The Shore Club - Ottawa
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Mon - Tue 11:30AM - 11:45AM 12:00PM - 12:00PM 1:00PM - 1:00PM 1:15PM - 2:30PM
Wed - Fri 11:30AM - 11:45AM 1:00PM - 1:00PM 1:15PM - 2:30PM
As frequent diners, my wife and I went last evening for my birthday. We reserved well in advance but had to wait 30 minutes for a table. Then we were seated at the extreme back corner beside a loud table of CFL football players. That was our first red flag for the evening!! Our appetizers came and were very bland with not much taste to them. Second red flag! We then had to wait at least 45 minutes for our mains after asking our server 3 times for our meal but he and the rest of the staff seemed to be pre occupied. When our mains finally arrived, my $47 16oz rib steak looked like something right off a supermarket shelf. This steak couldn’t have been more than 1/4”-3/8” thick—in other words paper thin!! In addition, I ordered it medium and it was served to me very rare. After waiting so long, I didn’t want to send it back at that point. C’mon folks for a supposedly high end steakhouse, this was pitiful!
To top the evening off, the server didn’t even bother to ask my wife if she would like another glass of wine (which was finished well before the entrees were served).
In short, there are far better restaurants in Ottawa than this place. We will not be back.
Had a reservation for 8:00 and wasn’t seated until 8:30. Not sure if every table was taken because I saw empty tables when I sat down. Unfortunately, it’s become a very noisy restaurant and for the prices you’re paying you’d expect the chance for quieter conversation. I’m not sure how many times you have to return to be a regular but I’ve been several times. Food was good, service was great but I wish it had a more traditional steak house ambiance for being downtown.
Good meal and very good service so a nice place to eat
The food as always was very good, but that night the service that we received was NOT good. First wrong appetizer was served to one of our guests. It had to be taken away and replaced. Then there was a mistake with the main courses. 2 people at our table ordered Filet. The steaks were delivered to the table. Luckily they weren’t started as we were awaiting a fish meal. All of s sudden the server returned and said that they were steaks for another table and took them away!! So embarrassing when you are entertaining guests. The meal was VERY EXPENSIVE and the service did not reflect the price or caliber of the restaurant. We went there because we were entertaining and were disappointed on that night.
My husband and I really enjoyed our evening at the Shore Club. Our server was very knowledgeable and personable.
We had the beet salad, steak carpaccio for appetizers, the single tier chilled seafood for main and then followed with a filet mignon and frites.
For dessert we had key lime pie and cheesecake.
Seafood and mains were great, dessert was overpriced for what it was.
Would definitely like to return for the happy hour promotion.
individual food items were cooked perfectly but a small piece of fish with a grilled lemon looked pretty lonely on a large white plate for $45-50. Similarly while sides were nicely cooked, they were served simply and a bit meagre for the price and because they were promoted as shareable between 3-5 diners.
Oysters are well prepared
Steak tartare is very good and tasty
Crab cake is good but needs to be a little more crunchy
Great staff and prompt service when ordering food. The value, however, was slightly more than the taste and quality of food. They didn’t seem to have a specialty for cuts of meat, the sides weren’t amazing but tasty regardless. The desert is as par also. Overall great convenient steakhouse to get to, the staff definitely made it better than the food did!
Been a regular at Shore Club for years, but likely will not return again. Prices have shot up and portions have shrunk. Paid $42 for 3 medium shrimp and 3 medium scallops (remember veg and starch sides are all extra $). That's $7 per shrimp or scallop!! Service has also plunged. When first arrived, front staff could not find my reservation, then insisted no other guests from my party had arrived. Both were mistakes on their part. No apology or explanation ever given. Then after waiting over 40 mins for our food waiter comes to apologize and says "Can I get you some bread in the meantime?" We say "sure". When bill comes, $4 charge for bread WTH??!? Food seriously overpriced now.
Service outstanding. Table location nice and quiet.
Great food, great service, and a great table ! Thanks again.
Dinner while touring the city, convenience factor was fantastic as it’s right inside the hotel. The atmosphere, food selection, and service was high level, we thoroughly enjoyed the meal and experience...
Great service. We both had perfectly cooked mouth melting black cod and king crab meat.
Outstanding meal and exceptional service by all! Made our evening very enjoyable!
It was first class. Waiter was very good. Food was amazing.
Food was outstanding as was the service.
It’s a shame they can’t have a dress code as the service staff was better dressed than many of the customers.
We enjoy fine dining and dressing for the occasion. This is a very nice establishment with a suggested dress code of business casual.
Unfortunately many customers dressed like they had just been working in their yards!
Great experience detracted somewhat by shorts, tee shirts, dirty jeans etc.
Very nice atmosphere, the chef wasn’t satisfied about the tuna he cooked for me and prepared another and offered a free shrimp cocktail in meantime. Service also was very professional, as it should be in such a nice place.
Our second visit. Last hear we came for our anniversary dinner which wass really excellent. This year decided to come for anniversary lunch to avoid rush hour traffic. Downtown construction was almost as bad. Staff were excellent, unobtrusive but efficient. Little disappointed in the tortilla soup...it was tasty but felt I might be eating the previous day's days left overs. The chowders were well liked. Excellent lobster Cobb salad but would have preferred chunks of lobster rather than crumbled.. no complaints about the club sandwich or beef dip. French fries were excellent.
If we came again we would come for dinner, not so sure about lunch.....though the fish and chips being served at another table looked tempting.
Nice restaurant. Had the daily special which was tasty but small portions. My companion had the club sandwich which was also good and generous portions
Favourite spot for Friday or special dinner with friends.
Food was fabulous, Allison was the consumaate professional server, couldn't ask for more
Geoffrey was excellent. was attentive, helpful, made suggestions and worked with us with regard to allergies and gluten intolerance.
Highly recommend the restaurant too.
Lovely, efficient service from Mika. Enjoyed our lunches (Niçoise and steak sandwich). My salad was lovely; hubby enjoyed the sandwich, but might try something else next time. Beautiful spot, solid food, great service. Well done.
We went for my birthday, the manager came and greeted us, gave us a little app and dessert on the house which was amazing. The staff was great and very knowledgeable. The only knock was the people at the table behind us were very loud, but that has nothing to do with the restaurant. Amazing spot, we will be coming back!
Service was a little slower than normal and it was a tad noisy for a date. But with the Shore Club being in the Westin hotel you never know when there is a convention in town. Definitely a place to avoid during a a convention
After checking several reviews, this dinner reservation was made for our 25th wedding anniversary.
The restaurant did not disappoint! Upon arrival, we found an anniversary card on the table from the staff. The seating was in a great location and the staff just couldn’t do enough for us.
Dinner arrived and the presentation was impeccable. Each meal was prepared exactly as requested. The taste was incredible and certainly did the restaurant proud.
We were extremely satisfied with this restaurant, service and dinner. We would never hesitate to recommend it for any occasion. We will certainly make every attempt to visit again when returning to Ottawa.
Mika made our recent visit terrific. The meal was lovely, the service was outstanding. Thank you.
Servers were very attentive
Food was wonderfully presented and tasty
Ambiance was very relaxing
Bonjour et merci de nous offrir l'opportunité de donner notre opinion.
Nous sortons souper tous les samedis soirs. C'est une fête. Notre budget n'est pas limité. Cependant nous aimons bien manger, découvrir de nouveaux mets , ou les mêmes aliments mais pensés, servis différemement.
Le service à table était bien, sympathique et attentionné. On m'a assise face à un mur. J'ai donc changé de place (à la même table) pour voir un bout de la salle. L'éclairage est plus que tamisé. C'est trop sombre. Claustrophobes s'abstenir. Nous avons dépensé au-delà 300$ pour 2 personnes mais nous avons dû payer notre bout de pain (?!c'est ridicule) Nous avons pris une salade César (bonne mais sans plus) et un chowder de poisson... fade. Nous avons trouvé le steak collé au fond de son assiette et le pavé de poisson dans la sienne. C'est tout. Aucun attrait, aucune surprise. "toooo plain". Comment manger avec ses yeux devant ce manque de charme , de couleurs et d'odeurs? Aucune créativité venant de la cuisine. (Pauvre chef!)
Merci mais non merci.
Absolutely outstanding our waiter was awesome very knowledgeable and personable!!
This was my first time eating here and I must say that I loved it except for one thing which was entirely my own fault. I went to a steak and seafood restaurant and ate fried chicken. The meal was good but honestly not for the price and j should have eaten what they specialize in. Our server Geoffrey was top notch, every other item we ate was good (calamari) to excellent (duck breast & cioppono). If you're seeking a romantic evening out, with some great food, this is your place. Just remember its high end so that means high end prices $$$$$!! Well worth it though for the experience.
Excellent service and food was good. It's a really nice-looking restaurant with interesting decor and lighting. You order your protein and then you order sides for everyone to share. Portions were a good size (not too huge but enough that we felt satisfied). Only downside is it's fairly pricey but typical of a higher-end restaurant in Ottawa.
This has always been our favorite go to place for steaks.
The overall dining experience was very good. The preparation, presentation and taste of the meal was excellent. However, the service was quite rushed, and certainly not gracious - was it an understaffed night? - not sure. However, an exceptional place is critiqued by exceptional standards - and therefore that evening receives very good and not excellent marks.
Can’t beat the service and quality of food. You wouldn’t think of Shore Club as a place for Vegans but they accommodate everyone and made an amazing vegan risotto! My husband always loves the steak and sides. We will be back, it’s our fav!
Once again the Shoreclub came up all aces! My wife and I return every year for our anniversary dinner and refuse to go anywhere else. From the moment you are greeted at the door to when the last plate is cleared away the service is top notch. The service is impeccable, the food is delicious and the atmosphere is nothing short of perfect! We look forward to going back every year!
Great service and good food. Special occasions will warrant the price but overal good value for calm quiet intimacy in the heart of Ottawa
One of the places for steaks in ghe City. Prices sare on the high end but the food is excellent.
Everything was as we'd expected (it wasn't our first time dining here). Surprisingly, it was quieter where we were sitting (in the bar area) than in the dining room proper - for which we were thankful! If I'd make a recommendation, it would be to play something like jazz instead of... I don't even remember what was playing.