The Rotunda at Neiman Marcus - San Francisco

4.7
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4074 Reviews
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$31 to $50
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Contemporary American

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Afternoon Tea
Join us beginning September 17 – October 31 for our Taste of Italy, featuring a menu carefully crafted from items available in store or online, all with an Italian flare.
Accompany your Taste of Italy with Santa Margherita Brut Rosé by the glass, half bottle, or in our refreshing Rosé Aperol Spritz. Cin Cin!

We invite you to take part in a time honored San Francisco tradition and lunch at the Rotunda at Neiman Marcus. This spectacular restaurant sits underneath a stunning glass dome constructed of more than 2500 pieces of colored glass. The room curves around a central atrium four stories above the entrance. Be sure to request a cozy private booth or a window seat overlooking historic Union Square. Indulge in a glass of bubbles while noshing on our signature Lobster Club or savor delicate sweets and tea sandwiches with our Afternoon Tea.
What 4074 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.5
food
4.6
service
4.8
ambience
4.1
value
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94% of people would recommend it to a friend
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OT
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Popover was amazing!!!

B
San Francisco
33 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

The Rotunda is our special place to celebrate our special events. Everything about it is delightful.

JL
San Francisco
3 reviews
Dined 5 days ago
Overall 5food 4service 4ambience 5

Neiman Marcus never disappoints. With gorgeous dome and beatiful view from Union Square Park, what more do you want? The menu is kind of limited but still covers enough slections. Lobster egg rolls were cooked in perfection ; the decadent flan cake was aesthetically plated and divinely tasty.

s
Palm Springs
3 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

the atmosphere is amazing; the service was excellent

OT
San Francisco
10 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Always a great time before or after shopping. Our go to in the city with my girls!

L
Seattle
5 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Very attentive top-notch service. Excellent unique dishes. And the setting is sublime.

OT
San Francisco
39 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

The best place

AR
1 review
Dined 7 days ago
Overall 3food 4service 1ambience 5

We loved the atmosphere at the Rotunda. Our server was incredibly rude and angry because we ordered one full service tea for 50$ (to share for two people). There were three of us and we ordered the lobster sandwiches, one full service tea and two extra beverages. She said it would not be enough (it was more than enough) and was so snotty. It was horrible - for the one day of taking my kids into SF for a very special treat - I was horrified to be treated this way. Please fire this person.

AA
1 review
Dined on October 13, 2019
Overall 5food 5service 4ambience 5

Awesome Venue! Great Ambiance..Delicious Food. The popovers are the best! Service is less than perfect, however they forgot the birthday that we told them about when we made the reservation and at check in.

KC
1 review
Dined on October 10, 2019
Overall 5food 5service 5ambience 5

Love the service here. Staff is beyond friendly and accommodating. Food is amazing every time I visit!

J
San Francisco
2 reviews
Dined on October 10, 2019
Overall 5food 5service 5ambience 5

I❤ed my experience Thankyou

MD
San Francisco
6 reviews
Dined on October 9, 2019
Overall 5food 5service 5ambience 5

Well, when my sweet and I go for lunch we are always swiftly taken to are table. We order within minutes and relax and enjoy the ambiance. Food arrives all good and delicious!

J
San Francisco
1 review
Dined on October 8, 2019
Overall 5food 5service 5ambience 5

Our waiter was wonderful. Table overlooking union square. Celebrating a special birthday in a special place

KA
Orlando
60 reviews
Dined on October 8, 2019
Overall 5food 5service 5ambience 5

We love this restaurant and the staff. It is not our first time and we love being able to shop and have a great meal.

We started with a glass of rose' bubbly to cleanse the palate along with a lobster tempura appetizer. for our entree we had the shrimp and crab louie plus the dunguness crab club and washed it down with a nice bottle of wine. We skipped dessert but only bc we had a nigh dinner that night as well.

2
San Francisco
71 reviews
Dined on October 7, 2019
Overall 5food 5service 5ambience 5

First: the venue is spectacular. Second: the food was delicious, with beautiful presentation. Third: the service was wonderful: charming and helpful waitstaff; attentive support staff with a smile; everyone involved was very professional. Lunch at The Routenda is perfect!

DH
San Francisco
2 reviews
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

Unbelievable experience. Love the food. The service is remarkable. The ambience is spectacular. Highly recommend it.

OT
San Francisco
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Overall, we had a great afternoon tea experience. We love to go back again

OT
San Francisco
1 review
Dined on October 5, 2019
Overall 3food 3service 3ambience 4

Our waiter was friendly and charming, but even he complained about how the menus were printed and sent from corporate, so they were never accurate and often obsolete. The entire restaurant smelled strongly like old seafood. The tea service food tasted like it was made several days before and then left out with other aromatic food. My water glass was never refilled even though we asked several times and the carpet and walls were filthy. This place was recommended to me by several people and was on my SF bucket list for high tea. I was sincerely disappointed.

OT
San Francisco
3 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Charlie is awesome! Great food. Delicious views of union Square

LP
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Had a great experience , our waiter Travis I believe was his name was phenomenal ! I will deff be back soon!

MC
Pittsburgh
4 reviews
Dined on October 5, 2019
Overall 5food 4service 5ambience 5

Amazing views, hostess sat us at window. The views are amazing here. Food pricey but worth it. Our service was outstanding. Just a very special restaurant. Please tell pastry chef to not cook the popovers so long. They should not be so well done.

FO
San Francisco
13 reviews
Dined on October 5, 2019
Overall 5food 4service 5ambience 5

I just love the setting. The food prices are high but it's the Rotunda and well worth it because of the classic popover with strawberry butter. And that little cup of consumme is a treat. The lobster roll is a huge portion. And the crab and shrimp louie is always wonderful and good to share.

AB
San Francisco
3 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

The Rotunda at Neiman Marcus is an iconic San Francisco treat for lunch. It’s a beautiful setting with delicious food to match its classic aura. The staff is attentive, happy and eager to serve.

I
Orange County
9 reviews
Dined on October 2, 2019
Overall 3food 3service 4ambience 3

Underwhelmed by quality of food—seemed stale and old. Tea got cold too fast.

G
Orlando
9 reviews
Dined on October 2, 2019
Overall 5food 4service 5ambience 5

Took my mom for a birthday lunch. We had a lovely time. The drinks, atmosphere and service are all top notch for a perfect “classic and classy San Francisco” experience.

MC
San Francisco
3 reviews
Dined on October 1, 2019
Overall 5food 5service 5ambience 5

Travis our server is FANTASTIC. He is fun, knowledgeable and witty.

PC
Atlantic Canada
1 review
Dined on October 1, 2019
Overall 5food 5service 5ambience 5

What a beautiful restaurant! And every element was top shelf - atmosphere, service and food. We love this place so much, today was the second time in two days. Our server, Walter, was outstanding - engaging, attentive and very helpful with our menu selections. He’s also an amazing ambassador for the city. The food? Well, we would come back for the delicious chicken broth (by the carafe) not to mention the popovers. Everything we had fit the bill for our particular mood each day. The salmon and warm seafood salad on day 1 and the chicken and pappardelle with braised short ribs today (the short rib dish won today, the other day, it was a draw). Come for the view and interior - you’ll keep coming back for the food and the service (thank you Walter - you’re the best)!

OT
Los Angeles
1 review
Dined on September 30, 2019
Overall 5food 1service 3ambience 4

Terrible tea service. It worth the price.

JM
San Francisco
17 reviews
Dined on September 30, 2019
Overall 5food 5service 5ambience 5

Our server was terrific and we enjoyed sitting in a private booth. We appreciate the restaurant acknowledging our anniversary. Great time.

OT
San Francisco
2 reviews
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Mommy and Me Date

OT
San Francisco
2 reviews
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Great birthday celebration

KB
San Francisco
13 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Great atmosphere and food. High prices but worth it.

LS
San Francisco
2 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

amazing ,view ,we would have enjoyed more food option, but it was very limited other than it was a very happy experience

RG
Dallas
1 review
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

Great food overlooking Union Square. Relaxing reprieve from the crowds.

OT
San Francisco
3 reviews
Dined on September 27, 2019
Overall 4food 4service 2ambience 4

Food and ambiance was fine. Nothing really stood out in particular. For the price, I expected service to be above par at least but that wasn't the case. Service was slow and lacking. We had reservations for a party of 6 and the table size was tight and crowded. The food barely had room to all fit on the table. We had to rush to eat to get plates out of the way in order to make room. Not ideal. And they automatically charge 20% gratuity for 6+.

MG
New England
5 reviews
Dined on September 26, 2019
Overall 5food 5service 5ambience 5

Lovely birthday lunch with an old friend.. the staff brought her a cupcake with a candle and comped it. I left a very good tip, as it was a perfect touch.

KW
San Francisco
1 review
Dined on September 25, 2019
Overall 3food 3service 3ambience 5

Booked a table for 2 for their afternoon high tea at 2:30pm. We had the signature tea service which came with 5 sandwich, 5 pastries and a scone. What was great was that they catered the sandwich to us as we were both pregnant and could not take cured meat but it wasn't the best tasting afternoon tea, it was overpriced in my opinion. $50 USD per pax. But I guess you are also paying for the ambience, which was great.

However, we were not told at the start when we were seated that the high tea goes on till 4pm only. At 3:45pm, we were told that they were closing and we still had a bunch of food and half a pot of tea left. It would be nice if this was mentioned at the beginning, the time given for a high tea was too short, kinda defeats the purpose of going for a high tea.

We stayed on for a while more, hoping to finish our tea, we had the remaining food packed in a to go box and also settled the bill. Don't know if it was intentional for us to hear but at 4:20pm, one server asked to the other server who was just beside our table if he was waiting for us to leave. We were put off by this rude remark because if they needed to clear the table and wanted us to leave, someone could have come forward and told us that they had to turn over for dinner.

This wasn't what I was expecting considering when we settled the bill, another lady told us not to rush. Won't be going back here again and I don't recommend this place for their high tea too. Service and food was underwhelming.

OT
San Francisco
3 reviews
Dined on September 24, 2019
Overall 5food 4service 5ambience 5

Great place. Enjoy every time I’m there. Plus the shopping excellent choice.

M
Los Angeles
5 reviews
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

The service was impeccable. Neiman Marcus San Francisco exceeded my expectations.

ST
San Francisco
3 reviews
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

Such a lovely and special event every time we go. Dahn was exceptional and the food was , as always, a delight.

Always a respite in the midst of the day.

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