The Shrimp Factory
Serving a flavorful Lunch and Dinner menu including Fresh, local seafood, Filet Mignon, Gumbo, Soups and Salads created fresh with traditional southern flair! Dessert features our Tableside Bananas Foster Flambé, Fresh Pecan Pie and our Pastry Chef's Signature Desserts. We can accommodate groups in a semi-private area. Call ahead, walk-in or take-out today!
Mediocre at best. Brought out wrong appetizer, but quickly corrected. Fried seafood platter was a mix of way overcooked shrimp and oysters, flounder with a rock hard crust and a few French fries. Flavor was bland and flounder was nearly inedible without a hammer & chisel for the crust. We won't be back.
The seafood platter was average. The crab legs were cold as was the rice. Shrimp gumbo was also average. Luke warm.
Didn’t have the first two wines we wanted.
It was stifling hot. Lots kf diners were fanning and taking off layers of clothes.
The shrimp alfredo was the best I've ever had, and it is one of my favorites. Wife and friends enjoyed their meals very much, as evidenced by the clean plates and praise. Live music on Friday evening was a bonus.
Great food. Great service
Our waitress was horrible but the table behind us looked to have good service.
We had a great time at the Shrimp Factory. The food was delicious and the service was outstanding.
The service was great. Our server checked on us often and immediately saw to our requests. The food was delicious and the portions were generous. A very pleasant experience.
My sisters food had hair in it, so we turned the plate. The seafood combo was very salty and not very tasty.
If you like seafood, pasta, and cheese you may enjoy the food. The menu only had a chicken salad for me. My brother likes seafood and picked this restaurant to celebrate his birthday. We were sat near the bathroom. They allow people to come in from outside to use the bathrooms. My sister in-law’s chair was constantly hit by people trying to walk between the tables. Our waiter was pro active in bringing water right after we were sat, but he didn’t follow up with refills on our drinks. We had to wave him down when we wanted more drinks. I was not impressed enough to return.
The reviews for the restaurant stated that "it is the BEST seafood restaurant in the state of Georgia". Major FAIL. The food was bland and flavorless. There are fast-food seafood restaurants that tastes 10x's better. And there was nothing remarkable about the atmosphere. The good news: the attending hostess was made aware, by our server, of our dissatisfaction with the meal. She apologized for the food falling well-short of expectations and promptly, without request, waived the cost of the entrée.
We were celebrating my brother's birthday and it was a great experience. It was a great meal for each person and there were four in my party.
Overpriced food in a dingy setting with terrible service.
Great food - free shrimp cocktail, loved the coconut shrimp - crab stuffed flounder and shrimp Alfredo were delicious!
Food was great and the server was friendly
The first time we went, a few years ago, it was an afternoon and it was great. This time it was evening. We were placed at the same round table, by the restrooms, and the traffic around us was awful. People were coming in from River Street using the restroom. When we arrived and seated, it took the waitress over 20 minutes to even acknowledge us to provide water. Another waiter was actually kind enough to bring us water when he saw we were not seen yet. The food for each person came at different times and the waitress rarely came back to check on us. It took forever to get our bill so we could leave. Just a very dismal visit this time around.
Absolute worst service we have ever experienced. Our waitress barely waited on us, and it wasn’t even super busy. We attempted to ask another waitress for help, and she was so rude and disrespectful.
Ended up going to the take out section to get any help.
Food was over cooked and extremely greasy. Would never come back.
Ok... Young waitress (ok but subtle attitude)...
Food was good, great value as well. Service was the best part of the night.
The food took a long time to come out and was just "ok". Way too expensive for the quality
The sitting was a little tight. Waitress service was not good at all. I believe she had too many tables and our service was slow. Also, a guest asked about military discount and she stated he should've asked about it before the checks came out. However, she was never around and she didnt even suggest of correcting the receipt. WOW!
Flies everywhere so we spent most of the time swatting them away. The Bathrooms are too small, dirty and foul odor. Food not worth what we paid. The server was the best thing about the Shrimp Factory; he was good.
I think we just hit this place on a bad night when they had a large party of 20 coming. They weren‘t ready to seat us even though there were many empty tables. The pasta primavera, seafood dip, shrimp & crab bisque, and shrimp and sausage creole were excellent. But my sons steak was overcooked. The manager did offer to cook another, but we declined. They did not charge us for it. After apologizing she walked away rolling her eyes so I’m not sure she was sincere. The shrimp & crab au gratin and the pine bark stew were so so even though they were highly recommended. I would try this place again because it does have a great reputation.
Great food, great service. I would definitely recommend this place to anyone I know and I would definitely go back.
The service was not good, low quality food, waiter took too long to wait on us. My steak was not cooked to order. I felt they were not interested in service that noght
Wife and I both had the filet with shrimp. She got the asparagus while I did the haricot verts. Wife got the front porch peach tea which was perfect. So was the meal. Everything was cooked to perfection. Then came the desert which was peach cobbler and key lime pie. Best cobbler I’ve ever had. Yes we paid a little more than most places, but everything about the meal was perfect. Best all around meal we’ve had possibly ever.
Food was overpriced for what you get and not very flavorful. Service was ok but food was disappointing.
We dined on a week night and the restaurant was only half full at the time. We requested a window view to show our kids the boat traffic which was a highlight. The staff was welcoming and nice but service was very, very slow for a night below capacity. The food was okay but nothing notable or outstanding. The price is for the location but not necessarily reflected in food quality or service (food timing). It was a good place to take a family but we probably will not visit regularly.
Shrimp in shrimp cocktail was limp. Caesar Salad was oily. $30 Shrimp trio entree reminded me of shrimp appetizers in chains like Fridays. Disappointing for a ‘Shrimp Factory’. Worse meal I’ve had in Savannah.
Not a good experience. Service was very slow, food was delivered cold. Writing this review as no one from management stopped by our table to ask about our experience.
Food and atmosphere were good but our server kept “forgetting” things. She forgot our appetizer completely, forgot our drinks which we had to remind her of. Also forgot to bring bread which we had to remind her of. Food was fine but getting service was like pulling teeth.
Compared to last year, the food has decreased in quality. I was saddened this time around. The service was extremely slow and we had to ask for things several times. All round was dissatisfied and disappointed. Probably will not go back next year.
Server seemed very good but, restaurant seemed to not have enough staff the evening we were there.
My hubby and I had a great time. Tim our server was prompt, courtesy and friendly.
The music at one time was load. The restaurant had a misty smell that was very noticeable. This is probably caused by the high humidity being next to the river and lack of proper ventilation. I wish something could be done about it.
Love this restaurant
Great service, great view, great shrimp creole! We really liked it
Walked in and was seated immediately by a very sweet and prompt host. Our server Aseel was absolutely amazing, the service was on point and food was delicious! For dessert we had the bananas foster, made by another server named Skyler, it was absolutely amazing! Could not have asked for a better dining experience! Could not recommend the Shrimp Factory enough!
The restaurant was very nice and the food was delicious! Our waitress, Katie, was amazing! She filled us in on a few Savannah traditions, was super accommodating and extremely friendly; especially to our toddler son!
Good service. Food was overpriced for what you get but its location is nice.