Nearby points of interest

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  1. Distance: 0.03mi
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Nearby points of interest

  1. Distance: 0.03mi
  2. Distance: 0.10mi
  3. Distance: 0.17mi
  4. Distance: 0.18mi
  1. Distance: 0.03mi
  2. Distance: 0.10mi
  3. Distance: 0.17mi
  4. Distance: 0.18mi

About The Tea Room - Windsor Arms Hotel

Since 1927, Tea at the Windsor Arms has been synonymous with elegant, afternoon indulgence. Relax in our French-style lobby tea room or our majestic purple room with its original working fireplace or enjoy your Afternoon Tea behind the red velvet drapes in our Russian Red Tea Room.

Peruse a selection of teas from Russian Caravan to Sencha; our staff will happily guide you through the myriad of tastes and aromas.

Reserve the Tea Room for intimate gatherings such as corporate functions, bridal and baby showers, or get-togethers with friends. All Tea Rooms are available for either full or partial bookings.

18 St. Thomas St
Toronto, ON M5S 3E7
View Larger Map

Dining Style:
Casual Dining

Cuisines:
Afternoon Tea

Hours of Operation:


Afternoon Tea:

Daily: Seating times as follows
-

12:30pm

1:00pm

3:00pm

3:30pm

5:30pm

6:00pm

Cross Street:
Bay and Bloor

Dress Code:
Smart Casual

Price Range:
CAN$31 to CAN$50

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(416) 971-9666

Website:
http://www.windsorarmshotel.com/tearoom

Public Transit:
Bay Station (BLR)

Museum Station (YUS)

Yonge Station (BLR)

Private Party Contact:
Harriet Welch: (416) 971-9666

Additional:
Fireplace, High Tea, Private Room, Wheelchair Access

The Tea Room - Windsor Arms Hotel Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

3.6

service

3.9

ambience

4.1

value

3.4

Noise

Quiet

76% would recommend it to a friend

Afternoon Tea (36)
Special Occasion (24)
Quiet Conversation (22)
See All
Cozy (16)
Good for Birthdays (13)
Good for Anniversaries (10)
Romantic (10)
Good for a Date (9)
Good for Groups (9)
Afternoon Coffee (9)
Worth the Drive (7)
Great for Lunch (7)
Sunday Lunch (6)
Great for Brunch (5)
Creative Cuisine (4)
Neighborhood Gem (4)
Casual (3)
Fit for Foodies (3)
People Watching (3)
Good Vegetarian Options (3)
Fun (2)
Tasting Menu (2)
Authentic (1)
Comfort Food (1)
Disabled Access (1)
Gluten Free Options (1)
Vegan (1)
Local Ingredients (1)
Pre/post Theatre (1)
Scenic View (1)
Seasonal (1)
Tapas (1)
Happy Hour (1)
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384 reviews
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 (Toronto)·Dined 3 days ago

Had a great visit! Birthday Tea with lots of great atmosphere.

Tags: Special Occasion, Quiet Conversation, Casual
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food4
ambience5
service5
value5

 
 (Toronto)·Dined 3 days ago

A delightful way to spend an afternoon. So civilized and refined. Very relaxing with a sophisticated menu and a large selection of exquisite teas.

Tags: Gluten Free Options, Quiet Conversation, Great for Lunch, Fit for Foodies, Comfort Food
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food4
ambience5
service4
value3

 
·Dined 6 days ago

Service was slow. There were only 2 servers for afternoon tea. Despite being friendly the servers were unattentive. We had to call them over twice because they did not come by to check on us periodically. Ambiance was amazing but definitely disappointed with the slow service.

Tags: Quiet Conversation
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food3
ambience5
service1
value2

 
·Dined on November 8, 2017

This was my first time having afternoon tea. Although the sandwiches were nice, I noticed that everyone at every table pretty much left most of their scones untouched. Two large scones per person is much too much, especially in this day of low carb. I would have preferred more sandwiches, or desserts. Otherwise, the location was very nice and I would go back for the atmosphere, but wasn't too impressed by the food. The tea was very good, and the chicken terrine and egg salad sandwiches were my favourite.

Tags: Afternoon Tea
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food3
ambience5
service4
value4

 
·Dined on November 8, 2017

My Mom and I spent a lovely afternoon having high tea in The Tea Room. It was a lovely Mother/Daughter afternoon. Everything was delicious and a wonderful assortment od sweet and savory delicasies. We traveled from Barrie and it was worth the drive. I woul definitely recommend it to a friend. Love how hotel is tucked away on a tiny side street.

Tags: Afternoon Coffee, Good for Birthdays, Neighborhood Gem, Creative Cuisine, Afternoon Tea, Local Ingredients, Special Occasion, Sunday Lunch, Cozy, Pre/post Theatre, Good for Anniversaries, Great for Lunch, Quiet Conversation, Romantic, Good for a Date, Good for Groups, Worth the Drive
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food4
ambience4
service4
value4

 
·Dined on November 5, 2017

Nice hotel, very friendly service and staff. Good location to get to.

Tags: Special Occasion
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food4
ambience5
service4
value4

 
 (Toronto)·Dined on November 4, 2017

Lovely place. There are two rooms. One is bright and very old England while the other is dark with rich purples and more chic. Both are lovely. I took my daughter for High Tea and she had a wonderful time. I do wish they had a kids menu like the Omni does as the cost is high for a child (4 year old).

Tags: Tasting Menu
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food4
ambience4
service5
value4

 
·Dined on November 4, 2017

Beautiful location, slow service, not an ‘authentic’ afternoon tea. Nice visit but wouldn’t return

Tags: Good for Anniversaries, Romantic, Special Occasion, Good for Birthdays, Seasonal, Afternoon Tea, Good for Groups
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food2
ambience4
service2
value3

 
·Dined on November 3, 2017

Our overall experience at the Windsor Arms Hotel was good. The food and tea were delicious and the ambiance was divine. The only con was our waitress. She disappeared for a good 45 mins after delievering our tea. We had to ask the other waiter for our food and he went to call our waitress. After she came with the food I had asked her about the vegetarian platter for one of the guest. After making our reservations online, I had written on the special request that one guest is vegetarian. Afterwards when I had to call to confirm our reservation, I had asked if they saw my special request which they confirmed they had seen it and were aware. However our waitress was quite rude and blamed us for not informing her. She told us she doesn’t always get the paper that’s why she asked us in the beginning but she had only asked us if there were any food allergies. But nonetheless it’s her job as a waitress to check your guest reservations to see if there was a note which she did not but instead started making excuses and blaming us. After delivering our food she had again disappared for an hour. We had to ask the other waiter for our bill.

Tags: Afternoon Tea, Good for Groups, Special Occasion
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food4
ambience4
service1
value4

vip
·Dined on October 25, 2017

really really bad service, they used to serve more options, poor selection of sandwiches. we think we'll never come back.

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food2
ambience3
service1
value1

 
·Dined on October 22, 2017

we had been here quite a few years ago. Comparing it to other afternoon teas it was a little disappointing. Food was not refreshed or asked to be, not sure if this was an option, something that is offered at The Prince of Wales. We were asked if we would like some more hot water.

Tags: Afternoon Coffee
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food2
ambience3
service3
value1

vip
 (Toronto)·Dined on October 19, 2017

The scones were absolutely delicious as was the tea. The service was also good.
The China was stunning But it was lacking in atmosphere, the decor aside from the rich purple fabric chairs in one of the rooms everything else must go. Who wants to look at ladies having tea (90’s style prints) while they are having tea. Too literal not creative. The other room was the most displeasing green. Better artwork on wall. So it’s not cohesive they need an interior designer ASAP. The desserts on top layer of the 3tiered tea service were all day old tasting so improvements on taste could be made there. They only look pretty not very inventive on taste. This is the best location pain the city so they have a gem opportunity and they should take advantage by improving decor and desserts to make it phenomenal

Tags: Cozy, Great for Brunch, Quiet Conversation
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food4
ambience3
service5
value4

 
·Dined on October 18, 2017

We had a reservation for 12:30 and had to change it to 1:00. The hostess was very accommodating. We loved the ambiance and the service was excellent. The tea was lovely and the savouries and sweets divine. I would definitely come again.

Tags: Afternoon Coffee, Great for Lunch, Afternoon Tea, Vegan
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food4
ambience5
service4
value4

 
 (Toronto)·Dined on October 11, 2017

Food was plentiful. Clotted cream seemed more like thick orange flavoured cream cheese. Hot water refills were not pipping hot.

Tags: Afternoon Tea
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food4
ambience4
service4
value3

 
 (Toronto)·Dined on October 11, 2017

I have been to afternoon tea twice. The first time was lovely, the second, only okay. I think a big part of the experience depends on how friendly and attentive your server is. The scones are delicious. The savories were ok. The sweets were nothing special.

Tags: Good for Groups, Good for Birthdays, Quiet Conversation, Good for Anniversaries
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food3
ambience4
service2
value2

 
·Dined on October 10, 2017

Very elegant presentation of the room. The tables were a bit small to fit everything. Suggestion to use shorter tongs, as it takes up space on the table.

Tags: Quiet Conversation, Cozy, Afternoon Tea
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
·Dined on October 8, 2017

Afternoon tea was not as authentic as my partner and I expected. There were no usual bread and fillings it into squares, all foods were such that were prepared ahead of time and not quite as wholesome or fresh. It was fun it at same time disappointing.

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food2
ambience4
service5
value5

 
 (Toronto)·Dined on October 3, 2017

My granddaughter and I always enjoy our afternoon tea here, The service is excellent,and staff polite and friendly,The purple room is lovely to sit and relax !we like trying the different sandwiches, and look forward to the scones , they are light and delicious,

Tags: Special Occasion, Cozy, Quiet Conversation
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food4
ambience4
service4
value4

 
 (Las Vegas)·Dined on October 2, 2017

Windsor Arms tea room has ignored my special diet requests twice....I used to write a note for online reservation that I needed lactose free milk for the tea, apparently, they were not aware of such request. This time, it was a more serious issue: I wrote a note when I made online reservation that one guest was pregnant and the food needed to all cooked (no raw food). This request was made again and being confirmed when I called the tea room back the day before to confirm my reservation. Apparently, both requests were totally not noted and were ignored again on the day of. My pregnant friend was served with salmon tartar sandwich, which is obviously, raw food. The server indicated that she was not aware of any special request being made. This kind of customer service is unacceptable! This is a serious matter that Windsor Arms tea room needs to looked into.

Tags: Afternoon Coffee, Special Occasion, Quiet Conversation
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food3
ambience5
service3
value3

 
·Dined on September 24, 2017

Please see my private note. It was not our best experience. I hope that my comments make it better for others in the future.

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food2
ambience1
service1
value1

 
·Dined on September 19, 2017

The food was not up to expectation. The scones were doughy and the sandwiches did not taste fresh. The desserts were good but only 2 tiny desserts for each person, considering the price, is not enough. There are usually 4 per person. The quality of the food did not match the price. We were thoroughly underwhelmed. Overall the ambiance and service were good, but the food was not. Will not be coming back or recommending it to others for afternoon tea.

Tags: Cozy
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food2
ambience4
service4
value1

 
·Dined on September 18, 2017

The service was amazing , thumbs up . The food wasn't good.

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food2
ambience4
service5
value3

 
 (Toronto)·Dined on September 17, 2017

The actual tea was very good - food was average, nothing amazing. Devon cream had a sour taste - not authentic. Ambiance was nice and portions were good. Overall a decent place for afternoon tea but there are better options out there.

Tags: Afternoon Tea, Special Occasion
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food3
ambience4
service4
value3

 
 (Toronto)·Dined on September 7, 2017

Accommodated guest who doesn't eat tuna nor salmon with additional sandwiches. Clotted cream resembled cream cheese and not clotted cream

Tags: Cozy, Afternoon Tea, Quiet Conversation
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food4
ambience4
service4
value4

 
 (San Francisco)·Dined on September 3, 2017

Very nice old school hotel with excellent service and great food. Went for afternoon tea and it was a very nice experience. Highly recommended.

Tags: Afternoon Tea, Good Vegetarian Options, Romantic
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food5
ambience5
service5
value5

 
 (Toronto)·Dined on September 1, 2017

Had an amazing high tea experience here!! I wish there were more options for the platter that comes out but all and all tea was delicious and service was great.

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food4
ambience4
service5
value4

 
 (Vancouver)·Dined on August 31, 2017

Nice setting for tea in a classic hotel. the selection could include more variety in little food .. rather than the 4 large bread rolls/scones. (the bread was quite fresh & good though). still a decent value for the price ..

Tags: Afternoon Tea
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food3
ambience5
service5
value4

 
 (Toronto)·Dined on August 29, 2017

Very pleasant ... service was excellent , a great selection of teas and the food was very good

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food5
ambience5
service5
value3

 
 (Toronto)·Dined on August 26, 2017

We went here for girls day out. All the staff from doorman to the server were very polite and friendly. This was our first time here, and the server gave us suggestion on which tea we should try as there were many on the menu. The food was amazing, and very filling. The price range is a bit high, but it was worth every penny. The lobby and the Tea room were very beautifully decorated. It is definitely worth a try. Our entire group had a blast, we might come back for another special occasion in the future.

Tags: Good for Groups, Good for Anniversaries, Cozy, Afternoon Tea, Special Occasion, Good for Birthdays
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food4
ambience4
service5
value4

 
 (Toronto)·Dined on August 23, 2017

For the price it was disappointing. We had booked this for a special occasion.
The service was very good. However the tea was lukewarm and not served on bone china cups.
The server did try to bring us another pot that was better.
He was very attentive and pleasant.
The food was good but there could have been more of a selection for the sweets.

The room itself was not that inviting in its overall warmth and decor.
Seeing a large machine ( used for painting) sitting right where you walk in was not attractive.

Tags: Good for Birthdays, Afternoon Coffee
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food4
ambience3
service5
value2

vip
 (Toronto)·Dined on August 20, 2017

Worst experience ever! The napkin had a stain, the tea strainer had resedue on it and the plates had crumbs before it was even used. When the matter was addressed the waiter grabbed it out of friend's hands. Another waiter had shattered a dessert from the afternoon tier and it took multiple attempts for customers to address it for the shattered pieces to be cleared. The wait time for that hazard to be cleared was more than 10 minutes. Not once was we asked how the food was no seemed to care about our experience. At the end of the experience we addressed this issue to the manager he said that he will see what he would do for us but he did not take down our number or our names. I understand there was a private event but still it was it handled correctly causing the experience to be so loud and noisy.

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food1
ambience1
service1
value1

 
·Dined on August 20, 2017

Great food. Great service. Nice hotel. No complaints at all. I would definitely go back and would recommend to others.

Tags: People Watching, Special Occasion, Quiet Conversation, Afternoon Tea
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food4
ambience5
service5
value4

 
 (Toronto)·Dined on August 19, 2017

Excellent service and the food and tea were delicious. The scones are to die for!

Tags: Romantic, Special Occasion, Fun, Great for Lunch, Sunday Lunch, Worth the Drive, Afternoon Tea, Good for a Date, Good for Birthdays, Quiet Conversation, Fit for Foodies, Good for Groups
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food5
ambience5
service5
value5

 
 (Toronto)·Dined on August 17, 2017

Overall a good experience but there was a film crew set up when we arrived - would have appreciated being notified beforehand. Lobby was packed, people were everywhere, didn't create a very nice environment.

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food4
ambience3
service4
value3

 
·Dined on August 12, 2017

Had a fanstastic afternoon tea here to kick off my besties Bachelorette weekend. The booking through open table was simple and reliable, and when I had to write in and edit numbers I got an immediate response! The service was 5 star, our waiter in particular really made us feel special. Also the hotel is so beautifully decorated. The suprise plate with a few extra desserts he brought for the bride to be was the icing on the cake!! We all loved our teas and the scones and desserts were all sooo tasty! Im a picky eater so the savory treats werent to my taste but were certainly creative! I'd certainly be happy to recommend to others.

Tags: Great for Brunch, Quiet Conversation, Special Occasion, Good for Groups, Afternoon Tea
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food4
ambience5
service5
value5

 
·Dined on July 24, 2017

Excellent service and special affordance for our anniversary made this visit very memorable.

The staff were extremely courteous and went the extra mile to make us feel like royalty.

They do their best to accommodate all food restrictions and both the food and tea were really great!

Highly recommend this place, especially because it's open all week and is almost like a trip to a not-so-distant past.

Tags: Worth the Drive, Afternoon Tea, Good for a Date, Good Vegetarian Options, Special Occasion, Quiet Conversation, Good for Anniversaries
1 person found this review helpful.
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food5
ambience5
service5
value5

 
·Dined on July 23, 2017

My opinion is biased in that I've worked in hospitality, and it becomes increasingly apparent the high level of service I thought was standard for high end establishments is- not. Beyond the doorman, no one greeted us when we walked in, front desk staff seemed frazzled, unsure how to handle a baby stroller that had the ability to be folded up and tucked away. We were shown to the side tea room but there wasn't enough seating at our table, the host didn't stick around long enough for us to let her know if the seating was adequate or not, the server that was there (he wasn't our server) looked right through my mother as if we were just standing on the side of the street. No eye contact, no smile, no "how can I help you", we had to be the ones to engage to ask for an extra chair. I did not really appreciate that. When we sat down our server arrived and he was good, he was informative, helpful, pleasant. The food was just okay, not terrible but not amazing either, my expectations were a little high as this is the Windsor Arms. They did have a good selection of tea something for everyone. Once we were all done, we asked one of the staff to take a photo of us, she didn't look up at us mumbled something about "one second" granted she was assembling takeaway boxes but then again we were guests who asked for a picture that would have taken less than a minute to take, I guess I was hoping for eye contact, non-mumbling communication,maybe? She walked out and never came back so we had to ask someone else. From the moment I asked her I sensed her attitude and knew she had no interest in taking our photo. Again I've worked in hospitality, I would'be never have dreamed of treating a guest that way. Maybe she was a temp. It was a solid C+ experience, kudos go to our server and the doorman only, no one and nothing else. Unfortunately I cannot reccomend tea at the Windsor Arms to anyone, travel to Montreal to the Queen Elizabeth hotel if you'd like a new ice afternoon tea experience.

Tags: Special Occasion, Afternoon Tea
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food2
ambience5
service3
value2

 
 (Toronto)·Dined on July 23, 2017

It was my friends 70th birthday and she did not receive recognition.
I told the Hotel that was why we were there for the Tea. Very disappointing.

Tags: Afternoon Tea, Quiet Conversation
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food3
ambience3
service4
value3

 
·Dined on July 23, 2017

We enjoyed the afternoon tea at the Windsor Arms. The service was impeccable. They made my daughter and my mother feel very well taken care of!

Tags: Afternoon Tea
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food4
ambience4
service4
value2

 
 (Chicago)·Dined on July 22, 2017

The Tea Room is a beautiful space with a wonderful dining area. Service seemed nice, everyone was attentive and helpful. Unfortunately we were unable to keep our reservations for afternoon tea. When the reservation was booked the menu and offerings available on their website was reasonable and to the liking of the group. Upon arrival the menu was vastly different and none of the "tea packages" were available. The waitress insisted that the menu has not changed in the past two years; I am inclined to believe her as she has no reason to be dishonest. However, knowing that I did the research, including reviewing them menu, I know what was offered at the time I booked (1.5 months ago). nonetheless, I would recommend to others and I myself may dine there in the future.

- please note: I did not dine here; I was forced to leave stars as part of the review.

Tags: Special Occasion
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food3
ambience5
service3
value3

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