The Twisted Olive

4.7
2743 reviews
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$30 and under
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American
AN ITALIAN AMERICAN KITCHEN

The Twisted Olive Italian American Kitchen is a 16,000-square-foot property set on 10 acres of land and encompassed by the the lovely Southgate Park and federally protected land. It will be part of a family-oriented getaway with multiple dining areas, including spaces for events and private dining. A sister property to Gervasi Vineyard.
What 2743 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.7
ambience
4.4
value
Noise · Moderate
98% of people would recommend it to a friend
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OT
1 review
Dined 2 days ago
Overall 5food 3service 5ambience 5

The experience was great, atmosphere was awesome.

OT
Philadelphia
4 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

In town from Philadelphia
Researched on Open Table
Made a reservation ahead of time

AM
Montreal
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Phenomenal food and incredible service! The views are also beautiful. We were very happy to hear that Twisted Olive is very environmentally conscious. After noting the non-plastic straws (which we really liked) our server mentioned that the restaurant is almost plastic-free and have made the effort to remain so. We will definitely be back!

A
Cleveland
3 reviews
Dined 3 days ago
Overall 2food 1service 2ambience 5

The atmosphere of this place is great- very fun but still upscale. We have eaten here before and the food is very inconsistent. This time it was flat out bad. Pizza crust was so hard at the corners you couldn’t eat it. The whole place smelled of spoiled seafood which was from the special of the evening. “Homemade”Chips in the appetizer were so stale the where like chewing leather. We didn’t say anything to our waiter because he was already irritated we sent a drink back. Our previous experience was much better. It will be a while before we go back.

LH
Cleveland
4 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Sat outside, very relaxing! Lovely views and great food, wine, and service!

R
Cleveland
39 reviews
Dined 5 days ago
Overall 5food 4service 4ambience 4

Good food and great Ambience

P
Cleveland
13 reviews
Dined 5 days ago
Overall 4food 5service 3ambience 5

We go to the Twisted Olive 3/4 times a year for special occasions. Fine this time, if you do not mind a slightly snooty server. Enough said.

PB
1 review
Dined 5 days ago
Overall 3food 3service 5ambience 3

They are pretty pricey. It was a little loud inside but if it's not too hot I think sitting outside would be a better option. I think the food was ok but nothing amazing. Service was very good.

VB
1 review
Dined 5 days ago
Overall 2food 2service 3ambience 3

My husband and I visited the Twisted Olive for a nice evening out on the patio. The ambiance was nice, however the Calamari Appetizer was very rubbery. My Salmon portion was very small for the price and my green beans were not cooked enough, that I had to take them home to cook them more.

We like Twisted Olive, however, not our GO TO place for dinner due to the high cost of the meals for what you receive.

BF
Cleveland
1 review
Dined on August 12, 2019
Overall 5food 5service 5ambience 4

The outside patio is a wonderful place to spend a summer day or evening. We have done both. The view is beautiful , the food delicious and the waitstaff attentive and efficient . I highly recommend this place

OT
Cleveland
1 review
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

We always love the food and atmosphere so that is why we go there all the time.

SG
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

The food and wine were phenomenal, as was our server! The brussel sprouts were wonderful, a must try. Beautiful setting.

OT
Cleveland
2 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Great dinner

OT
1 review
Dined on August 9, 2019
Overall 4food 4service 5ambience 5

Our waiter was the best. The Caesar salad had too much dressing and half of the steak strips on top were fatty. The chipotle potato soup was delicious. It was a beautiful day on the deck.

KK
1 review
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

This was not my first time at the restaurant. We had wonderful service, thank you Dustin. The meals were great. A couple more strawberries in the salads would have been great otherwise no complaints about the food.

b
Cleveland
2 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Great food, great service, really cool place. Would have been an absolutely flawless evening if the trees were properly trimmed over the sidewalks in the parking lot. Dodging branches trying to get in the joint.

RM
Columbus
14 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Excellent and surpassed our expectations. Great service and wonderful food. Portions too big! Will return next time in the area.

OT
Cleveland
1 review
Dined on August 8, 2019
Overall 5food 5service 4ambience 5

Entertaining guests

l
Cleveland
4 reviews
Dined on August 8, 2019
Overall 4food 4service 4ambience 4

Food and table service are always consistently good. Front of house less than desirable. Hasn't changed since last visit. No greeting..no thank you ..no door opening...little touches make a difference.

CC
Cleveland
2 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Excellent!!

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HC
Cleveland
8 reviews
Dined on August 7, 2019
Overall 4food 4service 5ambience 4

Had a nice dinner with a friend at the Twisted Olive. I ordered meatballs and an Italian salad. Both were delicious. Our server, Lauren, was friendly and attentive.

OT
Chicago
12 reviews
Dined on August 7, 2019
Overall 2food 5service 1ambience 4

I’m here at least once a month and typically have phenomenal service. Not tonight. Joe was extremely inattentive. Water constantly needed filled and he seemed to disappear never to be found. Food excellent as always. Just poor service. Sad because I had out of town friends in from Alabama and have always ranted and raved about this place.

The Twisted Olive
Responded on August 8, 2019

Thank you for leaving feedback from your most recent visit. I am sorry to read that you feel we drop the ball when it comes to the level of service provided. I was wondering if you had made the manager aware when you were in? We strive to recover in the moment and go to great lengths to correct any errors. I will share this feedback with our team and Joe so that we may improve for the future. I look forward to hearing back from you. Christina Simons Operations Manager

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L
1 review
Dined on August 7, 2019
Overall 5food 5service 5ambience 5

Excellent ambiance, beautiful location, and even tastier food! Our server was not only very kind, she was also very knowledgeable and able to give great recommendations. This is a great place to go to celebrate special events, or even to just get away for a night.

GR
Cleveland
2 reviews
Dined on August 7, 2019
Overall 5food 5service 5ambience 5

We were celebrating our Anniversary and we sat on the patio. It was a beautiful night, the food was delicious and the serve was outstanding

DS
1 review
Dined on August 6, 2019
Overall 5food 4service 5ambience 5

Food was outstanding and service as well. Will recommend to work friends.

I
Vancouver
1 review
Dined on August 5, 2019
Overall 3food 4service 5ambience 4

Reservation mix up spoiled the evening adding unnecessary stress. Get organized with Book Your Table. Terrible communication

AP
1 review
Dined on August 3, 2019
Overall 3food 2service 4ambience 4

Wanted to like this place. Pretty grounds, nice and clean inside. Waitress very nice. Ordered the lobster ravioli with seared sea scallops. Scallops were really fishy and mushy. Gross. Could not eat meal and I am not a picky eater! Appetizer of loaded chips was good, however.

The Twisted Olive
Responded on August 8, 2019

Thank you for leaving feedback from your most recent visit. I am sorry to read that you feel we drop the ball when it comes to meals. I was wondering if you had made your server or the manager aware when you were in that you did not care for your meal?We strive to recover in the moment and go to great lengths to correct any errors. I will share this feedback with our culinary team so that we may improve for the future. I look forward to hearing back from you. Christina Simons Operations Manager

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OT
Cleveland
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Very good food and service. Beautiful restaurant!

The Twisted Olive
Responded on August 8, 2019

Thank you! We look forward to your next visit.

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LH
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

We celebrated my daughters 30th Birthday and had a wonderful time. Our service was great!!

The Twisted Olive
Responded on August 8, 2019

Thank you for choosing to celebrate at The Twisted Olive, we love celebrating with our guests! We appreciate the great review and look forward to your next visit.

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MD
Las Vegas
1 review
Dined on August 1, 2019
Overall 5food 5service 5ambience 5

Amazing experience from the time we walked in the door (the girls at the front entry were so attentive and sweet) to our waiter who was absolutely wonderful! We will definitely be back and refer to our friends! Thank you!

The Twisted Olive
Responded on August 8, 2019

Thank you MelissaD for the great review! We value your patronage and look forward to serving you for years to come.

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OT
1 review
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

I took my boyfriend there for his birthday. I wanted him to feel special and dining at the restaurant definitely helped instill that feeling. Great food, drink and ambiance. We will definitely be going back

The Twisted Olive
Responded on August 8, 2019

Thank you for choosing to celebrate at The Twisted Olive, we love celebrating with our guests! We appreciate the great review and look forward to your next visit.

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RT
Cleveland
2 reviews
Dined on July 30, 2019
Overall 5food 5service 5ambience 5

I’ve been here many times and each time is a wonderful experience. The food is superb and so is the service. This is easily one of the best restaurants around.

The Twisted Olive
Responded on August 8, 2019

Thank you RobbyT for the great review! We value your patronage and look forward to serving you for years to come.

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JM
Cincinnati
20 reviews
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

We enjoyed happy hour at the bar prior to our reservation time. The value for food and drinks during happy hour is outstanding. The size and quality of the meatballs is also amazing for happy hour. The ravioli and salad for our dinner were great, also. Our server, Jackson, was just the right mix of helpful but not pushy. We were visiting from out of town and picked the Twisted Olive from an appealing ad in our hotel. It did not disappoint!

The Twisted Olive
Responded on August 8, 2019

Thank you for such a great review! I am glad to read that you had such an enjoyable meal. I will be sure to share this review with our culinary team as well as Jackson. We appreciate your patronage and look forward to your next visit in!!!

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DL
Naples
2 reviews
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

Sitting on deck was great. Plenty of shade. Good was very good
with unusual choices.

The Twisted Olive
Responded on August 8, 2019

You can't beat that view on the deck! I am glad to see that you enjoyed it as much as we do. We look forward to your next visit!

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OT
1 review
Dined on July 27, 2019
Overall 2food 2service 3ambience 4

Twisted Olive has so much potential with such a nice location and ambiance to work in their favor. They however, drop the ball when it comes to their meals. Portions are ridiculously big. They bring the pizza out of sheet pan and it’s coated in grease and under cooked.

The Twisted Olive
Responded on July 30, 2019

Thank you for leaving feedback from your most recent visit. I am sorry to read that you feel we drop the ball when it comes to meals. I was wondering if you had made your server or the manager aware when you were in that you did not care for your meal? We strive to recover in the moment and go to great lengths to correct any errors. I will share this feedback with our culinary team so that we may improve for the future. I look forward to hearing back from you. Bill Slosser Operations Manager

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MB
1 review
Dined on July 27, 2019
Overall 3food 3service 5ambience 4

Just ok for the price. I would not go back to get sat in the back sunroom again.

The Twisted Olive
Responded on July 30, 2019

Thank you for your review. I wanted to reach out and see if you would share more detail for the reason for the 3 star food rating. We use all feedback, positive and negative, to help us improve. Our goal is to provide world class hospitality to each and every guest and I hope that you will reply so we know what areas we fell short. Thank you! Bill Slosser Operations Manager

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OT
Washington DC
2 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Loved everything about it! Will definitely be back.

OT
1 review
Dined on July 27, 2019
Overall 5food 5service 4ambience 5

It was my boyfriend and I’s anniversary and our waitress made us feel very special on our night. The outside seating was absolutely gorgeous!

The Twisted Olive
Responded on August 8, 2019

Thank you for choosing to celebrate at The Twisted Olive, we love celebrating with our guests! We appreciate the great review and look forward to your next visit.

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OT
Cleveland
95 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

As always, The Twisted Olive is great. The menu is so varied that there's something to appeal to anyone. We had the shrimp appetizer and Brussels sprouts to start and both were delicious. For entrees we had the spicy chicken penne (and it's quite spicy!) and the salmon and enjoyed both. Dessert was their signature cheesecake (truly excellent) and the tiramisu (kind of ho hum compared to the rest of the meal). Our server, Joseph, was extremely attentive and knowledgeable. During our meal, another server dropped a full tray next to our table, and the manager came by quickly to be sure we were ok. The restaurant and grounds are beautiful. My only complaint is that it's almost an hour's drive from home. I wish it were closer!

The Twisted Olive
Responded on July 30, 2019

Thank you for such a great review! I am glad to read that you had such an enjoyable meal. I will be sure to share this review with our culinary team as well as Joe. We appreciate your patronage and look forward to your next visit in!!!

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SO
Tampa
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Service and food was top notch. Had a delicious meal with my wife in a romantic atmosphere.

The Twisted Olive
Responded on July 30, 2019

Thank you Steve! We look forward to your next visit.

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