Nearby points of interest
Nearby points of interest
About The Upstairs Bistro
Special Note: Monday September 18th we will be open from 11-2 pm for lunch and then closed for the remainder of the day for a private event. The rest of the center will operate as normal. Thank you.
Relax, taste & enjoy at the fun, high-energy Upstairs Bistro overlooking Canandaigua Lake. It is the perfect spot to gather with friends in a casual setting with indoor and outdoor lake view seating. Experience the innovative bistro-style menu featuring locally-sourced ingredients and exclusive New York State beer, wine, spirits & specialty drinks.
Canandaigua, NY 14424
Contemporary American, American
Hours of Operation:
Monday - Thursday: 11am - 9pm
Friday - Saturday: 11am - 10pm
Sunday: 11am - 8pm
Saturday & Sunday Brunch: 11am - 4pm
NYS Rte 332 & NYS Rte 5&20
$30 and under
AMEX, Discover, MasterCard, Visa
(585) 394-7070 ext. 111
Live Music on Fridays 6-9pm
Please Call 585-394-7070
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Chef's Table, Corkage Fee, Entertainment, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
Special Events & Promotions:
Please contact our Special Events team at 585-394-7070
The Upstairs Bistro Ratings and Reviews
Went to Upstairs Bistro for Veteran’s Day. I ordered the beef special, which was completely bland all around. I’ve worked in fine dining years ago, and would be embarrassed to see someone furiously shaking salt and pepper on a meal I had prepared. My wife ordered the sweet potato gnocchi, which she could not eat as it was deep fried and way too sweet. Gnocchi should be light and pillowy, but this was like eating sugary deep fried dough balls with syrup. The 5 onion soup was OK, though I wasn’t sure if this was meant to be similar to French onion soup because it looked as though there was a piece of cheese burnt into the croutons on top. I did not ask what this was supposed to be. I was also surprised to see that we did not get any bread, especially for an $80 meal before tip. The price was incredibly high for the quality of the food we got. My wife and I have really wanted to like Upstairs Bistro, but after this and a couple other bad experiences during New Years and Valentine’s Day, we definitely won’t waste anymore nights out here. I am not a picky eater by any means, and have only sent three plates back in my entire life, two being at this restaurant on Valentine’s day for being completely inedible. I don’t usually write reviews, but had to share this last experience.
Absolutely fantastic, we arrived with high expectations and our expectatipns were surpassed......the ambience, food and staff were wonderful....the only down side was the rainy weather which prevented the views of the lakeside but as a plus the rain made the inside feel warm and cozy !!
Do not go to this restaurant. DO NOT GO. We ordered cheese as an appetizer. I never saw such hard cheese. Seriously, you needed a lot of strength and a huge knife to cut it. We complained but it didn't make a difference. We ordered a chicken and pasta main course (to share). It came. Cold. No kidding. So we called over the waiter and he took it back to the kitchen. He returned with it. Cold. Unreal. Also, it was quite spicy and I mentioned to the waiter I did not like spicy food. He never suggested this was spicy. Finally, I asked the waiter to send over the manager and I told her about the hard cheese and the freezing main course. She apologized, of course. When we got the bill we were charged for it all. I was shocked by that! Normally restaurants show how sorry they are by cutting the bill. Not this place. So bad food not well cooked and an apology that really isn't one. What can say? Save your money and go somewhere else.
Wonderful meal! We stayed with wine flights and tasted some excellent New York wines and had an appetizer of local toasted veges local feta and a farro pea salad, then we had the pork chop and the steak, locally sourced meats very well presented and cooked perfectly!
Was hoping that our visit to the NY Culinary and Wine Center would be better that the last...It is such a beautiful spot, but the food and service are fair (at best). It was not busy, and had to ask waiter twice to refill water, please take our order, get the check, reheat soup served cold, etc. My salad was supposed to have seasonal fruits...apples were mushy and lettuce did not seem fresh. The restaurant needs to up it's game...could be a great destination for people in the Finger Lakes, but major improvements are in order.
Took two 90 year old women and a baby to the Upstairs Bistro and couldn't be more delighted with the ambiance, accessibility, friendly service and delicious fresh and local food! We ate outside watching the boats on Canandaigua Lake--beautiful day and no trouble having conversation in the quiet environment. I will return happily with various groups!
We went for an adult Sunday birthday lunch. The waitress was very nice and responsive. The soup was great, the sandwiches were good. They kept the cheesecake we brought refrigerated until we were ready for it. We moved from the outside porch inside as the wind was cold and there was no issue.
Our waiter Sean was terrific as usual. We miss the manager error who has been there for several months as he was very engaging with us and always wanted to assure that we were satisfied. Please bring him back.
Sean is very polite, engaging and right on it for anything that we would like. The best that we have ever had for wait staff. Please let him know how much his terrific service means to our group.
Excellent food and service. Highly recommend. Only downside was we were outside and when the sun went down it was very dark near our table. Other areas seemed to have better lighting though. Don't let that stop you from going. It really is a most wonderful restaurant with amazing fresh ingredients.
Me and my sister chose to have brunch here to enjoy the live music during brunch as listed on web site. Unfortunately when we arrived we were told it was over for the season. Food was overall very good but not perfect. I had the macaroni and cheese with a peppered orrichetti. I didn't see or taste any pepper at all, and that bite would have completed the otherwise delicious dish. No buttermilk dressing was available for the salad. The Riesling dressing was very good however and the salad nice and crisp. I also ordered a specialty drink with blueberry vodka, blueberry, seltzer water and a hint of lavender. I tasted absolutely no lavender, as a matter of fact mostly I just tasted the mixer. My sister ordered the tomatoes Benedict which she said she enjoyed. Overall a good experience but I was hoping for perfect given the fact that the establishment also offers cooking classes. Would go back, the ambience is very nice. Hoping for improvements the next time.
The food and service are outstanding and highly recommended. We sat outside on the terrace with a view of the lake at sundown.
Unfortunately it turned out to be less than satisfactory. There was a function/party downstairs and people came outside to smoke. The smoke carried right up to where we were eating and ruined the meal. We spoke to our server several times and he did the best he could to get the smokers to move, but he was ultimately unsuccessful.
I understand that some people need to smoke, but management needs to find a designated smoking area away from diners.
We were disappointed in our evening. We were seated outdoors and there was loud music below us from a wedding. We like music but not not the standard DJ wedding music that was blasting our way. We should have asked to be re-seated because the music went on the entire time we were dining. My dinner was supposed to be stuffed zucchini and it was another squash (patty pan, I think) and the squash was under cooked. The service was slow, although the waiter was apologetic and very friendly. Given the prices vs the food quality, the ambiance, the food and the service. We won't be back again.
Delightful setting, pleasant room and very personable yet professional service. Only problem was the food. One dish was inedible, one side was inedible and the other main looked unappetizing and was not very well conceived - too many things tossed into what should and could have been a simple, tasty dish. Such a shame as it would be good to support the culinary institute but I think the head chef must have been off that day and the students need a lot more experience!
The staff was very nice and well informed. We sat on the outside patio under string lighting and enjoyed the fresh air. This was our last meal at a conference and we were all on our own to choose where to eat. Several of our group presented in two large reservations and the restaurant handled us well. Would definitely eat there again!
Another great experience at the Upstairs Bistro. Last year we visited in October, and so we expected a similar fall menu this year. Not so! Completely new options with innovative textural and flavor combinations. Creative choices on the cheese board appetizer. A fair bit of redundancy on the wine list and lack of listed vintages makes it difficult to make a well-informed choice using anything but producer name; this could be improved. However, prices and quality are very good on both the wine and food menus. We recommend this restaurant.
Our meals were well prepared and beautifully presented. My crab cake was one of the best I have had. My husband's salmon was moist inside and crisp outside. Service was attentive except at the very end of the meal. Portions were adequate without being overwhelming. Would definitely return and would save room for dessert next time.
I may be in the minority, but I was underwhelmed, overall. The food was good, not great. I'm not looking for truck stop- sized portions, but my meatless dish was pretty small, and no sides were included. It also seemed somewhat pricey for what was actually served. The atmosphere is great, though, very nice view of the lake!
Food was very good, not quite awesome, but solid. Band in the bar was good, very good beer wine and cocktail options. It was an authentic culinary school dining experience. The steak was very well prepared. Crab cakes were just ok (had way better, just sayin...). Desert was kind of disappointing, the Apple cobbler was weak, and the tiny spoonful of ice cream they put on it was laughably inadequate. Creme brulee was excellent. I guess the disappointing Apple dish being the last thing we ate might have tainted it. All in all, very good. I will go back there at some point.
We came for dinner at the Upstairs Bistro and had a perfect table outside overlooking the water. Unfortunately, that's all I can say for our dinner. We showed up 5 min early for our reservation and were promptly seated outside. After 15 min of being ignored by wait staff we had to leave. In that 15 min no one stopped by our table to introduce themselves, offer water or any other beverage or take an order. As we left, we advised a hostess about our dissatisfaction and she just look confused, and didn't even try and fix the situation.
The place was awesome. The menu offered a variety. The service was limiting. We ordered a bottle of wine. It took a long time before it was brought to the table. The waitress took a long time to take our order. Salmon was ordered medium rare and it was not prepared to request.
No one followed up to see how our meal was. Great outdoor seating just terrible service and special requests are not honored.
Sat outside, on the side with lake view, server was great guy, wish I could remember his name! We shared the appetizer special and had main course salads. My date loved hers, as too much to eat. The salmon topper on mine was the best piece of salmon I have had in a very long time. Nothing but a great evening! It was a Thursday night so the place was not as busy as a weekend night.
The food was very good. We ate outside and it was quite pleasant - One person could see the lake, the other had their back to it. Our major complaint was that our meal felt a bit rushed. Not an inexpensive dinner so we were quite surprised when our entrees arrived before we had finished our appetizer. Granted, we had ordered a cheese and charcuterie platter and that takes longer to eat than most appetizers but either the kitchen or the wait staff should know that and plan accordingly. Otherwise a very pleasant experience.
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