The Twisted Olive

4.7
2603 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
AN ITALIAN AMERICAN KITCHEN

The Twisted Olive Italian American Kitchen is a 16,000-square-foot property set on 10 acres of land and encompassed by the the lovely Southgate Park and federally protected land. It will be part of a family-oriented getaway with multiple dining areas, including spaces for events and private dining. A sister property to Gervasi Vineyard.
What 2603 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.8
service
4.6
ambience
4.4
value
Noise · Moderate
97% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
OT
Cleveland
6 reviews
Dined 5 days ago
Overall 2food 2service 4ambience 4

The food was not the greatest. The special was horrible. Do not serve the ribeye ever again. Low quality steak

The Twisted Olive
Responded 4 days ago

Thank you for your feedback. I am sorry you did not like the Ribeye. We use all reviews, positive and negative, as a tool to improve. I will be sure to share your feedback with our Executive Chef and the Culinary Team. I was wondering if you let your server or a manager aware of your dissatisfaction for the dish? And if so, was anything else offered to you? Our goal is to ensure that our guests leave happy and satisfied. I hope that we were able to get you a dish that you cared for.

Report
Helpful
ES
Cleveland
9 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

As always, the Twisted Olive never disappoints. The wait staff are very attentive, the food is on point, and the ambiance is casual elegance. I frequent this restaurant at least once a month.

The Twisted Olive
Responded 2 days ago

Thank you so much for the great review and kind words about the wait staff, food, and ambiance. We appreciate your patronage and look forward to your return visit!

Report
Helpful
JT
Cleveland
3 reviews
Dined 5 days ago
Overall 5food 4service 5ambience 4

Excellent experience as always. Our server was excellent very considerate efficient.

The Twisted Olive
Responded 2 days ago

Thank you John! We appreciate your feedback and look forward to your return visit.

Report
Helpful
D
Cleveland
7 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

The brussel sprouts are a must have!
The portion is more than enough for two people. Hardly room for lunch!

The Twisted Olive
Responded 4 days ago

Thank you Diane for the great review! I must agree with you that the Brussels Sprouts are a must have! Many a Brussels Sprouts haters we have converted. We appreciate your patronage and look forward to serving you again soon! Bill Slosser Operations Manager

Report
Helpful
CN
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 4

Great server and great food. Coming back soon 👍🏻

The Twisted Olive
Responded 4 days ago

Thank you Chris! We look forward to serving you again soon.

Report
Helpful
JR
Cleveland
1 review
Dined on May 14, 2019
Overall 5food 5service 5ambience 5

We've enjoyed dinner at Twisted Olive several times. We love the food and excellent service. We will be back.

The Twisted Olive
Responded 6 days ago

We look forward to your return! Thank you for your continued patronage.

Report
Helpful
J
Cleveland
1 review
Dined on May 14, 2019
Overall 3food 1service 4ambience 5

Food was not good lobster ravioli mushy and scallops gritty and chewy pasta dish was not good. Ambience outstanding love setting and service food needs improvement

Report
Helpful
KT
1 review
Dined on May 13, 2019
Overall 5food 5service 4ambience 5

Our server was exceptional. Very attentive, courteous and friendly. Dinner was delicious.

The Twisted Olive
Responded 6 days ago

Thank you Konnie for the great review! We appreciate your patronage and look forward to your return!

Report
Helpful
C
Cleveland
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

We had a fantastic family dinner. Food and service was phenomenal

The Twisted Olive
Responded 6 days ago

Thank you for the wonderful review! I am happy to read that you had phenomenal food and service. We look forward to your return! Bill Slosser Operations Manager

Report
Helpful
j
Cleveland
6 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

This is the "Go To" place anywhere near the CAK airport area. The whole experience of the place is excellent ... from drinks to food to atmosphere. Make sure you make reservations!

The Twisted Olive
Responded 6 days ago

We appreciate your continued support and look forward to your next visit!

Report
Helpful
OT
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Our family went there for mother's day. The food was good.

Report
Helpful
LZ
Cleveland
1 review
Dined on May 12, 2019
Overall 5food 4service 5ambience 5

Mother’s Day

Report
Helpful
OT
1 review
Dined on May 12, 2019
Overall 4food 4service 4ambience 5

We had a very nice Mother’s Day lunch. Among our orders were the pork chop, filet, penne chicken sausage, folded lasagna and B-A-T pizza. Everyone was pleased with their experience.

The Twisted Olive
Responded 6 days ago

Thank you for celebrating Mother's Day with us! I am happy to read you had such a wonderful visit. Bill Slosser Operations Manager

Report
Helpful
H
Columbus
15 reviews
Dined on May 12, 2019
Overall 5food 4service 5ambience 5

Beautiful grounds and architecture. The food was delicious and the portions were generous. The parmesan chicken was huge. Service by Jackson was excellent, attentive and timely.

The Twisted Olive
Responded 6 days ago

Thank you Homer for the great review! I am happy to read that you had an enjoyable meal and excellent service. I will be sure to share this with Jackson. Please be sure to ask for him the next time you are in. We appreciate your patronage! Bill Slosser Operations Manager

Report
Helpful
SS
1 review
Dined on May 11, 2019
Overall 4food 4service 5ambience 5

we have been there on several occasions and really like it,generally we order sandwiches or something on the lighter side,but for the special occasion we both ordered entrees, they were very good although I was less impressed with the small portion I received of the sea bass dinner, I would have expected a larger portion for the price,or a lower price for the small portion,

Report
Helpful
AR
Cleveland
2 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

We visited The Twisted Olive spontaneously for a pre-Mother's Day afternoon. It was wonderful! Our server, the food, the wine, ambiance was perfect. Great place to take our 4 year old - Kids menu had delicious selections. Definitely going back - and recommending to others!

The Twisted Olive
Responded 6 days ago

Angela, Thank you so much for the wonderful review! Thank you for choosing The Twisted Olive to celebrate you Mother's Day...we are happy you had such a great visit. We look forward to your return! Bill Slosser Operations Manager

Report
Helpful
AB
Cleveland
1 review
Dined on May 10, 2019
Overall 3food 3service 5ambience 3

It was our 11th anniversary and we usually love Twisted Olive. Our reservation was for 5:15pm on a Friday We were seated right away. We were seated at a table next to the stairs, so it was too busy for our taste, We ordered a Coke and glass of red wine. I received a Diet Coke. Yuck! I figured I must look fat so I drank it. The server was very nice and took our orders. We both had the puff pastry meatloaf with mashed potatoes and green beans. It was out to our table within 5 minutes! The meatloaf was disappointing this time as the BBQ glaze was severely vinegar forward. In the past it has been more sweet than acidic. The meatloaf itself was bland and a bit overdone. The potatoes and green beans were perfect however. We opted out of dessert, but our server brought us a very thoughtful dish of vanilla ice cream to share. So in summary the ambiance was loud and crowded, the food was mediocre, but the service was wonderful.

The Twisted Olive
Responded 6 days ago

Amy, Thank you for the feedback from your most recent visit. Happy Anniversary! Thank you for choosing The Twisted Olive to celebrate your special day. I would like to apologize that your food was mediocre. What you described is certainly not our standard and for that I apologize. I will be sure to share this with our Executive Chef and Culinary Team so that we may improve for the future. We appreciate your patronage and look forward to serving you for years to come!

Report
Helpful
s
1 review
Dined on May 9, 2019
Overall 4food 5service 5ambience 4

Great food and service but I didn’t like the small table next to the steps out in the open

The Twisted Olive
Responded on May 12, 2019

Thank you Sharon for the great review and feedback. In the future if you are ever unsatisfied with your table please let either the host, server, or manager know. We will move you to a more desirable location. Thank you for you patronage.

Report
Helpful
JA
1 review
Dined on May 8, 2019
Overall 4food 4service 5ambience 5

Great restaurant in the “Green” section of greater Akron-Canton.
Awesome customer service, location and atmosphere.
Food is very good as is the value.
I’ve been a repeat customer for several years whenever I’m in the area on business.
Highly recommended.

Report
Helpful
L
1 review
Dined on May 8, 2019
Overall 5food 5service 5ambience 5

Danielle was a fantastic server! She was extremely knowledgeable about both the food and bar menu, and gave excellent recommendations. She made our early Mother’s Day dinner fantastic!

The Twisted Olive
Responded on May 10, 2019

We agree, she is great! I will be sure to share this review with her. Next time you are in be sure to ask for her. Thank you for your patronage and we look forward to your return!

Report
Helpful
FF
San Francisco
1 review
Dined on May 8, 2019
Overall 5food 4service 5ambience 5

Nice casual but fun place. Food was wonderful, especially the brussel sprouts and the calamari.

The Twisted Olive
Responded on May 10, 2019

Thank you for taking the time to leave us such wonderful feedback from your visit! We look forward to your return!

Report
Helpful
OT
1 review
Dined on May 7, 2019
Overall 3food 4service 2ambience 4

Lunch is usually a good time experience, service punctual and attentive, food delivery timely. One thing with lunch is we typically don’t have time to “waste”. We need to eat and get back to work. This visit was not typical.
Service was absent and needed to be flagged down to order.
Food took a long time to arrive but it was as usual delicious.
I will return as I like this restaurant a lot.
There are always opportunities to improve and I trust my next experience will be the usual excellent dining I have come to expect.

Report
Helpful
A
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

We live in Florida and our daughter attends Malone University! Any time we are in Canton we always visit Gervasi and Twisted Olive! Amazing food, service and atmosphere! We even have the gervasi wine shipped to our home in Florida. Looking forward to our next trip to Canton. Thank you.

The Twisted Olive
Responded on May 10, 2019

Thank you so much for the great review. We look forward to your next visit, be sure to bring some of that Florida sunshine!

Report
Helpful
BP
Indiana
5 reviews
Dined on May 3, 2019
Overall 3food 4service 4ambience 2

Twisted Olive is a sister company of Gervasi, so our expectations were pretty high. One consistent problem both restaurants face is their awkward seating. If you aren’t stuck in a corner with limited mobility for the waiter to get in and out, you are stuck in between two large groups of people where normal conversation with your date is hindered. On a busy night, the ability to get a different table is difficult, if not existent.

Another issue we had was our inability to purchase an unopen bottle of their Amarone. Our waitress fed us some cock and bull story about the grapes being imported from Italy and some tax issues that prevents the establishment from selling that wine un-open.

The food was delicious. I had the lamb rack and my fiancée had the trout. Unfortunately, the pin bones were left in the trout making it unpleasant to eat. However, I will give the waitress credit to switch out the entree for something else. The mashed potatoes were not completely mashed for my fiancée, where she had huge chunks of potatoes while mine were silky smooth.

Overall, beautiful locations, great food, and friendly service. But be prepared for awkward seating on busy nights and if you love their Amorone as much as we do. You can’t take it home un-opened.

Report
Helpful
CF
Nashville
1 review
Dined on April 30, 2019
Overall 5food 5service 5ambience 5

The server was great. She found out it was my bday and we also were celebrating 2 graduations and she brought ice cream with a candle out for us!! Wonderful evening!

The Twisted Olive
Responded on May 3, 2019

Thank you for celebrating with us! I am happy to read that you had such a wonderful evening. We appreciate your patronage and look forward to serving you for years to come.

Report
Helpful
NM
1 review
Dined on April 30, 2019
Overall 5food 5service 5ambience 5

Food was delicious! The environment was friendly and inviting. Overall it was a very pleasant birthday dinner to celebrate with friends.

The Twisted Olive
Responded on May 5, 2019

So glad to read that you had a pleasant experience! Thank you for choosing The Twisted Olive to celebrate your birthday dinner! We appreciate your patronage.

Report
Helpful
P
Washington DC
70 reviews
Dined on April 29, 2019
Overall 5food 5service 5ambience 5

Interesting venue in an out of the eay location by the Airport. Cheerful, friendly service and excellent food.

The Twisted Olive
Responded on April 30, 2019

Thank you Pete for the great review! We look forward to your next visit!

Report
Helpful
MY
Cleveland
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

It was our friends' first time dining there. Our server was outstanding from drinks to main course. He was very helpful and made great suggestions.

The Twisted Olive
Responded on April 30, 2019

Thank you MichelleY for the rave review! I am happy to read that you had such an outstanding visit. We thank you for your patronage and look forward to your next visit!

Report
Helpful
LS
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

A+++ What a wonderful experience! The place is beautiful! The drinks were perfect! The food from appetizer to main course was out of this world amazing! Our server Nick was superb! Thank you for such a wonderful date night for my husband and I! We will be back!

The Twisted Olive
Responded on April 30, 2019

LauraS, Thank you for the rave review! I am so happy to hear that you had such a wonderful experience. I will be sure to let Nick see your kind words, please be sure to ask for him the next time you are in. We look forward to your next visit!

Report
Helpful
A
San Francisco
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Thank you for helping us create a very special Happy Birthday for our friend. Other than seeing the beautiful views out the window but getting sat in a booth away from it all...😕 we had an amazing evening. I will ask for a better view next time for sure 😊

The Twisted Olive
Responded on April 30, 2019

Thank you for choosing us to celebrate your friends special day! We love to celebrate with our guests. In the future if you are unhappy with your seating location, please let us know and we will move you to a more desirable location. Thank you for your patronage!

Report
Helpful
O
Cleveland
1 review
Dined on April 27, 2019
Overall 4food 3service 5ambience 4

Can get very loud there. Food is good; but my pasta dish was a little bland. Husband said his lasagna was bland also. Next time we go it will be at lunch time. Their prices are much higher on the dinner menu; for the same food. The location and building are very nice. Service was excellent.

The Twisted Olive
Responded on April 30, 2019

I am sorry to read that both you and your husbands dishes were bland. I will share your feedback with our Executive Chef. Our goal is to provide delicious, consistent dishes to all of our guests. I am sorry that we fell short. Our lunch and dinner pricing is the same, with the exception of our pizzas. We do have a fantastic Happy Hour, Monday-Friday from 2pm-6pm. We offer five $5 appetizers, $5 off bottles of wine, $5 well martinis, $2 domestic beers, and $1 off glasses of wine.

Report
Helpful
OT
San Francisco
6 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Chris, our waiter for this visit and the last few visits was exceptional as always.

Food was delicious and good a good value for the cost.

We enjoy Gervasi’s take on fine dining and look forward to our next meal at the Twisted Olive and or Gervasi Vineyard.

The Twisted Olive
Responded on April 30, 2019

Thank you for the great review! I will be sure to show Chris this excellent review about his service. Please be sure to ask for him the next time you are in.

Report
Helpful
MR
Cleveland
6 reviews
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

Excellent food and service, as always, thanks!

The Twisted Olive
Responded on April 30, 2019

Thank you Mark for the great review! We appreciate your patronage!

Report
Helpful
DS
Cleveland
1 review
Dined on April 26, 2019
Overall 2food 4service 4ambience 1

We where very disappointed in our seating location. We made a reservation 1 week ahead and I excepted a much better experience. We ask the manager and wanted to know how to get better seating and we were total it is 1st come 1st serve on table seating. So I don’t understand people who just walk in with no reservations get much better then people who guarantee they will be there, and plan ahead, and to be honest we where there before people who just walk in because our reservation should be looked at as if we are there before them don’t you think? The food is good the service is good, however your reservation should be viewed with more respect. And they should get the better tables, don’t you think?

Regards,
Dan Simmons

The Twisted Olive
Responded on April 30, 2019

I am sorry to read that you were unhappy with the location of your table. Our system, Open Table, reserves specific times rather than specific tables. If you are unhappy with your table we are always more then happy to move you to a more desirable location upon request. We did put a note in your Open Table profile noting that you would not like to be sat in the Twisted Room moving forward. I appreciate your patronage and look forward to your next visit. Bill Slosser Operations Manager

Report
Helpful
BH
1 review
Dined on April 26, 2019
Overall 3food 3service 5ambience 4

We have been here many, many times. The food is inconsistent. It seems if it is a busy time, the food is rushed and not the best. For example, we had the brussel sprout appetizer, which we have had many times. This time they were undercooked. Still able to eat them, but just not the best. My Mediterranean Pizza (another favorite) seemed to have had triple the crushed Red Pepper as usual. We have been there other times when it wasn't so busy, and the food was fantastic!

The Twisted Olive
Responded on April 30, 2019

Thank you BethH for the feedback. I would like to apologize that your meal this past visit wasn't up to your standards (and ours). We strive for consistency with each entree, I am sorry that we fell short on your visit. I was wondering if you had made your server or a manager aware? Our goal is to correct any issue we are aware of in the moment to ensure our guests leave happy. I will be sure to share your comments with our Culinary Team to improve in the future.

Report
Helpful
SH
1 review
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

Even if the food was simply ordinary, the service and the wonderful surroundings would make this one of my favorite spots. Happily, the food is also swoon-worthy and I can't wait to come back!

The Twisted Olive
Responded on April 30, 2019

Without amazing guests like you there would be no us. Thank you for your continued support! We are glad to be one of your favorite spots and look forward to your next visit.

Report
Helpful
MS
1 review
Dined on April 25, 2019
Overall 5food 5service 5ambience 5

Jason was great. Food was awesome.
Only complaint was the bartender had to look up a signature drink in order to make it. It was the nanna drink. Will return for sure.

The Twisted Olive
Responded on April 30, 2019

Thank you MatthewS for the great review! I will be sure to share your comments with Jason, please be sure to ask for him the next time you are in. We did just launch our new cocktail menu this past Monday so the bar team is still learning all of the new cocktails. I can assure you that very soon they will have the recipes memorized!

Report
Helpful
P
Cleveland
11 reviews
Dined on April 25, 2019
Overall 4food 4service 4ambience 4

Great lunch!

The Twisted Olive
Responded on April 30, 2019

Thank you Pearl for the great feedback! We look forward to your next visit.

Report
Helpful
KV
1 review
Dined on April 24, 2019
Overall 5food 5service 5ambience 5

The property is beautiful and there is something for everyone on the menu.

The Twisted Olive
Responded on April 30, 2019

Thank you for the great review! We appreciate you and look forward to your return visit!

Report
Helpful
R
Chicago
7 reviews
Dined on April 22, 2019
Overall 5food 5service 5ambience 4

Great service

Report
Helpful
1
2
3
66

Tweets by The Twisted Olive