The Rotunda at Neiman Marcus - San Francisco

4.6
icon/ic_reviewCreated with Sketch.
4215 Reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Contemporary American
We invite you to take part in a time honored San Francisco tradition and lunch at the Rotunda at Neiman Marcus. This spectacular restaurant sits underneath a stunning glass dome constructed of more than 2500 pieces of colored glass. The room curves around a central atrium four stories above the entrance. Be sure to request a cozy private booth or a window seat overlooking historic Union Square. Indulge in a glass of bubbles while noshing on our signature Lobster Club or savor delicate sweets and tea sandwiches with our Afternoon Tea.
What 4215 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.4
food
4.5
service
4.7
ambience
4.0
value
Noise · Moderate
90% of people would recommend it to a friend
Sort by
Filters
GF
1 review
Dined 3 days ago
Overall3food3service4ambience4

I had called at least four times mid Dec. to try and make reservations. I never received a return call.
I did make reservations one month later by using open table. Every time I tried to call I got the answering machine.
We were seated promptly and service was good. My guests enjoyed the Lobster Roll and Prime rib sandwich. I order the burger medium and it was well done and dry.
I would come back and order the prime rib sandwich or lobster.

JK
San Francisco
9 reviews
Dined 4 days ago
Overall5food5service5ambience5

Wonderful lunch with an old friend. Food was good, servers attentive. We were able to linger over our tea without feeling rushed. Lovely experience. Thank you

V
San Francisco
2 reviews
Dined 4 days ago
Overall5food5service4ambience5

Apart from the unnecessarily rude hostess (Rochelle?), we had a fantastic experience. Our server Nick was fantastic and the food delicious. Classic SF

BW
Minneapolis
130 reviews
Dined 7 days ago
Overall5food5service4ambience5

Excellent food. Stunning setting so closely under the stain glasses dome of the Rotunda. Waiter, Charlie, was excellent. Hostess team is always frustrating to deal with in terms of how they assign tables.

OG
1 review
Dined 7 days ago
Overall5food5service5ambience5

Wonderful service and food!!! Very beautiful atmosphere.

DJ
San Francisco
10 reviews
Dined on January 20, 2020
Overall5food5service5ambience5

Double birthdays. We were well attended to, our waiter Joe was fantastic, and the maitre’d/managerJohn was likewise outstanding.

I
San Francisco
17 reviews
Dined on January 20, 2020
Overall5food5service5ambience5

Service was impeccable.

MC
San Francisco
3 reviews
Dined on January 19, 2020
Overall2food2service1ambience3

Service was super slow. It took a long time for us to place the order, receive our tea and bites, and get the bill. Afternoon tea hors d’oeuvres were mediocre, and the desserts were especially bad. We took a bite out of each one and regretted consuming the calories.

OT
San Francisco
45 reviews
Dined on January 19, 2020
Overall5food5service5ambience5

Wonderfulmseafood salad ..

JM
1 review
Dined on January 18, 2020
Overall5food4service5ambience5

The service was very nice. My waiter was very helpful and courteous. The bus person was very nice and provided very good service.

B
San Francisco
15 reviews
Dined on January 18, 2020
Overall1food1service3ambience2

The food was terrible. My mom ordered salmon and it was VERY salty. Then she ordered the steak as I did. It was terrible and full of grizzle. There was more grizzle than meat.. never tasted so much fat and grizzle in a steak. I was very very disappointed. For the price I expected a good meal.

JR
San Francisco
11 reviews
Dined on January 17, 2020
Overall4food4service5ambience4

Excellent service. My entree was excellent. Overpriced but we knew that before we made reservation. Great place to go for a very special occasion. Popovers are still the best bonus ever!

OT
1 review
Dined on January 16, 2020
Overall5food5service5ambience5

Tea service is wonderful

LM
San Francisco
2 reviews
Dined on January 12, 2020
Overall5food5service5ambience5

Excellent all around and we will be back again and again!

P
San Francisco
4 reviews
Dined on January 12, 2020
Overall4food3service5ambience5

The restaurant is beautiful and the service is excellent, however the food was very mediocre. I had higher expectations considering the price, so I was a bit disappointed.

R
San Francisco
142 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Lovely afternoon high tea as always!

EK
Los Angeles
3 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Great service and atmosphere! Our server Thomas was very attentive and didn’t rush us. Will definitely be back again.

D
Miami
95 reviews
Dined on January 11, 2020
Overall5food4service4ambience5

I went with my 7-year old granddaughter who had been there twice before. She really appreciated the ambience now that she’s 7!

They fit us in, since we missed our noon reservation as she got to my house very late, and we arrived at the reservation very late.

Thank you!

TO
San Francisco
3 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Our server Boni was extremely pleasant and wonderful. Food was amazingly excellent as always.

TH
Orange County
14 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

It is always a lovely experience, the waitstaff is nice and efficient. The food is delicious, but a bit over priced.

A
Chicago
2 reviews
Dined on January 10, 2020
Overall1food1service2ambience4

Despite having a 1:45pm reservation we weren’t seated until 2:30!! We had told them this was for a special occasion (wedding anniversary) and still we saw other people who came in after us being seated ahead of us. We were invited to wait at the bar for our table - the bartender was exceptional! We kept noticing empty tables and would go to the rude hostess who finally decided to seat us at a really off to the side table. The server we got was fantastic. Attentive and polite. But nothing special was offered for our anniversary even though we saw the table beside us had a little candle on a cupcake brought out to celebrate her birthday. We ordered the high tea for $50. We got 5 mini “sandwiches” and 5 mini desserts - none of them were exceptional. Not worth the money.

VB
San Francisco
90 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

The nicest wait staff I've ever experienced. Fabulous room. Great menu and everything is delicious. Relaxed

CG
San Francisco
1 review
Dined on January 10, 2020
Overall5food5service4ambience5

A wonderful and elegant place to have lunch .
A personal favorite !

ST
San Francisco
5 reviews
Dined on January 9, 2020
Overall5food5service5ambience5

Superb food and excellent for an elegant business lunch

M
San Francisco
11 reviews
Dined on January 9, 2020
Overall3food2service4ambience2

Food was unexceptional. My coworker had the cod sandwich and the bread was burnt on both sides. I had the short ribs. The noodles were oily and it looked like it had been sitting too long under the heat lamp. Will not go back for lunch there.

D
1 review
Dined on January 8, 2020
Overall5food5service5ambience5

Everything was excellent - just like I remembered it. The popovers, as always, were amazing and irresistible. I had the chicken salad - really nicely prepared, with not too much mayo or dressing on the greens. My daughter had, and loved, the hot seafood salad. If you haven't been there before - I know you will be impressed with the beautiful view of Union Square.

T
San Francisco
6 reviews
Dined on January 8, 2020
Overall4food4service5ambience4

Have been going to the Rotunda at least once a year for a long time. I think the food preparation is not as outstanding as it once was --- more similar to Nordstrom cafe. Items no longer represent the outstanding price. Service is always excellent. Best part, of course, is the popovers and the consomme.
Price
I do wish they would make it easier to make reservations -- by phone, voicemail is the only option. Open table has times, but during busy seasons it would be nice to speak to reservation person.

OV
Portland
6 reviews
Dined on January 7, 2020
Overall5food5service5ambience5

The perfect ladies that lunch spot.

OT
San Francisco
7 reviews
Dined on January 7, 2020
Overall4food3service4ambience4

We went for lunch and, frankly, the food was less in every way. Smaller amount, more average in taste.

J
Los Angeles
5 reviews
Dined on January 7, 2020
Overall5food5service5ambience5

Fabulous! We enjoyed it!

F
San Francisco
12 reviews
Dined on January 5, 2020
Overall1food1service1ambience3

Will NOT return

Service: almost non-existent
Food: below average

OT
Los Angeles
1 review
Dined on January 5, 2020
Overall2food4service3ambience3

We waited half hour for the window seats but server refused to give it to us even though there’s one open and we are the first one in queue.

DG
San Francisco
4 reviews
Dined on January 5, 2020
Overall4food3service5ambience5

Lovely locale , excellent service but a miss on the food- very ordinary at those prices.

DH
San Francisco
24 reviews
Dined on January 4, 2020
Overall4food3service5ambience4

We arrived early for a late Saturday lunch, were greeted warmly, and seated immediately at a nice table. Servers were friendly, attentive, and professional. Two of us ordered from the lunch menu, and one ordered afternoon tea. The signature popovers with strawberry butter were delicious, but the complimentary chicken consommé was too salty for one companion, and tasted burnt for the other, so I drank all three cups, even if they were obviously from the bottom of the stockpot - a treat perhaps for Mrs. Patmore, but not to be served to Countess Grantham. My cod sandwich was crunchy and delicious, but my companion's chicken salad was oddly seasoned, and not to his taste. My other companion's afternoon tea was presented lined up on a slab of stone, with savory finger sandwiches and tea cakes side by side. This clichéd attempt at modern style was totally out of place in the ornate setting, and seemed almost an insult next to the 3-tiered silver stand served to the party of four at the next table. A simple polished metal tray for one would have been more appropriate. The contemporary music was not loud or obtrusive, but detracted from the mood. The Rotunda is making a mistake trying to be hip and trendy in their presentation, or too adventurous in their seasonings. They should attend to details and stick to the classics.

BP
San Francisco
18 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Fabulous as always!!!! Would always recommend to anybody that wants a fun afternoon with great food

S
Los Angeles
1 review
Dined on January 3, 2020
Overall5food5service5ambience5

the popovers were amazing!! definitely better than regular old bread.

J
San Francisco
6 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

We had to wait awhile even though we had a reservation but they could not have been nicer. The view ,servers and ambiance was top cabin. We each ordered something different an each meal was delicious. Definitely a Special Occasion Winner!!!

c
San Francisco
17 reviews
Dined on January 3, 2020
Overall5food4service5ambience4

Great experience from start to finish. Our waiter was delightful - excellent service and pacing. We popped in for a quick early lunch and had some Iron Horse sparkling, shrimp and crab louie, NY Strip Steak. All exceeded expectations. The amuse, popover, and mint chocolate at the end framed the meal nicely. Thanks for a great time!

OT
1 review
Dined on January 2, 2020
Overall5food5service5ambience5

Everything was just perfect.

LM
San Francisco
1 review
Dined on January 2, 2020
Overall3food3service4ambience5

I made the reservations online for High Tea and made the time for 1:00pm when we arrived we were told Tea service does not start until 2:00pn and we were welcome to have lunch or return in an hour
We chose to sit but this was not the experience we planned
We not a good value or what I planned for this event
We tried to make the most of it but disappointed