Tidepools - Grand Hyatt Kauai
Food was amazing and the ambience was even better. Two of us had the Hawaiian Catch and it was delicious. Our waiter, Dallas, took great care of us and spaced out all our courses perfectly.
Very expensive for average food. So-so service...wine arrived several minutes after entrees served. Very good coconut soup, blah ceviche. Good scallops, dry, tasteless ono. No special offering for anniversary dinner.
Great date night! Food was delectable. Ambiance romantic except for the crying baby? Food and wine was a bit pricey for a place that required only nice casual/Resort wear. But food was made to perfection - We would definitely come again.
Did have to wait for our table even though we had a reservation but the food was very good.
Everything was fantastic! We thoroughly enjoyed our time and the food was outstanding. It was wonderful to see Les again, and he made our evening more memorable. Everything was absolutely perfect.
We have been to Tidepools a few times. The food is excellent and the location and ambiance cannot be beat. We were celebrating our 17th wedding anniversary. Our waiter was very attentive. The koi fish were very entertaining.
Wish it had not been raining as it was wet everywhere and the uncovered walk down to the restaurant not easy. Once inside, things improved. We may have to try it again during our next visit.
Anniversary Dinner - table by the lagoon - excellent service and delicious food!!
One of our favorite restaurants on Kauai. So many Hawaiian or tropical dishes, a friendly server and a gentleman who never let our water glasses go half empty. The Baked Hawaiian was the perfect way to finish the evening.
We had a wonderful evening celebrating my wife’s retirement. Our waiter gave an excellent explanation of items on the menu. My wife had Macadamia Nut Mahi Mahi which was excellent. The scallops appetizer melted in your mouth. I had the Filet and one lobster tail which was superb. Can’t wait to go back. Our table was right by the Koi pool and we enjoyed the atmosphere. Surprise chocolate lava cake on the house for our celebration. Amazing....
Both waiters Les/Marc is just amazing people, you NEVER find these type of waiters ANYWHERE, in fact from the greeters at the very beginning to the chefs out back was simply enjoyable.
However, like I mentioned, waiter (Les) is such a sharp and personable gentlemen, you can just feel the knowledge he has for his culture as a part of his community but most of ALL? His knowledge of just fermented into the hospitality service environment, in our stats this restaurant and staff is a
Beautiful setting and impeccable service. Highly recommend
We decided to eat here for our last night in Kaua’i. The service was impeccable. The whole experience was wonderful. The food was great, but I don’t believe it was worth the price. I’ve eaten at a lot of posh places, but I think the resort dining experience wasn’t worth it.
Amazing view of the ocean and the giant koi ponds surrounding and going through the restaurant!
Really delicious. Everything was well prepared. Service was great. Cocktails were delicious. A great place to celebrate a special occasion.
I recommend Tidepools but only for the ambiance. The service was mediocre (I have actually experienced this level of service a handful of times over the last 10 years) and the food is good but not exceptional, which I expect for the money I am spending.
Magical setting. Waiter delighted in describing menu with evident pride in the team’s offerings. He didn’t steer us wrong! He took initiative with bartender to specially curate a nonalcoholic, diabetic friendly, but adult and festive beverage for a member of our group.
We had a delicious meal made even better by terrific service and recommendations from
Les our waiter who clearly enjoys his job and was a pleasure to have assist us.
Staff and food were excellent! Brought us a free desert for our honeymoon, which was really nice!
One of the most memorable meals I have had. The flavors were superior. Beautiful presentation. Stunning setting. Seamless service. Expensive and well worth it.
Service was slow
Drinks were not good
Food was excellent
At there twice n the food was just ok. If u want a fine dinning meal that is fantastic, go to Red Salt.
The setting is so pretty with the tide pools full of koi fish, the open air and light from flaming torches. The pacing for the meal was pleasantly relaxed. The food was amazing both in presentation and flavor and to top everything off our server Les was super personable and knowledgeable about the menu. We had a memorable evening and will be back whenever we have the chance to return to Kauai.
The food here was fine. Not terrific but the price point wasn’t as awful as I expected. Nothing blew me away and service was a bit off.
I went to the restroom and noticed an entree under the heat lamps on my way in and out. That same entree was then delivered to me after I was seated for a minute or two.
Wonderful spot for a special occasion. Quite expensive. Best salmon I've ever eaten (order medium rare). Free valet parking.
This place is nice, but I personally feel like it’s over priced. $22 for two crab cakes, $16 for a drink. Again, nice but over priced.
One of the best dining experiences on island ! From the greeting staff to our table staff, they were very energetic, knowledgeable and helpful. Our table server Les was fantastic, great knowledge on the dinner choices as well as wine choices to with the serving. He was attentive to all the details necessary to make the dining experience unforgettable. Also the Coconut soup with Thai flavoring was simply amazing.
As a local resident, I would recommend Tidepools to all visitors coming to Kauai!
One of the best meals I’ve ever had, followed by one of the best desserts I’ve ever had. Great atmosphere, great service. Can’t recommend it enough! Best way to end our last night of our honeymoon at the Hyatt.
Lovely meal, fast service but for a top dollar romantic experience, I would expect a more comfortable dining setting. A wonderful table by the water but I was seated so far apart from my husband across a big 4 seat table, I felt disconnected from him. On top of that, It was so very very hot and humid, we could hardly wait to leave. I was sweating in my good clothing from the moment we walked into the hotel at 6pm not even the lobby guest bathroom was air conditioned. By 7:30, our reservation time, I was literally melting and in tears. Please please make your guests feel refreshed and comfortable. We came a long way to Kauai and had high hopes for one fabulous evening. Went to Lapperts for an ice cream and the a/c there saved our fancy evening out from being completely ruined.
Food and service was excellent
prices are high, current table do not allow a lot of intimacy.......food was good but their are better places to eat on island
Our server was amazing. Was very knowledgeable of flavors and the palette.
As requested, we were seated by the water so we could watch the Koi while enjoying our yummy drinks and incredible dinners. The Mahi-mahi was perfectly prepared and was joined by a uniquely cooked rice and tasty relish. My sister had the Filet Mignon dinner and it was excellent as well. Rob was our super server and made the evening even more special with his friendly demeanor and sincere desire to make sure everything was perfect!
Octopus and Ahi was amazing as was the lobster. Couldn’t have asked for nicer service, food or setting.
Great attitude,very attentive server nd food was excellent, hats off to Chef and crew!
The restaurant is open air, so if you get seated in the interior there are no fans and no breeze. We were sweating before we got our drinks. Food was ok, not wxceptional.
Had a wonderful dinner here on our last night on Kauai. Food was delicious, ambiance was perfect. Had a table right beside a koi pond . Service and setting was lovely. Highly recommend. I had the macadamia nut crusted Mahi-mahi and my boyfriend had a rib eye steak. Both were outstanding as were the cocktails.
Absolutely perfect!!! We always treat ourselves to date night at Tidepools. Food. Service. Location ... **
Very nice location, decent service, good food, interesting menu, a very pleasant experience, I would certainly return. The ladies on the hostess desk were very nice and hospitable. Our waiter was very competent and personable. He took the time to explain the menu very well. I felt the wine list was comprehensive and reasonably priced.