The Shrimp Factory

3.8
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729 Reviews
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$30 and under
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Seafood
The Shrimp Factory is the best place in Savannah to eat shrimp! A casual, friendly, fine dining restaurant overlooking the Savannah River, where you can "Watch The Ships Go By!"
Serving a flavorful Lunch and Dinner menu including Fresh, local seafood, Filet Mignon, Gumbo, Soups and Salads created fresh with traditional southern flair! Dessert features our Tableside Bananas Foster Flambé, Fresh Pecan Pie and our Pastry Chef's Signature Desserts. We can accommodate groups in a semi-private area. Call ahead, walk-in or take-out today!
What 729 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.8
food
3.9
service
3.8
ambience
3.6
value
Noise · Moderate
65% of people would recommend it to a friend
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RL
1 review
Dined 5 days ago
Overall2food1service2ambience3

Mediocre at best. Brought out wrong appetizer, but quickly corrected. Fried seafood platter was a mix of way overcooked shrimp and oysters, flounder with a rock hard crust and a few French fries. Flavor was bland and flounder was nearly inedible without a hammer & chisel for the crust. We won't be back.

P
1 review
Dined 6 days ago
Overall4food3service4ambience5

The seafood platter was average. The crab legs were cold as was the rice. Shrimp gumbo was also average. Luke warm.
Didn’t have the first two wines we wanted.

LW
Atlanta
9 reviews
Dined on November 9, 2019
Overall1food3service3ambience1

It was stifling hot. Lots kf diners were fanning and taking off layers of clothes.

HU
1 review
Dined on November 8, 2019
Overall5food5service4ambience4

The shrimp alfredo was the best I've ever had, and it is one of my favorites. Wife and friends enjoyed their meals very much, as evidenced by the clean plates and praise. Live music on Friday evening was a bonus.

OT
San Francisco
2 reviews
Dined on November 7, 2019
Overall5food5service4ambience4

Great food. Great service

RS
Philadelphia
8 reviews
Dined on November 6, 2019
Overall2food4service1ambience2

Our waitress was horrible but the table behind us looked to have good service.

SV
Atlanta
3 reviews
Dined on November 2, 2019
Overall5food5service5ambience4

We had a great time at the Shrimp Factory. The food was delicious and the service was outstanding.

NJ
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

The service was great. Our server checked on us often and immediately saw to our requests. The food was delicious and the portions were generous. A very pleasant experience.

OT
Savannah
1 review
Dined on October 27, 2019
Overall1food1service3ambience3

My sisters food had hair in it, so we turned the plate. The seafood combo was very salty and not very tasty.

AS
1 review
Dined on October 25, 2019
Overall3food4service3ambience3

If you like seafood, pasta, and cheese you may enjoy the food. The menu only had a chicken salad for me. My brother likes seafood and picked this restaurant to celebrate his birthday. We were sat near the bathroom. They allow people to come in from outside to use the bathrooms. My sister in-law’s chair was constantly hit by people trying to walk between the tables. Our waiter was pro active in bringing water right after we were sat, but he didn’t follow up with refills on our drinks. We had to wave him down when we wanted more drinks. I was not impressed enough to return.

HB
Los Angeles
1 review
Dined on October 25, 2019
Overall2food1service4ambience2

The reviews for the restaurant stated that "it is the BEST seafood restaurant in the state of Georgia". Major FAIL. The food was bland and flavorless. There are fast-food seafood restaurants that tastes 10x's better. And there was nothing remarkable about the atmosphere. The good news: the attending hostess was made aware, by our server, of our dissatisfaction with the meal. She apologized for the food falling well-short of expectations and promptly, without request, waived the cost of the entrée.

LM
1 review
Dined on October 25, 2019
Overall4food5service4ambience4

We were celebrating my brother's birthday and it was a great experience. It was a great meal for each person and there were four in my party.

A
Chicago
23 reviews
Dined on October 19, 2019
Overall1food2service1ambience2

Overpriced food in a dingy setting with terrible service.

JZ
1 review
Dined on October 18, 2019
Overall5food5service4ambience5

Great food - free shrimp cocktail, loved the coconut shrimp - crab stuffed flounder and shrimp Alfredo were delicious!

OT
Cincinnati
6 reviews
Dined on October 13, 2019
Overall5food5service5ambience5

Food was great and the server was friendly

LF
1 review
Dined on October 11, 2019
Overall3food3service2ambience3

The first time we went, a few years ago, it was an afternoon and it was great. This time it was evening. We were placed at the same round table, by the restrooms, and the traffic around us was awful. People were coming in from River Street using the restroom. When we arrived and seated, it took the waitress over 20 minutes to even acknowledge us to provide water. Another waiter was actually kind enough to bring us water when he saw we were not seen yet. The food for each person came at different times and the waitress rarely came back to check on us. It took forever to get our bill so we could leave. Just a very dismal visit this time around.

EM
Atlanta
1 review
Dined on October 11, 2019
Overall1food2service1ambience1

Absolute worst service we have ever experienced. Our waitress barely waited on us, and it wasn’t even super busy. We attempted to ask another waitress for help, and she was so rude and disrespectful.

Ended up going to the take out section to get any help.

Food was over cooked and extremely greasy. Would never come back.

OT
1 review
Dined on October 6, 2019
Overall4food4service3ambience5

Ok... Young waitress (ok but subtle attitude)...

OT
Charlotte
4 reviews
Dined on October 4, 2019
Overall3food3service5ambience3

Food was good, great value as well. Service was the best part of the night.

KG
1 review
Dined on October 3, 2019
Overall2food2service3ambience3

The food took a long time to come out and was just "ok". Way too expensive for the quality

HC
Savannah
1 review
Dined on September 29, 2019
Overall4food4service2ambience4

The sitting was a little tight. Waitress service was not good at all. I believe she had too many tables and our service was slow. Also, a guest asked about military discount and she stated he should've asked about it before the checks came out. However, she was never around and she didnt even suggest of correcting the receipt. WOW!

OT
Atlanta
1 review
Dined on September 27, 2019
Overall2food2service4ambience1

Flies everywhere so we spent most of the time swatting them away. The Bathrooms are too small, dirty and foul odor. Food not worth what we paid. The server was the best thing about the Shrimp Factory; he was good.

N
Hawaii
4 reviews
Dined on September 23, 2019
Overall3food3service3ambience3

I think we just hit this place on a bad night when they had a large party of 20 coming. They weren‘t ready to seat us even though there were many empty tables. The pasta primavera, seafood dip, shrimp & crab bisque, and shrimp and sausage creole were excellent. But my sons steak was overcooked. The manager did offer to cook another, but we declined. They did not charge us for it. After apologizing she walked away rolling her eyes so I’m not sure she was sincere. The shrimp & crab au gratin and the pine bark stew were so so even though they were highly recommended. I would try this place again because it does have a great reputation.

OT
1 review
Dined on September 20, 2019
Overall5food5service5ambience5

Great food, great service. I would definitely recommend this place to anyone I know and I would definitely go back.

RT
1 review
Dined on September 19, 2019
Overall1food1service1ambience1

The service was not good, low quality food, waiter took too long to wait on us. My steak was not cooked to order. I felt they were not interested in service that noght

CC
1 review
Dined on September 15, 2019
Overall5food5service4ambience5

Wife and I both had the filet with shrimp. She got the asparagus while I did the haricot verts. Wife got the front porch peach tea which was perfect. So was the meal. Everything was cooked to perfection. Then came the desert which was peach cobbler and key lime pie. Best cobbler I’ve ever had. Yes we paid a little more than most places, but everything about the meal was perfect. Best all around meal we’ve had possibly ever.

M
Tampa
7 reviews
Dined on September 13, 2019
Overall2food2service4ambience3

Food was overpriced for what you get and not very flavorful. Service was ok but food was disappointing.

S
Charleston
10 reviews
Dined on September 11, 2019
Overall3food3service2ambience4

We dined on a week night and the restaurant was only half full at the time. We requested a window view to show our kids the boat traffic which was a highlight. The staff was welcoming and nice but service was very, very slow for a night below capacity. The food was okay but nothing notable or outstanding. The price is for the location but not necessarily reflected in food quality or service (food timing). It was a good place to take a family but we probably will not visit regularly.

OT
New England
1 review
Dined on September 7, 2019
Overall2food2service1ambience2

Shrimp in shrimp cocktail was limp. Caesar Salad was oily. $30 Shrimp trio entree reminded me of shrimp appetizers in chains like Fridays. Disappointing for a ‘Shrimp Factory’. Worse meal I’ve had in Savannah.

KM
Charlotte
14 reviews
Dined on August 30, 2019
Overall2food2service1ambience2

Not a good experience. Service was very slow, food was delivered cold. Writing this review as no one from management stopped by our table to ask about our experience.

OT
1 review
Dined on August 30, 2019
Overall3food4service1ambience4

Food and atmosphere were good but our server kept “forgetting” things. She forgot our appetizer completely, forgot our drinks which we had to remind her of. Also forgot to bring bread which we had to remind her of. Food was fine but getting service was like pulling teeth.

GR
1 review
Dined on August 23, 2019
Overall3food3service2ambience2

Compared to last year, the food has decreased in quality. I was saddened this time around. The service was extremely slow and we had to ask for things several times. All round was dissatisfied and disappointed. Probably will not go back next year.

JU
New York Area
6 reviews
Dined on August 21, 2019
Overall4food4service3ambience3

Server seemed very good but, restaurant seemed to not have enough staff the evening we were there.

L
Atlanta
1 review
Dined on August 18, 2019
Overall5food5service5ambience5

My hubby and I had a great time. Tim our server was prompt, courtesy and friendly.

H
1 review
Dined on August 17, 2019
Overall4food4service4ambience4

The music at one time was load. The restaurant had a misty smell that was very noticeable. This is probably caused by the high humidity being next to the river and lack of proper ventilation. I wish something could be done about it.

OT
1 review
Dined on August 16, 2019
Overall5food5service5ambience5

Love this restaurant

S
Dallas
1 review
Dined on August 16, 2019
Overall5food5service5ambience5

Great service, great view, great shrimp creole! We really liked it

OT
Savannah
1 review
Dined on August 15, 2019
Overall5food5service5ambience5

Walked in and was seated immediately by a very sweet and prompt host. Our server Aseel was absolutely amazing, the service was on point and food was delicious! For dessert we had the bananas foster, made by another server named Skyler, it was absolutely amazing! Could not have asked for a better dining experience! Could not recommend the Shrimp Factory enough!

AK
1 review
Dined on August 15, 2019
Overall5food5service5ambience4

The restaurant was very nice and the food was delicious! Our waitress, Katie, was amazing! She filled us in on a few Savannah traditions, was super accommodating and extremely friendly; especially to our toddler son!

OT
Greensboro
1 review
Dined on August 14, 2019
Overall3food3service5ambience3

Good service. Food was overpriced for what you get but its location is nice.