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Nearby points of interest

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About The Walnut Room - Chicago

The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show. And don't forget about the Wine Bar at the Walnut Room. Opened in November of 2007, the Wine Bar features a small plate menu as well as more than 20 wines by the glass. After all, in our store, we have been feeding the shopping tradition since 1905.
Enjoy a classic Mrs. Herring's Chicken Pot Pie, French onion soup, or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council.

111 North State Street
Chicago, IL 60602
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
American, Vegetarian, Wine Bar

Hours of Operation:
Lunch: Daily: 11:00am - 3:00pm;
Dinner: Tuesday - Saturday: 3:00pm - 8:00pm

Cross Street:
Randolph

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(312) 781-3139

Website:
http://macysrestaurants.com/walnut-room/

Catering:
Off-site catering provided by One Eleven Events Catering. Visit 111events.com for more information.

Parking Details:
Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's express desk on 1st floor.

Public Transit:
CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.

Executive Chef:
Sara Hernandez

Additional:
Banquet, Bar Dining, Beer, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, View, Wheelchair Access, Wine

Private Dining

Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.

The Walnut Room - Chicago Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.0

service

4.1

ambience

4.4

value

4.0

Noise

Moderate

86% would recommend it to a friend

Seasonal (91)
Special Occasion (75)
Great for Lunch (67)
See All
Scenic View (50)
Fun (48)
Good for Birthdays (45)
Comfort Food (43)
Casual (38)
Kid-friendly (38)
Good for Groups (38)
People Watching (36)
Afternoon Tea (35)
Good for Anniversaries (34)
Sunday Lunch (33)
Good for a Date (33)
Neighborhood Gem (32)
Cozy (27)
Pre/post Theatre (27)
Quiet Conversation (27)
Romantic (27)
Afternoon Coffee (26)
Worth the Drive (26)
Great for Brunch (21)
Business Meals (15)
Creative Cuisine (13)
Authentic (10)
Bar Seating (9)
Fit for Foodies (9)
Handcrafted Cocktails (9)
Quick Bite (8)
Disabled Access (7)
Gluten Free Options (7)
Happy Hour (7)
Healthy (6)
Hot Spot (5)
Notable Wine List (5)
Local Ingredients (4)
Late-night Find (3)
Tasting Menu (3)
Great Beer (2)
Paleo Friendly (2)
Good Vegetarian Options (2)
Vibrant Bar Scene (2)
Live Music (1)
Vegan (1)
Waterfront (1)
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1265 reviews
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vip
 (Chicago)·Dined 2 days ago

Long wait despite reservations. Food mediocre

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food2
ambience3
service5
value2

 
 (Indiana)·Dined 2 days ago

Pre-cooked food. Came out lukewarm and seemed to have been cooked hours before. Not worth the price or calories.

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food1
ambience4
service3
value1

 
 (Chicago)·Dined 6 days ago

Took 2 minutes to be greeted by the four people standing at the hostess stand. Once we were seated, it took a long time to be acknowledged by a waiter and get drinks. Menu was reasonably priced, but food selection was a bit odd.

Tags: Sunday Lunch, Great for Lunch, Great for Brunch
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food2
ambience2
service2
value4

 
 (Chicago)·Dined 6 days ago

Great way to celebrate State Street's history and eat great comfort food at the same time! The holiday season is especially magical. Even princesses walk around with wands and fairy dust granting wishes!

Tags: Comfort Food, Neighborhood Gem, Fun
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food5
ambience5
service5
value5

 
·Dined 6 days ago

Disappointed, unfortunately, after wanting to visit at Christmas for many years. Food was mediocre, service was mediocre, drink order was wrong and no one checked back in after our food was delivered. Long wait to get a takeout box and to get our check.

Tags: Seasonal, Comfort Food, Good for a Date
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food1
ambience4
service2
value2

 
 (Chicago)·Dined 6 days ago

A yearly tradition for my family. A great all around experience. Staff kind and courteous and exceptional servis by our waiter Jesus.

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food5
ambience5
service5

 
·Dined 6 days ago

Great time to see Christmas in Chicago 🎄
We Loved It!

Tags: Special Occasion
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food3
ambience4
service4
value4

 
·Dined 6 days ago

The food and service were great and the Christmas tree was Beautiful! Brought back find memories of going there with my sister, mom and grandma when I was a kid.

Tags: Authentic, Scenic View, People Watching, Great for Lunch
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food5
ambience5
service5
value5

vip
 (Chicago)·Dined 6 days ago

Just a wonderful experience. Amazing food. Wonderful staff

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food5
ambience5
service5
value5

 
·Dined 6 days ago

We took the grandchildren there after a show down town. They loved it and our waiter was great.

Tags: Seasonal, Casual, Worth the Drive
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food4
ambience5
service5
value4

 
·Dined 6 days ago

Christmas celebration and our server went on break for 30 minutes without telling us. Food was not good

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food1
ambience3
service1
value2

 
 (Chicago)·Dined 6 days ago

My grandma went with her feiends and was very pleased with the food, service and the view. She stated that she had a really nice time!! Thanks for the great service!!

Tags: Romantic, Scenic View
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food5
ambience5
service5
value5

 
·Dined 6 days ago

The Holiday menu was very limited. I was under the impression when we had to book it for 10:15am that there would be some breakfast items to choose. Nope. Who wants to eat chicken pot pie or a slab of meatloaf in the morning. I did get the nice chicken salad on a peach nest but, my portion was smaller than my mom's and the side bread was not fresh. Just not enough food or food choices that paired well for that time of the day.

Tags: Afternoon Coffee
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food2
ambience4
service3
value1

 
·Dined 6 days ago

We were promptly seated by a very professional and courteous staff. Our server, Hadiya, was kind, prompt, attentive, and helped make ours an outstanding dining experience. She’ was awesome!

We really enjoyed our time in the Walnut Room and intend to add it as another of our family’s Holiday traditions.

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food5
ambience5
service5
value5

 
 (Chicago)·Dined 7 days ago

Holiday Dinner

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food5
ambience5
service2
value5

vip
 (Indiana)·Dined 7 days ago

I am a creature of habit and the holidays have always had a certain order of events for me; window displays, lights of the season, people-watching, etc. After years of absence, I decided to throw caution to the wind and reserve a table at the Walnut Room. I am very happy to report this bastion of Christmas is a moment frozen in time. We were warmly greeted upon arrival and seated within five minutes of our check-in, with an option of sitting by the tree. I declined as there were families with children to whom this would have more meaning. Once seated, our server was quickly present and took our orders without delay. Mrs. Hering’s Chicken Pot Pie was just as I remembered; tender flaky top crust with carrots, peas, sweet corn, and leaks in a creamy chicken sauce with just a hint of wine. Served with a super-fresh mixed greens side salad, this was heaven on a plate. My better half ordered their Cider-glazed slow-roasted turkey; a genuine treat served with REAL whipped potatoes, fresh green beans, homemade gravy, and an interesting take on cranberry sauce; slightly curried. I would urge you to sample the fare in this historic icon that will, in all likelihood disappear, when the current tennants vacate. While not “haute cuisine”, it was an entirely adequate, albeit surprising, experience.

Tags: Seasonal
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food4
ambience5
service5
value5

 
·Dined 7 days ago

Love the Christmas tree. The chicken croisssant was terrible bread was hard small amount of chicken which was warm made me sick. Chicken oseago dinner was lukewarm won’t get again. We ordered and dinner was served no kidding 3 minutes later, clearly premade. Uck. Anthony the Waiter was awesome excellent service and showed he loved his job.Garlic oseago toast was delicious.

Tags: People Watching, Pre/post Theatre, Scenic View, Romantic
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food1
ambience5
service5
value3

 
·Dined on December 6, 2017

Everything was outstanding. Highly recommend. No complaints re: food and service. While Alex did not wait on me he was awesome, telling me where to sit to get a good view of the tree. Menu knowledge I was most impressed. Our waitress had not tried some of the dishes. Usually restaurants at their before opening meeting make a few dishes for staff to try so they can be excited when describing dishes.
Still have not heard from manager Gino. I purchased 2 wine glasses and they gave me used ( water drops / spot of wine). If you are not selling the new glasses tell the customer and don't ignore them when they call and leave a message. Thanks!

Tags: Great for Lunch, Comfort Food
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on December 6, 2017

Great food and service. Desserts were a disappointment

Tags: People Watching, Neighborhood Gem, Kid-friendly, Authentic
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food4
ambience5
service5
value3

 
·Dined on December 6, 2017

Food was delicious and service was excellent and prompt, we got there at 6:45 on a weeknight, and only had to wait about 5 minutes. Very festive and fun, will definitely come back next year!

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food5
ambience5
service5

 
 (Chicago)·Dined on December 6, 2017

It’s not Marshall Field’s but the Walnut Room is still beautiful with the tree.

Tags: Casual, Happy Hour, Great for Brunch, Neighborhood Gem, Afternoon Tea, Seasonal
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food5
ambience5
service5
value5

vip
 (Chicago)·Dined on December 5, 2017

I have always treasured having dinner at the Walnut Room around the holidays. The ambiance is beautiful and it has become a tradition. Unfortunately, this year there was a notable decline in the quality of the service. We experience multiple issues with multiple servers/hosts that left me shaking my head in disappointment that what used to be a treasured and upscale dining experience has been brought down to average because of the service alone. Very sad.

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food4
ambience4
service1
value4

 
 (Chicago)·Dined on December 5, 2017

It’s just not what it used to be when it was fields. The tree is just so so, the food leaves a lot to be desired.

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food1
ambience3
service4
value2

 
 (Chicago)·Dined on December 5, 2017

Great place for families. Fancy, but not too fancy.

Tags: Notable Wine List, Neighborhood Gem
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food5
ambience5
service5
value5

 
·Dined on December 5, 2017

My boyfriend and I wanted to come here because I have had a tradition of coming here and he since my family couldn’t go this year, he wanted to take me. I was so excited to come here, it’s one of my favorite things to do. Except, this time wasn’t like the rest. We were sat by the hostess, and then waited for 15 minutes without being given water or being greeted by a server. We then asked someone who walked by for a server, then proceeded to wait another 15 minutes and still nothing. We decided to leave because we had wasted 30 minutes of our time being ignored. Thank you for ruining a tradition that used to be so fun to me and thank you for ruining our fully planned out day. We don’t live close, so it took a lot to get there.

Tags: People Watching, Seasonal, Casual
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food1
ambience1
service1
value1

 
 (Chicago)·Dined on December 5, 2017

Food was great, service sucked. We order appetizer and meal, brought it out all at once , with no silverware, no refills on water. Really a bad experience, along with the three tables around us

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food4
ambience2
service1

 
·Dined on December 5, 2017

This is a special place to visit especially during the holidays. Very festive atmosphere.
Service was good, having a reservation is a real positive, and the food is simple but tasty. Great experience

Tags: Special Occasion, Great for Brunch, Casual, Pre/post Theatre, Afternoon Tea, Romantic, People Watching
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food4
ambience5
service5
value5

 
·Dined on December 5, 2017

The service was great. Everyone one super friendly. Food was great and was out super fast.

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food5
ambience4
service5
value5

 
·Dined on December 5, 2017

Arrived early with reservation and seated right away waiter great food good and overall not rushed and would do it again!

Tags: Afternoon Coffee
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food5
ambience5
service5
value5

 
·Dined on December 5, 2017

Came to Chicago to see the Christmas decorations an to shop at Macy’s. The Macy’s holiday display windows were beautiful!

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food4
ambience5
service4
value4

vip
 (Chicago)·Dined on December 5, 2017

Baby’s first Christmas

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food4
ambience2
service5
value5

 
·Dined on December 5, 2017

We have gone every year for 12 years straight with the grandkids to have Christmas lunch in the Walnut Room and visit Santa. It is a wonderful holiday tradition.

Tags: Seasonal
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on December 5, 2017

Fabulous!!!! We had breakfast here twice last week!!! Everything was wonderful....beautiful setting, great food and our server (Marshall) was outstanding!!!!

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food5
ambience5
service5
value5

 
 (Chicago)·Dined on December 5, 2017

My first visit to the Walnut Room, and I wasn't disappointed. I always wanted to visit during the Christmas holiday & sit around the tree & I got my wish.

Tags: Quiet Conversation, Sunday Lunch, Good for Anniversaries
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food4
ambience4
service4
value4

 
 (Chicago)·Dined on December 5, 2017

I was slightly disappointed with the entire experience. The food was just ok, the servicer seemed extremely annoyed, drinks were flat, but the Frango cheesecake was delicious. Basically, go for the pics., maybe some drinks and then treat yourself to a real dinner. FYI the menu is very short and drinks are mostly wine.

Tags: Scenic View, Seasonal
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food3
ambience5
service2
value3

vip
 (Chicago)·Dined on December 5, 2017

This was my last year dining here for the holidays! Service was terrible!!!! We were seated for more than 20minutes before anyone came to take our drink order and then another 15 before drinks were delivered. The only food worth eating is the frango mint pie, the rest seems like a high school cooking class made it this year. My mom was looking forward to this and I’m disappointed and ashamed at how bad it was. Luckily there are plenty of other great places to eat and enjoy the holidays in Chicago!

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food3
ambience5
service1
value2

 
 (New York Area)·Dined on December 5, 2017

A must at the holidays and even fun at other times. Nice wine list and super friendly and helpful staff. One never needs to lose ok long for help. Keep this tradition alive—and MACYS Open. Eat and shop.

Tags: People Watching, Fun
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food3
ambience5
service5
value4

 
 (Chicago)·Dined on December 4, 2017

The Walnut Room is an experience that makes going downtown a special treat. I have to say that for the price the food was not as good as I was hoping for. The tree is beautiful and the princesses walking around are a nice touch.

Tags: Kid-friendly, Seasonal
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food2
ambience4
service5
value2

 
·Dined on December 4, 2017

We were going to the Walnut room for our annual family Christmas outing. We were beyond disappointed with the Walnut Room. To say the service was lacking is giving them too much credit. Our server was Angelica. She took our drink order. After 20 minutes, she came to our table to let us know the bar was bAcked up; all the while all of the surrounding tables were getting their drink orders. After informing the manager of the situation, we received our drinks. Angelica took our dinner order. After quite awhile, our appetizer, a cheese tray, arrived. PATHETIC. Few cubes of cheese and a few grapes. After 30 minutes, our main course still hadn’t arrived. Had to approach a manager again. Was told food was delivered to the bar by mistake but the chef was remaking the order. We were told our drinks were going to be on the restaurant. Ordered another round at the manager’s suggestion. Waited another 30 minutes. Never received that round of drinks and we never received our entrees. The final straw was when the table next to us who had been there for only ten minutes had food delivered. Finally, After one hour and 40 minutes of waiting, we finally left. Never even had dinner. when I left the restaurant, I again spoke to a manager who Didnt really seem to care. I would never recommend this restaurant.

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food1
ambience3
service1
value2

 
 (Chicago)·Dined on December 4, 2017

I've lived in Chicago my whole life and never went to the Walnut Room. I made a reservation well in advance so that I could take my teenage daughter and meet my husband for a holiday meal. The only time we could get was 4pm on a Mon. We get there and even though we had reservations, we had to wait in a line. We get place at a table. The tree and the room are pretty.The drinks weee decent. We got our appartizers after a little wait. Then we waited for an hour for our entrees. It took so long my husband had to leave back to work. There goes our special family meal. The waitress was nice and kept communicating with us about our food. She felt bad and finally had to get her manager on the case. Here's the topper, my meal tasted like cafeteria food. It was that bad. The potatos were just ok. My husband liked his chicken sandwhixh that I took to him in a Carry out box. The one nice thing was the waitress felt bad and sent us home with some Macy's mugs for waiting so long. It probably wasn't her fault. Anyways, I think the Walnut Room might be resting on its laurels a bit. Time to spend less on the tree and more on training employees and upgrading your menu.

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food2
ambience3
service2
value1

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