The Rotunda at Neiman Marcus - San Francisco

4.5
3849 reviews
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$31 to $50
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Contemporary American
We invite you to take part in a time honored San Francisco tradition and lunch at the Rotunda at Neiman Marcus. This spectacular restaurant sits underneath a stunning glass dome constructed of more than 2500 pieces of colored glass. The room curves around a central atrium four stories above the entrance. Be sure to request a cozy private booth or a window seat overlooking historic Union Square. Indulge in a glass of bubbles while noshing on our signature Lobster Club or savor delicate sweets and tea sandwiches with our Afternoon Tea.

Specials

Cinco de Mayo - Special Menus & Offers

Join us all day Cinco de Mayo for themed specials and $5 Herradura Reposado Margaritas!

Sunday, May 5, 2019

What 3849 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.7
ambience
4.0
value
Noise · Moderate
89% of people would recommend it to a friend
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A
1 review
Dined 3 days ago
Overall 4food 4service 4ambience 4

I brought 2 friends who has never been to the Rotunda for lunch. One of the them, it was her birthday.
She was very surprised. I recommended the lobster roll sandwiches, of course (which is the best). When our waiter mentioned lobster bisque soup. 3 was ordered right away. I myself this time had the butternut squash pasta, which I enjoyed so much. Both ladies enjoyed their food. They will be returning with friends themselves to try other dishes. And Afternoon Tea.

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OT
San Francisco
15 reviews
Dined 4 days ago
Overall 3food 3service 4ambience 3

So, so. Air conditioning was broken. Unusually hot. Some of the tea items were stale.

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GS
Orlando
5 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

WOW ... First d all It’s Neiman Marcus Unbelievable Decor, Experience, and Dining. The Rotunda History & Beauty attracted us there but the Food, Service, and Ambience was Excellent

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EC
San Francisco
3 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

It was great to celebrate my birthday with family in an amazing atmosphere! Thank you!

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OT
San Francisco
1 review
Dined 5 days ago
Overall 2food 2service 2ambience 4

Caesar Salad was ok, very little dressing and I noticed that romaine was brown on edges . It’s a beautiful location which is why I picked it, but after two mediocre salads and coffee/iced tea, didn’t feel that the $100 plus dollars I spent was worth it.

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OT
San Francisco
2 reviews
Dined 6 days ago
Overall 3food 1service 4ambience 4

We ordered the Shrimp Louis salad and it was a disappointment . The shrimp was large and tough and the salad and dressing very mediocre.
Service was excellent, but all in all won’t come back anytime soon.

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OT
San Francisco
3 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Always a wonderful experience. Such a beautiful space, with excellent food and peerless service.

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GC
San Francisco
87 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

I absolutely love this experience. It's so elegant, refined, and special.

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OT
San Francisco
10 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Lovely afternoon tea.

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l
San Francisco
34 reviews
Dined on April 12, 2019
Overall 4food 2service 5ambience 5

Beautiful, classy restaurant. The view is amazing and so is the service. My grab salad was dry and blend.

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JW
San Francisco
2 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

A plus as usual!

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n
Chicago
6 reviews
Dined on April 11, 2019
Overall 4food 3service 3ambience 3

You could visit, but not many times,
Food is average, atmosphere is wonderful.
pricey, but worth it, if you want romantic place.

but Food is Ok, just not bad :-)

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r
San Francisco
2 reviews
Dined on April 9, 2019
Overall 5food 4service 5ambience 5

I brought my mother here for afternoon tea to celebrate her birthday- tea at The Rotunda is always exceptional with excellent service. My mom traveled from out of state and she really enjoyed herself. Ask your waiter(ess) to take a photo of your table and company when the tea/scones/mini sandwiches arrive! Each year, I try to reserve a tea for two in the month of December since holiday tea is special.

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OT
Vancouver
1 review
Dined on April 8, 2019
Overall 5food 5service 5ambience 5

Our server and the service overall was exceptional. Would highly recommend visiting if you’re in the area!!

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T
Sacramento
1 review
Dined on April 8, 2019
Overall 5food 5service 5ambience 5

Always like to sit by the windows and I shall remember to put that on my reservation when I book

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SF
San Francisco
1 review
Dined on April 7, 2019
Overall 4food 4service 3ambience 5

The Rotunda is a beautiful location, and was perfect for celebrating my Mom's birthday. We were seated right away with our reservation. The waiter seemed rushed and a bit impatient taking our orders and in placing the sandwhich tea tree on the table (a leg of it landed in the lemon curd tray). And it would have been nice if the crumbs would have been cleaned from the linens in between the popovers (which were delicious) and the serving of the tea sandwiches. Our water cups were promptly refilled, and our tea kettle promptly filled with hot water, and that server seemed relaxed and not in a hurry. Also loved that we were not rushed away from our table once we were done eating and that we were left to enjoy finishing our tea.

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PO
1 review
Dined on April 7, 2019
Overall 3food 4service 3ambience 3

It was a good experience, thought they could have given a better table based on my request and reservation. Additionally it took them 30mins to sit 2 people.
Service staff was very attentive. Quality food and tea.

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FR
San Francisco
8 reviews
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

Such a great place for lunch before or after your shopping excursion around Union Square. It's pricey, but you'll enjoy the food and the ambiance of The Rotunda.

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ES
Sacramento
20 reviews
Dined on April 6, 2019
Overall 1food 3service 4ambience 4

We love the Rotunda. The last couple time we have visited it has been so hot! This last time i told myself i can't ever come back... We asked them to turn on the A/C but they didn't and the waitress agreed how hot it was. Melting.....

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NW
San Francisco
7 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Awesome food, great Many brunch options . Awesome bloody Mary’s , service excellent.

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CW
San Francisco
1 review
Dined on April 4, 2019
Overall 5food 5service 5ambience 5

Wonderful place for Ladies who lunch. Lobster fries!!!
Birthday cupcake is gross. Only complaint.

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K
San Francisco
16 reviews
Dined on April 4, 2019
Overall 3food 3service 3ambience 3

The view from the Rotunda is currently ugly due to the construction at Union Square. Menu consistently good. I would suggest other venues until the construction is completed.

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SF
San Francisco
12 reviews
Dined on April 3, 2019
Overall 5food 5service 4ambience 5

Gorgeous room. Nice touch giving diners the "amuse bouche" before lunch consisting of the popover, and the chicken broth. Both of which were delicious. Friend had the crab sandwich and said it was the best she ever had. Great place to have lunch in a beautiful setting.

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OT
San Francisco
3 reviews
Dined on April 2, 2019
Overall 5food 4service 5ambience 5

Food is good but very expensive. We always go for the atmosphere and experience - it's worth it. Their specialty bread is always a treat and we really like the additional complimentary broth starter with a little cheese bread bite.
The shrimp cocktail had way too much sauce at the base and overwhelmed the seafood. Chicken salad was good but fruit presentation could have been better.
What always makes an experience is the service and it's always excellent.
Jason, our server, was perfect. Rare to get polished service such as this.

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M
San Francisco
6 reviews
Dined on April 1, 2019
Overall 4food 4service 5ambience 5

Food, though a little on the high side, and ambiance are great! Would be a lot better once Union Square's construction is over... Would definitely recommend to first timers in the city.

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SH
San Francisco
2 reviews
Dined on March 31, 2019
Overall 3food 2service 4ambience 2

Restaurant’s bathroom have no changing table. Very inconvenient for people who have kids. Air conditioning is not enough as it is under the sunlight so makes it very stuffy. Quality of the tea service was so so. The food is not that great and definitely not with the price.

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OT
San Francisco
1 review
Dined on March 31, 2019
Overall 4food 4service 4ambience 5

We had a wonderful experience! We were prom dress shopping for my friends daughter and we decided to take her here for a special lunch. The consommé and popover are always delicious. I recommend the lobster club but would steer away from the crab melt.

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l
Palm Springs
3 reviews
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

Best waiter I have ever had there. His name is Nick.

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LC
1 review
Dined on March 31, 2019
Overall 2food 2service 3ambience 4

The food quality dropped. The server had boogers in her nose which was very disturbing. The other server had pretty bad armpit smell when he was trying to clean up the table.

The environment is nice tho.

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IT
Central Coast
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Wonderful experience with superb service. Would highly recommend. Thank you!

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MM
San Francisco
11 reviews
Dined on March 30, 2019
Overall 5food 5service 4ambience 5

I always love The Rotunda. Atmosphere, service, and dining. One thing I have to criticize for this experience is the server at our table wasn’t too attentive but fast when he pick up the check. Understood a busy sat. Overall is good and will still go.

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OT
San Francisco
1 review
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

This is a great place for a special lunch like a birthday for a college roommate! The view of the amazing dome with the view of Union Square is beautiful. My visits have been limited to special occasions because of the price but our food and service was excellent.

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OT
San Francisco
5 reviews
Dined on March 24, 2019
Overall 2food 4service 2ambience 1

The ambiance is not good. There is mess on the chair and no one clean it. The food is just okay to eat. Not good but can be eaten. But, the view is great. If people wants to have a nice view of the union square, this would be great choice.

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CH
San Francisco
4 reviews
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

Great food as always and we love the atmosphere. I now live in Sacramento, but love it when I have the opportunity to share a meal with a friend here.

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OT
San Francisco
3 reviews
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

The staff was very kind, the interior was unique and perfect. The food tastes good, too. It's expensive, but it's big in quantity.

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OT
Los Angeles
1 review
Dined on March 23, 2019
Overall 2food 2service 1ambience 5

Had called & asked for a reservation for Tea/they said all day, so I booked Open Table for 1:30 Res.When we sat, & said that was what we wanted, they said they did not have any scones etc left, so we had to order from regular menu, which was nit what we wanted. Then we saw other people getting full tea service & the answer they booked a later time. The waiter was completely disinterested in waiting on us & showed up rarely, the bus man spoke no English & didn't understand even a simple request for anything other than water. The food was good but pricey ($15.00 for soup?)

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C
San Francisco
8 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Server was excellent and food was very good.

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OT
San Francisco
4 reviews
Dined on March 22, 2019
Overall 4food 5service 3ambience 5

Food is superb. Service can be better

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PJ
San Diego
3 reviews
Dined on March 22, 2019
Overall 5food 4service 5ambience 5

What a lovely spot for a special luncheon. Charlie was our very attentive waiter. He is top notch and incredibly accommodating when we discovered a very wobbly table they made sure we were comfortable. Oh and those Popovers are what dreams are made of!

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CG
San Francisco
1 review
Dined on March 18, 2019
Overall 3food 1service 4ambience 4

The Caesar salad was close to inedible. The chicken was a pale blob of meat. It was not sliced, had no flavor or seasoning. The greens were filled with the core of the lettuce; at least four of them.
Altogether unappetizing and not even close to what I have experienced prior to this visit.
Obviously, the attention to detail is no longer a top priority. At this price point it is unacceptable.
I was taking a guest from Ohio so I could not complain.
Carol.

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