The food was excellent, but the service was sub-par. Sorry, we won't be back.
Quality food by great chefs. Of course, I had a Groupon, which made the meal a great deal for the price. I have eaten at The Grill restaurant many times and their food is always prepared very well. The prime filet is delicious and served on a salt block. My wife and I both had the fish last time and it was terrific, especially considering we are a long way off from the ocean.
We had never been here before and had an outstanding experience. Everything was taken care of well. The food was great. Would highly recommend if you are ready to put down some serious cash.
Great service and meal. The prime filets served on a hot salt block were a new experience for us. It was fun final cooking them to perfection right on our table.
Excellent food and service. A great place for a delicious quiet meal in Clayton.
The food was very delicious and the service was good. We had a surprise oyster from the chef, and it was also very tasty, and a nice touch!
Very enjoyable meal in a quiet room.
The mushroom soup is excellent.
We had bad experiences at the grill, over book for dinner, poor service
Valentines Day set menu was excellent, but the hostess seated us next to the kitchen door. The dining room was only half full with many good tables empty during our meal. The dining experience was unpleasant with a constant parade of waiters moving past our table. We are Clayton residents and this was our first visit to Ritz-Carlton Grill. Most likely will not return.
We had so much fun! The service was perfection - our own great server and all the people assisting her, and the lovely host. Everyone went out of their way to do something special. The food - wow! We loved every single course. We also lucked out and got a bottle of Mondavi Select Cabernet Sauvignon as part of the meal. Thanks - we’ll be back for the next special occasion!
Luxurious with attentive service and delicious food
The service was slow and impersonal.
Not a good value for the money spent.
The food was very nice. Our server was a lovely person but it was very slow service
Excellent food, good service and nice atmosphere. It's the Ritz!!
We celebrated our 50th anniversary at the Ritz Carlton Grill. The evening was quite lovely. Our server was attentive without being obtrusive. We both ordered the filet, served in a salt block. The steaks were prepared as ordered and using the hot salt block to further sear and season was great. The side of asparagus was just just right.
Our desserts completed a wonderful dinner evening and we certainly return.
Dessert options were better last time we were here.
Celebrating New Years Day!
Once again our dinner at The Grill was outstanding. We got a groupon that said a $186 dinner was $100 which was great and we didn’t feel like we were going on the cheap. I had the Halibut which was outstanding and my wife had the filet which didn’t feel small even at 6oz.
The dinner came with a bottle of wine, salad and an outstanding dessert. And the service was awesome.
This is an underrated experience in St.Louis.
Our waiter Sertuc was attentive and delightful. Food was great but side veggies W/prime rib were cold. Sertuc was quick to take care of this. Portions were huge!
Zero ambience, it was the Christmas season and the room was dull.
Great dining experience with delicious food served graciously
The food was very good but the service was awful. The waitress was not friendly, wouldn't look us in the eye, and was very soft spoken. She brought us bread and drinks and then we sat for about 20 minutes, not really sure if she was our server or not, she never introduced herself. It was very far below our expectation at the Rtiz.
As usual food and service awesome. Went on to the bar and enjoyed a wonderful martini and great music and dancing.
Good value for a Groupon. Food was delicious but too expensive for casual dining.
Tables are too small. Feels crowded. Food & service terrific.
Nice dining room - good service - great wine list - we would go back
Food was great. Included wine left a lot to be desired, but what do you want for a $100 groupon.
As usual the service was impeccable and the food was delicious. Never disappointed with the food at The Grill
Food was excellent
Had not dined here in a number of years. The weight staff and hostess where professional, polite and friendly - everything one expects from Ritz-Carlton service. Unfortunately, the place was dead. I could see this being more active during the week and for earlier dinners, still, it was shockingly quite at 7:30pm on a Saturday. The lobby bar and Cigar Club were plenty active but The Grill was less than "happening", even for the older demographic which tends to be more comfortable with this price point. The food was good, though far from inspired. I can appreciate a simple menu but The Grill's menu was more uninspired than brief. Admittedly, I don't tend to have dinner when traveling and staying at other Ritz-Carltons (usually just breakfasts and lunches), so perhaps there just ins't much focus on providing an exciting dinner option; that being said, at the prices charged, a more inventive menu with more exciting options and better wine selection would still seem appropriate for the venue. I always appreciate Ritz-Carlton service and professionalism, but I think The Grill needs a complete overhaul in terms of menu, decor and general focus. Perhaps an expanded menu with some updated dishes that would help draw in more customers. Then again, maybe that's just not a concern. As for me, I don't see a reason to return to The Grill anytime soon.
We love the filet that you finish searing at your table with Himalayian salt block. Excellent food. Discreet, attentive wait staff.
The food portion of our evening was excellent. The Cesar salad contained just right amount of anchovy in the dressing. Our filet entree was prepared as ordered and was tender and flavorful. Our issues were with service. Twice water was spilled on the table, once by the bus boy and once by the server. No apology and no clean up. Second, our completed salad bowls remained too long on the table before being removed. For the most part service was just OK but totally indifferent. This is the Ritz Carlton and they should do better. Overall my wife and I had a nice evening but it should have been a great evening.
Nice dinner for two. Fillet with Himalayan salt block is remarkably good!
Great attentive service and a fun menu to choose from.
Fantastic food and the service was even more outstanding. The staff treated us like royalty even though we were using a Groupon. I would highly recommend.
The steak on the salt block was absolutely perfect. The staff and chef went above and beyond to make our evening special.
Staff made sure we were seated at our favorite table. Although Jeff took very good care of us, both Zerfie and Larena stopped by to greet us. The meal was perfect, and we especially enjoyed all of the seasonal vegetables.
The prix fixe meal this evening was superb, and our server was wonderful! Highly recommend the The Grill.
Absolutely fantastic! My mom and aunt loved the food and the seevice.
The Ritz Grill was great! The food was outstanding and a great value for the Groupon. I would definitely buy again if offered.