food 4service 5ambience 5

We decided to eat here for our last night in Kaua’i. The service was impeccable. The whole experience was wonderful. The food was great, but I don’t believe it was worth the price. I’ve eaten at a lot of posh places, but I think the resort dining experience wasn’t worth it.

OT
Sacramento
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

Amazing view of the ocean and the giant koi ponds surrounding and going through the restaurant!

KB
San Francisco
4 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Really delicious. Everything was well prepared. Service was great. Cocktails were delicious. A great place to celebrate a special occasion.

LS
1 review
Dined on October 5, 2019
Overall 4food 3service 3ambience 5

I recommend Tidepools but only for the ambiance. The service was mediocre (I have actually experienced this level of service a handful of times over the last 10 years) and the food is good but not exceptional, which I expect for the money I am spending.

KG
Hawaii
6 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Magical setting. Waiter delighted in describing menu with evident pride in the team’s offerings. He didn’t steer us wrong! He took initiative with bartender to specially curate a nonalcoholic, diabetic friendly, but adult and festive beverage for a member of our group.

BI
Hawaii
8 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

We had a delicious meal made even better by terrific service and recommendations from
Les our waiter who clearly enjoys his job and was a pleasure to have assist us.

OT
Atlanta
1 review
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

Staff and food were excellent! Brought us a free desert for our honeymoon, which was really nice!

s
Salt Lake City
42 reviews
Dined on September 30, 2019
Overall 5food 5service 5ambience 5

One of the most memorable meals I have had. The flavors were superior. Beautiful presentation. Stunning setting. Seamless service. Expensive and well worth it.

a
New England
3 reviews
Dined on September 30, 2019
Overall 3food 4service 2ambience 4

Service was slow
Drinks were not good
Food was excellent

OT
Chicago
5 reviews
Dined on September 29, 2019
Overall 3food 3service 5ambience 5

At there twice n the food was just ok. If u want a fine dinning meal that is fantastic, go to Red Salt.

OT
1 review
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

The setting is so pretty with the tide pools full of koi fish, the open air and light from flaming torches. The pacing for the meal was pleasantly relaxed. The food was amazing both in presentation and flavor and to top everything off our server Les was super personable and knowledgeable about the menu. We had a memorable evening and will be back whenever we have the chance to return to Kauai.

OT
San Francisco
15 reviews
Dined on September 28, 2019
Overall 4food 3service 3ambience 5

The food here was fine. Not terrific but the price point wasn’t as awful as I expected. Nothing blew me away and service was a bit off.

I went to the restroom and noticed an entree under the heat lamps on my way in and out. That same entree was then delivered to me after I was seated for a minute or two.

DL
1 review
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Wonderful spot for a special occasion. Quite expensive. Best salmon I've ever eaten (order medium rare). Free valet parking.

JJ
San Francisco
1 review
Dined on September 28, 2019
Overall 4food 4service 4ambience 4

This place is nice, but I personally feel like it’s over priced. $22 for two crab cakes, $16 for a drink. Again, nice but over priced.

BB
1 review
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

One of the best dining experiences on island ! From the greeting staff to our table staff, they were very energetic, knowledgeable and helpful. Our table server Les was fantastic, great knowledge on the dinner choices as well as wine choices to with the serving. He was attentive to all the details necessary to make the dining experience unforgettable. Also the Coconut soup with Thai flavoring was simply amazing.
As a local resident, I would recommend Tidepools to all visitors coming to Kauai!

KK
Seattle
1 review
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

One of the best meals I’ve ever had, followed by one of the best desserts I’ve ever had. Great atmosphere, great service. Can’t recommend it enough! Best way to end our last night of our honeymoon at the Hyatt.

C
1 review
Dined on September 27, 2019
Overall 3food 5service 5ambience 3

Lovely meal, fast service but for a top dollar romantic experience, I would expect a more comfortable dining setting. A wonderful table by the water but I was seated so far apart from my husband across a big 4 seat table, I felt disconnected from him. On top of that, It was so very very hot and humid, we could hardly wait to leave. I was sweating in my good clothing from the moment we walked into the hotel at 6pm not even the lobby guest bathroom was air conditioned. By 7:30, our reservation time, I was literally melting and in tears. Please please make your guests feel refreshed and comfortable. We came a long way to Kauai and had high hopes for one fabulous evening. Went to Lapperts for an ice cream and the a/c there saved our fancy evening out from being completely ruined.

l
San Francisco
9 reviews
Dined on September 26, 2019
Overall 5food 5service 5ambience 5

Food and service was excellent

BB
Hawaii
1 review
Dined on September 26, 2019
Overall 3food 3service 3ambience 3

prices are high, current table do not allow a lot of intimacy.......food was good but their are better places to eat on island

OT
Chicago
1 review
Dined on September 24, 2019
Overall 5food 5service 5ambience 5

Our server was amazing. Was very knowledgeable of flavors and the palette.

OT
Portland
4 reviews
Dined on September 24, 2019
Overall 5food 5service 5ambience 5

As requested, we were seated by the water so we could watch the Koi while enjoying our yummy drinks and incredible dinners. The Mahi-mahi was perfectly prepared and was joined by a uniquely cooked rice and tasty relish. My sister had the Filet Mignon dinner and it was excellent as well. Rob was our super server and made the evening even more special with his friendly demeanor and sincere desire to make sure everything was perfect!

HS
1 review
Dined on September 23, 2019
Overall 5food 5service 5ambience 4

Octopus and Ahi was amazing as was the lobster. Couldn’t have asked for nicer service, food or setting.

F
New York Area
2 reviews
Dined on September 23, 2019
Overall 5food 5service 5ambience 5

Great attitude,very attentive server nd food was excellent, hats off to Chef and crew!

M
Portland
1 review
Dined on September 22, 2019
Overall 3food 4service 3ambience 2

The restaurant is open air, so if you get seated in the interior there are no fans and no breeze. We were sweating before we got our drinks. Food was ok, not wxceptional.

OT
San Joaquin
4 reviews
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

Wonderful!!

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R
Vancouver
23 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Had a wonderful dinner here on our last night on Kauai. Food was delicious, ambiance was perfect. Had a table right beside a koi pond . Service and setting was lovely. Highly recommend. I had the macadamia nut crusted Mahi-mahi and my boyfriend had a rib eye steak. Both were outstanding as were the cocktails.

f
San Diego
37 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Absolutely perfect!!! We always treat ourselves to date night at Tidepools. Food. Service. Location ... **

m
Pittsburgh
1 review
Dined on September 20, 2019
Overall 3food 3service 3ambience 3

Very nice location, decent service, good food, interesting menu, a very pleasant experience, I would certainly return. The ladies on the hostess desk were very nice and hospitable. Our waiter was very competent and personable. He took the time to explain the menu very well. I felt the wine list was comprehensive and reasonably priced.

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