The Terrace at The Langham, Pasadena
Beautiful hotel' excellent service and delicious food made our Valentine's super special 💘
We had the most gorgeous, romantic meal. Great wine pairing as well!
The service and the food was superb. A totally wonderful dining experience especially being a birthday celebration.
THE WAITERS SHOULD REALIZE WHAT THE MEANING OF " TAKE THE SAUCE OFF OF THE CHICKEN.
IS" I SUFFERED ALL NIGHT DUE TO THEM LEAVING THE SAUCE ON MY CHICKEN!!
Met with 2 friends!
Table setting was lovely as always then experience went down hill. I ordered lox’s and bagels, bagels we dry and flavorless. Minimal serving of cream cheese. Waiter did not offer choices of bagels until I complained then I was offered 3 different flavors. We expressed that we were cold, the first time nothing was done the second time the hostess said she would turn heater on. Do it know if heater was turn but the doors were wide open and the day was chilly.
One friend ordered kale salad and said it was very good. The other ordered eggs Benedict and thought they were tasteless. I will try again because I’ve eaten here several times and normally love the experience.
Poor service. We finished salad and while waiting for our main course, a server brought us salad again n we told her that we already had it. We were patient to wait for our main course until we saw other customers arrived later than us were served n close to finish . Waiter never came around until we asked. Then main course finally came later . Food edible but one would expect much better from a prestigious hotel even for the cafe. Chicken breast was dried and chewy. It appears something went wrong with our order in the kitchen. While we were seated all this time , waiter never came to check on our table if everything is ok . When we were done with main course n waited , again we had to ask for dessert menu . It was not a busy day, the restaurant was only 50 % or less filled , so no excuse for delayed service , other than staff shortage or other reasons. The hotel ambience is nice , but quite disappointed with such poor service. We didn’t complain , what is the point to spoil the mood . If it is incidental , we just luck out then .
There were two birthday girls in our party and the chef delightfully surprised us with a delicious dessert complete with candle. Gratis! It was lovely to look at and very tasty. Especially appreciated since the day before at another birthday at Houston’s ,when I asked if they did anything special for birthdays, the waiter told me , "yes, if you order a dessert, we will stick a candle in it"! Thanks a lot! Keep your candle!
Not upto expectations. The NY Eve wine pairing menu was billed as something special.
The best part was that the wine pours were generous.
But the food was mediocre at best. The wines were so so, and many courses had the same wines as previous courses.
At $150 it was well below expectations.
Even though we had 8:30 pm seating, we were initially offered outdoor seating. When we refused, we were reluctantly offered indoor seating, though there was plenty of 2-tops available.
Our wait person took a very long time to come to get us setup.
There was NO bread service at our table - a later party of 4 got multiple rounds of bread service.
The amuse bouches were not very elegantly presented, and while the oyster was OK, the other one (don't remember) was just so so.
The first course was again a unimpressive delicata squash and an equally unimpressive al pastor cauliflower taco!
The second course was a disaster for me - the soup had some smallest sized shrimp, and potatoes and some squash in a briny broth. With the Sauvignon Blanc it tasted foul!
The main course was better - but from a well known chef, it was expected that the main proteins would get decent treatment. The fish was well cooked and firm, but the underlying brown rice was flavorless.
The steak was unfortunately not medium as requested, but closer to well done. The accompanying potatoes and vegetables were quite a sorry mess.
The desserts were good without being exceptional. They were pretty to look at.
Overall a very disappointing meal!
The food, ambiance, service were all exceptional at the Terrace Restaurant. I highly recommend a visit to this establishment on any occasion.
Christmas Dinner. This turned out to be pretty much “faux” luxury. Prefix Menu was horrible with the exception of the dessert. Watered down vodka martini which I returned for a real one. Substandard staff right out of the breakfast training program at a Courtyard by Marriott. Rushed, no eye contact, no nothing. Wicker chairs no less.... $500 later and you have the privilege of that $14 valet. When you travel on Christmas Day I suppose you get the flim flam man.
Despite having reservations at 5:30 they were unable to seat us until 6 pm. Since my 89 year old mother is diabetic and had taken her insulin so this was a problem. I informed the hostess Natalie that this was not acceptable and she seemed un phased at this request. They tried to seat us outside which was unacceptable since it was cold. Finally we were seated and found out it was a pre-fix dinner. We ordered a nice pinot (Goldeneye 2015) and they presented us with white wine glasses at which point I said "if we ordered a $100 wine they need to go find some suitable pinot glasses" They finally came up with some cab glasses. The honey crisp salad came without any "crisp" apples and was sent back to the kitchen. The winter squash 3rd course was good but the green bean almandine was not even cooked and the beans were hard as rocks. The dessert of cream cheese mouse tower was delicious but overall the dinner and experience was a disaster on Christmas day.
Don’t waste your money here like we did. The quality has taken a huge nosedive this past year and is simply not worth it. Let me break it down, starting with the worst part: the food. We knew we were in trouble when the starter salad came, a bed of uninspired greens with a pinkie fingernail sized speck of goat cheese and two translucent wafer thin soggy apple slices. After that, a course of oddly spiced veggies, followed by fish atop the worlds saltiest couscous. Some effort was made in the dessert, a cream cheese tower, but it did not make up for the rest. Service was slow, confused, but well intentioned. The cost cutting decisions that ruined this meal were not the staff’s fault. There are places that pride themselves on fine cuisine and hospitality, and there are places that pride themselves seeing how much they can fool customers and fatten their their profit margins. Sad to see The Langham go the opposite way of any Smith Brother’s restaurants., but good to know a good meal and fine hospitality are still available at Smitty’s, Arroyo Chophouse or Parkway Grill.
Excellent service by Armando and Elisa! Food was great, branzino particularly great!
Ambience a bit too casual for Christmas eve dinner date - quite noisy.
The venue is much too noisy. We had to speak very loudly in order to understand each other. the food was acceptable with the dessert outstanding. There are too many places in Pasadena that are less expensive and serve better food, eg the Arbour, Nicks, Celestino, Parkway Grill and at least a dozen others.
The afternoon was filled with crepuscular rays and swaying palms at The Langham Hotel. Holiday anticipation was building (like tension on a bow string) for an "al fresco" experience. Car was taken by valet---$6.00 charge---and at entrance, made a right then left and another right and to "The Terrace."
Seated by Nathalie and served by Narciso and Rigoberto---Gracie! Delight manifested as the spaetzle (paired with Grilled Salmon) was sampled along with the crisp broccolini and beurre rouge. Rolls were warm and brought tableside with molded butter orbs waiting in a ramekin.
Coffee was poured for me and engaging talk of the 2019 Rose Parade Marshall Chaka Khan, Cal-Tech, Niels Bohr and application of physics to the natural world was "stuff of intrigue." The pinnacle was the presentation of Tropical Fruit Strudel. A truly non-banal/trite lunch overall.
Love the the food, the place, great customer service from most of the staff. I'll recommend this place!
Food was amazing beautiful grounds.
Great birthday lunch with friends and family.
Everything was good except for the waffles which were way undercooked. Yhe number of items on the spread was smaller than in the past but quite nice.
The hostess is very sweet and friendly.
The servers are super accommodating.
Healthy menu is a plus.
Great service. We had Turkey Cobb salads. My only criticism is that the turkey was processed, not cut from a turkey breast. Therefore, I wouldn’t order it again.
We sat on the stone floor which was a very noisy area.
First bad experience after years of good ones. Waiter seemed very inexperienced & inattentive. Order came incorrectly & then they took both back. When served the order originally correct was overcooked (probably from heat lamps) & when condiment requested had to ask again to get - twice! Hopefully just a one off & not a decline in parallel with increase prices.
I think, because it was Thanksgiving, that the service was not nearly as good as it is on a daily basis. Service was not great, and the food was ok. It was super, super noisy.
First of all, the food. I hate long reviews so I will limit to main courses—the scallops and short ribs were impeccably prepared and delicious. The service was gracious and hospitable with all the fine dining accoutrements— sans pretense. One stand out was our server, Sullivan. Such a gentleman, knowledgeable and fun and available whenever we had need. This place is a gem. Can’t wait for next time.
I took my husband to this gorgeous restaurant to celebrate his birthday and the minute we drove into the front of the hotel, we were greeted nicely until the minute we left. The hostess, the waiter and waitress were very attentive to our needs. Our waiter Renny was amazing, he did a superb job in making sure we were happy with everything, and we were more than.... he deserves to be acknowledged for the amount of care and professionalism he has towards what he does. 😀😀
It was a very pleasing experience, the ambiance of the indoor -outdoor seating was peaceful.
Both the Prime rib and salmon dinners was delightful to the palate, credit to the chef. along
with great service provided by Narcisco. Being a Sunday evening, some soft piped in music would
add to the atmosphere.
Elegant and classy place on a quiet property, the Terrace restaurant is situated near the pool and the Japanese garden and has both indoor and outdoor seating. It's a great place to go and relax or for a romantic dinner.
Pleasant that we can sit and enjoy friends without being hustled to leave.... even in a subtle form!!
Had a great time celebrating a friend's birthday! Highly recommend the brussel sprouts!
We lived nearby some years ago and, the Langham, then known as the Huntington, was our family'a go-to place for dining, special events, guest lodging, and, of course fabulous weddings due to the property's elegance, superb setting and grounds. 20 years later the Langham has improved on what was already outstanding. We dined this week at, and on, the Terrace. The luncheon menu included a wide variety of small plates, salads and entrees which should fulfill most diets and appetites. The prices were reasonable, all things considered. We enjoyed dining out on the terrace overlooking their beautiful pool area and appreciated the professional service of all levels of staff. Nothing is overlooked and our guest from Philadelphia was very impressed which made us pleased that we had made the best choice possible for a place to dine and visit in the Pasadena/San Marino area.
Nice place to celebration a special occasion! Service was great.
The Terrace at the Langham was wonderful!
They made a very special event even more special! Great menu, great service and I can't wait to go back!
Our cheeseburgers were not appetizing. Maybe we ordered wrong.
Poor service. I had to get up and walk over to the manager to place my order. Not enough waiters.
Fabulous as always ❤️
Great service, wonderful environment, fantastic food!
As in the past, I've used this place to set the mood, and the tone. The location is good, nestled in a neighborhood with a garden on the side. You can sit for a while without issue while you tend to business matters. The noise level is nice, not quiet, but enough to hear each other without having to raise our voices. The food selection is decent, not too many options, but all very good. Service is good, water gets topped off regularly, and coffee is always kept full without having to summon the waiter each and every time. The waiters are polite, but not push over nice. Direct and to the point. The serving of the food is timely, no long waits. They do have a nice wine selection. I like fruity, not dry.
Noise level was somewhat louder than usual (mainly from a nearby group of 8-10 that seemed to be having a good time) and that made it a little difficult to talk quietly and hear each other.
We had to ask twice for more salad dressing and to bring the bread basket.
Our waiter kept disappearing. At the end of the night, we weren’t sure who our waiter was.