Traveled 2 1/2 hours from N.J. on a Friday night in traffic to visit family for weekend in Hershey. Had been to this historic restaurant before. Love the quiet atmosphere and food is delicious. Were seated near fireplace in dining room. Just wonderful We even asked to see the historic Tunnel that runs under the road across the street to building on the other side owner gave us insider look of the underground Space. Very intriguing a lovely evening.
This has been an annual date for my husband and I and a place that had incredible duck, but no more. A change in vendors has brought unremarkable duck which is most disappointing. We may not be back.
Best scallops ever! Extremely attentive server!
We really enjoyed the added adventure of the tour of the historically iconic cellar that houses a tunnel used in the Underground Railroad.
We enjoyed a Friday night dinner at the Union Canal House - just friends getting together for good conversation and great food! I've been there many times over the years, and the main reason continues to be the atmosphere and the food. It's off the main drags of Hershey and Harrisburg, but worth the drive.
We were met by the owner, and the restaurant was not near full - we were given our choice of rooms and tables. Our server was pleasant, and helpful. He handled our drink order, and for an appetizer, we opted for the red pepper soup, which was thick as a pepper puree, blended lightly with tomatoes, and full of pure roast pepper flavor. Superior!
For dinner, we ordered the filet mignon and twin lobster tails. Both were prepared perfectly to our orders and requests. We'll be back again.
Union Canal House never disappoints. Cocktails, apps, and the steaks are the BOMB! If you have time ask Dr. Bill for the tunnel tour, very interesting...
This restaurant is a great place! If you are looking for a quiet cozy place to eat some awsome food this is the place!
The crab cakes were great. The atmosphere was very nice. I definitely will go there again
Very nice restaurant for a special occasion or date night. Food was delish and our server was very attentive.
Went there for Valentine’s Day. We were on time for our reservation, but no host. She shows up minutes later to seat us and then has us wait at empty bar for a few mins. When waitress comes out she tells us our table is ready, but does not tell us which one... other guest helped us. The food was average and not aware of limited menu which was over priced. The wait staff was friendly and they were hustling, but it was obvious that they were not managed or trained well. They were not efficient and we had to ask for drink refills several times.
Worse dining experience in 30 years! Food was cold. Only choice of 2 entrees, poor service.
Soup was luke warm at best- mashed potatoes were dry and barely warm- broccoli was cold- delmonico steak was delicious and cooked perfectly- waiter was very nice but totally overwhelmed - waters- drinks-rolls took a long time to arrive and did not get refilled until we were leaving- all in all for a meal with tip costing $160 it was a huge disappointment
Overall the Valentine’s Day experience was a little lack luster. My wife and I have visited this particular place for this same event several times. Our meals had virtually no seasoning , and the server seemed very flustered moving around the dining room.
We were given the special menu, but people right near us were ordering off the regular menu, which had we known was even an option, we may have selected.
Not a bad night out, but for a “special occasion” night, it was a little disappointing.
Went there for Valentine’s Day. Was unaware there was a set menu. Wasn’t on there website nor was it indicated when they texted and asked me to confirm my reservation. All menu choices were same price but I don’t feel lobster tail and chicken Marsala Gabe the same value. Opted for filet mignon. Asked for it medium. Others in party asked for well. All came rare. All options came with same sides. No options to accommodate food allergies, etc. Underwhelmed for the price.
Cozy authentic building decent atmosphere Vday maybe not good choice to dine menu limited couple items and skimpy portioned salad you could count the few greens on plate , entre's returned poor cook staff as several tables also returned. Ours medium well was burnt crispy edge n red in middle. Hostess seemed inexperienced to greet and seat. Bartender unable to pour wine in a glass used a container n repoured. Unsanitary to say the least Courteous sweet waitress not her fault. Feel like this cozy corner could be improved!
Made reservation received confirmation. Arrived but restaurant was closed.
Great dinner and excellent service! Will return for certain
We saw the web site for Union Canal House on the Web. Looked interesting, some place we'd like to have dinner after a day in Hershey, Pa. Naturally, we looked at the reviews from other diners that ranged from excellent to "never go here." Benefit of the doubt, we chose to give it a try on a Friday evening. So after 10 minutes in line and 20 minutes seated at the table (so now we have 30 minutes invested in this place and still have yet to see a server), the owner called to us from across the room, "Has anyone been there yet?" No, and at that point, we walked out. Seems as though the bad reviews are the correct reviews. We will not be back.
Note to the owners. Beautiful restaurant. Nicely decorated, full of history. We suggest that you:
1. Hire hostesses that escort the diners to their tables while the owner/maitre-d greets your guests and schedules the tables. One person cannot greet people, seat people, prepare the tables, bring water to the diners and take food orders while the phone rings and there is a waiting room full of customers that have reservations.
2. Make sure that when you have customers with reservations, that you have a table reserved for them so there is no problem with seating.
3. Hire additional servers. A room with 8-10 tables needs at least 2 servers and one busboy. You are severely under-staffed. People that dine out expect prompt service and good food at reasonable prices. Restaurants that fail to provide all three will soon be out of business.
We had attended an afternoon performance at the Giant Center and were looking for a nice place to have dinner afterwards. The Canal House is nearby and sounded great, so we booked our reservation. We're glad we did. It's a charming, older place with lots of character. Nice menu with lots of choices, and our food was very good. It was a Friday evening so the place was very busy, but our server was very nice and helpful. The bar choices are good with a nice wine selection, craft beers and an offering of special cocktails. The atmosphere was warm and welcoming and we would go back if we're in the Hershey area again.
Excellent place to go we go to Hershey at Christmas every year and go to this restaurant it has excellent food and service the cocktails are wonderful too. We have been coming her for the past 10 years my son loves this restaurant and in fact sometimes we make the 2 plus hour drive from NYC to come to eat. The steaks are amazing. The service and food are five star better then some restaurants I have eaten at in Manhattan.
It had been a while since my wife and I had dined there and we were not disappointed. The service and food were very good. We both had steaks that were excellent. The only negative, if you can call it that, is that the portion sizes were a little large so we didn't have an appetite for dessert.
It had been a few years since my last time at the Canal House so I was surprised to see that it was much more of a casual dining experience than I remember, which was ok. Food was good and the service was not bad considering we had a fairly new waiter. He was very friendly and accommodating but, after dinner, we were expecting dessert menus but he presented us with our checks. He quickly apologized and took our selections for dessert and coffee, peanut butter pie was very good. It was a cold evening, temps outside in the low 40's, so the room we were in was very cold. We all left our jackets on throughout the entire meal. I don't think they had their heat turned on yet.
We had a great experience at Union Canal House. The food was great. If any downside, it was the noise level. Whew! Maybe it was just this particular evening.
We had dinner there while we were attending the fall Hershey car and swap meet. We had the Delmonico steaks and the Lobster dinner and Blackened Salmon dinner. They were perfect. And also had their Crab soup which was great.
This place changed hands a couple of years ago. Since then it has done nothing but go downhill. I would not recommend it to anyone. The new owner knows nothing about the business.
Beautiful, historical restaurant, but the owners left staff and a fill-in manager in a terrible position. Horribly understaffed. The restaurant was not busy when we arrived at 8:00 pm, yet we waited 10+ minutes for the server to come to our table. Even before greeting us, his first words were "just to let you know, the restaurant will be closed next week, and the owners didn't order inventory, so we're out of a lot of stuff on the menu." He then proceeded to ramble off a list of things they didn't have. Due to the late hour and us being from out of town, we chose to stay and ordered something that WAS still available. When our drinks arrived (server was also the bartender, so he was pulled away many times from our table), we asked for some bread (there were bread plates on the table), he said "oh, we've been out of bread all day." We overheard the guests at the table next to us trying to order, they settled on a steak after ordering several other entrees that were unavailable, only to be told the restaurant is out of mushrooms and the vegetables that come with it. Just a steak on a plate! I ordered vegetable pasta. It was supposed to contain all types of vegetables. It arrived as a blob of under cooked pasta in a lump. The only "vegetable" in it was roasted tomatoes, which were charred black and inedible. I asked for Parmesan cheese, but they were out of that, too. The server seemed to find amusement in that, which caused me to ask to see the manager. The stand-in manager came to our table and was very apologetic. Said she was filling in for her friends who own the restaurant. She did a great job trying to repair the issues and sent us away with a comp dessert, but this is a restaurant that needs a lot help. Disappointing.
Open Table made the reservation and confirmed the date and time. The restaurant was not open. No cars. No lights. Oops!
This is a wonderful place to go! The atmosphere is beautiful and the food is beyond amazing. Owner and staff were very friendly and welcoming !
The food was quite expensive and the quality was comparable to Texas Road house at best. This used to be a high caliber restaurant, but not any longer. The menu is limited and my drink from the bar was awful. I will never return and waste valuable money. I will never recommend this restaurant to anyone. They need to return to their service levels of 2015-2016.
I attend a conference in Hershey every year in August, and I always have dinner here one night!
Once again I was not disappointed!
Just a mile from Hershey Park, but several centuries away in history and ambiance, Deborah and William Albright, along with there son, Chef Alex, provide a fabulous dining experience!!!
Food was excellent, always look out for special items (the summer salad was wonderful) Family friendly, but also great for a date night.
The food was over priced. I got a half a rack of house-smoked ribs. They were not cooked completely. The we're not falling off the bone. They were tough. I told our server. She said that's how they are prepared so that when they are re-heated, they're not over cooked. They certainly were not over cooked. I ate less than one third of the ribs. There was only one choice of vegetable - asparagus and carrots. They were actually pretty good, but not have been my choice if there had been anything else. The baked potato was nearly room temperature. Our meal for two was $75.00. And, I left hungry. I don't intend to go back.
The food was amazing and the Sangria was perfect. The staff was great and we had a great conversation with the owner. Will definitely go back.
We had a wonderful time. The food was great and the summer salad was wonderful. I recommend the restaurant for special occasions as it is on the higher end.
A bit pricey. Disappointed in food. Tour of basement, tunnels and history very interesting.
This was a great find. Food was excellent. If you were thinking of going to The Mill in Hershey or here your decision is simple - Union Canal House. Prices similar, food no comparison.
Have not been back since the flood of 2011 but would go a few times a years when in town in business. Great to say it's still an amazing place to eat !!!
Great food in a historic setting just minutes away from the busy downtown streets. Our server was very attentive. I look forward to returning on our next trip to Hershey.
One of the best places to eat in Hershey. Enough said!
We loved the Union Canal House. The scallops were excellent and we even got a personal tour of the tunnel in the basement. Highly recommended.
Slow service, high priced
We had one $32 steak ordered medium rare served well done. Another $32 fillet ordered medium rare served medium well. All other meals were served with a very small piece of chicken.