The Tea Room - Windsor Arms Hotel

4.2
719 reviews
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CAN$31 to CAN$50
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Afternoon Tea
Since 1927, Tea at the Windsor Arms has been synonymous with elegant, afternoon indulgence. Relax in our French-style lobby tea room or our majestic purple room with its original working fireplace or enjoy your Afternoon Tea behind the red velvet drapes in our Russian Red Tea Room.

Peruse a selection of teas from Russian Caravan to Sencha; our staff will happily guide you through the myriad of tastes and aromas.

Reserve the Tea Room for intimate gatherings such as corporate functions, bridal and baby showers, or get-togethers with friends. All Tea Rooms are available for either full or partial bookings.
What 719 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.0
food
4.3
service
4.4
ambience
3.7
value
Noise · Quiet
83% of people would recommend it to a friend
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P
Toronto
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Beautiful setting, great service, the scones were amazing with the strawberry rhubarb

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GA
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

I have had afternoon many places in England and Canada and this was the best

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MK
1 review
Dined 7 days ago
Overall 1food 3service 1ambience 3

Poor service. Server told us cheese he was serving was tofu and also served egg sandwich to my vegetarian friends. Horrible expi.

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KG
1 review
Dined on May 12, 2019
Overall 4food 4service 4ambience 3

I definitely felt ripped off. No where did it say that the prices were higher because of mothers day. I was expecting to pay 50 a person, which is high enough itself, but it turned into 65 a person. Ridiculous price for tea and a few snacks to go with it. Sure the tea and food was great and the atmosphere really nice but absolutely not worth it for the price.

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AK
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great service! Hope to come back again. The server took his time to explain the menu and made some recommendations. All was great!

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LV
1 review
Dined on May 12, 2019
Overall 3food 4service 2ambience 5

Our server was rude, and was complaining to co-workers in French about his tables and clients.
He ruined the experience for us.

The Tea and food was excellent.

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LM
1 review
Dined on May 12, 2019
Overall 4food 3service 5ambience 5

I booked this for Mother's Day and no where on the site did it menu a different price for Afternoon Tea if you come on Mother's Day. They should make the pricing public on their site if they will be charging something different.

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ZP
Toronto
1 review
Dined on May 12, 2019
Overall 2food 2service 4ambience 2

4 people.....over $300.....for 4 tea biscuits....4 cups of tea...12 single strip thin sandwich.es.....about 10 real mini bite sized sweets....elevators to washroom upstairs...carving of an inappropriate symbol inside elevator....balcony overlooking lobby...tons of dirt and dust visible along wall trims.....very upsetting...

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S
Toronto
2 reviews
Dined on May 11, 2019
Overall 5food 4service 5ambience 5

The Windsor Arms High Tea experience was wonderful. I wish there were more options for people who dietary restrictions. But other than that the ambience and experience was great overall. I give a two thumbs up!

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KK
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

I had a wonderful experience. The food was delicious and our waiter was pleasant and informative.

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W
1 review
Dined on May 11, 2019
Overall 1food 4service 1ambience 4

The management are crooks!
All prices advertised at $50 for person for high tea. We got our bill and were charged $65 per person. When we enquired to the waiter he said management decided to change the price. There was no notification anywhere!! Thy didn’t state the new price in the menu, on a sign, etc. When I asked to speak to the manager I was told they were unavailable to speak to customers and was given an “info@...” email address to send my complaint.
How do you just change the price and not inform customers ahead of time
I will NEVER go back to this place again. They don’t respect their customers. Horrible experience.

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d
Toronto
3 reviews
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

I love the ambiance at the Windsor Arms, it’s very elegant. The service is on par with the surroundings, it is very good. The food is ok, just some of the little sandwiches have some weird fillings. Overall it’s a 4.5 out of 5. Would definitely recommend!

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GC
Toronto
1 review
Dined on May 9, 2019
Overall 5food 4service 5ambience 5

I would highly recommend the tea room at Windsor Arms. It was a bright cheerful room with the perfect atmosphere for afternoon tea.

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RO
1 review
Dined on May 4, 2019
Overall 5food 5service 4ambience 4

I came here for my birthday and had a wonderful time with 4 of my friends. We enjoyed the tea and a selection of treats. We were a little rushed due to the seating time limit which was strange since the entire section we sat in was empty the whole time we were there.

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MB
1 review
Dined on April 29, 2019
Overall 2food 2service 3ambience 2

Washroom was a mess. Food was mediocre. Tea room showing its age - chipped paint, etc. Sadly, would not recommend.

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SK
1 review
Dined on April 28, 2019
Overall 5food 4service 4ambience 5

A wonderful afternoon. Would trade one or two desserts for one or two more savoury sandwiches. Great service.

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NC
Toronto
1 review
Dined on April 26, 2019
Overall 3food 3service 3ambience 4

The overall experience was great! However, I did have a gluten free request and the quality of the sandwiches was very poor...I would highly recommend sitting in the green or purple room.

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GS
1 review
Dined on April 25, 2019
Overall 5food 5service 5ambience 5

Loved the room, the service and the time spent eatting.

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C
Toronto
1 review
Dined on April 24, 2019
Overall 3food 1service 5ambience 5

First and foremost, the service was amazing. However, the food was not the best. The tea itself was delicious and they have a good variety. Bread was very stale, the quiche was lukewarm at best, and I was disappointed to see they do not offer lemon curd or clotted cream with scones. The room is lovely, however the tea cups could use a good scrub as both of ours had tannin stains.

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KG
Toronto
5 reviews
Dined on April 20, 2019
Overall 4food 3service 5ambience 3

Exceptional service. Absolutely delicious scones, desserts and tea. Sandwiches were a bit dry.

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SL
1 review
Dined on April 16, 2019
Overall 4food 4service 4ambience 3

A lovely place to sit and enjoy company and tea. Such an elegant room and the server was lovely.

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I
Toronto
2 reviews
Dined on April 13, 2019
Overall 1food 2service 3ambience 1

Room was extremely warm (27.5 celsius) despite us asking the staff to lower the temperature on multiple occasion. They just looked at the thermometer and walked away. It made the experience altogether unpleasant.

The food (sweets) was melting on plate as it was so hot. Sandwiches felt like they were prepared too far in advance as they were a bit stale on the outside.

Service was so so, we didn't even know what we were eating half the time as they had not told us what anything was.

Food was dated and definitely not up to par with other establishment in the city offering high tea. Nothing impressive. Used to be good but has definitely gone down over the years.

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CM
Toronto
3 reviews
Dined on April 13, 2019
Overall 4food 4service 4ambience 4

it is lovely and the service and food was lovely. I think it is overpriced for what you get as you could purchase a nice dinner with a glass of wine. with tip we paid 133 for 2

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CR
Toronto
2 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Afternoon tea was wonderful, attentive servers who service the table sufficiently also allowing you to enjoy your experience.

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OT
Toronto
1 review
Dined on April 9, 2019
Overall 4food 5service 5ambience 4

Our server Conor was great and the tea and scones were lovely!

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YD
Toronto
1 review
Dined on April 8, 2019
Overall 5food 5service 5ambience 5

it was very nice time for our lady’s party relax. We all enjoy the good service and High quality afternoon tea. I think I will come with the friends who visits Downtown next time.

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P
Toronto
3 reviews
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

Taken a friend to help celebrate her 70th Birthday.
Very happy with the waiter, very knowledgeable, friendly and helpful.
Would go back again...
The tea rooms are very very nice!!

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LD
1 review
Dined on April 7, 2019
Overall 3food 3service 4ambience 2

We were nine. The room with the curtain was stuffy and dark. Would have preferred your other rooms. Your jams are too tart. Your scones appear to contain baking soda which makes your mouth pucker with tea. Some of the bread in the sandwiches was quite dry. One scone was too dry. Scones could be smaller to make them more manageable. I had lunch in your restauant the day before with tea and scones for dessert. The scones were lovely and fresh and a good texture. I have had afternoon tea at the Windsor Arms many times over the years. Prefer it to others I have tried, I love the venue but not the room we were in last Sunday. I make my own scones and tea sandwiches. The freshness of bread is very important as is the absence of baking soda in the scones. My scones are light and fluffy.

Hope this is helpful. Thank you.

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K
1 review
Dined on April 6, 2019
Overall 4food 4service 4ambience 5

Was very accommodating for vegetarians - service was a bit slow but no complaints, we spent more than the two hours since it wasn’t too busy - the tea was really good and the room was lovely. Wish they could let you taste test the teas if you are stuck between two choices.

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TY
Toronto
1 review
Dined on April 6, 2019
Overall 4food 5service 3ambience 5

This hotel is lovely like stepping back in time. The ambiance and the service is great. Unfortunately, our server forgot to bring us our teas and finger foods. We had to ask another server for assistance. Maybe he was in training. I would highly recommend this place to anyone looking to escape the modern world.

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PB
1 review
Dined on April 5, 2019
Overall 4food 4service 5ambience 4

Server was very courteous and polite. We never felt rushed.

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DG
Detroit
21 reviews
Dined on April 1, 2019
Overall 5food 5service 5ambience 5

Elegant and yummy. very good service. I would return.

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P
Toronto
2 reviews
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

Everything about this high tea is exemplary. The service is superb - unhurried but attentive. The food is sublime - the best scones I have had in a while, beautifully presented finger sandwiches and the petit fours were lovely as well. I wish the sandwiches were slightly larger and they provided more vegetarian options - but these are minor quibbles. The rooms are beautifully decorated. At 50 dollars, this is pricey but not outrageous as that is the going rate for high tea at five star establishments.

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C
Montreal
6 reviews
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

Another great afternoon at the Windsor Arms.

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CL
Las Vegas
1 review
Dined on March 31, 2019
Overall 4food 4service 4ambience 4

When I think of traditional High Tea, only Windsor Arms pops into mind. Ive been here several times over the past 15 years. The scones are the best around the city, and the cream and jams are a delight. I miss the cucumber sandwiches, but the prosciutto croissant was a new and tasty edition. All in all a nice experience yet again.

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AP
Washington DC
4 reviews
Dined on March 26, 2019
Overall 2food 1service 2ambience 1

I have dined at the Windsor Arms tea room many many times over the years and just as others have said it is declining in quality and ambience. The Ritz Carlton is far superior. The service was only so-so, the tea was not piping hot (warm at best), and the food was subpar (the rolled sandwiches were squished and soggy - and the taste also suggested that they were many days old). The scones themselves are still very good, but the preserves are strange and runny, and decanted into espresso cups, which is also strange from a presentation stand point. The most odd part however is that the Christmas decorations (gaudy gold tinselled boughs and a few odd lit wire trees) are still up and the staff said they are now part of the decor! Overall it was a disappointment.

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OT
Toronto
5 reviews
Dined on March 24, 2019
Overall 5food 4service 5ambience 5

Went for my moms birthday. It was very lovely. A little expensive but she enjoyed every minute.

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A
Toronto
4 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Everything was perfect! Thank you very much for such an excellent service 👏🏻👏🏻

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l
1 review
Dined on March 21, 2019
Overall 1food 2service 4ambience 4

On arrival we decided to have a cocktail before we had our tea. Unfortunately our tea came almost immediately so we felt quite rushed. When our food arrived we were taken aback by how uninspired it was. The desserts looked like they were purchased at Costco! The scones which have always been lovely in the past seemed less fresh than they could have been. But......the sandwiches....we had no idea what the fillings were. I think one was supposed to be egg salad but I'm just guessing. I have no idea what the finger sandwiches were other than grey and offputting. By the way I think the napkins had seen their day and ready to be used as dusting clothes. That evening I had stomach cramps but that may have been a result of the exorbitant price. I have been having High Tea there for years......what happened?

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CL
1 review
Dined on March 19, 2019
Overall 5food 5service 5ambience 5

They continue to service the best ‘afternoon tea’ in the city of Toronto.

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