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Party Size
For 2
Date
Fri, 2/23
Time
9:00 PM
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Booked 11 times today

The Shrimp Factory

3.6
436 reviews
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$30 and under
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Seafood
Top Tags:
  • Casual
  • Waterfront
  • Special Occasion
The Shrimp Factory is the best place in Savannah to eat shrimp! A casual, friendly, fine dining restaurant overlooking the Savannah River, where you can "Watch The Ships Go By!"
Serving a flavorful Lunch and Dinner menu including Fresh, local seafood, Filet Mignon, Gumbo, Soups and Salads created fresh with traditional southern flair! Dessert features our Tableside Bananas Foster Flambé, Fresh Pecan Pie and our Pastry Chef's Signature Desserts. We can accommodate groups in a semi-private area. Call ahead, walk-in or take-out today!
Dining Style
Casual Elegant
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Cuisines
Seafood, Southern, Steak
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Hours of operation
Open Thurs- Sat: 11a-11p
and Sun-Wed: 11a-10p.
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Phone number
(912) 236-4229
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Neighborhood
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Parking details
Easily accessible by short walk from most parking garages in historic down town Savannah, Bay Street, and all public parking lots on River Street.
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Public transit
CAT, DOT and Free Downtown Trolley accessible
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine
What 436 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6  based on recent ratings
3.7
food
3.8
service
3.7
ambience
3.4
value
Noise · Moderate
64% of people would recommend it to a friend
  • 5
  • 4
  • 3
  • 2
  • 1
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OpenTable Diner (Jacksonville)
1.0  Dined 6 days ago

The tables were sticky for starters. The oysters were huge and delicious! The rest of the food was clearly frozen fish, the stuffed flounder had bones in it and basically tasted like mashed potatoes, not delicious. I had shrimp and crab legs which was pretty good, the seasoning and temperature was great, however, it only came with 3 crab legs for the 1/2 pound. Our server was amazing, she was doing her best to please. The French cucumber martini was outstanding! Best part of the meal!!!!

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vipOpenTable Diner (Philadelphia)
1.0  Dined 6 days ago

This was such a letdown from start to finish.
Upon arrival, the hostess was curt and dismissive. We had a reservation but were treated as if we had walked in without one.
A manager rudely addressed one person in our party about where she was and was not permitted to walk through the restaurant.
Two of us had coconut shrimp that neither of us could finish, and would not recommend.
There seemed to be some major confusion regarding caesar salad. Caesar salad definitely should not have cheddar cheese and cucumbers.
Between the host and the server, no one was able to set the table for 7 - we were short waters and place settings.
It didn't affect me personally, but how do you run out of lemons?

Overall - WOULD NOT RECOMMEND

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ErnestB (Jacksonville)
4.0  Dined 6 days ago

We were last there 10 years ago, so was looking forward to another great experience...really didn't happen. Had a reservation, seated to close to entrance so loud people were waiting on a table..no salad made at the table, last time received coffee in french press made at table with cinnamon offered, this time tepid coffee. I asked for appetizer as an entree...had to ask for a salad...no sides offered even at additional charge..server just interested in getting order and moving on. Next trip we will try somewhere else.

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ReneeC 
4.0  Dined 6 days ago

Great place. Food was delicious.Noisy but worth it! Server was a little unattentive.

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TamJ (San Francisco)
3.0  Dined on February 17, 2018

Cons:
I wasn't wowed by my dinner which was a crab legs plate. I was sadly diappointed they were old,cold and dry maybe sitting under a heat lamp for awhile...I will say that our waiter ask what was wrong an fix it with fresh crab legs and corn...ahhh perfect! That's how crab legs are supposed to look and taste!
I will add they were a little skimpy and I had a few legs that did not even have crabmeat inside.
Waiter was a little slow with service, didn't tell us his name so I don't have a name
Pros:
My husband had shrimp and sausage creole and he said it was really good and enjoyed every bite!
Bread was fresh and hot and we really loved the pimento cheese side.
We really are not sure if we would visit again with some many other seafood options to choose from.

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JohnR 
5.0  Dined on February 14, 2018

Our Valentines Day dinner at the Shrimp Factory far exceeded our expectations. Thinking this was going to be a price fixed limited menu and a rush out the door job we were totally wrong. The service provided by our waitress Tricia was first rate and she enhanced our experience being pleasant and thoughtful. Her attentiveness to detail was much appreciated. Our meals were ordered from the restaurant's full menu and served within a reasonable time. The food was delicious and plentiful. Our only regret was not having room for dessert! The rose presented to my wife by the establishment for the Valentines Day festivities was a very pleasant surprise.

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CarlosC (Savannah)
5.0  Dined on February 14, 2018

The whole service was outstanding. the waiter made us feel like all stars it was great ..

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stacey (Savannah)
5.0  Dined on February 10, 2018

The restaurant was very nice. The staff was patient with us as we had trouble accessing parking (traffic blocked due to accident) so they waited until all guests arrived to be seated without issue. Waiter was very helpful to our group and provided prompt service. Restaurant was clean and food was absolutely GREAT! No complaints and would definitely come again when visiting Savannah, Georgia.

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PilarT (Charlotte)
4.0  Dined on February 10, 2018

We were there early, food was great, not very expensive.

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vipOpenTable Diner (Las Vegas)
4.0  Dined on February 2, 2018

If you are walking on River Street and want to grab a nice meal, The Shrimp Factory is a great option.
Started off with some homemade Bloody Marys. Ask them to kick it up a notch! They use OldBay seasoning on the rim. Nice touch.

We had a coupon for free Shrimp Cocktail appetizer. Tasty sauce with plump ones.

Wife had the Shrimp and Grits. Very good. Nice big shrimp.
I had the Shrimp Creole over rice. Would get that again in a skinny minute.

Finished off with a Bananas Foster. Made tableside! Very cool and so good. Don't miss that if you are a Fosters fan.

Saving the best part for last. Karen.
She was absolutely awesome. Definition of "hospitality" should have her picture next to it. Made the whole experience so pleasant. So eat at TSF if you are in the area. I'll be back.

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Evie (Philadelphia)
5.0  Dined on January 30, 2018

Pleasantly surprised as most touristy restaurants (River St in Savannah) are overpriced and /or mediocre food. Nice attentive waitstaff, good food and fair prices. Will definitely come again and refer friends. We dined around 5:45 on a Tuesday night in January 2018 - not crowded. Althiugh it was restaurant week, we ordered from the regular menu.

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OpenTable Diner (Savannah)
4.0  Dined on January 29, 2018

Service was excellent! Food was okay. They didn’t have a lunch special for Restaurant Week, which was why we went there. Also, no Gluten-free specified items on the menu; the server had to ask the kitchen for each menu item I wanted, whether it contained wheat. That was a bit cumbersome. Otherwise, it’s a decent place to eat.

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OpenTable Diner (Washington DC)
5.0  Dined on January 27, 2018

My Wife and I really enjoyed the food. Pricing was good and the service was excellent.

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OpenTable Diner (Savannah)
5.0  Dined on January 20, 2018

Great location, reservation time honored. Great table & our server was excellent. We had scallops, oysters on the half shell & boiled shrimp. Could not have been better...I would return.

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OpenTable Diner (Atlanta)
2.0  Dined on January 14, 2018

The shrimp cocktail was very good but the stuff mushrooms were not cooked all the way through.

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OpenTable Diner (Savannah)
4.0  Dined on January 14, 2018

Fine establishment little small on the inside though

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OpenTable Diner (Savannah)
2.0  Dined on January 2, 2018

The food was not good. I had shrimp and crab legs. The crab legs were not fresh and the shrimp had no flavor.

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OpenTable Diner (Richmond)
1.0  Dined on December 31, 2017

The restaurant is old building waterfront historic on Riverwalk which makes it very attractive but the wooden tables that we were seated at were sticky on the top from the gooey finish coming off. They need to have the tops refinished. The bar special running all day everyday was margaritas for 5.00 so we asked about strawberry and the waitress said no strawberry but they had raspberry so we ordered the raspberry. Our bill came and we were charged 7.00 for the raspberry. We inquired and the waitress admitted that she had not told us right and she would see manager. She came back and told us that the manager would not give us 5.00 price. We spent 240.00 in that restaurant and the manager wouldn't honor waitress mistake accounting for 4.00 overage. Seems small deal but to me it's a big deal because it says that the manager could care less about the customer and doing things properly. Won't go back solely for that reason and wouldn't recommend either.

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OpenTable Diner (Philadelphia)
5.0  Dined on December 31, 2017

We enjoyed our meal and the waitstaff very much

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OpenTable Diner (Savannah)
5.0  Dined on December 28, 2017

My wife and I were on a quiet getaway, we enjoyed our Evening Meal at the Shrimp Factory very much. Our server was friendly, attentive and gave us a brief history of the building. The food was very good I. I got the Low Country Boil and my wife ordered the Crab legs everything was seasoned well. I do recommend the Shrimp Factory!!!

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ALB1 (San Francisco)
2.0  Dined on December 28, 2017

They changed the shrimp and grits recipe ans they are not as good! The service was slow. However, the owner was accommodating and awesome.

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OpenTable Diner (Atlanta)
3.0  Dined on December 27, 2017

The food was amazing! But it took about 15 minutes for someone to wait on us, and even then, we had to initiate it. Apparently, the person who was supposed to wait on us just didnt, so the waitress working the adjacent tables ended up taking care of us. Thankfully, she was awesome! Also, the other issue is we made reservations through the website, but when we arrived the hostess never asked if we had reservations, and never gave us the chance to say we did. So then we received a snarky email from OpenTable chastising us for not keeping our reservations, when in fact we had.

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OpenTable Diner (San Francisco)
3.0  Dined on December 26, 2017

Disappointing. Food was costly. Fried flounder was mostly bread and no fish, coffee was cold.

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OpenTable Diner (Charleston)
3.0  Dined on December 9, 2017

Both service and food were below average. Much better restaurant options in Savannah.

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OpenTable Diner (Charlotte)
2.0  Dined on December 1, 2017

Not the same quality of food and service as when I was last here 4 yrs ago.

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vipAustill (Jacksonville)
5.0  Dined on November 30, 2017

Great food and great service. Were glad it was highly reccomended to us.

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OpenTable Diner (Savannah)
2.0  Dined on November 25, 2017

They sat us next to the kitchen which smelled like mildew and the grits in my shrimp and grits were undercooked. Grits should not be crunchy. The service was decent but struggled to get us our check to leave because our server got sat another table.

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OpenTable Diner (Tampa)
2.0  Dined on November 22, 2017

Food not hot, shrimp scampi was very dry.
Did not recognize the birthday or anniversary. Service was slow. Was not crowded.

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OpenTable Diner (Atlanta)
2.0  Dined on November 22, 2017

Service was excellent. The stuffed flounder was dry and tasted like paper.

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TNRN (New England)
2.0  Dined on November 19, 2017

Service was slow and food was over seasoned

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