The Veranda at the Kahala Resort

4.4
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329 Reviews
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$31 to $50
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Afternoon Tea

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Afternoon Tea
The Veranda at The Kahala Hotel & Resort is diligently taking actions to prevent the spread of Coronavirus in our community and is temporarily closing. We look forward to welcoming you back soon to experience our signature Afternoon Tea and alfresco setting with live nightly entertainment. Mahalo.

What 329 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.6
ambience
3.9
value
Noise · Moderate
92% of people would recommend it to a friend
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vipMollyMae
Omaha
30 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

The afternoon tea time was a private and calm way to unwind from the busy day at the beach and swimming with the dolphins. I asked for a great view within my reservation and they seated us at the edge of the veranda, overlooking the dolphins and the pool. The Kahala signature blend was a light and slightly sweet tea with a beautiful pink color.

OT
vipOpenTable Diner
Hawaii
12 reviews
Dined on March 7, 2020
Overall4food3service1ambience4

Beautiful ambiance. Quiet and calm environment. Poor service- We waited a lot time to get someone’s attention and when we finally did they acted as though we were inconveniencing them.
Scones were good, most of the tea sandwiches were good as well- that being said I hated the prosciutto sandwich. My favorite pastry was the lilikoi one- so delicious.

OT
OpenTable Diner
Hawaii
5 reviews
Dined on March 2, 2020
Overall4food4service5ambience5

Great music on Mondays!

OT
OpenTable Diner
Hawaii
5 reviews
Dined on February 24, 2020
Overall4food4service5ambience5

Service and food is great but pricey. Music was awesome! Great to support local musicians.

A
vipAndrea
Orange County
7 reviews
Dined on February 18, 2020
Overall5food5service5ambience5

Great service. The wait staff were lovely and so kind. Leslie was especially great. The food was delish!! So many good options.

RT
RTCharlotte
Charlotte
1 review
Dined on February 14, 2020
Overall4food4service5ambience5

Valentines

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g
vipgtkyl72
Hawaii
89 reviews
Dined on January 31, 2020
Overall4food4service4ambience5

I met an old friend and one of her friends for high tea. The Veranda offers four options for tea ($35, $50, $60 and $80) plus a la carte options. You have your choice in teas...I always opt for the Darjeeling. The sandwiches, petit fours and savory treats are delicious...the scones and clotted cream / preserves weren't as scrumptious as the last time I was there...nothing wrong, just a little on the dry side. We stayed for more than two hours, the service is unobtrusive but attentive... a nice respite in an otherwise crazy week...one needs these quiet getaways every now and then. It is getting somewhat on the pricy side but I will continue to come when it strikes my fancy. Recommended.

SV
ShawnV
Hawaii
2 reviews
Dined on January 25, 2020
Overall5food4service5ambience5

Such a peaceful setting with a terrific view and awesome service!!

OT
OpenTable Diner
Seattle
1 review
Dined on December 23, 2019
Overall5food5service5ambience5

Love the afternoon tea time here. It is just AMAZING. We will come back for sure.

RY
ReneeY
1 review
Dined on December 17, 2019
Overall5food5service5ambience5

The Veranda is an elegant & chic gem at the end of Waikiki. Soft music for dancing. Amazing food.
Must try their signature fried poke musubi, ahi dip and more.
Staff and manager on duty Mr. Barry Chu were warm and welcoming. It felt like home.

OT
OpenTable Diner
1 review
Dined on December 12, 2019
Overall5food5service5ambience5

Afternoon Tea on the balcony, wonderful!!!

OT
vipOpenTable Diner
Hawaii
46 reviews
Dined on November 24, 2019
Overall3food4service2ambience4

I love the Kahala - a classic, beautiful hotel that is not in the frenzy of Waikiki and feels safe! For the location, history, lovely lounge atmosphere and wonderful live music, I would recommend the Veranda. The food is also pretty good. That being said, and it pains me to say this, my lower rating stems from the sub-par service. While the service staff tries to be pleasant, there is just way too many tables than they can accommodate, leaving guests waiting and/or feeling rushed when trying to ask questions or flagging them down. You feel as if you are imposing and, I get it, they are overwhelmed. I think this is not so much of a server issue, as it is a staffing and management issue. I dined here on several days during my stay and each time it was the same. This is an easy fix and so I have faith it will improve.

OT
vipOpenTable Diner
Hawaii
12 reviews
Dined on November 23, 2019
Overall4food4service2ambience5

Beautiful ambiance. Strange service. It was not clear to us where to go to check in. No one greeted us- we stood there for a few minutes before anyone acknowledged us. When we sat down no one explained to us how the tea service worked (how much would be enough for two people, what sort of sandwiches are served). We also noticed and thought it was strange that none of the servers smiled or made us feel welcome. Overall it was a nice experience. Food was good, however, I feel as if there may be better tea options at other locations on the island

OT
vipOpenTable Diner
Hawaii
46 reviews
Dined on November 21, 2019
Overall5food5service3ambience4

Love the variety and quality of small shared plates and cocktail options. Device was a little slower than expected but seemed like only one person was on the floor for eight or so tables. Very lovely piano music and open air lounge seating. Relaxing! I’ll definitely be back to try more.

DP
DeeP
1 review
Dined on November 18, 2019
Overall5food5service5ambience4

Food and service was excellent. Sushi size was large and expensive, but worth the price for the size and the real crab. I was surprised that the manager and staff were not aware of their special discount for celebrating Kahala"s 55 year celebration. If the hotel has a special, everyone should be aware of it and the customer shouldn't have to question about it. Music was great.

TT
TickTock
New York Area
2 reviews
Dined on November 18, 2019
Overall2food2service5ambience3

Went for afternoon tea and wrote in advance that one in the party was vegetarian. The server was incredibly lovely but house policy was that there were no menu substitutions on food, and 3/4 of the sandwiches were meat filled, so the vegetarian could only eat one small sandwich. The teapot was under-filled with tea leaves so the tea was weak (I run my own teahouse so I know what a proper amount is for a pot that size) and the dessert sizes were small even for tea. Worst was that one of the lights shorted in the ceiling during our tea, filling the room with the smell of burnt plastic and causing the lights to go out. We had to report it because the staff didn't notice and then they stood there and looked at it, trying to figure out what to do. No one thought to move the customers or even to apologize. It could have easily been an electrical fire! We decided to leave and went indoors and then had to stand around waiting for our bill and paying in some random chairs while other guests looked at us like we were strange. My guest complained of the smell ruining her tea and making her nauseated. It was supposed to be a relaxing celebration but it was a disaster, and a disaster that cost $90 for two people.

OT
OpenTable Diner
Dallas
3 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

We had an amazing time at the Veranda. The food and drinks were amazing and the service was impeccable. The appetizers and dessert was so good. We heard about Dave Swanson and he was absolutely amazing and we will definitely be back.

OT
OpenTable Diner
Hawaii
1 review
Dined on November 12, 2019
Overall3food5service2ambience5

食事、雰囲気は最高に良かった。スタッフも初めはフレンドリーに対応してくれたが、支払い時に、55周年記念プロモーションを適用できるか確認した後に、態度が変わったことが残念だった。(結果的にプロモーションの適用はできたが、レシートを持ってきた際、笑顔も挨拶もなかった。)

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OT
OpenTable Diner
Palm Springs
1 review
Dined on November 11, 2019
Overall5food5service5ambience5

fantastic entertainment!

G
vipGoliv
Hawaii
16 reviews
Dined on October 30, 2019
Overall4food4service4ambience5

Beautiful setting and delicious food. One of my faves.

N
Nani
Hawaii
2 reviews
Dined on October 19, 2019
Overall4food5service3ambience4

ピンクアフタヌーンティーに友人と行きました。予約時間を前日に電話で変更し、その時間の数分前に行ったのですが、案内のスタッフ(女性)の態度がそっけなく、最初はそこの担当でないのかと思う位。予約してある旨を伝えても、確認することなく席に通されたので、何のために予約をしたのか?と思いました。彼女がきちんと予約を確認しなかったその結果かどうかわかりませんが、後からopen tableからno showではないか?とメールまで来ました。アフタヌーンティーは良かっただけに、彼女の態度が残念でした。

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C
Cookie808
Las Vegas
10 reviews
Dined on October 10, 2019
Overall5food5service5ambience5

Always enjoy the Veranda at the Kahala. Relax atmosphere, good food and entertainment

L
vipLaura
Hawaii
4 reviews
Dined on October 3, 2019
Overall5food5service5ambience5

I went to afternoon tea with my friends for my birthday and everything was wonderful. We had great service and everyone is attentive and so considerate. Our server was patient and accomodated all our requests including taking our photo quite a few times for us. I would recommend going to The Veranda to have a nice relaxing time to catch up with friends or for special occasions. I will come back again for future gatherings with the relaxing and elegant atmosphere.

LR
LeslieR
Las Vegas
4 reviews
Dined on September 29, 2019
Overall5food5service5ambience5

A spontaneous outing for High Tea. A bit pricey but service ambiance etc was outstanding.

LE
LovetoEat
San Francisco
16 reviews
Dined on September 21, 2019
Overall4food3service5ambience5

Lovely setting. Attentive wait staff. The scones were very dry. Sandwiches were good. Pastries were good.

HF
HowardF
1 review
Dined on September 1, 2019
Overall2food4service1ambience5

A follow-up evaluation was sent to the Kahala subsequent to our visit. As was previously mentioned, our 1630 reservation check-in was not properly accounted for by the staff, hence the Open Table "no show" notification. Upon seating, the service was courteous and prompt however, service personnel did not demonstrate a knowledge of the product and simply took the order. With the exception of a water refill near the end of our dining, service was almost non-existent. Items being served and removed were handled with the same level of minimal effort; no attempt was made to ensure a positively memorable dining experience. This was in sharp contrast to previous experiences we've had at the Veranda and was not commensurate with the fine service and attention to detail we've come to appreciate from the Kahala. The food and beverages, on the other hand, were delicious and satisfying; essentially salvaging an otherwise poor overall performance.

s
vipsdlajollatraveler
San Diego
26 reviews
Dined on August 16, 2019
Overall3food3service4ambience5

Afternoon Tea Review -

Selection of 2 teas - which both were very good - finger sandwiches - and small deserts - along with optional champagne.

Compared to upper-end tea services in England (e.g., Chesterfield Mayfair) - this was mediocre but commanded premium pricing. Underwhelming.

GT
GregTessM
Hawaii
6 reviews
Dined on August 10, 2019
Overall5food5service5ambience5

Excellent as always

J
Jenn8
Hawaii
1 review
Dined on August 10, 2019
Overall1food1service1ambience1

Compare to last time I visited, they are going downhill.

AN
ANDREAT
1 review
Dined on August 6, 2019
Overall5food5service5ambience5

well, coming from a local girl stand point, it was my birthday. I asked to sit where I could see the ocean and the piano man. I got exactly that, and without even asking, pillows for my back on the VERY cozy and comfortable sofa that I sat on was brought to me and my guest. Outstanding service. Smiles and kind words with hugs at the end of the night. Simply wonderful service! Mahalo for all the Aloha Spirit !

OT
vipOpenTable Diner
Hawaii
34 reviews
Dined on August 4, 2019
Overall3food4service2ambience5

Very disappointing how the menu changed and way overpriced for what you get!
Guava chiffon cake will only be served a certain time but is on the menu is absurd!
Tacos were very good!
We had to ask for check, we had to ask for hot water and we felt rushed with table clearing!

g
vipgoodtimes
Palm Springs
19 reviews
Dined on August 3, 2019
Overall5food5service5ambience5

Excellent service and food. We were treated so well. We needed to change our table seating and they made it seamless!!

L
Lynel
New York Area
1 review
Dined on July 31, 2019
Overall4food4service3ambience4

Tea service at The Veranda is not cheap, but the tranquil view with quiet ambiance is worth the extra money. The treats and tea are also delicious!

m
maiysua
Hawaii
4 reviews