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The Walnut Room - Chicago, Chicago, IL

The Walnut Room - Chicago

4.4
4.4
6114 Reviews
$31 to $50
American
For Large Parties 21 or more, please contact us at www.macyswalnutroom.com

The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street, the Walnut Room was the first restaurant ever opened in a department store. Conveniently located in the heart of the Chicago theater district, the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show.
Enjoy our Famous Mrs. Herring's Chicken Pot Pie and other well known favorites on the menu.





Make a reservation

2 people

7:00 PM


Booked 43 times today
Experiences are available.

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    American, Vegetarian, Wine Bar
  • Hours of operation
    Lunch Daily 11:00 am–3:00 pm Dinner Daily 3:00 pm–7:00 pm
  • Phone number
    (312) 781-3139
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Roberto Gonzalez
  • Catering
    Private Dining and Catering available. Email: walnutroom@macys.com Check out our website: macysrestaurants.com/walnut-room/
  • Private party facilities
    Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.
  • Private party contact
    Gino Tarallo: (312) 781-3139
  • Neighborhood
    Downtown / Loop
  • Cross street
    Randolph
  • Parking details
    Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's Visitor Center on 1st floor. Valet is available on Wabash.
  • Public transit
    CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Additional
    Banquet, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Easter Bunny Brunch Buffet

    Mar 23 - Mar 24, 2024
    Join Us For a Wonderful Easter Bunny Brunch Buffet $34.95 Adults and 24.95 Kids (under 12) Kids under 2 eat for free. We will have Balloon Artists Available. Menu will be on our website shortly : www.macyswalnutroom.com
    Easter Bunny Brunch Buffet Photo
  • Join Us For a Wonderful Easter Bunny Brunch

    Mar 30, 2024 only
    Join Us For a Wonderful Easter Bunny Brunch $34.95 Adults and 24.95 Kids (under 12) Kids under 2 eat for free. We will have Balloon Artists Available. Menu will be on our website shortly : www.macyswalnutroom.com
    Join Us For a Wonderful Easter Bunny Brunch Photo

What 6,114 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.3Service
  • 4.6Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Chicago

    Kid-friendly

6,114 Reviews
  1. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I ordered the glazed salmon and a lemon drop AMAZING this place is definitely a go to spot especially for lunch the waiters are very nice and helpful I will definitely be back and definitely recommend this place for brunch lunch or dinner

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  2. RobertS

    Chicago

    1 review

    4.0

    1 review

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The food was excellent. Hot when it arrived, and very full dishes. My only complaint is the espresso machine was down, but the regular coffee served was very good.

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  3. OpenTable Diner

    Atlanta Metro

    2 reviews

    1.0

    2 reviews

    Dined on February 24, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    We were seated and asked if we wanted water, then a waitress stopped by and suggested we look over the drink menu further. 30 minutes later we were still waiting for our water and the waitress to return to take our order. The poor waitress was overwhelmed and obviously having a bad night. She wandered past with a tray of drinks twice; she couldn’t remember where they went, then ended up spilling one. Since we had a show to get to, we left to find another place to eat.

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  4. AstonishedandAppalled

    Chicago

    4 reviews

    vip
    1.0

    4 reviews

    Dined on February 24, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    We had made a reservation for 4 to celebrate my wife's 62nd birthday before going to a show and it was the most horrific dining experience I could have given her. We were seated promptly and got water quickly, but after that, everything went to $hit. Our 3 initial cocktails arrived after probably a 15-20 minute wait. Our 2 soups came out about 10 minutes after that. Then, absolutely nothing. Server did not stop by to check in, so after waiting another 20 minutes, we had to flag her down, and then she was incredibly rude when we asked where the rest of our food was. Requested our check. Never came. Had to go find another employee after another 15 minutes of waiting to ask if he could help us get a bill with the 5 items we had received. He assured us that she would be right over and take care of things. 10 minutes later, she come by to tell us our food would be right up. What? We had already cancelled the rest of our meals and just wanted to pay so we could leave. She didn't say anything and just walked away. In the meantime, we observed other patrons just get up and walk out. I saw another diner go speak with the manager. When she came back to her table, I asked what she had been told and she said that they had also cancelled their meals and we're just paying for their drinks, but the waitress hadn't come back with her credit card, so the manager was supposed to be looking into that. That's when we decided to just pull together cash to pay since we didn't want to be held hostage, as what was happening with this person. I then tracked down the host who had seated us, handed him the money, explained what it was for, and said we had to leave. He asked if it was the male or female server, I said female, and he said he would get it to her. We then left - over 90 minutes since we had been seated, with no food beyond our soups ever arriving and never saw our server again. Absolutely unbelievable! Atrocious! Unacceptable! Would NOT recommend.

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  5. DG15

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on February 19, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Food was very good but took a long time. It could have been because we ordered two of the signature pot pies, which may take longer. But usually waiters will tell you if you have ordered something that takes longer to cook and they did not.

    Is this helpful?

  6. ClaudiaD

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Overall Excellent. We went for Sunday brunch with a guest from out of town. Food was very good, decent value, lovely service, and I will happily go again.

    Is this helpful?

  7. MynorA

    Chicago

    1 review

    2.0

    1 review

    Dined on February 18, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1
    Food was not was what expected drinks were flat menu for a fast restaurant high class with poor menu

    Is this helpful?

  8. AngeloM

    Detroit

    12 reviews

    vip
    5.0

    12 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful historic space that exudes the finest traditions of days gone by. A must visit when Chicago.

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  9. Kristine

    Chicago

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent waiter. Pot pie delicious. Greens in salad not entirely fresh- a big no-no. Needs to be SUPER FRESH and green- don’t like finding brown or wilty lettuce.

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  10. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great host! He gave a table by the window with an excellent view. Our waiter, Jesus give us an excellent service.

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  11. OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on February 15, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Smelled like fish. Water fountain was off. Staff was fine quite friendly.

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  12. TommieG

    Chicago

    1 review

    5.0

    1 review

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    nice place for date night ,enjoy the evening plus you can shop

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  13. LuckyTraveler

    Chicago

    1 review

    5.0

    1 review

    Dined on February 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful and quiet. Food was wonderful and our server was awesome!!!

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  14. LindaS

    Chicago

    22 reviews

    vip
    5.0

    22 reviews

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The classic Mrs Herring's Pot Pie is only $15 and comes with a side salad. My hubby had the short rib and declared it wonderful. It's our go-to place before going to the opera.

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  15. MarkM

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, good price and service was spot on. Thank you.

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  16. Karenchgony

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on February 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Walnut Room is magical.... It always has been. I took my Mom to the Walnut Room for their Valentine's Day special menu. The special menu was lovely....and the appetizers, entrees, desserts and drinks were so festive and delicious....particularly the halibut with asparagus and risotto....and the brownie and ice cream sundae with strawberry puree. The room is so elegant and the staff so very gracious. Quite simply, an absolute delight.

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  17. FaythK

    Chicago

    19 reviews

    vip
    5.0

    19 reviews

    Dined on February 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It’s a lovely dining room with great service and a nice menu that can suit different dietary needs. There aren’t many restaurants that still have a classic, elegant yet comfortable dining experience.

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  18. TeresaS

    Chicago

    1 review

    5.0

    1 review

    Dined on February 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We always have a great meal when we come here to eat. Service, atmosphere and food are simply perfect. I would highly recommend stopping in. All though you may not need a reservation, just in case, I always make one.

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  19. David

    Chicago

    1 review

    3.0

    1 review

    Dined on February 6, 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 4
    The "Famous" chicken pot pie was horrid. I'm not sure what happened - maybe it was frozen and bad - then reheated. Not sure - but it was really horrible.

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  20. Dennis

    Milwaukee

    5 reviews

    5.0

    5 reviews

    Dined on February 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A visit to State Street would not be complete without lunch at the Walnut Room. Consistent in its delicious offerings and great service.

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  21. OpenTable Diner

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on February 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Sunday lunch was delicious! We tried everything from the burger, skillet and salad… all so wonderful! And yes, we were seated by a beautiful window!

    Is this helpful?

  22. ChicagoSue

    Chicago

    7 reviews

    2.0

    7 reviews

    Dined on February 2, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    Very disappointed that we couldn't order a Fields Special...the whole reason to eat there. The waiter was sympathetic but said that the chef refused. He said that usually, especially during the holidays they have it available but the first available reservation was FEB. I was Hoping for a taste of Fields only to find that MACY'S is determined to ruin what the Walnut Room meant to me and my family. It was also disappointing to see the limited number of tables available for reservations being the reason that we had to wait so long to get a reservation. Macy's is really brutal trying to eliminate all the good elements of the Fields we once knew and loved.

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  23. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on January 31, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great environment and service The entree fish was a little dry and desert was frozen ccheesecak

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  24. JeanB

    Chicago

    1 review

    5.0

    1 review

    Dined on January 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Because we made a reservation we were given a table by the window -- nice touch! Chicken pot pie and walnut salad was excellent!

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  25. SuperRuby

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined on January 30, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    I had turkey club sandwich and fries it's not too bad, that's why I had to take break from cheeseburger. Turkey club sandwich and fries is best. I won't be able come back for while.until November 2024.

    Is this helpful?

  26. MelanieB

    Portland

    1 review

    5.0

    1 review

    Dined on January 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful server named James, the food was delicious, and we were seated with a wonderful view of the city. Made a reservation for 5:30 before our broadway show at 8, and we were served promptly with plenty of time before the show! The meatloaf is to die for and the salmon was mouth watering. Highly recommend!

    Is this helpful?

  27. KeithG

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on January 26, 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 4
    The food was ok, but service was not good! Our appetizer went another table. Wanted to go here for a long time but not sure I’m coming back.

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  28. Skip

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on January 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We took our three of our teenage granddaughters to the Walnut Room. The service was great, and the food was delicious. Our granddaughters and we loved the ambience and the fact that we were eating in one of Chicago's storied restaurants.

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  29. Newfind

    Chicago

    1 review

    5.0

    1 review

    Dined on January 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Oh my, I think our waiters name was Vincent, not sure. He was very nice & gave us suggestions. The food was great! French Onion Soup, Wedge Salad & the Grain Bowl were delicious. The Walnut Room is beautiful. Great time!

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  30. OpenTable Diner

    Indiana

    10 reviews

    5.0

    10 reviews

    Dined on January 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Annette was fantastic… food was great… I didnt realize it was in Macy’s but it was great for a quiet business dinner.

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  31. GregoryR

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on January 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    The location is very nice. The food and drinks are moderately priced, and while not absolutely extraordinary, were all quite tasty, especially the chicken pot pie. The only complaint is that actually getting seated was slow, ~10-15 minutes after the reservation time; table service itself was reasonable.

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  32. KevinO

    Chicago

    8 reviews

    2.0

    8 reviews

    Dined on January 21, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 4
    We have previously been to the Walnut Room with no problems in similar situations. We were again there before a show and somehow our order was lost. Tables next to us were seated after us and left before our food came. We asked our server 3 times about the status of our order and it was promised quickly each time. The manager was kind at the end when the food finally arrived. The food was good, but we only had 10 minutes to eat it. Thankfully we allowed two hours for our meal. If you need to get in and out, let them know up front and do not hesitate to ask for updates.

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  33. Nope

    Chicago

    3 reviews

    2.0

    3 reviews

    Dined on January 21, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4
    Very disappointing experience--would NOT recommend if you have theater tickets unless you allow a good 3 hours ahead of your show. 12:00 brunch reservation SEEMED like adequate time before a 2:00 show across the street at Nederlander Theater. Waited in a line for 30 minutes past our reservation time before being seated. The entire front of the restaurant had open tables, but the hostess would only come up to seat a single party about every 10 minutes. No explanation or apologies. When I mentioned/asked what was going on, the hostess simply replied that it's usually not so busy. We and everyone in front of us had reservations, so it's not like we surprised them. We then waited 30 minutes for our drinks (a soda and a coffee) to arrive to the table. Took almost 50 minutes for our food orders to arrive (which we placed with our drink order). Our orders were: An egg sandwich with tater tots and scrambled eggs with French toast. Nothing fance or impressive--food quality was equivalent to the average local breakfast diner. We speed walked/ran to the theater and barely made it into our seats as the show started What a disappointment.

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  34. JanetF

    Chicago

    1 review

    4.0

    1 review

    Dined on January 21, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    There wasn’t many people there and we waited for our food for over an hour. The waitress was very nice and it wasn’t her fault. I think the kitchen staff forgot about our order. I got a salad with really cold chicken. It wasn’t exactly ideal. For dessert, we got a Frango mint chocolate cheesecake. Absolutely delicious! The room is absolutely beautiful along with the view of State St. from the window.

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  35. OpenTable Diner

    Milwaukee

    2 reviews

    1.0

    2 reviews

    Dined on January 21, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Getting our drinks and food was a very long wait. We would not recommend or return

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  36. JarrettG

    Chicago

    1 review

    1.0

    1 review

    Dined on January 21, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 4
    Our waitress was very nice, but overworked. Food took 1 hour to come out. It was also freezing in the restaurant.

    Is this helpful?

  37. AmyA

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined on January 21, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    For such an iconic restaurant in Chicago, you would think they would have much better service for Sunday brunch. We waited 15 minutes to be seated for a 12pm reservation, our waitress was ok but they were way understaffed and everything took way too long. Our food was obviously sitting waiting to be served for quite a while, my French toast was cold and hard and the Cesar salad was served to us with no dressing on it. We had to be at a show by 2pm and we barely made it because of the terribly slow service. Needless to say we were very disappointed.

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  38. OpenTable Diner

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on January 21, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    We had a great dinner at the bar prior to Hamilton down the street. The place was only a 1/3 full on a Saturday evening but was a pleasant experience. Our food was very good and came out hot. Friendly service

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  39. DavidM

    Chicago

    1 review

    3.0

    1 review

    Dined on January 20, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    The history of the restaurant is what drawer me to visit. That did not disappoint. The quality of food was good, nothing fantastic. The service was lacking, maybe because of the 5:30pm dinner rush. May return in the holiday season to experience that ambiance.

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  40. missy

    Chicago

    5 reviews

    vip
    4.0

    5 reviews

    Dined on January 20, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    The poor waitstaff was so overworked. They were running around doing 2-3 jobs at once. Despite this, they were smiling, friendly and efficient. Management- hire more people!

    1 person found this helpful

FAQs

The Walnut Room - Chicago offers takeout which you can order by calling the restaurant at (312) 781-3139.

The Walnut Room - Chicago is rated 4.4 stars by 6114 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 43 times today
Experiences are available.

Order delivery or takeout

Google Map for The Walnut Room - Chicago

111 North State Street, Chicago, IL 60602

Dining areas

Additional information

  • Cross street
    Randolph
  • Neighborhood
    Downtown / Loop
  • Hours of operation
    Lunch Daily 11:00 am–3:00 pm Dinner Daily 3:00 pm–7:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Vegetarian, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's Visitor Center on 1st floor. Valet is available on Wabash.
  • Public transit
    CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Roberto Gonzalez
  • Additional
    Banquet, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (312) 781-3139
  • Catering
    Private Dining and Catering available. Email: walnutroom@macys.com Check out our website: macysrestaurants.com/walnut-room/
  • Private party facilities
    Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.
  • Private party contact
    Gino Tarallo: (312) 781-3139
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