HelpiOS AppAndroid AppWindows Phone AppWindows 8 App

Make a reservation

Party Size
For 2
Date
Today
Time
7:00 PM
icon/ic_social_proofCreated with Sketch.
Booked 17 times today

The Walnut Room - Chicago

4.0
1418 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
Top Tags:
  • Seasonal
  • Special Occasion
  • Great for Lunch
The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show. And don't forget about the Wine Bar at the Walnut Room. Opened in November of 2007, the Wine Bar features a small plate menu as well as more than 20 wines by the glass. After all, in our store, we have been feeding the shopping tradition since 1905.
Enjoy a classic Mrs. Herring's Chicken Pot Pie, French onion soup, or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council.
icon/ic_private_diningCreated with Sketch.
Private dining
Dining Style
Casual Elegant
icon/ic_cuisineCreated with Sketch.
Cuisines
American, Vegetarian, Wine Bar
icon/ic_clockCreated with Sketch.
Hours of operation
Lunch: Daily: 11:00am - 3:00pm;
Dinner: Tuesday - Saturday: 3:00pm - 8:00pm
icon/ic_phoneCreated with Sketch.
Phone number
(312) 781-3139
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Discover, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Casual Dress
icon/ic_chefCreated with Sketch.
Executive chef
Sara Hernandez
icon/ic_cateringCreated with Sketch.
Catering
Off-site catering provided by One Eleven Events Catering. Visit 111events.com for more information.
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
Neighborhood
icon/ic_cross_streetCreated with Sketch.
Cross street
Randolph
icon/ic_parking_detailsCreated with Sketch.
Parking details
Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's express desk on 1st floor.
icon/ic_public_transitCreated with Sketch.
Public transit
CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
Additional
Banquet, Bar Dining, Beer, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, View, Wheelchair Access, Wine

Private Dining

Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.

View Private Dining Details
What 1418 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0  based on recent ratings
3.9
food
4.0
service
4.3
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
  • 5
  • 4
  • 3
  • 2
  • 1
Sort by
Newest
Filters
OpenTable Diner (San Francisco)
4.0  Dined on February 18, 2018

I thought the service and server were excellent. The quality of food was low and the cleanliness of the dining room (ie ceiling near vents and chandeliers) was atrocious.

Report
Helpful
ManhattanMandie 
5.0  Dined on February 17, 2018

We really enjoyed our food! My husband and I both ordered the BLT Jam Burger and it did NOT disappoint! I look forward to eating there again soon. We were also pleased that we could get a Revolution Anti Hero with our lunch too!

Report
Helpful
JeffL 
4.0  Dined on February 17, 2018

The Walnut Room is such an iconic and sumptuous Chicago dining destination. The interior is elegant with all the turn of the century classic wood interior and the views of State Street and yet it is casual and unpretentious. Our server was friendly and attentive and our food (I had the chicken pot pie and Wisconsin cheese platter and my friend had the flank steak salad) was delicious. I would definitely return.

Report
Helpful
vipHiddenDowntown (Chicago)
4.0  Dined on February 14, 2018

An old Chicago standard, easy to overlook (on 7th floor of Macy's), which makes it relatively easy to get in when other options are booked.

Food was good, on par with a neighborhood restaurant, a little below the typical downtown restaurant. Service was outstanding.

Report
Helpful
OpenTable Diner (Orange County)
5.0  Dined on February 10, 2018

Meeting with friends

Report
Helpful
SusanM (Chicago)
2.0  Dined on February 10, 2018

Server was very slow and just seemed like he was going through the motions.
We were in about 5:15pm on Saturday night. Food selections were very limited.
We were put in a dark corner table for 4 and there were about 4 other tables with other guests. Creepy feeling. Very disappointing for an icon of Chicago dining. I would only think about returning at Christmas when the tree is up.

Report
Helpful
Theresa (Chicago)
3.0  Dined on February 10, 2018

Food was excellent, but service from our waiter (not anyone else on the staff) was lacking.

Report
Helpful
Chicago60660 (Chicago)
5.0  Dined on February 9, 2018

We always have an excellent experience at the Walnut Room. We love the ambience, the service is always great, the food is always delicious, it’s great to go at a time other than Christmas as it usually never crowded and it’s always the perfect beginning of it lovely evening

Report
Helpful
Charlotte (Chicago)
5.0  Dined on February 6, 2018

Having worked at the old Marshall Field’s, it is a treat for me to see how Macy’s has left the Walnut Room intact for this and, I hope, future generations. The Walnut Room should always stay a Chicago tradition. The service and food were excellent, too.

Report
Helpful
OpenTable Diner (Chicago)
4.0  Dined on January 31, 2018

Still a beautiful room and servers are very good. Wife’s Fish was very good. The famous P.O. pie no longer has a light and fluffy crust. That was my only disappointment

Report
Helpful
OpenTable Diner (Chicago)
2.0  Dined on January 28, 2018

I went for lunch with my 10 year old granddaughter while on a shopping trip. It was 1:30 on Sunday afternoon. The Walnut Room is a large venue and there were perhaps 6-7 tables occupied giving it a eerie feeling. Service was initially good but after the food was delivered our server disappeared. My granddaughter dropped her fork, this was observed by someone bussing the next table. He looked but did nothing, we expected that he would inform our waiter. No one came, I flagged down the waiter at the next station. He was obviously annoyed with the request for another fork but did give us one. He did not say a word but put the set-up on our table with a surly look. Our waiter finally came, we paid our bill and left. The food was very good and the price was nice but overall it was a totally uncomfortable, unpleasant experience.

Report
Helpful
vipmabelsc (Chicago)
3.0  Dined on January 27, 2018

I took out-of-towners to Walnut Room for dinner since it’s a Chicago institution. It was a bad experience. I had a reservation through OpenTable. First I got an email we were a no-show, then I got an email my reservation was cancelled. Apparently the hostess didn’t check us in properly, so I could’t leave a review on OpenTable. I had to contact OpenTable a second time after I had sorted out the fiasco of my reservation to make this review possible. The server took forever to take our orders. Four people got their orders while the fifth had to wait another 10 minutes. One’s dish was ice cold (and it was supposed to be a hot dish) and had to be sent back. Our server was nowhere to be found, so we had to flag another server. Then a second drink never showed up. We had to get our check since we had to be somewhere else after dinner. Again, we had to flag another server just to get our check. It was Saturday, and it wasn’t even busy. We barely made it to our next destination on time, and we had allowed ourselves an hour and a half for dinner. Nice ambience, but service left much to be desired.

Report
Helpful
vipOpenTable Diner (Dallas)
3.0  Dined on January 27, 2018

Our service brought the experience down. We got there an hr and 45 minutes before a show. when there may have been 2 other occupied tables. It took 15 minutes before we placed our order. One guest's soup came within about 5 minutes. I had to ask if our cheese plate appetizer was coming after 30 min. It came with our meals about 10-15 min later. I had to ask someone to send the wait person to give us the bill when we noticed with had 20 min for the performance to start. After about 5 minutes, she showed up. I gave her my CC before seeing the bill to expedite the process. We barely had time to finish our meal and left a half eaten appetizer. We made it to our seats with 3 minutes to spare. With the historic significance, food and ambiance we would go back but request a different wait person.

Report
Helpful
RLID (Orlando)
4.0  Dined on January 27, 2018

Nice atmosphere - it feels like you are in a scene from Mad Men. The prices were great and the food was very good. The view is another reason to go. Service was attentive and pleasant.

Report
Helpful
OpenTable Diner (Chicago)
3.0  Dined on January 27, 2018

Very quiet for a Saturday, we arrived at 5 and only around 10 per cent of the room was occupied.
Crab cakes were excellent, husband's chopped salad needed more dressing it was very dry.
Not much of an atmosphere.

Report
Helpful
OpenTable Diner (Chicago)
1.0  Dined on January 27, 2018

The food took over an hour to get to our table and it was impressive. We ordered fish and chips, cheeseburger and traditional pot pie it wasn’t great for the price.

Report
Helpful
BigAl (Las Vegas)
5.0  Dined on January 25, 2018

Delicious meal and friendly staff. Great place for a preconcert dinner. Right across the street from the Chicago Theater.

Report
Helpful
pomplemousse (Chicago)
4.0  Dined on January 25, 2018

Loved being in the space--so grand and full of tradition. Hostess was lovely. Waiter grasped my special order instantly. Food was perfect. Enjoyed the spaciousness and elegance. Noticed a few women dining solo and comfortably. I will be one of them on occasion.

Report
Helpful
OpenTable Diner (Chicago)
5.0  Dined on January 24, 2018

Great place to have lunch before heading to an afternoon matinee show at the Cadillac Palace theater! Service was great, food was great, and the desserts were very tasty! We found out when there, it was 1/2 price bottle of wine day which was a very pleasant surprise since we all were ordering wine!

Report
Helpful
OpenTable Diner (Chicago)
4.0  Dined on January 20, 2018

Good, solid, tasting food. The salmon and risotto was very good and my wife enjoyed the chicken she ordered. The prices are very reasonable and the food is delicious. My only complaint is Macy needs to fix up this level ... it’s starting to show it’s age.

Report
Helpful
SpaceCampMom (Chicago)
5.0  Dined on January 20, 2018

The Walnut Room! We had a beautiful view of the city after seeing WICKED. Fun to introduce my son to this historical gem.

Report
Helpful
PatN (Chicago)
4.0  Dined on January 20, 2018

Food and atmosphere was very good.
Service could have been better.

Report
Helpful
OpenTable Diner (Milwaukee)
2.0  Dined on January 20, 2018

Very outdated and old decor, chairs, tables, etc. Our table had a paper topper that was filthy and stained, obviously not changed from prior diners. Service was slow, even at a slow time of day with few patrons. Not the Walnut Room I know from years past.

Report
Helpful
OpenTable Diner (New York Area)
4.0  Dined on January 19, 2018

Good food. Good atmosphere. Server communicated poorly (spoke too quietly, English seemed to be his second language).

Report
Helpful
OpenTable Diner (Chicago)
4.0  Dined on January 17, 2018

The grand old dame of department store restaurants lacks the popular energy it once had but the service is good as is the food we experienced. Old world charm -- cloth napkins and tablecloths -- but a mostly empty dining room (on weekday evening). Nice city views through huge wooden casement windows.

Report
Helpful
vipRodger (Chicago)
2.0  Dined on January 17, 2018

We have been to the Walnut Room on many occasions and this was our worst experience by far. We had a party of eight (four adults and four kids) with a reservation. It was just after 5:00 on a Wednesday and the restaurant was slow. The food was fine but the service was really poor. Besides being extremely slow, my wife's soup was brought without a spoon and it took 10 minutes to flag someone done to get one. My daughter's meal did not come when everyone else's came and the waitress said she would bring it right out. We decided to share with her and all of us finished our meal and her meal still had not come. We had to complain to the manager to finally get her meal served. This in addition to drinks not getting filled, etc. The restaurant did comp 50% of the meal but they ruined the evening and created quite the embarrassment for our guests. It is unfortunate this Chicago tradition has fallen so far.

Report
Helpful
OpenTable Diner (Chicago)
1.0  Dined on January 16, 2018

The service was quite slow. We waited about 20/25 mins without anyone taking our order so we left. Apparently their waitstaff also has to bartend which made it tough. Would not recommend going to on a weekday!

Report
Helpful
OpenTable Diner (Chicago)
5.0  Dined on January 16, 2018

Had theater tickets, arrived late due to traffic. Waiter made sure we were served and out in time. Foo was very good

Report
Helpful
OpenTable Diner (Chicago)
5.0  Dined on January 15, 2018

The Walnut Room is a classic place to eat in Chicago. The Pot Pie is great. It is quiet, service is slow but nice. Our waitress was very considerate in servicing extra plates so we could try each others food.

Report
Helpful
Justdontcallmelate4dinner (Chicago)
1.0  Dined on January 13, 2018

The food and service was awful. Oh, well...Ive been going to the Walnut Room, for years.

Very disappointed will return for Christmas with the kiddos, only.

Report
Helpful
1
2
3
48