The Rotunda at Neiman Marcus - San Francisco

4.6
3991 reviews
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$31 to $50
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Contemporary American

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Afternoon Tea
We invite you to take part in a time honored San Francisco tradition and lunch at the Rotunda at Neiman Marcus. This spectacular restaurant sits underneath a stunning glass dome constructed of more than 2500 pieces of colored glass. The room curves around a central atrium four stories above the entrance. Be sure to request a cozy private booth or a window seat overlooking historic Union Square. Indulge in a glass of bubbles while noshing on our signature Lobster Club or savor delicate sweets and tea sandwiches with our Afternoon Tea.
What 3991 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.8
ambience
4.1
value
Noise · Moderate
91% of people would recommend it to a friend
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PB
San Francisco
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Champagne and Lobster fries are the best! You'll definitely feel like you out for a treat. If you don't have reservations sitting at the bar is always a great experience. The bartenders also give great service.

SS
San Francisco
16 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Always a delightful dining experience at the Rotunda!

T
San Francisco
6 reviews
Dined 4 days ago
Overall 3food 3service 4ambience 5

Food was overpriced and underwhelming. You're basically paying for the ambiance and service.

OT
San Francisco
4 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Food and service was spectacular!!!
Starting from the host, the server and kitchen. Drinks from the bar was great too!
Will definitely come back for more!!!

Five star ⭐⭐⭐⭐⭐ service!!!
Thank you!!!

T
San Francisco
28 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Everything tasted great! From the crispy lobster egg rolls to the crispy cod sandwich. The lobster club doesn’t disappoint.
The ube flan was fantastic!
Staff is very attentive and friendly!

AG
San Francisco
24 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

one of my favorite spots for lunch downtown. always delicious and fun. grazie

MB
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Lovely experience all around. The serving staff was excellent. The food was generous and delicious

M
San Francisco
10 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Lunch is always wonderful at the Rotunda! Family tradition.

VC
Las Vegas
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

Our waiter was excellent! He was attentive, young, cute and made us older women feel special.

J
San Francisco
16 reviews
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

Our group meets for lunch here once a month and they always give us the table we like, the food is excellent, and the big windows overlooking Unuin Square bring in lots of light.

GF
San Francisco
10 reviews
Dined on August 12, 2019
Overall 4food 4service 5ambience 5

Our server, Jason, was wonderful — friendly, funny and knowledgeable. The food was good, but for the cost, there wasn’t much of it. Atmosphere was lovely, but the ladies room was truly disgusting — dirty, smelly, paper all over the floor, but none in the stalls. This really is unacceptable when one is paying $50 for a pot of tea, a few sandwiches and cookies. Overall it was a nice experience, but I don’t know if we’d return. There are several tea houses in SF where the prices are lower and the food much more generous.

PM
San Francisco
4 reviews
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

I use the Rotunda exclusively for business meals. Very elegant, and service is always first-rate. Strongly recommended.

U
Central Coast
2 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

I just had lunch there by myself. Lovely ambiance, excellent service. Loved it!

OT
San Francisco
3 reviews
Dined on August 10, 2019
Overall 4food 4service 5ambience 5

Our waiter was lovely and the service from the staff terrific. My only disappointment was that I ordered the crab and shrimp salad and the avocado was replaced with slices of cucumber without giving me advance notice. It was a disappointment.

SW
San Francisco
1 review
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

We went for my daughter’s birthday and they made sure she felt welcome, gave us a table in the window, and brought her a festive cupcake! The tea service was delicious and so was the lobster bisque. Definitely a highlight of our day.

OT
San Francisco
10 reviews
Dined on August 9, 2019
Overall 5food 3service 5ambience 5

The food is adequate, though for the price it should be much better. One goes to this location for its setting, to see and be seen, and people watch.

MS
1 review
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

We had such a fabulous time having tea for five. It is a lovely place beneath the Rotunda and we sat by the window with a view of Union Square. The service and attention was tops, especially given that a member of our party had a dairy allergy and she was given her own plate of dairy free offerings. Another ordered tea that wasn’t to her taste and it was replaced with another option. It was a birthday celebration and is one to remember forever. Thanks! We will be back!

KH
1 review
Dined on August 8, 2019
Overall 5food 5service 4ambience 4

Food was delicious but over priced for the portion sizes. Real easy to spend $100 on two sandwiches, bowl of soup and two sodas for lunch.

t
San Francisco
2 reviews
Dined on August 7, 2019
Overall 5food 5service 5ambience 5

We were seated right on time and the server was very attentive. The food was delicious and the service was fast. The food is a bit pricey for the value but it comes with a nice view and you pay for the service and the ambiance.

l
San Francisco
4 reviews
Dined on August 6, 2019
Overall 5food 5service 5ambience 5

We had a wonderful time. All of the staff members were incredibly thoughtful and service was great. The popovers are amazing!

S
San Francisco
27 reviews
Dined on August 4, 2019
Overall 3food 3service 5ambience 5

Great atmosphere, not noisy, pricey, farmed Norwegian salmon was almost tasteless.

OT
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Mini baby sprinkle

RB
San Francisco
3 reviews
Dined on August 3, 2019
Overall 4food 4service 3ambience 5

Food and ambience were great, but the server never came back to check on water or refill the tea pots until we flagged them down

JM
San Francisco
25 reviews
Dined on August 3, 2019
Overall 3food 3service 3ambience 4

$5 for a tea bag and hot water is just a bit too much. I have been going to The Rotunda for years, but it's lost something for me.

BP
San Francisco
15 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Always have a wonderful experience here. I like to dine there as often as I can

OT
San Francisco
1 review
Dined on July 30, 2019
Overall 2food 2service 3ambience 2

We ordered two crab Loui salads and noticed the green was not fresh at all. Also pop over was too harden. I was disappointed so much as well my friends too.

L
San Francisco
15 reviews
Dined on July 30, 2019
Overall 5food 5service 5ambience 5

A lovely place to dine with people who you want to speak to and enjoy their company.

E
1 review
Dined on July 28, 2019
Overall 4food 2service 5ambience 5

Food quality was sub par. The only this good was the tea and initial 2 appetizer. For the price I was paying, was really hoping that the quality of food was much better

WG
San Francisco
6 reviews
Dined on July 28, 2019
Overall 4food 5service 3ambience 4

I arrived early and the hosts didn’t seat me until about a few minutes prior to my reservation time although they were not busy and my table was ready. What baffled me was that there were a few hosts and no one could seat me just yet. That’s poor service as I asked if I could be seated. Our waiter was kind though.

T
San Francisco
5 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

always good food and service. We enjoy it very much after 20 + years, we keep come back.

OT
El Paso
10 reviews
Dined on July 27, 2019
Overall 4food 4service 3ambience 4

It was great until Pam made our waiter take a break and she came on for him.
She was very impersonal and really didn’t care that our food or dining experience was unsatisfactory.

I was very excited that I had Finally gotten a table by the window after several times making reservations on Open Table and dining at the Rotunda and requesting a window table and it was less than perfect because of Pam’s attitude!

We had gone there for a celebratory Birthday lunch and it’s one of my favorite places to lunch when I’m in San Francisco.

JC
1 review
Dined on July 26, 2019
Overall 3food 2service 4ambience 2

Very pretty at first, however our booth was covered in crumbs, food wasn’t great. Just worth the view

JD
Portland
1 review
Dined on July 23, 2019
Overall 5food 5service 5ambience 5

The lobster club sandwich was worth a trip to San Francisco.

CC
1 review
Dined on July 23, 2019
Overall 1food 3service 1ambience 4

Only recommend for the location and experience. Poor service.

EW
San Francisco
4 reviews
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

The Rotunda at Neiman Marcus provides an elegant and memorable dining experience. My Late Mom and I have been going there through the years for lunch and fabulous afternoon tea. We have brought people as well. Since my Mom passed away last July 2018, I wanted to share the experience with a special friend that is like a daughter to me. It was celebrating her birthday and recent graduation. The service and food were outstanding even the famous popovers. My friend plans to take her Mom there when she comes to San Francisco from South Korea as she knows her Mom would love it.

OT
Los Angeles
3 reviews
Dined on July 20, 2019
Overall 4food 5service 2ambience 4

Celebrated a birthday at The Rotunda for High Tea

OT
San Francisco
5 reviews
Dined on July 19, 2019
Overall 4food 4service 3ambience 4

No Open Table dining points awarded for some reason.

OT
San Francisco
1 review
Dined on July 18, 2019
Overall 5food 5service 5ambience 5

Great food, service, and views! Only note is that it was a little warm in the room temperature wise.

OT
San Francisco
36 reviews
Dined on July 17, 2019
Overall 5food 5service 5ambience 5

Always pure joy eating and sharing fun at NM Rotunda

OT
1 review
Dined on July 17, 2019
Overall 5food 5service 5ambience 5

Celebrated my moms birthday here and they gave her a cute little cupcake with a candle and everything! Thanks Jason M. for the great service and entertaining my parents!

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