The Terrace Room

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1. K

   Kate

   New York Area

   87 reviews

   vip
   5.0

   87 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   I missed the Terrace room so much since i have not been working downtown. The food was absolutely terrific and server was great!!

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2. OT

   OpenTable Diner

   Pittsburgh

   3 reviews

   1.0

   3 reviews

   Dined on August 4, 2022

   overall1food1service1ambience1

   When we arrived the restaurant was closed for renovations. No one told us and they are still accepting reservations. Very disappointing

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3. OT

   OpenTable Diner

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined on July 21, 2022

   overall5food5service5ambience5

   Exactly Right

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4. MB

   MaureenB

   1 review

   5.0

   1 review

   Dined on July 13, 2022

   overall5food5service5ambience5

   Simple lunch menu, but tasty. Quiet atmosphere in a beautiful hotel. Thanks for being open for lunch - one of few!

   Report
5. AA

   AliA

   1 review

   4.0

   1 review

   Dined on June 19, 2022

   overall4food3service5ambience5

   Overall, we were pleased with our experience, especially the service at the Terrace Room. We were disappointed that the buffet provided on Father’s Day was not as extensive as the buffet that is served there on Mother’s Day.

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6. MS

   MelissaS

   Pittsburgh

   1 review

   2.0

   1 review

   Dined on June 19, 2022

   overall2food2service2ambience5

   Service was very slow in spite of it being a brunch buffet. It took a long time to get a coke and we had to ask several times for ketchup. Our waiter told us if we wanted custom omelets or eggs cooked to order (included with the buffet) to let him know and he would put in an order. My husband and father were able to order omelets but then our waiter was off to the races before even looking my way to place an order. The buffet itself was standard breakfast fair, scrambled eggs, potatoes, Belgian sugar waffles (the true star of the experience!), bacon (also really good for buffet bacon), sausage, oatmeal, fruit, yogurt, and bread items with a regular kitchen toaster. The pastries were a joke, there was one small tray, I’ve had better pastries at the Hampton Inn. If you are a guest in the hotel and the buffet is part of your room rate, then it’s perfectly serviceable. If you’re coming in off the street, it’s definitely not worth the price at $27/person. The hotel lobby and terrace room are beautiful, but the buffet didn’t compare.

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7. TJ

   TravelerJ

   1 review

   3.0

   1 review

   Dined on June 19, 2022

   overall3food3service3ambience5

   The Terrace Room has a stunning atmosphere. But the food and service do not quite match it - not yet. The best hotel breakfast in Pennsylvania is the Hotel Hershey's Circular. I would challenge the Omni William Penn management to eat there, then improve accordingly. They have the right space with the Terrace Room. The food and service just need to level up.

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8. PB

   PattyB

   1 review

   3.0

   1 review

   Dined on June 11, 2022

   overall3food3service1ambience3

   Extremely long wait for food!!! Our waitress was nice but forgetful. I asked for my salad dressing on the side, salad arrived with dressing dumped on it😞 we waited so long for our lunch I didn’t have time to send it back to be remade. Overall not the best experience 😞

   Report
9. BW

   BillyW

   Pittsburgh

   1 review

   vip
   5.0

   1 review

   Dined on May 18, 2022

   overall5food5service5ambience5

   Beautiful setting in a hotel that takes you back in time in a good way. Service and meals were top notch. My go to place for lunch with customers in Pittsburgh.

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10. S

    Sunny

    Pittsburgh

    29 reviews

    5.0

    29 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    We had a lovely Mother's Day brunch. The room is very beautiful and elegant. The service is wonderful. They definitely make you feel like a valued guest. The food was very good and varied (it was a buffet). There was definitely something for everyone. That said, it was a bit pricey.

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11. k

    kaline6

    Washington DC

    74 reviews

    4.0

    74 reviews

    Dined on May 8, 2022

    overall4food5service5ambience4

    Wonderful Mother’s Day brunch

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12. BT

    BillT

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    The Terrace Room was the right choice. The food , service, atmosphere were excellent. We will definitely go back.

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13. DK

    DeniseK

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    This was our first visit to the Terrace Room. Beautiful, delicious food and wonderful staff. I was particularly impressed with the friendliness and attentiveness of the staff.

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14. OT

    OpenTable Diner

    Pittsburgh

    1 review

    vip
    3.0

    1 review

    Dined on April 17, 2022

    overall3food2service4ambience1

    Compared to past years, very disappointing. It used to be unique farm to table items. Local cheeses , unique jams-nothing this year. The desert selection was good. The quality was as expected at a hotel restaurant. Just not worth the trip if you are not staying over night

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15. AL

    AL13

    1 review

    2.0

    1 review

    Dined on April 16, 2022

    overall2food3service2ambience4

    We went for brunch at 1130 when Breakfast/brunch supposedly offered until noon. Instead we were only lunch which consisted of about 3 sandwiches and that was about it. Waiter seemed off and acted put upon to do the bare minimum of his job, as if we just showed up to his living room in the middle of the night demanding service. Lastly, I get that it's breakfast (or should I say lunch, apparently) but it is a bummer to see such a beautiful stately setting filled with people in pajamas, hats, and tee shirts. Sad to see overall.

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16. HD

    HappyDiner

    Pittsburgh

    106 reviews

    5.0

    106 reviews

    Dined on March 6, 2020

    overall5food5service5ambience5

    As always, food and service were outstanding - and the perfect place for a business lunch!

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17. MP

    MarkyP

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on March 5, 2020

    overall5food5service5ambience5

    Great food and atmosphere to talk to a coworker. Total enjoyment.

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18. TB

    TeresaB

    1 review

    5.0

    1 review

    Dined on February 21, 2020

    overall5food5service5ambience5

    The William Penn is a great tradition in every way, my lunch was delicious, service was terrific! It was so nice to reconnect with Albert after many years!

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19. HD

    HappyDiner

    Pittsburgh

    106 reviews

    5.0

    106 reviews

    Dined on February 19, 2020

    overall5food5service5ambience5

    As usual, the service, food and ambiance were excellent - perfect place for a business lunch!

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20. MD

    MarkD

    1 review

    4.0

    1 review

    Dined on February 16, 2020

    overall4food4service4ambience4

    Food and service was very good Only problem it was valentines day. Was unable to order off menu. Had 4 or 5 dinner choices. Good ,but not worth 69.00 each. Wine choices were priced too high..

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21. OT

    OpenTable Diner

    Pittsburgh

    2 reviews

    3.0

    2 reviews

    Dined on February 15, 2020

    overall3food2service2ambience3

    Overall it was an ok dinner for our Valentine's Day celebration. This was mainly due to the ambience. Overall service was average, food was descent but definitely NOT worth the price tag of $69 per person and dessert was absolutely terrible. Bringing a single wilted rose at the end of dinner was pretty dismal too. Next time we'll just go back to Monterey Bay or the Lamont and get phenomenally better food for even a little less.

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22. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 15, 2020

    overall4food4service5ambience5

    We went to the Terrace Room for Valentine’s Day dinner. We booked at the last minute through open table, and there were very few places left that had the time slot that we preferred to go. We’ve been to the Terrace Room before and enjoyed our experience. To start things off we did not know it was a preset menu which consisted of a three-course meal with a starting palate cleanser, and slightly overpriced. At first we were disappointed but decided that the items on the menu would be acceptable noting that we had had two of the items on the menu before. On this particular Occasion, we were both pleased and disappointed. As far as being pleased we were happy with our service our table the palate cleanser, and our first two courses. Our first course after the palate cleanser was lobster bisque which was executed properly, The consistency was perfect and it was silky smooth, Although it was a little on the salty side it was still a very good dish. For the next course I had the filet mignon and my wife had the Seabass. Both meals were fantastic we couldn’t of been happier with how they turned out both the Seabass and the fillet we’re like butter they melted in your mouth and the flavor was on point. The disappointment came with the desert. Now I understand that not every restaurant has great desserts and not every resteraunt is a pastry shop. But if you’re going to serve a dessert it should at least reflect the dinner that you serve. I got the Panna Cotta and my wife got the Pomegranate tart. My wife enjoyed her pomegranate tart, although it was just average. I on the other hand did not like the Panna Cotta at all it was not prepared properly and did not have good flavor, as a matter fact it soured my stomach and pretty much ruined my meal. Aside from the desert we had an enjoyable evening and an enjoyable meal. Not every meal coming out of the kitchen can be perfect every time! We still recommend that you try out the Terrace room for a classic upscale meal.

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23. OT

    OpenTable Diner

    Las Vegas

    4 reviews

    3.0

    4 reviews

    Dined on February 15, 2020

    overall3food2service3ambience3

    It wasn't terrible... But it wasn't worth it... If I spend $200 on dinner for two people and there is a only one drink on the tab, and we didn't have appetizer, the food should be amazing.... Seemed cookie cutter and was just ok... Prob won't go back...

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24. JY

    JohnY99

    Seattle

    4 reviews

    5.0

    4 reviews

    Dined on February 15, 2020

    overall5food4service5ambience5

    A great Valentines dinner. Beautiful classic hotel. Service was top notch. Food great particularly considering that the house was full for a holiday.

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25. OT

    OpenTable Diner

    Pittsburgh

    2 reviews

    3.0

    2 reviews

    Dined on February 14, 2020

    overall3food3service4ambience3

    It's not bad, but it does not live up to fine dining. Pittsburgh has many great restaurants. The Terrace Room is tired, the food is modest and the service is overly home town.

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26. OT

    OpenTable Diner

    Columbus

    10 reviews

    vip
    5.0

    10 reviews

    Dined on February 12, 2020

    overall5food5service5ambience5

    The eggs Benedict is to die for. Thanks, Ernesto!

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27. DM

    DebbieMack

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on January 30, 2020

    overall5food5service5ambience5

    Great place for a business lunch. Can hear people talking around you but not what they are saying. So, they can't hear you. Food and service is superb.

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28. HD

    HappyDiner

    Pittsburgh

    106 reviews

    5.0

    106 reviews

    Dined on January 21, 2020

    overall5food5service5ambience5

    Food and service were EXCELLENT as usual. Great place to have a business lunch meeting.

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29. PK

    PeterK

    Pittsburgh

    15 reviews

    vip
    5.0

    15 reviews

    Dined on January 12, 2020

    overall5food5service5ambience5

    The Terrace Room at the William Penn Hotel is elegant. Whether it is Sunday brunch, weekday lunch or dinner, it is the perfect place. The quality of the food and excellent service are in sync with the ambiance of the Room. Ask for a table serviced by Harry or Marty.

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30. OT

    OpenTable Diner

    Columbus

    25 reviews

    vip
    1.0

    25 reviews

    Dined on January 1, 2020

    overall1food3service1ambience4

    My family of 5 attended the New Years Eve Gala at this beautiful, historical hotel which was to include a meal and music/dancing. We arrived at the 9:30 pm seating time and were turned away twice as the tables were still occupied by the diners from the earlier seating. At 10 pm we sat ourselves at a cleared table and waited another 10 minutes for a server to bring us a table setting. We were to be served an selection of 5 appetizers from “roaming” servers; we received one tiny beef and one small fried cheese appetizer. Our waiter told us we would need to go to the open bar to retrieve any alcohol; wine had been pre-poured and set up in rows as though we were attending an office holiday party. After ordering 3 courses from the menu, we received the salad course around 10:30 and the main course at 10:45. My daughter had ordered stuffed lobster which was both over-cooked and cold and had to be returned. By this time, we were anxious to leave and headed to our hotel before midnight. This was a VERY expensive evening, a pre-set ticket price for an extraordinarily poor service and dining experience.

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31. p

    pops

    Pittsburgh

    67 reviews

    vip
    1.0

    67 reviews

    Dined on January 1, 2020

    overall1food2service1ambience1

    Very disappointing New Year's Eve dinner experience. Service was very slow and spotty. Food was not well prepared and was very overpriced - $37 for a 9 oz glass of chardonnay. Room was too brightly lit and no table clothes. Despite limited menu and no table linens, service was slow - waited 20-minutes before getting drink order. Had to go to bar and get second round because server was nowhere to be found.

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32. R

    Robb

    Pittsburgh

    6 reviews

    vip
    5.0

    6 reviews

    Dined on January 1, 2020

    overall5food5service5ambience5

    New Years Eve at The Terrace Room was fantastic!

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33. MS

    MicheleS

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2019

    overall5food4service5ambience4

    Celebrating a promotion

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34. OT

    OpenTable Diner

    Pittsburgh

    10 reviews

    vip
    3.0

    10 reviews

    Dined on December 31, 2019

    overall3food3service3ambience4

    New Years Eve. Dinner 6pm. Nice and festive atmosphere, live music playing in the hall of the Omni Hotel, decorations and all up to the expectations and worthy of the night. That is the reason why my wife and I decided to go there. Food, well as expected for the fixed menu 89$ per person, happy to see no buffet as read in some previous reviews for Christmas Day brunch and dinner. Nice touch of starting us with a glass of Champagne(sparkling wine) not bad. I didn’t like the lack of table cloth for such a place and event. Bread served along with butter was obviously frozen, quite ok when still warm but then showed it’s true colors (stale and lacking taste), I’m from Italy and must say bread is very very important to me. The choice of courses was ok, not outstanding but all right. Shrimp cocktail not well presented/plated, French onion soup was nice. Main courses were ok too.The sommelier made a good impression, had nice presence and seemed to know his stuff, can’t say the same for our waiter unfortunately who seemed nice, but unprepared and frazzled. When on the very beginning of the dinner we asked for sparkling water, the waiter removed the just poured still water glasses and brought over San Pellegrino bottle with two wet glasses that he proceeded to “shake dry” in front of us before pouring the sparkling water into them. Being here unfortunately I must say I have to get used to the underwhelming feeling of seeing people underdressed in such setting, perhaps a dress code to be imposed especially for special occasions. Overall nice experience good start to what has been luckily a great night.

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35. M

    Merbs

    San Francisco

    1 review

    2.0

    1 review

    Dined on December 29, 2019

    overall2food2service2ambience4

    Hostess wanted to seat 4 people at a huge table for 8. Buffet was not replenished leaving completely empty serving platters. Had to ask for utensils that were missing. Service was below average esp for the high cost. I have no issue paying for a high end hotel buffet, but this was substandard at best. The William Penn Hotel is fabulous, their touted Sunday brunch is not

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36. KD

    KristineD

    Pittsburgh

    6 reviews

    2.0

    6 reviews

    Dined on December 29, 2019

    overall2food2service3ambience2

    Our table was not ready when we arrived with a reservation. However, the wait was very brief. Selection of food was just average, nothing interesting or special. No made to order omelets were available due to a burner issue. I would not go out of my way to have brunch at this location again.

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37. LB

    LouisB

    1 review

    2.0

    1 review

    Dined on December 28, 2019

    overall2food1service3ambience4

    Would be only one star, but service was fine and nice setting. Filet was cooked wrong and prime rib was dry and tough.

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38. TL

    TLou

    Washington DC

    10 reviews

    3.0

    10 reviews

    Dined on December 25, 2019

    overall3food3service3ambience3

    I was very frustrated. We are looking for Christmas dinner. Their website said brunch until 5 PM they had a reservation after five which let us to believe it was a menu service. The couple next-door is thought the same thing. It was too much money for the food. And we were near the end so the quality was not good

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39. GR

    GaryR

    1 review

    1.0

    1 review

    Dined on December 25, 2019

    overall1food1service1ambience5

    Very disappointing. Food was left out too long, was cold and dried out. Salmon was very fishy. Even though we had late reservations (4:30), food should have been above above average for the price of the meals.

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40. PK

    PamelaK

    1 review

    3.0

    1 review

    Dined on December 25, 2019

    overall3food3service4ambience4

    We went to the Terrace Room at 4:00 pm on Christmas Day. The food bars were not well cared for; the charcuterie table a bit messy, with sticky knives and leftover plates still amongst the food, but the cheeses and meats were tasty. The entree and sides selection was not ample, though most of the offerings were tasty. The sushi was very dry, but the shrimp were good. The turkey was very tender, but the salmon strudel was bland. The desserts were a little dry, though one was delicious: a thin pudding-type with raspberries. The hostesses and servers were very hospitable. Overall, the value was not exceptional.

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