The Whaling Station Steakhouse

Reseñas de The Whaling Station Steakhouse de comensales del restaurante. Basadas en valoraciones recientes.

1. P

   Patrick

   San Francisco2 reseñas

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   This was our first experience at this establishment and to say it was frustrating is an understatement! We arrived 30 minutes early for our reservation to see if they could accommodate us. We stood at the unattended host desk for approximately 3-5 minutes while multiple employees walked past us without acknowledging our existence. Once the host arrived we informed them that we were a bit early for our reservation and if they had availability to seat us that would be preferred. The host fumbled around for a bit to find the proper menus only to be missing the appropriate children’s menu for our 4 year old. I ordered the Cesar salad made table side but never was it made by the table. It arrived fully prepared. We ordered the filet medallions for my toddler which arrived about 45 min before our entrées. The waiter kept waking by the table and making up excuses for the long wait for our food but that didn’t provide much reprieve when our well behaved toddler began loosing his patience. When our entrées did arrive we barely had one to three bites when the waiter came by to offer us desert. My wife thought that the waiter was trying to buy us time with our toddler by providing them with something to entertain them while we tried to hurry up and consume our food. When we received the check the prices did not match the ones on the menu. The price of the Cesar salad was $1 off (in our favor) and the price of the children’s filet medallions was around $24 when the menu had them around $18. I did not challenge price discrepancy but instead paid for my meal and couldn’t leave fast enough. My wife and I were extremely disappointed with the entire experience and this will not be an establishment that we will visit again. Management needs to get their act together and do better.
   

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2. R

   Rick R

   San Joaquín28 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent service even though it was very busy. Loved the food options! Definitely will be back!!
   

   The Whaling Station SteakhouseRespuesta enviada hace 2 días

   Your feedback assists us in maintaining high standards, and we’re grateful to hear that you enjoyed our food options during your visit. We're delighted that you appreciated our service, even on a busy night, because we strive to ensure all guests feel well taken care of. We look forward to welcoming you back for another great experience soon, Rick!
   

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3. K

   Kamryn

   San Francisco1 reseña

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   They were really great in accommodating our larger party with a small infant. Keeping us on a side of the restaurant where we were near other families of small children and could relax and enjoy our meal without worrying about disturbing other people without children
   

   The Whaling Station SteakhouseRespuesta enviada hace 2 días

   Thank you for your feedback, Kamryn. It’s great to know that we could accommodate your larger party and provide a comfortable space where your family could enjoy their meal together without concerns about disturbing others. We appreciate your kind words!
   

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4. K

   Kellie

   Costa central8 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Absolutely wonderful. Delicious food, lovely ambiance, and excellent service. This was our third dining experience there and it certainly won’t be our last!
   

   The Whaling Station SteakhouseRespuesta enviada hace 2 días

   We appreciate your feedback, Kellie, and we're delighted to hear that you enjoyed the delicious food and lovely ambiance during your visit. It’s good to hear that our excellent service has made a positive impact on your dining experience, especially since this was already your third time with us. We look forward to welcoming you back for many more memorable meals!
   

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5. S

   Sandra

   Nueva York6 reseñas

   2.0

   Comieron hace 5 días

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 2

   Sadly disappointed. We chose this restaurant to celebrate a special occasion. Ambiance had a red dated vibe and there was a musty old odor in the air. Restaurant was mostly empty at 6:30 on a Thursday. Service was slow and even absent many times. Our drinks (wine) took over 20 minutes to be brought to the table. The waiter made a grand production of preparing the tableside Caesar salad, but despite our requests, the salads were dry and lacked that tangy garlic flavor. A tray of raw steaks wrapped in plastic wrap was brought to the table as we were educated on the different cuts of steak. No less than 45 minutes passed between the time we finished our salads and the steaks were brought to the table. Numerous excuses were offered. All steaks were ordered medium rare, but the ribeye was medium, at best, and the filet was raw. Dinner service for three people on a slow Thursday night took three hours for a salad and steaks and a couple glasses of wine. It cost over $300 and was definitely not worth it. I do not recommend
   

   The Whaling Station SteakhouseRespuesta enviada hace 2 días

   Hi Sandra, we are truly sorry to hear about your recent experience with us, especially on a night meant for celebration. Your feedback regarding the ambiance, service delays, and the quality of your meals is deeply concerning. This is certainly not the standard we aim to uphold. We appreciate you bringing this to our attention and would love the opportunity to learn more about your visit. If you could please reach out via email at info[at]thewhalingstation. com, it would help us work on improving these issues moving forward. Thank you for sharing your thoughts, and we hope to hear from you soon.
   

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6. M

   Mark

   Atlantic City41 reseñas

   4.0

   Comieron hace 6 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 3

   Great steakhouse, we enjoyed our meal and recommend it
   

   The Whaling Station SteakhouseRespuesta enviada hace 5 días

   Thank you for your generous words, Mark. We’re pleased to hear that you enjoyed your meal and recommend our steakhouse, as it’s nice to know our efforts are appreciated. We look forward to welcoming you back for another delightful dining experience!
   

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7. J

   John

   Sacramento18 reseñas

   4.0

   Comieron en 21 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Excellent steak and appetizer choices, great service quiet ambiance.
   

   The Whaling Station SteakhouseRespuesta enviada hace 7 días

   We’re glad to hear you enjoyed the excellent steak and appetizer choices, as well as our great service. Your feedback is greatly appreciated, John. We look forward to welcoming you back soon!
   

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8. O

   Oscar VIP

   San Francisco20 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Very good food with excellent service. The prime rib was good but the Sand Dabs were amazing.
   

   The Whaling Station SteakhouseSe respondió el 22 de abril de 2025

   Thank you for the encouraging feedback, Oscar. We’re grateful to hear that you enjoyed our food and found the prime rib good while the Sand Dabs were amazing because we take pride in crafting exceptional dishes. Your kind words about our service mean a lot to us, and we hope to welcome you back soon!
   

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9. J

   Joe

   Costa central1 reseña

   4.0

   Comieron en 16 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 1
   4. Ambiente 3

   Waiter very unfriendly and seemed irritated to be at work,never introduced himself!!! Probably one of the worst waiters We ever had
   

   The Whaling Station SteakhouseSe respondió el 21 de abril de 2025

   Your review is sincerely appreciated, Joe. We apologize for the service you received; our goal is to provide a warm and welcoming atmosphere. If you could kindly email us at info[at]thewhalingstation. com, we'll be sure to address this feedback with our team. Thank you for bringing this to our attention, as it helps us improve and ensure all guests have a wonderful experience.
   

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10. L

    Luis VIP

    Los Ángeles42 reseñas

    5.0

    Comieron en 16 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Nice Steakhouse with a good ambience. We ordered the Ribeye , Filet Mignon it was very good and perfectly cook medium rare . Service was amazing. Definitely recommend this Steakhouse.
    

    The Whaling Station SteakhouseSe respondió el 19 de abril de 2025

    Your satisfaction is important to us, Luis, and we're delighted to hear that you enjoyed our Ribeye and Filet Mignon cooked perfectly medium rare. It's wonderful that you found our service amazing because we strive to create an exceptional dining experience for all our guests. Thank you for your kind recommendation, and we look forward to welcoming you back soon!
    

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