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Nearby points of interest

  1. Distance: 0.06mi
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  3. Distance: 0.12mi
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  1. Distance: 0.06mi
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About The Walnut Room - Chicago

The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show. And don't forget about the Wine Bar at the Walnut Room. Opened in November of 2007, the Wine Bar features a small plate menu as well as more than 20 wines by the glass. After all, in our store, we have been feeding the shopping tradition since 1905.
Enjoy a classic Mrs. Herring's Chicken Pot Pie, French onion soup, or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council.

111 North State Street
Chicago, IL 60602
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
American, Vegetarian, Wine Bar

Hours of Operation:
Lunch: Daily: 11:00am - 3:00pm;
Dinner: Tuesday - Saturday: 3:00pm - 8:00pm

Cross Street:
Randolph

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(312) 781-3139

Website:
http://macysrestaurants.com/walnut-room/

Catering:
Off-site catering provided by One Eleven Events Catering. Visit 111events.com for more information.

Parking Details:
Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's express desk on 1st floor.

Public Transit:
CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.

Executive Chef:
Sara Hernandez

Additional:
Banquet, Bar Dining, Beer, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, View, Wheelchair Access, Wine

Private Dining

Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.

The Walnut Room - Chicago Ratings and Reviews

5
4
3
2
1

4.1

Overall Rating

based on recent ratings
food

3.9

service

4.0

ambience

4.3

value

3.9

Noise

Moderate

84% would recommend it to a friend

Seasonal (153)
Special Occasion (133)
Great for Lunch (110)
See All
Kid-friendly (73)
Scenic View (73)
Comfort Food (72)
Fun (70)
Good for Birthdays (65)
Casual (54)
Good for Groups (54)
Pre/post Theatre (54)
Sunday Lunch (51)
Cozy (49)
People Watching (47)
Good for a Date (44)
Worth the Drive (44)
Afternoon Tea (42)
Good for Anniversaries (42)
Afternoon Coffee (39)
Quiet Conversation (39)
Neighborhood Gem (38)
Romantic (34)
Great for Brunch (32)
Authentic (30)
Business Meals (19)
Creative Cuisine (15)
Quick Bite (13)
Bar Seating (13)
Handcrafted Cocktails (12)
Happy Hour (11)
Tasting Menu (11)
Disabled Access (10)
Fit for Foodies (10)
Healthy (10)
Gluten Free Options (9)
Notable Wine List (7)
Hot Spot (6)
Local Ingredients (4)
Good Vegetarian Options (4)
Vibrant Bar Scene (3)
Great Beer (2)
Late-night Find (2)
Paleo Friendly (2)
Tapas (1)
Vegan (1)
Waterfront (1)
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1418 reviews
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 (San Francisco)·Dined 3 days ago

I thought the service and server were excellent. The quality of food was low and the cleanliness of the dining room (ie ceiling near vents and chandeliers) was atrocious.

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food2
ambience3
service5
value1

 
·Dined 4 days ago

We really enjoyed our food! My husband and I both ordered the BLT Jam Burger and it did NOT disappoint! I look forward to eating there again soon. We were also pleased that we could get a Revolution Anti Hero with our lunch too!

Tags: Seasonal, Gluten Free Options, Local Ingredients, Sunday Lunch, Neighborhood Gem, People Watching, Good for Birthdays, Happy Hour, Great for Lunch, Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
·Dined 5 days ago

The Walnut Room is such an iconic and sumptuous Chicago dining destination. The interior is elegant with all the turn of the century classic wood interior and the views of State Street and yet it is casual and unpretentious. Our server was friendly and attentive and our food (I had the chicken pot pie and Wisconsin cheese platter and my friend had the flank steak salad) was delicious. I would definitely return.

Tags: Casual, Pre/post Theatre
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food4
ambience4
service4
value4

vip
 (Chicago)·Dined 7 days ago

An old Chicago standard, easy to overlook (on 7th floor of Macy's), which makes it relatively easy to get in when other options are booked.

Food was good, on par with a neighborhood restaurant, a little below the typical downtown restaurant. Service was outstanding.

Tags: Bar Seating, Happy Hour, Great for Lunch
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food4
ambience4
service5
value4

 
 (Orange County)·Dined on February 10, 2018

Meeting with friends

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food5
ambience5
service5
value5

 
 (Chicago)·Dined on February 10, 2018

Server was very slow and just seemed like he was going through the motions.
We were in about 5:15pm on Saturday night. Food selections were very limited.
We were put in a dark corner table for 4 and there were about 4 other tables with other guests. Creepy feeling. Very disappointing for an icon of Chicago dining. I would only think about returning at Christmas when the tree is up.

Tags: Neighborhood Gem
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food3
ambience2
service1
value2

 
 (Chicago)·Dined on February 10, 2018

Food was excellent, but service from our waiter (not anyone else on the staff) was lacking.

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food5
ambience5
service2

 
 (Chicago)·Dined on February 9, 2018

We always have an excellent experience at the Walnut Room. We love the ambience, the service is always great, the food is always delicious, it’s great to go at a time other than Christmas as it usually never crowded and it’s always the perfect beginning of it lovely evening

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food4
ambience5
service4
value5

 
 (Chicago)·Dined on February 6, 2018

Having worked at the old Marshall Field’s, it is a treat for me to see how Macy’s has left the Walnut Room intact for this and, I hope, future generations. The Walnut Room should always stay a Chicago tradition. The service and food were excellent, too.

Tags: Cozy, Business Meals
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food4
ambience5
service5
value5

 
 (Chicago)·Dined on January 31, 2018

Still a beautiful room and servers are very good. Wife’s Fish was very good. The famous P.O. pie no longer has a light and fluffy crust. That was my only disappointment

Tags: Good for a Date
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food4
ambience5
service5
value5

 
 (Chicago)·Dined on January 28, 2018

I went for lunch with my 10 year old granddaughter while on a shopping trip. It was 1:30 on Sunday afternoon. The Walnut Room is a large venue and there were perhaps 6-7 tables occupied giving it a eerie feeling. Service was initially good but after the food was delivered our server disappeared. My granddaughter dropped her fork, this was observed by someone bussing the next table. He looked but did nothing, we expected that he would inform our waiter. No one came, I flagged down the waiter at the next station. He was obviously annoyed with the request for another fork but did give us one. He did not say a word but put the set-up on our table with a surly look. Our waiter finally came, we paid our bill and left. The food was very good and the price was nice but overall it was a totally uncomfortable, unpleasant experience.

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food4
ambience1
service2
value3

vip
 (Chicago)·Dined on January 27, 2018

I took out-of-towners to Walnut Room for dinner since it’s a Chicago institution. It was a bad experience. I had a reservation through OpenTable. First I got an email we were a no-show, then I got an email my reservation was cancelled. Apparently the hostess didn’t check us in properly, so I could’t leave a review on OpenTable. I had to contact OpenTable a second time after I had sorted out the fiasco of my reservation to make this review possible. The server took forever to take our orders. Four people got their orders while the fifth had to wait another 10 minutes. One’s dish was ice cold (and it was supposed to be a hot dish) and had to be sent back. Our server was nowhere to be found, so we had to flag another server. Then a second drink never showed up. We had to get our check since we had to be somewhere else after dinner. Again, we had to flag another server just to get our check. It was Saturday, and it wasn’t even busy. We barely made it to our next destination on time, and we had allowed ourselves an hour and a half for dinner. Nice ambience, but service left much to be desired.

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food4
ambience5
service1
value5

vip
 (Dallas)·Dined on January 27, 2018

Our service brought the experience down. We got there an hr and 45 minutes before a show. when there may have been 2 other occupied tables. It took 15 minutes before we placed our order. One guest's soup came within about 5 minutes. I had to ask if our cheese plate appetizer was coming after 30 min. It came with our meals about 10-15 min later. I had to ask someone to send the wait person to give us the bill when we noticed with had 20 min for the performance to start. After about 5 minutes, she showed up. I gave her my CC before seeing the bill to expedite the process. We barely had time to finish our meal and left a half eaten appetizer. We made it to our seats with 3 minutes to spare. With the historic significance, food and ambiance we would go back but request a different wait person.

Tags: Comfort Food, Casual, Pre/post Theatre, Quick Bite, Cozy, Quiet Conversation
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food4
ambience4
service2
value3

 
 (Orlando)·Dined on January 27, 2018

Nice atmosphere - it feels like you are in a scene from Mad Men. The prices were great and the food was very good. The view is another reason to go. Service was attentive and pleasant.

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food4
ambience4
service5
value5

 
 (Chicago)·Dined on January 27, 2018

Very quiet for a Saturday, we arrived at 5 and only around 10 per cent of the room was occupied.
Crab cakes were excellent, husband's chopped salad needed more dressing it was very dry.
Not much of an atmosphere.

Tags: Disabled Access, Good for Groups, Great for Lunch, Good for Birthdays, Bar Seating, Quick Bite, Business Meals
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food4
ambience3
service4
value4

 
 (Chicago)·Dined on January 27, 2018

The food took over an hour to get to our table and it was impressive. We ordered fish and chips, cheeseburger and traditional pot pie it wasn’t great for the price.

Tags: Casual
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food1
ambience3
service2
value2

 
 (Las Vegas)·Dined on January 25, 2018

Delicious meal and friendly staff. Great place for a preconcert dinner. Right across the street from the Chicago Theater.

Tags: Fit for Foodies, Good for Birthdays, Cozy, Business Meals
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 25, 2018

Loved being in the space--so grand and full of tradition. Hostess was lovely. Waiter grasped my special order instantly. Food was perfect. Enjoyed the spaciousness and elegance. Noticed a few women dining solo and comfortably. I will be one of them on occasion.

Tags: Special Occasion, Casual, Good for Groups, Cozy, Quiet Conversation
Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

 
 (Chicago)·Dined on January 24, 2018

Great place to have lunch before heading to an afternoon matinee show at the Cadillac Palace theater! Service was great, food was great, and the desserts were very tasty! We found out when there, it was 1/2 price bottle of wine day which was a very pleasant surprise since we all were ordering wine!

Tags: Special Occasion
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 20, 2018

Good, solid, tasting food. The salmon and risotto was very good and my wife enjoyed the chicken she ordered. The prices are very reasonable and the food is delicious. My only complaint is Macy needs to fix up this level ... it’s starting to show it’s age.

Tags: Quiet Conversation, Great for Lunch, Good for Groups, Gluten Free Options, Scenic View, Comfort Food, Casual
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food4
ambience3
service5
value5

 
 (Chicago)·Dined on January 20, 2018

The Walnut Room! We had a beautiful view of the city after seeing WICKED. Fun to introduce my son to this historical gem.

Tags: Scenic View, Pre/post Theatre
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food4
ambience5
service4
value5

 
 (Chicago)·Dined on January 20, 2018

Food and atmosphere was very good.
Service could have been better.

Tags: Afternoon Tea, Casual, Seasonal, Notable Wine List, Creative Cuisine, Great for Lunch, Good for Birthdays, Sunday Lunch, Tasting Menu, Special Occasion, Great for Brunch
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food4
ambience4
service3
value4

 
 (Milwaukee)·Dined on January 20, 2018

Very outdated and old decor, chairs, tables, etc. Our table had a paper topper that was filthy and stained, obviously not changed from prior diners. Service was slow, even at a slow time of day with few patrons. Not the Walnut Room I know from years past.

Tags: Pre/post Theatre
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food3
ambience2
service2
value2

 
 (New York Area)·Dined on January 19, 2018

Good food. Good atmosphere. Server communicated poorly (spoke too quietly, English seemed to be his second language).

Tags: Romantic, Cozy, Good for Anniversaries
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food5
ambience4
service3
value3

 
 (Chicago)·Dined on January 17, 2018

The grand old dame of department store restaurants lacks the popular energy it once had but the service is good as is the food we experienced. Old world charm -- cloth napkins and tablecloths -- but a mostly empty dining room (on weekday evening). Nice city views through huge wooden casement windows.

Tags: Scenic View, Quiet Conversation, Kid-friendly
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food4
ambience3
service5
value4

vip
 (Chicago)·Dined on January 17, 2018

We have been to the Walnut Room on many occasions and this was our worst experience by far. We had a party of eight (four adults and four kids) with a reservation. It was just after 5:00 on a Wednesday and the restaurant was slow. The food was fine but the service was really poor. Besides being extremely slow, my wife's soup was brought without a spoon and it took 10 minutes to flag someone done to get one. My daughter's meal did not come when everyone else's came and the waitress said she would bring it right out. We decided to share with her and all of us finished our meal and her meal still had not come. We had to complain to the manager to finally get her meal served. This in addition to drinks not getting filled, etc. The restaurant did comp 50% of the meal but they ruined the evening and created quite the embarrassment for our guests. It is unfortunate this Chicago tradition has fallen so far.

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food3
ambience3
service1
value2

 
 (Chicago)·Dined on January 16, 2018

The service was quite slow. We waited about 20/25 mins without anyone taking our order so we left. Apparently their waitstaff also has to bartend which made it tough. Would not recommend going to on a weekday!

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food1
ambience3
service1
value3

 
 (Chicago)·Dined on January 16, 2018

Had theater tickets, arrived late due to traffic. Waiter made sure we were served and out in time. Foo was very good

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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 15, 2018

The Walnut Room is a classic place to eat in Chicago. The Pot Pie is great. It is quiet, service is slow but nice. Our waitress was very considerate in servicing extra plates so we could try each others food.

Tags: Good for Birthdays, Comfort Food, Good for Anniversaries, Cozy, Good for Groups, Authentic, Quiet Conversation, Great for Lunch
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 13, 2018

The food and service was awful. Oh, well...Ive been going to the Walnut Room, for years.

Very disappointed will return for Christmas with the kiddos, only.

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food1
ambience2
service1
value2

 
 (Chicago)·Dined on January 13, 2018

Food was great but the service was terrible! It took an hour to get our food and the restaurant was not crowded whatsoever.

Tags: Special Occasion
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food5
ambience4
service1
value4

 
 (Chicago)·Dined on January 13, 2018

Even with a reservation, table was not ready when we arrived. Waited an hour between soup and entrée to arrive. Not enough servers. disappointing; nothing special.

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food2
ambience2
service4
value2

vip
 (Chicago)·Dined on January 12, 2018

Except at Christmas time this is a conversation friendly hidden gem. There are good salads and great comfort food. The quiche often sells out. It is reasonably pricey. The service can be a little slow but it just kind of goes with the old fashioned historic vibe.

Tags: Casual, Business Meals, Authentic, Kid-friendly, Good for Groups, Great for Lunch, Cozy
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food4
ambience5
service3
value5

 
 (Chicago)·Dined on January 12, 2018

The Walnut Room was a perfect location for my business meeting guest who’s office is in walking distance. Everything went well.

Tags: Good for a Date, Bar Seating, Pre/post Theatre, Afternoon Coffee, Special Occasion, Business Meals
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 11, 2018

Very nice but service is a touch slow. Not a great beer selection (no drafts) but a nice wine menu.

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food5
ambience5
service3
value5

 
 (Chicago)·Dined on January 10, 2018

My mom and I dined here this week and we couldn’t have been happier! Our server was friendly and attentive and our meals were both delicious. My mom had the chicken pot pie and it tasted exactly the same as she remembered it growing up. We chose this location for our special occasion meal because of tradition and ambiance! It’s very conveniently located from the theaters too.

Tags: Scenic View, Cozy, Special Occasion, Bar Seating, Comfort Food, Great for Lunch, People Watching, Sunday Lunch, Worth the Drive, Pre/post Theatre, Good for a Date, Good for Birthdays, Seasonal, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 10, 2018

We had a wonderful time and the food was delicious. Our waiter was not too busy, however, was also not very attentive to our table. We had empty glasses multiple times that took forever to be refilled with water and pop. We had the soup and sandwich, the famous chicken pot-pie, and a mint ice-cream pie. The food was very tasty and the prices were very reasonable. We will come back and pray our service is a bit better.

Tags: Good for Anniversaries, Fun, Gluten Free Options, Good for Birthdays, Comfort Food, Special Occasion, Quiet Conversation, Good for a Date, Romantic
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food5
ambience5
service2
value4

 
 (Chicago)·Dined on January 10, 2018

When we arrived, we told our server that we had a 2:00 show time. She brought our food out quickly and everything was beautifully presented and delicious. It was a lovely dining experience.

Tags: Great for Brunch, Pre/post Theatre, Healthy, Good for Birthdays, Quiet Conversation, Scenic View
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food5
ambience5
service5
value5

vip
 (Chicago)·Dined on January 10, 2018

What a shame! This once grand room visited by people from around the world is now a dump. I would not recommend it to anyone for any thing.

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food1
ambience1
service3
value1

 
 (Chicago)·Dined on January 7, 2018

We wanted to dine here once after hearing all the hype. Food is good. Can be better.

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food3
ambience4
service3
value3

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