The Rotunda at Neiman Marcus - San Francisco
Wow this is the best place to have lunch in SF. 100%
We got the high tea, the food is very disappointing. We didn't even finish one third of it.
The food and scenery was fantastic. Unfortunately for the price, you would thought the service would be fantastic. It wasn't. Too much time to order, for followup service, etc.
The food was terrible and the service was deplorable. Maybe it was the section we were sitting in, but the server just seemed to avoid our table while other tables had their water/tea refilled automatically. Honestly, we felt discriminated against. The food was an unpleasant surprise because the reviews are so high. The sandwiches in the afternoon tea tasted like they were made from packaged lunch meat and the portions were tiny for the price. If you’re coming here to take pictures, get the cheapest thing to minimize your costs.
They have a really excellent selection of items for the $50 price; it's a much better value than any other afternoon tea I've done. The rotunda area is quiet and private as well, with the balcony providing natural seclusion to all the tables. An excellent choice for a formal get together.
The setting is beautiful as usual. The food is expensive for what it is but very good. Love the popover.
An amazing celebration lunch! Service was impeccable and food, as always, so delicious with such lovely presentation!
Amazing atmosphere, delicious food, excellent service
always a great dining experience as I was entertaining clients and a perfect way to say thank you for your business.
Nick was the most friendly server and so kind and knowledgeable.
Not amazing food but ok.
Lovely place, pricey but worth with beautiful view of sf
Wonderful Mother's Day afternoon - as always at the Rotunda, I felt valued, pampered and knew I was in expert hands. From superior service to perfect food - who could ask for more!
My daughter and I had a lovely time dining at The Rotunda on Mother's Day! Thank you!
My tuna poke was such a tiny portion for the cost. Additionally, it had no flavor. The julienned carrots were not fresh. My waiter never came back to check on me, otherwise I would have told him right away. I had to flag down a busboy to ask for soy sauce. When our waiter finally came back with the check, I told him. My guess was that he was skeptical, as I had eaten my tuna. (I was hungry.) As a consolation, he brought back some cookies from the Chef. I didn't want cookies; I wanted a better dish for the value. So, my friend's chicken salad and my tiny tuna poke..with two iced teas...was $40.00/person. While lunch in the Rotunda has been a part of my ritual when I go to the Golden Gate Theatre, I will now look for another choice.
They are always ready right when you walk in. Also remember to mention your preferences... options!
Waiter sometimes was hard to have come by when we needed something but other than that, everything went great! More happy memories were made for my sister and I, who I didn’t know existed until recently- so it meant a lot that I was able to spend quality time with her in a booth setting :) thank you so so much
A luxurious treat worth treating yourself and/or a friend to, conveniently located in downtown San Francisco.
Their service has improved a lot. Everyone is very professional and courteous.
Lobster bisque was very Delicious as usual. But the lobster club sandwich was huge joke. We’ve been here every year to celebrate either anniversary or birthday. We always ordered the same food because we loved the fact that there were a lot of lobster meat inside the sandwich and testy. Sandwich was three sections for each person. We were so full and satisfied when we left. But this time, there was no lobster meat, only lobster bits with lots of mayonnaise. Not even worth for $8, they want to charge $40 for it. Are you kidding me? Complained to manager and they made another one with actual some lobster meat in it. Still not as good as before but at least they accommodated . That is a mistake from their part; try to cheat customers for the price we pay for a sandwich. Not a right way to do business.
We enjoyed our experience, but the salads were very disappointing, especially when they were quite expensive. We have always been happy to pay more, but quantity, quality and presentation were always excellent...this time that was not the case. My chicken salad was poor and my husband’s Cobb was marginal. Our table location, view and server were all outstanding. The popovers and consommé added a very nice touch. Never before have we left disappointed, so hopefully this was just an off day
The Rotunda is one of the most beautiful spots in San Francisco, the ceiling is spectacular and it is always a treat to have brunch or a late lunch here.
Made our reservation via OpenTable and our table by the window overseeing the city and the majestic ceiling and center was ready upon arrival! We have been here many times throughout the years and it’s always nice to come back.
The complimentary chicken broth and the popover with strawberry butter prior to the entree were absolutely delicious. They have an excellent menu and great service. We always enjoy their Lobster and Crab dishes. The Lobster bisque is excellent and very filling, the Dungeness crab melt sandwich has lots of crab meat, and the veggie pasta had a great flavor and last but not least their chocolate mints.
Be sure to make reservations beforehand otherwise it’s very hard to get in.
Had a reservation for high tea for my birthday on a Friday afternoon. Our service was lovely and they even included a complimentary birthday cupcake. Charlie was our server and truly made the experience exceptional. He was so friendly and really knew the flavours of the teas and explained all the food very well. The food was filling and I especially like the Yorkshire pudding. It was sooo tasty. The only thing I would’ve wanted was bigger scones! They were delicious and I just wanted more of it. The venue was also lovely and great for photos. Come here for your next high tea experience and you won’t regret it!
It was just about perfection. I love that they start the meal with a tiny little cup of chicken consume with a tiny little cheese cracker. And the hot popover, fresh from the oven with the strawberry butter? So good I had 1 and 1/2. But the crab and shrimp Louie was amazing. The shrimp was cooked perfectly, which surprisingly a lot of restaurants can not do. The avocado and cherry tomatoes were literally at the peak sweetness and ripeness. And there was enough crab...also miraculous. Add to that attentive, but not annoying service and you have a recipe for a perfect mid day meal.
Delicious as always.
When we arrive the seats were dirty. We received water I. Dirty glasses. When I got a replacement it had a black speck in it. The waiter said it was lint from the cloth used to wipe it. I don’t really care what the source is, I just want a clean glass and clean water.
Wish it was more clear that tea service does not start until two pm.
If you are planning to dine here without looking at the cost, I would totally recommend this place. Lovely service, great view, and outstanding seating area. The only thing that bothered me the most was the cost of my afternoon tea. Portions were very small, yet they charge fifty dollars per person for afternoon tea. If you aren't going for tea, the sandwiches there cost at least thirty dollars.
Great vibe and views. Wonderful place to splurge on a nice brunch or late lunch
We come here every year and enjoyed the food and great service!
Paul W was our server he gave us Top Notch Service
He was very authentic genuine and very attentive to our needs with our delicious meal ! He made it an incredible experience. Sometimes the service speaks louder about a Restaurant and makes it a Complete and Memorable Experience. I Will Recommend My Friends and Family and to ask for Paul .......
Nick was awesome
Great views n the heart of the city w great food to go w it. Also excellent drinks.
Classic downtown lunch spot. Good food, great cocktails. The stunning glass dome roof and views of Union Square are always a treat.
I have eaten at the Rotunda many times over a period of at least 10 years. This is the first time I was disappointed. The lobster bisque was delicious but arrived not hot. The shrimp Cesar salad had four grilled shrimp but all the same temperature. The romaine was not cold and about the same temperature as the shrimp. The dressing did not have enough garlic. I asked for some more with more garlic. It had a consistency more like mayonnaise rather than a Cesar dressing. It was not fluid enough. No wonder it did not cost well. They were nice to give us birthday cupcakes. This kitchen is not as good as my prior visits.
Great ambiance. The crab melt was delicious and service was great.
I brought 2 friends who has never been to the Rotunda for lunch. One of the them, it was her birthday.
She was very surprised. I recommended the lobster roll sandwiches, of course (which is the best). When our waiter mentioned lobster bisque soup. 3 was ordered right away. I myself this time had the butternut squash pasta, which I enjoyed so much. Both ladies enjoyed their food. They will be returning with friends themselves to try other dishes. And Afternoon Tea.
Food - bon, view - très bon, service - très très bon! We had a wonderful 1st Anniversary celebration. We will be back again! 💝
So, so. Air conditioning was broken. Unusually hot. Some of the tea items were stale.
WOW ... First d all It’s Neiman Marcus Unbelievable Decor, Experience, and Dining. The Rotunda History & Beauty attracted us there but the Food, Service, and Ambience was Excellent
It was great to celebrate my birthday with family in an amazing atmosphere! Thank you!