Nearby points of interest
Nearby points of interest
About The Walnut Room - Chicago
The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show. And don't forget about the Wine Bar at the Walnut Room. Opened in November of 2007, the Wine Bar features a small plate menu as well as more than 20 wines by the glass. After all, in our store, we have been feeding the shopping tradition since 1905.
Enjoy a classic Mrs. Herring's Chicken Pot Pie, French onion soup, or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council.
Chicago, IL 60602
American, Vegetarian, Wine Bar
Hours of Operation:
Lunch: Daily: 11:00am - 3:00pm;
Dinner: Tuesday - Saturday: 3:00pm - 8:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Off-site catering provided by One Eleven Events Catering. Visit 111events.com for more information.
Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's express desk on 1st floor.
CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
Banquet, Bar Dining, Beer, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, View, Wheelchair Access, Wine
Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.
The Walnut Room - Chicago Ratings and Reviews
The Walnut Room is such an iconic and sumptuous Chicago dining destination. The interior is elegant with all the turn of the century classic wood interior and the views of State Street and yet it is casual and unpretentious. Our server was friendly and attentive and our food (I had the chicken pot pie and Wisconsin cheese platter and my friend had the flank steak salad) was delicious. I would definitely return.
An old Chicago standard, easy to overlook (on 7th floor of Macy's), which makes it relatively easy to get in when other options are booked.
Food was good, on par with a neighborhood restaurant, a little below the typical downtown restaurant. Service was outstanding.
Server was very slow and just seemed like he was going through the motions.
We were in about 5:15pm on Saturday night. Food selections were very limited.
We were put in a dark corner table for 4 and there were about 4 other tables with other guests. Creepy feeling. Very disappointing for an icon of Chicago dining. I would only think about returning at Christmas when the tree is up.
We always have an excellent experience at the Walnut Room. We love the ambience, the service is always great, the food is always delicious, it’s great to go at a time other than Christmas as it usually never crowded and it’s always the perfect beginning of it lovely evening
I went for lunch with my 10 year old granddaughter while on a shopping trip. It was 1:30 on Sunday afternoon. The Walnut Room is a large venue and there were perhaps 6-7 tables occupied giving it a eerie feeling. Service was initially good but after the food was delivered our server disappeared. My granddaughter dropped her fork, this was observed by someone bussing the next table. He looked but did nothing, we expected that he would inform our waiter. No one came, I flagged down the waiter at the next station. He was obviously annoyed with the request for another fork but did give us one. He did not say a word but put the set-up on our table with a surly look. Our waiter finally came, we paid our bill and left. The food was very good and the price was nice but overall it was a totally uncomfortable, unpleasant experience.
I took out-of-towners to Walnut Room for dinner since it’s a Chicago institution. It was a bad experience. I had a reservation through OpenTable. First I got an email we were a no-show, then I got an email my reservation was cancelled. Apparently the hostess didn’t check us in properly, so I could’t leave a review on OpenTable. I had to contact OpenTable a second time after I had sorted out the fiasco of my reservation to make this review possible. The server took forever to take our orders. Four people got their orders while the fifth had to wait another 10 minutes. One’s dish was ice cold (and it was supposed to be a hot dish) and had to be sent back. Our server was nowhere to be found, so we had to flag another server. Then a second drink never showed up. We had to get our check since we had to be somewhere else after dinner. Again, we had to flag another server just to get our check. It was Saturday, and it wasn’t even busy. We barely made it to our next destination on time, and we had allowed ourselves an hour and a half for dinner. Nice ambience, but service left much to be desired.
Our service brought the experience down. We got there an hr and 45 minutes before a show. when there may have been 2 other occupied tables. It took 15 minutes before we placed our order. One guest's soup came within about 5 minutes. I had to ask if our cheese plate appetizer was coming after 30 min. It came with our meals about 10-15 min later. I had to ask someone to send the wait person to give us the bill when we noticed with had 20 min for the performance to start. After about 5 minutes, she showed up. I gave her my CC before seeing the bill to expedite the process. We barely had time to finish our meal and left a half eaten appetizer. We made it to our seats with 3 minutes to spare. With the historic significance, food and ambiance we would go back but request a different wait person.
Loved being in the space--so grand and full of tradition. Hostess was lovely. Waiter grasped my special order instantly. Food was perfect. Enjoyed the spaciousness and elegance. Noticed a few women dining solo and comfortably. I will be one of them on occasion.
Great place to have lunch before heading to an afternoon matinee show at the Cadillac Palace theater! Service was great, food was great, and the desserts were very tasty! We found out when there, it was 1/2 price bottle of wine day which was a very pleasant surprise since we all were ordering wine!
The grand old dame of department store restaurants lacks the popular energy it once had but the service is good as is the food we experienced. Old world charm -- cloth napkins and tablecloths -- but a mostly empty dining room (on weekday evening). Nice city views through huge wooden casement windows.
We have been to the Walnut Room on many occasions and this was our worst experience by far. We had a party of eight (four adults and four kids) with a reservation. It was just after 5:00 on a Wednesday and the restaurant was slow. The food was fine but the service was really poor. Besides being extremely slow, my wife's soup was brought without a spoon and it took 10 minutes to flag someone done to get one. My daughter's meal did not come when everyone else's came and the waitress said she would bring it right out. We decided to share with her and all of us finished our meal and her meal still had not come. We had to complain to the manager to finally get her meal served. This in addition to drinks not getting filled, etc. The restaurant did comp 50% of the meal but they ruined the evening and created quite the embarrassment for our guests. It is unfortunate this Chicago tradition has fallen so far.
Except at Christmas time this is a conversation friendly hidden gem. There are good salads and great comfort food. The quiche often sells out. It is reasonably pricey. The service can be a little slow but it just kind of goes with the old fashioned historic vibe.
My mom and I dined here this week and we couldn’t have been happier! Our server was friendly and attentive and our meals were both delicious. My mom had the chicken pot pie and it tasted exactly the same as she remembered it growing up. We chose this location for our special occasion meal because of tradition and ambiance! It’s very conveniently located from the theaters too.
We had a wonderful time and the food was delicious. Our waiter was not too busy, however, was also not very attentive to our table. We had empty glasses multiple times that took forever to be refilled with water and pop. We had the soup and sandwich, the famous chicken pot-pie, and a mint ice-cream pie. The food was very tasty and the prices were very reasonable. We will come back and pray our service is a bit better.
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