The Saddle River Inn
Friday - Saturday 5pm - 10:00 pm
Christmas dinner with my friends
We have have been to saddle river inn many times before. All our prior visits were fantastic with the food, service, and ambiance being always top notch.
Unfortunately, our experience this time was very disappointing.
It started well as we were seated immediately upon our arrival.
Our wine was taken and we were seated by the the host who was very pleasant.
That was the highlight of the service that evening as our visit lasted 3 and one half hours.
It took at least 45 minutes for our waiter to take our order after he had explained the specials for the evening.
We felt our waiter basically ignored us after that point.
After finishing our dinner at 915 for 7pm seating, our empty plates sat on the table for 20 minutes and our wine glasses were cleared without asking.
I had brought a desert wine with us and was not asked if it should be opened for us during our desert. I did specifically ask for our waiter to open the wine and serve it with our desert when we placed our desert order.
25 minutes later our desert was served with no wine. The next time I saw the waiter 15 minutes after our desert was served, I asked for the check. There was no acknowledgment of his mistake.
After the card was run through, he finally realized his mistake and was not apologetic in the least.
My wife and I were greatly disappointed in the level of service we received. It had been our favorite NJ restaurant up to that point. When you are going to this type of restaurant, serviced can’t be this poor.
The Saddle River Inn is our favorite restaurant... wonderful cozy ambience and delicious and fresh and creative food! The SRI makes me feel
“ special!” It Never disappoints us! Anthony and his wonderful staff always make us feel welcome. Jamie and his wonderful staff always make our bellies happy! 🤓
Love, Love, Love The Saddle River Inn! ❤️💙
We were at this restaurant 3 times this year and was excellent every time
A group of us went out for a holiday dinner. The place is very pretty and rustic. It was not as excellent as I expected though due to the service. They sat us upstairs in the corner and we had to constantly be looking for a waiter to pour our wine or bring us water - not acceptable. The filet Mignon was excellent! The lobster toast appetizer was bland.. a bit disappointing .
Pricey and the food didn’t necessarily live up to it. The barn is beautiful and the service is perfect. I just didn’t think that the food really hit. It is definitely an old gem that is popular with a loyal crowd, but I was not blown away by the most important part.
My absolute favorite restaurant. Our server Carlos was most knowledgeable. The cuisine was delicious as usual. We will be back!
We go here often. The place is excellent. Great service, great food, great ambiance. I would highly recommend.
We enjoyed a wonderful dinner on Saturday night with friends from Manhattan! It was our friends' first time there, and they absolutely loved it! As always, Nick, our waiter, was most personable and attentive, and he offered our guests some interesting history about the Inn. The evening couldn't have been better! The Saddle River Inn is certainly my favorite restaurant ever!!
Food was spectacular and service was attentive. Only issue was that we did not realize that the gratuity had been included in the bill (we were a table of 6). We added an additional 20% on the credit card. We didn’t realize our error until the following morning.
For an establishment with prides itself on its reputation
It would have been nice if the waiter had mentioned that the gratuity was already added. We can’t imagine that our waiter thought we intended to leave nearly a 40% gratuity.
The food was delicious. The advanced reservation was worth the wait.
There are not enough stars to rate my experience the way I would like to!! After numerous attempts to get a reservation on a Fri or Sat at a decent dining hour (for us) I settled on a weeknight instead because I just really wanted to get here and check it out!! Totally worth all the frustration & wait. Was phenomenal. I hope to get back for my bday dinner in February (on a Saturday around 7!)
From the moment we arrived, everything about the experience was outstanding! Service, Food and Ambiance---What more can you ask for?
It was very nice.
As always, the food is superb. The ambiance was cozy. We had the best seat in the house! I have nothing but positive things to say about our experience. We will continue coming here and look forward to our next visit. This place drives your tastebuds insane!
I absolutely love this restaurant. From the minute you walk in it's an experience. The food is always fresh, original and delicious. The wait staff is beyond attentive. Our waiter, Carlos, was engaging, observant and extremely knowledgeable not only about each menu item, but the specials as well. It was an education listening to him explain where and how the ingredients were sourced. We had the aged sirloin and venison special - - both cooked to perfection, flavorful and tender. The truffle risotto is just delectable. It is a little pricey, but worth every penny. It is a little difficult to book a reservation particularly on the weekends, but given the quality of the food, the outstanding wait staff and the beautiful barn atmosphere, I completely understand why this restaurant is so in demand.
Perfect place, amazingly incredible food(best duck EVER), definitely a worthy gem in NJ!
Just love this place. Service is always top notch. The pork chop was fantastic. The sprouts are truly a special side dish.
Lovely Anniversary dinner! Food was fabulous ambiance was cozy and special
It was delicious. A real treat for our anniversary!
Outstanding food and service and great ambience! Probably the best dining in NJ!
The entire evening was exceptional. The ambiance is so romantic, and the staff are extremely polite. The food is amazing. Kudos to Chef Jamie and his staff.
Wonderful! Been a handful of times and love it each time. Highly recommend!
Amazing meal ... the truffle risotto was outstanding. Carlos, our server, was attentive, knowledgeable and knew when to just let us talk. We'll be back!
Still the best restaurant in bergen county. Worth several trips a year
Restaurant was decked out spectacularly with holiday lights both outside and interior for romantic effect
Very disappointing. Extremely small portions. Some of the food was sub par like the mustard spatzle that tasted like Snyders honey mustard pretzels: greasy. We ate our entire meal without the waiter even stopping by to ask how everything was or if we needed anything. The experience was nothing like our expectations
Always delivers. I can’t say enough great things about the Saddle driver Inn.
Excellent meal!!! We came for our anniversary and were not disappointed. Since it costs more than we prefer to spend on a dinner, we usually save meals here for very special occasions. I had the szechuan noodles, scallops and warm chocolate cake. My husband had the duck. Everything was delicious! Unfortunately it was so chilly in the restaurant that I needed to keep my coat on for most of my meal, despite wearing a turtle neck sweater. But we had a great time anyway.
Had a wonderful time at Saddle River Inn. Perfect spot for a special date night.
Wonderful experience as always. Saddle River Inn never disappoints and makes even the toughest critics happy.
Service deteriorated, very slow with menus and taking order 30 minutes. We had to ask for water. Steak tartare not seasoned properly. The fish was also ok but not great.
Amazing food. The best. Rather small dining area. Cozy but LOUD. Perhaps it was where we were seated but I heard everything but my companion. Our server Andrew was terrific, as were the entire staff. We will look forward to our next visit.
Great food, waiter Nick was excellent, never had anything but a great experience here.
Romantic atmosphere and very unique! Prices extremely high but worth it for special occasion.
Despite the fact that it was a week night and we had a reservation for a specific time they wouldn't seat my wife and me until the rest of our party showed up, which was downright unfriendly for a place that purports to operate at their price level. The physical seats themselves are uncomfortable. The menu is stodgy and not very creative. Appetizers, salads, and sides were overpriced (and at their prices we shouldn't have to pay extra for sides anyway). Entree portions are skimpy (and while my friend got three lamb chops on her plate I only got two (!) smallish venison chops on mine--and why does the venison come from New Zealand, anyway?). But the most annoying thing to me, even though it may seem on the less important side, is that the bread server only served each person a half a slice of bread and never came back!!! I mean, how chintzy can you get. All in all, the champagne I brought (BYOB) was great (Veuve Clicquot) and the company (our friends) and occasion (wedding anniversary) were copacetic, but all in all at the prices charged the SRI is nothing to write home about.
The Saddle River Inn was excellent. From start to finish - the host, the servers, the ambiance, the meal - everything was 1st class
Always a pleasure to go here. Food is delicious and the service is always perfect!
Absolutely brilliant on all levels.