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About The Walnut Room - Chicago

The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show. And don't forget about the Wine Bar at the Walnut Room. Opened in November of 2007, the Wine Bar features a small plate menu as well as more than 20 wines by the glass. After all, in our store, we have been feeding the shopping tradition since 1905.
Enjoy a classic Mrs. Herring's Chicken Pot Pie, French onion soup, or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council.

111 North State Street
Chicago, IL 60602
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
American, Vegetarian, Wine Bar

Hours of Operation:
Lunch: Daily: 11:00am - 3:00pm;
Dinner: Tuesday - Saturday: 3:00pm - 8:00pm

Cross Street:
Randolph

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(312) 781-3139

Website:
http://macysrestaurants.com/walnut-room/

Catering:
Off-site catering provided by One Eleven Events Catering. Visit 111events.com for more information.

Parking Details:
Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's express desk on 1st floor.

Public Transit:
CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.

Executive Chef:
Sara Hernandez

Additional:
Banquet, Bar Dining, Beer, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, View, Wheelchair Access, Wine

Specials

Valentine's Day Special Menus & More

Wednesday, February 14, 2018

Specials

Valentine's Day Special Menus & More

Wednesday, February 14, 2018

Details

Join us in celebrating Valentine's Day. February 9th - February 17th. We are offering our Valentine's Specials for the week, February 9th - February 17th, half price bottles of wine and free dessert with any meal purchase. xo-

Private Dining

Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.

The Walnut Room - Chicago Ratings and Reviews

5
4
3
2
1

4.1

Overall Rating

based on recent ratings
food

3.9

service

4.0

ambience

4.4

value

3.9

Noise

Moderate

84% would recommend it to a friend

Seasonal (155)
Special Occasion (136)
Great for Lunch (109)
See All
Scenic View (75)
Kid-friendly (74)
Fun (73)
Comfort Food (69)
Good for Birthdays (66)
Good for Groups (57)
Sunday Lunch (57)
Pre/post Theatre (56)
Casual (54)
Afternoon Tea (52)
People Watching (49)
Good for Anniversaries (47)
Cozy (47)
Worth the Drive (46)
Good for a Date (44)
Afternoon Coffee (43)
Neighborhood Gem (40)
Quiet Conversation (39)
Romantic (36)
Great for Brunch (33)
Authentic (31)
Business Meals (18)
Creative Cuisine (17)
Handcrafted Cocktails (13)
Quick Bite (13)
Bar Seating (12)
Gluten Free Options (11)
Disabled Access (10)
Fit for Foodies (10)
Happy Hour (9)
Tasting Menu (9)
Healthy (8)
Notable Wine List (8)
Hot Spot (6)
Local Ingredients (5)
Good Vegetarian Options (4)
Great Beer (2)
Late-night Find (2)
Paleo Friendly (2)
Vibrant Bar Scene (2)
Live Music (1)
Tapas (1)
Vegan (1)
Waterfront (1)
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1396 reviews
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·Dined 3 days ago

Good, solid, tasting food. The salmon and risotto was very good and my wife enjoyed the chicken she ordered. The prices are very reasonable and the food is delicious. My only complaint is Macy needs to fix up this level ... it’s starting to show it’s age.

Tags: Quiet Conversation, Great for Lunch, Good for Groups, Gluten Free Options, Scenic View, Comfort Food, Casual
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food4
ambience3
service5
value5

 
·Dined 3 days ago

The Walnut Room! We had a beautiful view of the city after seeing WICKED. Fun to introduce my son to this historical gem.

Tags: Scenic View, Pre/post Theatre
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food4
ambience5
service4
value5

 
 (Chicago)·Dined 4 days ago

Food and atmosphere was very good.
Service could have been better.

Tags: Afternoon Tea, Casual, Seasonal, Notable Wine List, Creative Cuisine, Great for Lunch, Good for Birthdays, Sunday Lunch, Tasting Menu, Special Occasion, Great for Brunch
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food4
ambience4
service3
value4

 
·Dined 4 days ago

Very outdated and old decor, chairs, tables, etc. Our table had a paper topper that was filthy and stained, obviously not changed from prior diners. Service was slow, even at a slow time of day with few patrons. Not the Walnut Room I know from years past.

Tags: Pre/post Theatre
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food3
ambience2
service2
value2

 
·Dined 4 days ago

Good food. Good atmosphere. Server communicated poorly (spoke too quietly, English seemed to be his second language).

Tags: Romantic, Cozy, Good for Anniversaries
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food5
ambience4
service3
value3

 
 (Chicago)·Dined 6 days ago

The grand old dame of department store restaurants lacks the popular energy it once had but the service is good as is the food we experienced. Old world charm -- cloth napkins and tablecloths -- but a mostly empty dining room (on weekday evening). Nice city views through huge wooden casement windows.

Tags: Scenic View, Quiet Conversation, Kid-friendly
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food4
ambience3
service5
value4

 
 (Chicago)·Dined 6 days ago

We have been to the Walnut Room on many occasions and this was our worst experience by far. We had a party of eight (four adults and four kids) with a reservation. It was just after 5:00 on a Wednesday and the restaurant was slow. The food was fine but the service was really poor. Besides being extremely slow, my wife's soup was brought without a spoon and it took 10 minutes to flag someone done to get one. My daughter's meal did not come when everyone else's came and the waitress said she would bring it right out. We decided to share with her and all of us finished our meal and her meal still had not come. We had to complain to the manager to finally get her meal served. This in addition to drinks not getting filled, etc. The restaurant did comp 50% of the meal but they ruined the evening and created quite the embarrassment for our guests. It is unfortunate this Chicago tradition has fallen so far.

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food3
ambience3
service1
value2

 
 (Chicago)·Dined on January 17, 2018

The service was quite slow. We waited about 20/25 mins without anyone taking our order so we left. Apparently their waitstaff also has to bartend which made it tough. Would not recommend going to on a weekday!

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food1
ambience3
service1
value3

 
 (Chicago)·Dined on January 16, 2018

Had theater tickets, arrived late due to traffic. Waiter made sure we were served and out in time. Foo was very good

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food5
ambience5
service5
value5

 
·Dined on January 15, 2018

The Walnut Room is a classic place to eat in Chicago. The Pot Pie is great. It is quiet, service is slow but nice. Our waitress was very considerate in servicing extra plates so we could try each others food.

Tags: Good for Birthdays, Comfort Food, Good for Anniversaries, Cozy, Good for Groups, Authentic, Quiet Conversation, Great for Lunch
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food5
ambience5
service5
value5

 
·Dined on January 14, 2018

The food and service was awful. Oh, well...Ive been going to the Walnut Room, for years.

Very disappointed will return for Christmas with the kiddos, only.

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food1
ambience2
service1
value2

 
 (Chicago)·Dined on January 14, 2018

Food was great but the service was terrible! It took an hour to get our food and the restaurant was not crowded whatsoever.

Tags: Special Occasion
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food5
ambience4
service1
value4

 
·Dined on January 13, 2018

Even with a reservation, table was not ready when we arrived. Waited an hour between soup and entrée to arrive. Not enough servers. disappointing; nothing special.

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food2
ambience2
service4
value2

vip
 (Chicago)·Dined on January 12, 2018

Except at Christmas time this is a conversation friendly hidden gem. There are good salads and great comfort food. The quiche often sells out. It is reasonably pricey. The service can be a little slow but it just kind of goes with the old fashioned historic vibe.

Tags: Casual, Business Meals, Authentic, Kid-friendly, Good for Groups, Great for Lunch, Cozy
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food4
ambience5
service3
value5

 
·Dined on January 12, 2018

The Walnut Room was a perfect location for my business meeting guest who’s office is in walking distance. Everything went well.

Tags: Good for a Date, Bar Seating, Pre/post Theatre, Afternoon Coffee, Special Occasion, Business Meals
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food5
ambience5
service5
value5

 
 (Washington DC)·Dined on January 12, 2018

Very nice but service is a touch slow. Not a great beer selection (no drafts) but a nice wine menu.

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food5
ambience5
service3
value5

 
 (Chicago)·Dined on January 10, 2018

My mom and I dined here this week and we couldn’t have been happier! Our server was friendly and attentive and our meals were both delicious. My mom had the chicken pot pie and it tasted exactly the same as she remembered it growing up. We chose this location for our special occasion meal because of tradition and ambiance! It’s very conveniently located from the theaters too.

Tags: Scenic View, Cozy, Special Occasion, Bar Seating, Comfort Food, Great for Lunch, People Watching, Sunday Lunch, Worth the Drive, Pre/post Theatre, Good for a Date, Good for Birthdays, Seasonal, Good for Anniversaries
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food5
ambience5
service5
value5

 
·Dined on January 10, 2018

We had a wonderful time and the food was delicious. Our waiter was not too busy, however, was also not very attentive to our table. We had empty glasses multiple times that took forever to be refilled with water and pop. We had the soup and sandwich, the famous chicken pot-pie, and a mint ice-cream pie. The food was very tasty and the prices were very reasonable. We will come back and pray our service is a bit better.

Tags: Good for Anniversaries, Fun, Gluten Free Options, Good for Birthdays, Comfort Food, Special Occasion, Quiet Conversation, Good for a Date, Romantic
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food5
ambience5
service2
value4

 
·Dined on January 10, 2018

When we arrived, we told our server that we had a 2:00 show time. She brought our food out quickly and everything was beautifully presented and delicious. It was a lovely dining experience.

Tags: Great for Brunch, Pre/post Theatre, Healthy, Good for Birthdays, Quiet Conversation, Scenic View
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food5
ambience5
service5
value5

vip
 (Chicago)·Dined on January 10, 2018

What a shame! This once grand room visited by people from around the world is now a dump. I would not recommend it to anyone for any thing.

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food1
ambience1
service3
value1

 
 (Chicago)·Dined on January 7, 2018

Overall, it was a good experience but the wait time for the food, and seating was frustrating. Rather than spread people around the restaraunt, we were all bunched up under the tree. It took over 45 minutes get room, we had to eat quickly to make our show.

Tags: Comfort Food, Scenic View
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food4
ambience3
service3
value5

 
·Dined on January 7, 2018

The Walnut Room was beautifully decorated. We were so glad we were able to get there before the tree came down. We went before going to the Oriental Theatre, and it was my sister's first time. Lovely time, and oh so good food!

Tags: Tasting Menu, Fun, Worth the Drive, Sunday Lunch, Healthy, Good for Birthdays, Good for Groups, Seasonal, Great for Brunch, Pre/post Theatre, Special Occasion, Great for Lunch
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food5
ambience5
service5
value5

 
·Dined on January 7, 2018

The service was mediocre at best. Our nice waiter informed us that the kitchen was running 20 - 25 minuets behind. Our appetizers and plates were not removed when the entree was served forcing us to stack the dishes ourselves to make room for our lunches. One person in our party was served her meal about 15 minuets after the rest of us. It took us quite a while to wave down a waitstaff person to tell them about the forgotten meal. The service was very poor compared to previous visits to the Walnut Room.

Tags: Afternoon Coffee, Sunday Lunch, Seasonal
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food3
ambience3
service2
value2

 
 (Chicago)·Dined on January 7, 2018

I thought the food and service at the Walnut Room were great. We were seated at our reservation time and I would recommend it to my friends. I will say that the large Christmas tree in the center of the room is absolutely the ugliest christmas tree in the western hemisphere!!! It really took away from the ambiance of the room. Previously, when the tree was displayed in the Walnut Room when it was Marhsall Fields store at least it looked like a real Christmas tree and made the room very pleasant. This current tree is a disaster!!.

Tags: Tasting Menu
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food5
ambience3
service5
value5

 
 (Chicago)·Dined on January 7, 2018

Although we had reservations scheduled for 2 hrs before a theater show, they made us late to the show. We waited in the line for those who already had reservations for 30 min before being seating. After seated, waited 30 min and still no server had come to take our order. Flagged someone down to take our orders and explained we had a show to get to. They promised to rush our order. The order came 30 min after promised and was all wrong. What food we tasted was good but after 4 attempts to correct our order we gave up - paid without eating much, and left to rush to our show, which we ended up being late for.

Tags: Special Occasion
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food4
ambience3
service1
value2

 
·Dined on January 7, 2018

Everything I remembered about the Walnut Room was the same OUTSTANDING...
The hostess the server the food and of course the ambience were all top notch...

Tags: Good for Birthdays, Good for Anniversaries, Seasonal, People Watching, Special Occasion, Afternoon Tea, Good for a Date, Romantic, Afternoon Coffee, Worth the Drive, Pre/post Theatre, Great for Lunch, Quiet Conversation
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food5
ambience5
service5
value5

 
·Dined on January 7, 2018

Took my Mom to the Walnut Room to have lunch around the Christmas Tree. We had a nice table didn't have to wait too long for our table, but the food took FOREVER and mine was just ok, my Mom's was burnt and cold and my husband's was cold. WILL not go there for the food ever again!

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food1
ambience3
service2
value1

 
 (Chicago)·Dined on January 7, 2018

The atmosphere was amazing. The restaurant itself is gorgeous. The Walnut Room is so well known for many things and I had very high expectations when making my reservation. The Christmas tree was still up in the first weekend in January. It was AMAZING! So beautiful.

My mother and I arrived at noon for our reservation at 12:15p. We waited in what I was told was the reservation line for about 20 minutes and we were seated by 12:20p. Five minutes past our reservation isn't too long to wait to be seated, but we didn't receive our food until close to 1:10p. The beef tenderloin was DELICIOUS. The potpie was lackluster and I was very disappointed. It tasted okay, but just seemed lazy to me. I'm not an experienced cook and I feel like I could put more effort in at home.

The service was poor; We barely saw our waiter. I asked for our check shortly after receiving our food because we were already running late due to our wait on the food.

I would recommend people experience the Walnut Room for the Christmas decorations during the holidays. However, I don't I would go back unless I was taking out-of-towners to experience Christmas in Chicago.

Tags: Seasonal
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food2
ambience4
service2
value1

 
 (Chicago)·Dined on January 7, 2018

We went to the walnut room just because a friend told me this place is a tradition. Decorations and Christmas Tree are beautiful.. but the food is Terrible, they have a few options, the menu is very limited. I don’t recommend this place.

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food1
ambience5
service2
value1

 
·Dined on January 7, 2018

The Walnut Room is always a special treat for the Holidays. It has become a family tradition to have a nice lunch at the Walnut Room with my daughters and their children to enjoy the Christmas tree and Macy's windows. Food prices are very reasonable. The food portions are also very filling. We all enjoyed ourselves very much and will surely enjoy the ambiance of next year's decorations for the holidays!

Tags: Special Occasion, Good for a Date, Kid-friendly
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food5
ambience3
service5
value4

 
·Dined on January 6, 2018

The infamous pot pie and braised ribs were spectacular. Our waiter was amazing! The decor was great.

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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 6, 2018

Sadly, I cannot give a rave review. We waited too long to be able to get a pre-Christmas reservation, but did get one for late afternoon a few days before the Great Tree would be taken down. We've been to the Walnut Room before and thoroughly enjoyed our food. Unfortunately, the best part of this visit was the room itself, and the wine. 4:30 is not the time to go: our impression was that our entrees were "leftovers" from the prime lunch hour. We decided that we'd settle for beverages and dessert next visit if we couldn't get a better reservation time.

The server brought our appetizer and wine, and we were just starting to eat when our entrees arrived - much too soon. I had ordered the crab cakes, which came with a side of mashed potatoes and salad. The crab cakes might have been 2-1/4" in diameter at best. They were thin, overcooked, and not much more than room temperature. The "salad" appeared to be nothing more than the remnants of a bag of red-veined spinach dumped over 2/3 of the plate. There was a trace of oil (which apparently passed for dressing) on some of it and the rest was dry . The potatoes were good, and a little warmer than the crab cakes. My hubby ordered the signature chicken pot pie, which also was barely warm. He felt there was too much gravy, though. Very disappointing, and not at all what the Walnut Room usually delivers.

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food2
ambience5
service3
value2

 
 (Chicago)·Dined on January 6, 2018

A holiday tradition. So glad they have kept this place going for all these years. The service was excellent, and the food was also quite good. The Christmas holiday cocktails were a hit, and the desserts were outstanding.

Tags: Great for Lunch, Kid-friendly, Good for Anniversaries, Special Occasion, Romantic, Seasonal, Good for a Date
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food5
ambience5
service5
value4

vip
 (Chicago)·Dined on January 6, 2018

Service was actually bad. The hostess stand was more occupied with cell phones and private joke. We got our food about 7 min after we ordered it and it looked as if it was sitting out for a long time. It then took us another 5-7 min to get out silverware and then more time for our water. They kept forgetting things. It tasted fine. Asked for the check, couldn't find the waitress to pay, gave another women my credit card then received another bill because the server forgot she already dropped one off. This is not the walnut room it used to be.

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food3
ambience3
service1
value3

 
·Dined on January 6, 2018

Your internet site was garbage....I made the reservation for Saturday and when it confirmed to me on my email it was Monday. Then when we arrived (on time) they couldn't find my reservation so we were seated no where around the tree, where I asked to be seated.....the food was great and the service was great...but the ambiance we were looking for was not what we expected....then when I got home there was an email saying that my reservation was seated and now asking for my review.....your internet site stinks!

Tags: Good for Birthdays
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 5, 2018

Overall good experience to admire the tree before it’s taken down.

Tags: Scenic View, Casual
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food4
ambience4
service4
value4

 
 (Chicago)·Dined on January 5, 2018

The service was wonderful but the food was lacking unfortunately
The food quality was not what I remembered and was a bit disappointing

Tags: Fun
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food2
ambience5
service5
value5

 
·Dined on January 5, 2018

I had a great time w/my 2 granddaughters. The Magic Fairy w/the scepter, wishing dust, and wishing stone is truly special. The tree is magnificent w/the changing color lights. The children also especially liked building their own ice cream snowman. The food is just like I remember from years ago w/o gouging on the price. The girls were mesmerized, and the best was when the 6year said, "It's better than I thought it would be!"

Tags: Kid-friendly, Good for Birthdays, Great for Lunch, Scenic View, Authentic, Worth the Drive, Fun, Special Occasion
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 5, 2018

Enjoyed our second Christmas at the Walnut Room under the tree. Very enjoyable. Hope to make this an annual tradition. Tree is always beautiful. The food is not to disappoint. Yum! Service is prompt and courteous.

Tags: Seasonal, Fun, Great for Lunch, Special Occasion, Casual, Quiet Conversation
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 5, 2018

The Walnut Room is a Chicago icon, yet its food and neglected upkeep have started to make this shining star dim. Their menu is very small and lacking in creativity. I had the lobster bisque and it was clumpy and looked more like gruel than bisque. The chicken croissant was nothing special but tasted fine. I feel like I have grabbed similar sandwiches from the pre-made sandwich cooler at the grocery store while running to catch my train.

The Walnut Room was established in 1907 and it looks its age. The walls are crumbling and chipping in places, the carpet is just filthy and the seats were all scratched and torn up. This is not the kind of elegance I remember this place being.

The staff, however, were great. The ladies at the hostess stand were welcoming. Our waiter didn’t say much of anything beyond “Can I take your order” but he was attentive and seemed nice. Some staff were milling about chatting and laughing among themselves, which I feel should be saved for in the break room and not on the floor, but it didn’t impact my experience.

I would recommend people checkout the Wallnut Room before this past-its-prime establishment decides to finally retire to the history books.

Tags: Scenic View, Neighborhood Gem
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food2
ambience3
service4
value2

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