The Walnut Room - Chicago

4.4
1553 reviews
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$30 and under
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American
The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show at our Wine Bar. The Wine Bar features a small plate menu as well as more than 20 wines by the glass.
Enjoy a classic Mrs. Herring's Chicken Pot Pie or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council. Join us On Sunday's for our wonderful Brunch Buffet, which is highlighted by our chef carving station, traditional Walnut Room classics, and a refreshing Mimosa.
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Private dining
Dining Style
Casual Elegant
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Cuisines
American, Vegetarian, Wine Bar
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Hours of operation
Lunch: Daily: 11:00am - 3:00pm;
Dinner: Tuesday - Saturday: 3:00pm - 8:00pm
Brunch: Sunday 11am-3pm
Happy Hour Tuesday-Friday 4pm-7pm
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Phone number
(312) 781-3139
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Sara Hernandez
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Catering
Off-site catering provided by One Eleven Events Catering. Visit 111events.com for more information.
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Neighborhood
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Cross street
Randolph
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Parking details
Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's express desk on 1st floor.
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Public transit
CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
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Special events & promotions
GREAT SUNDAY BRUNCH AT THE WALNUT ROOM 11AM-3PM $25.95 per person $13.95 for 12 and under.
Additional
Banquet, Bar Dining, Beer, Cocktails, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Private Dining

Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.

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What 1553 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.3
value
Noise · Quiet
90% of people would recommend it to a friend
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KH
1 review
Dined 2 days ago
Overall 2food 2service 4ambience 5

Food used to be consistently outstanding in the Walnut Room but has now gone down hill, especially with their signiture specials such as salad plates and chicken pot pie. Pot pie no longer contains a white bechemel sauce with lots of vegetables and a puff pastry topping, but instead contains a mushroom based sauce with chicken and a regular pie crust on top. Salad with pot pies was changed from romaine with mandarin oranges and sesamie seed dressing, a tasty, signiture dressing that was used to be sold in Market Place food area of Macy's, to a salad of only greens with a too vinegary tasting dressing that was so overpowering that I had to add sugar to it in order to make it palatable enough to keep from choking on it.

Fruit and chicken salad plate with string potato basket had very skimpy servings including two thinly sliced 1/2 pieces of fruit bread on it and a tiny potato basket that used to be fairly large. We were embarrassed that this was served to a friend of ours whom we were treating to lunch in the Walnut Room.

No bread or rolls were served with the entres which used to be standard part of each entre. Prices were right, but they are starting to skimp on entres from lunch to probably save money. Too bad, because we really used to dine at the Walnut Room regularly and take guests there all of the time.

On the postitive side, we really appreciated the comfortable setting and the conversationally friendly atmosphere. Our server was friendly and very helpful.

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s
Chicago
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Wonderful elegant restaurant for celebrations, holidays or just when shopping.

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EG
Chicago
1 review
Dined 5 days ago
Overall 3food 2service 3ambience 2

It was not spectacular. The food was mediocre at best. Cheese plate was small and did not have all the cheese. I wanted the quiche but apparently the chef refuses to sell it after 3. I probably won’t be back, but it is off me and my family’s bucket list.

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s
New York Area
10 reviews
Dined 5 days ago
Overall 5food 4service 4ambience 5

So much fun. Gorgeous spot. And the food was both surprisingly delicious and reasonably priced.

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OT
1 review
Dined on September 10, 2018
Overall 2food 4service 1ambience 3

We went to the Walnut Room to celebrate a coworkers birthday. Service was really bad. We were seated and we had to ask the bartender to find our waitress to place our order about 20 min later and had to find our waitress every other time we needed her. Food took a really long time to come out as well. It was not busy at all, so no excuse for the bad service.

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d
Chicago
1 review
Dined on September 9, 2018
Overall 5food 5service 5ambience 5

I have always gone to the Walnut Room at Christmas time. When it was part of Marshall Fields I remembered they had a Champagne brunch. Wanted a reasonable brunch buffet. Called and sure enough Macy’s has maintained the tradition. Great buffet and wonderful Turn of Century ambiance. The best part was the fabulous service since it wasn’t packed with shoppers.

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JS
Houston
13 reviews
Dined on September 8, 2018
Overall 5food 5service 5ambience 5

This is always my go to place when I am showing off the city and of course the historic Marshall Field"s. Our guests throughly enjoyed the pot pie (also historic). I have dietary restrictions, and my order was not accurately prepared by the kitchen staff (not the fault of our server). The manager came over to our table, apologized, offered to re make my meal, and then removed the charge. Customer service at the Walnut Room....always!!!
See you soon!

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2
Milwaukee
64 reviews
Dined on August 31, 2018
Overall 5food 5service 5ambience 5

Ahhhh having the opportunity to again enjoy this special place was a thrill. Great space, wonderful music, exceptional food and BJ was excellent waiter with sparkling eyes, great service, he made our day.

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j
Chicago
21 reviews
Dined on August 31, 2018
Overall 5food 5service 5ambience 5

I had the Asiago chicken. It was awesome!! I can't wait to be back in Chicago to try the potpie

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L
Chicago
2 reviews
Dined on August 26, 2018
Overall 4food 4service 5ambience 5

I love the Walnut Room, especially for celebrating the holidays and birthdays
but I recommend it for anytime you want to treat yourself without breaking the budget. A great place to go with girlfriends.

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CF
Chicago
4 reviews
Dined on August 24, 2018
Overall 4food 4service 3ambience 4

We were there early for dinner so not crowded; service seemed a bit slow given this...but very friendly and the food was great. Nice views from big windows and the ambiance nice. Great to see Impossible Foods (burgers) partnering with Macys! Thumbs up.

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NT
1 review
Dined on August 19, 2018
Overall 5food 5service 5ambience 4

The staff was very professional and provided excellent service.

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RI
Chicago
1 review
Dined on August 18, 2018
Overall 5food 5service 5ambience 5

The Walnut Room is my favorite restaurant in the city of Chicago. Whenever I venture in, I try to make sure I stop by for a meal. I LOVE the entire experience of dining there. A+++++++++++++

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MH
1 review
Dined on August 16, 2018
Overall 5food 5service 5ambience 5

Very nice birthday lunch with good food and service.

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JC
Chicago
1 review
Dined on August 13, 2018
Overall 5food 5service 5ambience 5

I brought my husband here for his birthday, having dined here for a girl's day out. Perfect ambiance for quiet conversation. Feels elegant (loved the classical music), but dressed up or down, you won't feel out of place. The servers, hostesses and even though table bussers spoke kindly. Food was beautiful and tasty. We came specifically for the chicken pot pie, but my quiche and salad was perfectly seasoned and complemented each other. Comfort food, wonderful prices. Glad we shared the Frango mint pie! Even though we didn't sit by the window, the view of our city is so beautiful.

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L
Grand Rapids
18 reviews
Dined on August 11, 2018
Overall 5food 5service 5ambience 5

Bruce gave us great service! The meal was delicious! The atmosphere was classic Chicago. Great experience!

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OT
Las Vegas
4 reviews
Dined on August 11, 2018
Overall 5food 5service 5ambience 5

Childhood memory revisited. Excellent experience.

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MS
1 review
Dined on August 8, 2018
Overall 4food 4service 4ambience 4

We ate dinner here prior to a show. The food was really good as was the service. My son ordered the burger and said it was one of the best burgers he ever had! Chicken salad with fruit and breads was very tasty, and we all shared a piece of the Chocolate Frango Mint pie. Prices were very reasonable. Would be fun to go back around the holidays - the old Marshall Field's store has such a history and is a beautiful building. Enjoy!

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OT
Chicago
1 review
Dined on August 1, 2018
Overall 5food 5service 5ambience 5

Excellent, thank you!

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GN
Las Vegas
2 reviews
Dined on July 28, 2018
Overall 5food 5service 5ambience 5

The Walnut Room- We arrived early. They easily accommodated us. The menu was small, BUT that means that what have is absolutely cooked perfectly. Wife had the bbq burger summer special. The meat was absolutely cooked well done (her preference) but it was still moist. I had an amazing chicken with a dijon mustard atop of it. Absolutely moist and cooked perfectly. I was very impressed by how much food was given for the price and atmosphere. Our server Jesus was very informed also. He suggested the butternut squash soup of the day. GREAT IDEA! Will definitely go again.

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4
Indiana
13 reviews
Dined on July 28, 2018
Overall 5food 5service 4ambience 5

When we got off the elevator I felt like we were back in time at an old time restaurant. The hostess was slow to seat us & the waiter took a while to come to our table. After the waiter came, he was very attentive & professional. Suggest getting the garlic cheese bread... it was amazing! Food was good!

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OT
Orlando
1 review
Dined on July 24, 2018
Overall 4food 4service 5ambience 4

Was lovely, more special due to family history there. Service was great, food was good.

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B
Los Angeles
2 reviews
Dined on July 22, 2018
Overall 5food 5service 5ambience 5

We went for Sunday Brunch. The buffet had a lot of choices and the food was delicious. It was not crowded at all at 11 am. We had reservations just in case. The restaurant reminded us of dining in department store restaurants after shopping in days past. The room is gorgeous.

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DF
1 review
Dined on July 21, 2018
Overall 5food 5service 5ambience 5

Dining at the Walnut Room was a delightful experience! We loved the food and the service. The decor is stunning. The prices were excellent! We will be back on our next trip to Chicago.

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JA
1 review
Dined on July 21, 2018
Overall 5food 5service 5ambience 5

Wonderful, fantastic, enjoyable, reasonable, excellent service, great ambience

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LK
1 review
Dined on July 20, 2018
Overall 5food 5service 4ambience 4

The Walnut Room offers a place to make any meal special. The wonderful historic venue is beautifully maintained, the service is great and the food is exceptional. I can't wait to come back during the holiday season.

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KP
Chicago
2 reviews
Dined on July 19, 2018
Overall 5food 5service 5ambience 5

My daughter and I chose to eat at the Walnut Room prior to attending the theater. We had gone before many years ago and had had a wonderful experience. We made the right choice! We were greeted with an enthusiastic “Welcome” and seated near a window with a view of State Street. Our waitress, Genevieve, was a true gem! She was very attentive, and knowledgeable about the menu. We asked for her recommendation and we went with it. Started with a cheese and fruit tray, which was simple, yet tasty and fun to share. I had the Carmelized Alaska Salmon with risotto and my daughter had the Wisconsin Asiago Chicken. Both were very good! We had the Summer Picnic menu dessert of Angel Food cake and sugared berries! Perfect choice! We will be back!

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O
Indiana
3 reviews
Dined on July 18, 2018
Overall 5food 5service 5ambience 5

Great place! Food is terriffic and service is excellent. Historic restaurant in Macy's downtown Chicago.

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SW
Milwaukee
1 review
Dined on July 17, 2018
Overall 4food 4service 4ambience 5

We enjoyed our luncheon at the Walnut Room. Thank you for great food and good service.

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VP
1 review
Dined on July 15, 2018
Overall 5food 5service 5ambience 4

Dined on a Sunday and surprised to have buffet. It was a pleasant surprise.
Beautiful presentation and delicious choices. Service was excellent from the hostess
to our very attentive server.

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JK
Hawaii
1 review
Dined on July 14, 2018
Overall 4food 5service 5ambience 3

Our lunch was very nice. We had heard that the Walnut room was a nice place to see. The lunch area was fine but I thought the rest of the old building was prettier. We sat by a big window and could see the city. Our waiter was very kind and took good care of us. We enjoyed our lunch.

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LS
1 review
Dined on July 14, 2018
Overall 5food 5service 5ambience 5

Enjoyed lunch at the Walnut Room before The Cher Musical at the Oriental Theater. Attentive service and lovely atmosphere. Couldn't resist the delicious Frango Mint cheesecake!

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OT
Chicago
1 review
Dined on July 11, 2018
Overall 4food 4service 3ambience 4

Not enough servers on duty, had to wait 20 minutes to place our order

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ME
1 review
Dined on July 11, 2018
Overall 2food 4service 2ambience 3

What chaos!! Not enough servers to even seat the people with reservations. The waiter was wasy over worked serving us cold coffee, taking only a partial order at our table before moving on and it took forever for one glass of wine to be delivered. Such a disappointment.

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OT
Chicago
1 review
Dined on July 10, 2018
Overall 5food 5service 4ambience 5

Great location, old style ambience and excellent food!

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JG
1 review
Dined on July 7, 2018
Overall 4food 4service 5ambience 3

Service was great. Food was good. We loved it. It was nice to go to a restaurant where we could talk and actually hear each other. The only problem I had was the temperature. It was so cold in there

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OT
Salt Lake City
1 review
Dined on July 7, 2018
Overall 4food 5service 4ambience 4

Food was great!
Large party was there celebrating a birthday with a person playing the bagpipes for way too long. Was hard to have a conversation with them playing and it became annoying.

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OT
Chicago
3 reviews
Dined on July 6, 2018
Overall 5food 5service 5ambience 5

Enjoyed the chicken pot pie. Coffee was full of flavor, a real change from most “American” coffee. Waiter Dontrell was outstanding and attentive. He added to the calm luxurious feeling.

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P
Chicago
2 reviews
Dined on July 6, 2018
Overall 5food 5service 5ambience 5

Restaurant is inside the Macy's downtown Chicago. Did know this restaurant was there, been in this store many times. I would recommend if your shopping State St great place to catch lunch or dinner.

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LC
Chicago
3 reviews
Dined on July 5, 2018
Overall 3food 1service 4ambience 4

Need to do it once, food was at best adequate- but the beauty and atmosphere are part of a Chicago icon.

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