The Terrace Room
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The food was fine, but not as good as I remembered. The service was below average with the waiter very bristly and barbarically calling us “ms.” incessantly. The ambiance is stunning with everything well-appointed.
Food and service was excellent!! Would recommend for brunch!!
The Open Table app made an error with my reservations. I booked the Terrace Room for 7 people for their Mother's Day brunch at 1015am. But, when we arrived we were told our reservation was not in the Terrance Room it was in the Coffee Shop on the 2nd floor. The Open Table app confirmed the Terrace Room but, our reservation was not there. We had to wait to be accommodated and 1 member of our party had to leave as he had a flight out by 1pm. This was a big disappointment with Open Table.
Mothers Day breakfast and they stick us in a conference room, feed us continental breakfast for hotel guests and charge regular costs. Terrible. So disappointed.
My wife and i had a nice quiet relaxing dinner. Food was fantastic and service was great!
The Terrace Room was a nice spot for our post graduation celebration. Wonderful food and attentive wait staff .
The food was absolutely delicious! Because it’s in the hotel, many diners were in more casual dress that I expected for a “smart casual” place. Waiter was attentive, and we both enjoyed our meals and the roasted Brussels sprouts appetizer.
Great meal! Nice place for a business lunch. Good food and good service.
Was there for breakfast. Ordered egg benedicts. Super overcooked eggs like hard boiled. Server offered to remake it but I was short on time. They gave me a 20 percent discount instead. Good ambiance and service.
The food, the service, and the atmosphere are all excellent. Have a wonderful Easter meal and experience.
April 21 Easter. I love going to the Terrace Room for dinner. The food is always amazing and high quality. The service is great and we loved our waiter. We had him once before at Easter two years ago. He was so friendly and joyful! Overall great experience!
The food was very well prepared and the setting is lovely. But the service is what makes this restaurant exceptional. Couldn't have asked for more attentive and professional service from all staff.
Incredible potential but very unimaginative menu, too expensive given the standard menu, and so empty and a bit sad.
i asked for a table where we would have privacy to talk and my request was accommodated. The food and service was excellent and I will go there again and recommend it to friends.
Fantastic food for reasonable price. Would love to EST there again when I'm back in town!
Service and food were spectacular! 2 of us got the lunch specials and I had the Salmon BLT....soooo good!
I never received my points for the reservation which accounts for the low score of the restaurant
Ambience was lovely and service was outstanding. My steak was $45.00 for a beautifully prepared 16 ounce strip. It was delicious, my daughter’s kid’s meal was only $7.00 and the burger was huge. My husband didn’t like his crab cakes, but he loved the chop salad. We all loved the lava cake. Again, service and ambiance were great.
They took an 11:30am reservation for brunch then gave last call for the buffet at 11:50am. Buffet offering was skimpy for $$$.
Incredible service, valet parking, beautiful view of the river, inside the Renaissance hotel.
We were staying at The Omni William Penn for NCAA Wrestling Tournament and made reservations for Friday evening, went back Saturday for lunch and breakfast Sunday morning.
Everything was great for every meal!
Quick and very friendly service, meals were well prepared and tasty.
Food and service were excellent as usual - and they are always willing to accommodate special requests!
We were seated and brought drinks (one round for 5 of us) and one appetizer. 40 minutes later, our server said our dinner would be late. We had to be at an event within the hour so asked if they could expedite our order in any way. 30 minutes later, our order was still third in line. The dining room had some tables, but apparently the delay was caused by room service. I'm not sure why we weren't informed as soon as we arrived that the kitchen was experiencing such extensive delays. We were made to pay the drinks we ordered and comped the appetizer, but it seemed too little a gesture for our not being able to have dinner that evening. The restaurant should take steps to ensure better customer service going forward and communicate delays to customers much sooner.
We went for the brunch buffet. The hot table--eggs, meats, etc. was above average. The omelet station was very good, too. The cold table looked like it had been decimated. They couldn't or didn't replenish most of the offerings. They'd bring out 5 little pieces of smoked salmon, enough for two people. So most people got none. BTW, everyone unrolled the salmon from around the soft cheese so they could put it on a bagel; Note to Terrace Room. I never got to taste the avocado toast. The charcuterie was lacking; basically just Genoa salami and, I think, chunks of Monterey jack. Service was good and the price--$23--was ok because it included unlimited coffee, juices and soft drinks. But it felt as if they were being chinzy, doling out little bits of food every now and then.
We enjoyed a lovely brunch. The Terrace Room was elegant and made us feel special. What a beautiful place! We will come back again the next time we are in Pittsburgh. Next time for dinner maybe. Definitely will be recommending to our friends and family.
Wasn’t under the impression when I booked that the restaurant was located in the Omni William Penn Hotel. Went there during a St. Patrick’s Day crawl and felt very underdressed and uncomfortable. But the food was delicious, the wait staff was extremely pleasant and the meal was fairly priced.
Not the worst place ever. Ordered the prime rib...i have old shoes that are more tender. I would expect a higher grade of meat to be used at a nicer place like that. I would guarantee it's USDA Select beef being used. I would gladly pay more for a higher quality piece of beef.
As usual, the food and service were excellent! I also really appreciate that this restaurant accommodates special requests without any issue.
My grandffather used to stay at the William Penn on business back in the 40’s, 50’s, 60’s, and 70’s. He always talked about how great the hotel was.
I brought My wife and children to Pittsburgh from our hometown of Akron, Ohio this past weekend. We stayed at the Doubletree because they have a pool and my kids love to swim.
At the top of my list of things to do in Pittsburgh was: brunch at the Terrace Room.
We loved it! Great atmosphere, great food, and great service!!!!
Best of all was our server: Haris! He took such great care of us! Thank you, Haris! We look forward to seeing you again when we come back this summer!
I never heard of this restaurant and I just stumbled upon it in my research. It is such a find, I highly recommend this place. I will definitely go back.
Excellent food and service.
The Terrace Room is beautiful and I wish I could give it a better review. Based on this experience I have to give my food 2 stars. I had the Autumn salad for lunch. It was too over dressed, and the butternut squash pieces were so small, way too small and not quite tender enough. The description said gruyere, but the cheese shards were so tiny it was indetectablle what kind of cheese it was. I was expecting bigger ribbons of cheese in this salad. I added shrimp to my salad. They were very nice size shrimp but nothing special. For $18 this salad was completely underwhelming.
The food and wine were delicious. The service was excellent as usual. We have had the same waiter every time we have eaten at the Terrace Room and he always does a great job! They also have people constantly filling the water glasses and bringing out the bread. We look forward to returning for another exceptional meal!
Went for an early dinner after Phantom of the Opera matinee Food was good, although not a very big menu of available choices. Flourless chocolate cake was hot and amazing!! I had salmon salad and he had burger on brioche bun which he enjoyed. Also had sautéed Brussels sprouts that were good. Overall good experience here!
Kind of old world charm. Service staff played their part though some of the customers did not heed the casual elegance dictum
Daddy daughter date night!! Had a magnificent evening at dinner followed by Michael Buble at PNC!!
The Terrace room is a classic gem people may forget about as we have added so many great new spots in downtown Pittsburgh. Located in the grand Lobby of the William Penn Hotel the dinning room is large comfortable, bustling but not loud. Wonderful views of Mellon Square and Sixth from the 10 foot windows. The Bar is outstanding with generous well crafted cocktails. The menu is classic and food and service were superb. Don't miss the Terrace room !
I use this restaurant for business lunches. The ambiance is perfect for such, and is complimented with great food and appropriately attentive service.