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Party Size
For 2
Date
Wed, 2/21
Time
10:00 PM
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The Saddle Room

4.4
957 reviews
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$30 and under
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Contemporary American
Top Tags:
  • Good for a Date (31)
  • Special Occasion (27)
  • Cozy (22)
The Saddle Room offers an American Eclectic menu that changes with each season. Whether in one of our three dining rooms, lounge, wine bar, or track room, you are assured of a great experience. So relax and enjoy the upbeat atmosphere, friendly service, and most of all the unique Gastronomy!
Dining Style
Casual Elegant
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Cuisines
Contemporary American
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Hours of operation
Sunday 10:00am to 10:00pm
Monday thru Thursday 11:00am to 11:00pm
Friday & Saturday 11:00am to 12:00am

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Phone number
(847) 645-7500
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Neighborhood
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Cross street
We are in between Sears Centre and Cabelas (Pratum & Cabela's Way)
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Corkage Fee, Fireplace, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
What 957 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4  based on recent ratings
4.2
food
4.5
service
4.5
ambience
3.9
value
Noise · Moderate
87% of people would recommend it to a friend
  • 5
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  • 2
  • 1
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vipFoodiewannabe (Chicago)
1.0  Dined 3 days ago

This place was terrible. The service was a bit slow, and they switched our server mid dining experience.

The steak I ordered was not cooked the way I requested. The manager made me feel as though I was attempting a free meal, because he brought my same plate and asked me to cut again. It was to "humor" his chef. That place was the right temperature, but I had a total of three temperatures. There was no real customer service provided.

On top of that, both my husband and I got super sick after eating there. If I could, I would give this place 0 stars. If I thought they cared, I'd ask for my money back.

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OpenTable Diner 
5.0  Dined 4 days ago

It was the perfect place for my 2nd date!

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OpenTable Diner (Los Angeles)
5.0  Dined 4 days ago

Great service, very attentive staff. Food was excellent, served hot and very quickly!

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Foodie08 (Chicago)
5.0  Dined 5 days ago

Great place to eat and unique decorative style. They go above and beyond to make sure they take extra precautions if you have allergies. They gave us a sample of their special appetizer. Manager stopped by our table to make sure everything was good. I would definitely go back again.

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vipJeff (Minneapolis)
4.0  Dined 6 days ago

Love the real fireplace, warm and cozy, I will be back

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OpenTable Diner (Chicago)
5.0  Dined on February 14, 2018

Great service. Nicole was amazing. Loved the menu. Food was wonderful. It was our first time and we can’t wait to come back and dine with you.

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mlarsn (Chicago)
5.0  Dined on February 14, 2018

Great place and great food. Love it!!!

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OpenTable Diner (Chicago)
4.0  Dined on February 14, 2018

Kaley the server was OUTSTANDING. Drinks OUTSTANDING. Appetizer was great. Main course..duck was dry and steak way undercooked. Manager was awesome. Overall, nice menu and worth going.

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kristi (Chicago)
5.0  Dined on February 14, 2018

Love the food, ambiance and drunks are especially good!!!

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vipgreenlock (Chicago)
4.0  Dined on February 14, 2018

Appetizer of tuna tartar was good. Main pasta dish was also good. Beer selection pretty good as well. Service was very good and really appreciated the manager coming by our table.

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OpenTable Diner (Chicago)
5.0  Dined on February 12, 2018

Our first time at the Saddle Room. Surprisingly exceptional dining experience.

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vipSPR1272 (Chicago)
5.0  Dined on February 5, 2018

Great service. Have it 4 Stars for food because I thought the tuna tartare smelled a bit funky. But my main meal was delicious! Love this place and it’s cozy ambiance and wide variety of a menu!

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OpenTable Diner (Chicago)
4.0  Dined on January 27, 2018

We were sat at a table the was extremely dark. We mentioned it to server and asked for more candles to put on the table. In hindsight she should have asked us if we would like another table as well as we should have asked to be moved.

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ScienceGirl (St. Louis)
5.0  Dined on January 27, 2018

They've thought of everything when designing The Saddle Room. The ambiance is beautiful. It's rustic yet chic. It's open & warm & the food is amazing!
I've been there during the summer & the outdoor area is wonderful! There's a pond & a fireplace w/plenty of seating.
Love this place!

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vipOpenTable Diner (Chicago)
3.0  Dined on January 21, 2018

It was very warm in the bar area. Apps were good, steaks were OK ( i have had better for the money). The ribeye coffee rub was not appealing to my son nor myself.

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vipOpenTable Diner (Chicago)
4.0  Dined on January 20, 2018

Enjoyed our visit to Saddle Room. The food is different than your average restaurant. I had the Smoky Gnocchi with Carnitas. It was finished with a dollop of creme fraiche - really good. I would recommend if you are looking for something a little out of the ordinary.

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OpenTable Diner (Chicago)
1.0  Dined on January 20, 2018

This restaurant is not even close to be ready for prime time. Host/manager barely looked us in the eye - whether apologizing for the wait (on a reservation) or just wishing us a nice meal (which felt very contrite after not looking at us and waiting 20mins for a reserved table). Server did the best she could but she said the bar was slammed. Really? 8p on a Sat and they are surprised and overwhelmed at the amount of drinks ordered?? That’s mgmt’s fault not staffing properly. Cmon guys - Sat at prime time and you’re getting slammed?? Not acceptable. We actually left after our first drinks toile 15mins and went somewhere else where we were attended to and drinks/food were great. Keep working on it, Saddle Room. Even though the richies from S Barrington are coming now, might get impatient over next several months. Pls take my comments to heart and improve, thanks.

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Garza (Chicago)
5.0  Dined on January 20, 2018

They have an awesome wait staff and environment. Been there a couple of times and each waiter is better than the last. Fun place to eat, can't wait until summer and hang out looking over pond with drink in hand.

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OpenTable Diner (Chicago)
5.0  Dined on January 20, 2018

This place can be dressed up, or dressed down. Take drinks by any of the fireplaces, or enjoy the bar before heading to your table.

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OpenTable Diner (Chicago)
4.0  Dined on January 19, 2018

Normally a 5-star experience, this time our food (short ribs & chicken) were a bit overcooked. We'll be back again and will

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OpenTable Diner (Chicago)
5.0  Dined on January 16, 2018

The food is amazing!! I'm still craving more days later. Can't wait to go back and enjoy a martini on the couch by the fire. I brought my friend there for her 40th b day. The only criticism I have is that they didn't acknowledge it. I didn't want them to sing of course but they asked if I was celebrating anything when I made the reservation.

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Bowhntr13 (Chicago)
4.0  Dined on January 14, 2018

We choose to partake in the Sunday Buffet. Was good.

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Thomas (Chicago)
1.0  Dined on January 13, 2018

Service was awful. very slow... waiter disappeared for almost 30 minutes. No drink service during this time. had to ask someone else for another round of drinks. followed by our waiter slamming them down on the table when he brought them out. We were seated at 5:30 pm. ordered right away, we have kids. Finally at almost 7pm. we asked the manager walking around if everything was alright, our waiter disappeared again, and it's been more then an hour wait on food. (restaurant not crowded) He ran back to the kitchen. dinner was then brought out by 4 different servers. My pork flight was delivered at room temperature. (awful). My mother in law sent her fish back, it was barely warm as well, and It was way under cooked. I told the waiter that my pork was barely warm to the touch. he just said ok. a few minutes later he brought the check. No one asked if we wanted another cocktail, or a dessert menu. We had five adults and two kids, So the check was around $250. it would of been a lot more if we were allowed to order dessert, or if the waiter would of asked if we would of liked another drink. also My five year old is still waiting for his chocolate milk refill that he ordered. ( it's not fun trying to explain to a five year old why the waiter will not bring his drink.)

I Understand that this horrible meal out was entirely my fault, I chose this restaurant... My wife wanted to go to Wildfire. So I left the restaurant upset, and hungry. (i didn't eat the awful pork flight) I am now making reservations for wildfire in hope of making it up to my wife for her birthday dinner that was a disaster.

The sad part is this restaurant has been amazing in the past. yes, I have been there before and it was fine. I won't make that mistake again.

1 happy customer tells one or two people. 1 upset customer tells everyone the know...

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OpenTable Diner (Chicago)
5.0  Dined on January 12, 2018

Our server was very attentive and extremely nice. Food was amazing.

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EdHH (Chicago)
4.0  Dined on January 8, 2018

The restaurant was virtually empty since it was late on a Monday and we were sat next to a very loud drunk couple. We thoroughly enjoyed the food and the ambiance however we should have been sat by ourselves since there were only 3 tables that were occupied. It was a very delicious and unusual meal and a very romantic setting. The drinks could have bee a bit larger. We will definitely recommend.

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OpenTable Diner (Chicago)
5.0  Dined on January 7, 2018

Nice restaurant. We would not have gone here or actually even known about it except we received a $100 gift card from a non-profit benefit we recently attended and that is why we came. It is far more expensive than we would otherwise spend on a night out. However, over all it was a pleasant experience. Very good service and enjoyed our meals.

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vipnwobhm (Chicago)
3.0  Dined on January 6, 2018

We went to the Saddle room on 1/6/18 and did not have a very good experience. Interestingly, we were there on 12/15/17 and everything was great. We ordered the croquettes as an appetizer and they were over cooked. Very dark brown in color they were left in the fryer too long. We've ordered them before so we knew what they were supposed to look and taste like. We had to ask our server for bread which we understand is complimentary. We would have forgotten about it all together had we not noticed that other tables were being served. Things did not improve with our entrees. A couple of us ordered the Smoky Gnocchi and realized part way thru eating the dish that the main ingredient, the carnitas, was missing. My son had the Pork Farfalle and notice that it had a really skimpy amount of pork in the dish. It was also too sweet for a pasta dish. My wife had the Jambalaya which was probably the best dish we ordered. We understand it wasn't a traditional version of Jambalaya but you may want to warn your guests that its a pasta dish. We are on the fence about whether we'd come back to the Saddle Room again. It has a great ambience and can be a nice dining experience but given the price you're paying you shouldn't have the experience we had.

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vipOpenTable Diner (Orlando)
5.0  Dined on January 5, 2018

We always enjoy the food and atmosphere at Saddle. Great place for dinner any evening. Staff is always courteous and helpful. Everything on the menu is good. There is nothing I wouldn’t order again.

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OpenTable Diner (Chicago)
4.0  Dined on January 5, 2018

Great decor. Food was good too. Well worth a visit.

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OpenTable Diner (Chicago)
3.0  Dined on January 4, 2018

Only 1 of 4 diners enjoyed their meal (and that was a simple cheeseburger). The butternut squash soup was one of the worst my wife had ever tried, my son’s steak was positively raw (asked for medium, it was completely bloody). My ribeye was OK.

I’ve eaten here in the past and it was much better. Not sure if is was an off night for them or what but based on this experience I doubt I’ll be back.

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