The Rotunda at Neiman Marcus - San Francisco

I tried the new watermelon salad. It was very good but not filling so order something else with it. Expensive too.

Everything was fabulous; the service was exceptional and afternoon tea is a delight. The atmosphere is stellar and not to be missed in San Francisco.

Service was impeccable and we really enjoyed our afternoon tea! The server also must have overheard it was my birthday because she brought me a cupcake to celebrate! We truly enjoyed the afternoon there! I would highly recommend going to enjoy a relaxing tea with this restaurant!

Lovely meal, as always! The service is always impeccable. Delicious food and the best view in the area. One of my favorite lunch spots!

I came to the Rotunda for afternoon tea as a birthday treat to myself. I have been going here since I was a little girl and thought it would be a nice treat for myself. It did not disappoint as usual.

The Rotunda is living on its legacy. Its prices have soared to extraordinarily high levels for food that is uninspired and unremarkable. The popovers were never quite warm. The chicken salad was flavorless. The shrimp/crab Louis salad was bland. Our server was pleasant but inattentive; various requests went ignored. We flagged down a manager for help; she said "I can't do that for you, I'll get someone to come over." Nothing. I'll continue to patronize Neiman's ground floor cafe, but I don't think I'll be returning here any time soon.

Excellent sercice, our bus boy Raphael was constantly checking to make sure we were comfortable. Our servicer was Elle and found he very personaable and very attentive to our needs.
A truly wonderful experience.
We will back, next time in San Francisco.

Bread was the best thing about meal. The salads were disappointing. Quality has gone down here. Used to be amazing and worth the price. Is still a beautiful place to be.

The Rotunda restaurant at Neiman Marcus in San Francisco's Union Square is always most delightful! The service and the food never disappoint.

Service was a bit slow - not the place for an hour power lunch. Great food and beautiful views. Pleasant and airy ambiance.

The Ambiancebis very nice.
The food was good but not exceptional.

Wonderful experience! However sitting next to the windows can get quite warm.

We love the Rotunda and use it as a SPECIAL day place to come. Jay was our waiter and he was amazing!

Food mediocre, but can’t beat ambiance and location.

The chef may not be tasting the food. There needs to be more spice used. A tad more salt/more dressing/mayo etc. compared to NM cafe in Walnut Creek- Walnut Creek is amazing! The girl who served us was not good. We couldn’t put our finger on it. She brought us the right stuff but with ZERO flair. It wasn’t that she was rude but felt snobby.

Enjoyed the view, enjoyed the uniqueness of the restaurant and enjoyed the food. The popovers and consommé were very nice touches. The chicken salad was delicious. Will definitely be back.

It was overall a good experience! Love the complimentary bread.. I opted for ahi salad which was pretty good!

Popovers were served cold. In the past they were served hot or warm. Seating could be arranged better. Still overall worthwhile doing.

Horrible service, especially from waitress named Megan. She was impolite, looked annoyed the entire time and was plain rude. I’ve come here at least four times with out of town guests. Never again.

Excellent food , welcoming and great service and able to have s conversation w a friend in a charming setting

Very special place for downtown San Francisco. Expensive but festive.

nice ambience
food is good
only time is not good after 4 the restaurant closed😖

I had a lovely time celebrating my 35th birthday here with afternoon. Everything from service to food was delightful.

Exceptional service and attentiveness. Cute cupcake for the birthday girl. Very, very nice indeed.

i always love to stop by every time I am in SF for their puff over and the amazing warm seafood salad is one of my fav!!

Food was good - I found something Keto friendly. Our server was fantastic - attentive and super friendly

There is nothing better than the popovers they serve as bread for the table. Irresistible!

Always impeccable service, and the meals are consistenly good! My SF goto spot!

Great service- Raphael did a great job. Food was good. A really nice environment to celebrate a birthday and visit with friends you don't get to see often. Beautiful spot. Very SF!

The Rotunda is beautiful. Great for a date or a lunch meal old friend. Service is very friendly.
I love their bread. But the food is okay (not amazing) and I don't blame it since everything else is perfect.

We were so disappointed in the food that the whole experience seemed like a 1 even tho it’s a beautiful place with a kind waiter. Also because the food was so expensive for the quality and furthermore we were there for a special ocassion. :(
Granted we are spoiled in Healdsburg with our world class restaurants that use the freshest local ingredients creatively and artfully. But 4 of our 5 meals with you were almost inedible. The prices you charge should not be just for the real estate. You should take pride in the foods you prepare.

We love The Rotunda ❤️ The food and service are always great.

It is a great location. perfect for a weekend lunch and then browsing through the stores nearby. Park your
car at the Sutter/Stockton garage and walk only 5 minutes to the Neiman Marcus store. We'll do it again
soon.

Afternoon tea was wonderful - great selection of teas and small bites. Classy environment and very enjoyable experience all around. Would recommend for a special date or for an engagement party.

Love the location and restaurant setting! I feel that they should step up in the quality of their food. The Rotunda has always been a special place for me.

I have been a customer since I was young. We have always loved coming to have lunch here but this visit was extremely disappointing. They lost my credit card! We sat waiting (unaware of the loss) for more than 20 minutes before our waiter came and told us they were searching for my credit card and then walked away. Another 20 minutes and the manager came over to say they were still looking for my credit card and then walked away. Nobody seemed that concerned. Nobody offered us a free beverage while we waited for them to look for my credit card that they lost! We could not wait any longer as we had an evening event to get to. We were late to that function because we ended up in Friday commuter traffic. I know accidents happen, it is the way they handled it that really disappointed me! This IS Neiman Marcus, upscale establishment. We were truly shocked at how they dropped the ball. By the way, they eventually found my credit card but I was home by then. I think Denny’s could have handled it better than they did.

Beautiful Atmosphere with a fabulous view of the city. Had already been here with friends but this time brought my Mom for the first time. Cherish this memory!

This is a beautiful venue but the food was pricey and underwhelming. The pastries were stale and very stodgy, instead light and flaky. It should be the “go to” place for high tea but, at this price, everything should be made fresh and be of high quality.

beautiful place for lunch with friends
service is very good
food is decent
good wine

Food is not to good as before but the service is excellent