Horrible service.
Waiter said they have bottled sparkling water which was house machine made tab. He also intentionally pour bigger portion for each cup so that he can open the second bottle. so the two bottles of the tab sparkling price was $14.

Hostess, waiters, busser - no staff smiles.
They should have an understanding of the "hospitality".

Outstanding experience. Great food, caring & kind staff, great vibe in the restaurant. Will Ben back soon.

Delicious upscale comfort food - highlights are the buffalo style cauliflower, lamb chops and the prime rib

Big warehouse-ish space. Very loud. Opposite of intimate. Lots of children running around. Food is good but not great.

Loved the restaurant, but they were out of their signiture fried chicken.
Staff very nice, but not easily available.

Pre Lincoln Center ballet.
Seated at regular table in bar area, Happy hour is available for all the restaurant not just bar/bar area.
Went with that menu, started with 4 oysters and 2 clams on half shell, nicely prepared and served.
Then the fried chicken served on is own, 4 pieces, drumstick, thigh, wing and half breast.
Added the mac and cheese fritters. Good meal. Brought home doggie bag!
They did not have happy hour wine on tap so offered a rose or merlot at HH price.
Service was good as bar area got crowded stayed the same.

I love The Ribbon! Best restaurant on the Upper West Side. The food is created with imagination and attention to flavor. Comfortable dining room and a really nice staff. They know their stuff! Try the strip.

Given paucity of restuarants in neighborhood I will go again.

Great serendipitous evening! They were very patient with our trying to find the quietest table in the back room even though we had practically just “walked in”. Food and ambience was terrific but Dylan our waiter made our evening! A history buff he told us so many interesting stories about the restaurant. He was fully knowledgeable as well about the food and wine. When we go back we hooe to sit again at one of his tables!

Brunch menu was good and drinks were spot on (Bloody Mary in pericular). Service was uneven as missing silverware and drink orders had to be corrected.

Overall a nice time.

(Sat in the back for brunch. The front room seemed louder and more lively).

Great location, great food, great service!

The Ribbon is always superb. Great food and ambience, excellent service. It’s our go to - never disappointed.

The fried chicken was excellent! Service could have been a touch quicker, but it was a busy Saturday night.

I've been to noisy restaurants but The Ribbon was so noisy it was almost impossible to hear anyone in our group

Came for our anniversary. Loved the cauliflower appetizer! All the food, really, was very good. Great waitstaff as well! Had a nice table in the corner.

The cocktails were great. The waiter couldn’t have been nicer. The three of us were very disappointed with the food. I sent my steak back because it tasted bad. My son cooks in a restaurant and agreed the steak was bad. It was exchanged quickly for a burger. Based on the review we all felt our burgers would have been better.

My friend and I sat in the bar near the front by open doors. Happy hour is good. Birchers good. Ambience excellent.

My sister loved this place so much on a visit to NYC, she gave us a gift certificate to make sure we went. Great location on the UWS. Fun and vibrant atmosphere. Local oysters from Norwalk CT...succulent! One of the best baked cod dishes ever. Just an excellent experience.

The appetizers were very good, we shared a bunch between four of us. We didn't love the entrees as much and the short rib dish was too dry to even eat, not falling apart and no sauce to try and help it. Luckily they noticed that none of us touched it and were kind enough to credit us for the dish plus send an extra dessert out. It was definitely a nice touch.

For the Upper West Side, it's a nice large restaurant and group destination. Not entirely sure the Blue Ribbon Group is living up to its old name anymore except for the sushi/izakaya restaurants.

It was a bit of a letdown. The food was good and service was good but nothing to go out of your way for, and it was way too noisy with loads of annoying kids.

I don’t know what’s going on there but the past 2 tomes I’ve been there, the service was adequate.
Once at the bar, and once at a table within a few weeks. It seems that the staff lacks in any interest at all in setting a tone or mood for the meal. It’s almost as if they’re being trained to Take the order correctly and deliver it without screwing it up. And nothing more.
It’s too bad. I’ll give it one more try before giving up completely.
I’m not asking to be entertained, just made to feel welcome in your restaurant .

Our waiter was fantastic. Best service I've ever had in NYC hands down.

+ Food was great!

Terrible experience! We left after half an hour, after being very excited by the menu to come here. Seated at a terrible table, next to a corner table and directly perpendicular to another table, so when the corner table next to us was being served, they were served OVER me - I had to keep leaning out of the way. There was no room for the servers to get to the corner table except through/over me. No one ever once apologized or said excuse me. SO NOISY - could not have a conversation with my girlfriend without both of us huddling together over the center of our already tiny table. We ordered one drink, and the person who served it spilled some of it as it was being set down and said nothing. Our actual/main server was very nice, and when we requested to pay for the one drink and leave, was immediately extremely apologetic - as though they knew how terrible everything was. The manager (whom I did not ask to speak to) did not seem to know or care how to improve our experience (we were never even offered another table) but did (sheepishly) offer to pay for our one drink. I said I wanted to pay for it so I could at least tip our main server who took our order (she was the one positive part of this experience). After leaving and coming back to the table with my credit card, the manager informed us that he comped our drink, even after I said I WANTED to pay for it, so then I was unable to tip our server (who, again, was blameless in my opinion). The drink was also not very good. Would NEVER, EVER come back here to sit down.

We went to Sunday Brunch and the food was awesome as well as the staff and ambiance. Great experience, great menu.

We have eaten here several times and each time the food has been delicious, nicely seasoned and well prepared. The lamb chops were cooked exactly as requested, and the shrimp and lobster curry was flavorful. The staff provides impeccable service; being very attentive and responsive, without being intrusive. We will definitely return!

Friendly, accommodating and yummy food. Attentive staff, excellent martinis!

First visit, loved it. Great comfortable vibe inside, right next to the park, food was delicious. Would go back in a heartbeat.

Casual atmosphere in a great location, good food. My only complaint is my husband's burger was overcooked--instead of medium it was well-done. Expect hearty portions.

Nice looking place- grill style/ bar atmosphere. Interesting menu- price wise: not over the top. Generous portions. Back room’s noise level is a tad more subdued. Waiter was professional and helpful- hostess not particularly welcoming or friendly.
There is nothing unique or special about this restaurant. I would not chose it in the future and hesitate to recommend.

This is one of my favorite go to places to dine on the UWS. They staff never disappoints and the food, drinks, and ambiance live up to par.

Solid service and food for pre Beacon Theater event

Disappointed in the service. We sat for an hour before our meal was served and this was only after asking after its progress and seeing people around us getting served who had arrived after we did. We intentionally did not order appetizers because we had a limited amount of time to spend in the restaurant and ended up having to rush through our meal when finally served. Our server was defensive and insincere.
Have no idea if the food was good because by the time we got it we were too annoyed. Disappointing as we came on the recommendation of good friends.

This is a really great restaurant if you are looking for fine dining quality in a casual atmosphere. Noise level in he front room can be a bit much but if you are looking for quality food without all the fuss, this is a great spot on the UWS. Plus, Central Park is just a few steps away if you want to walk off your meal.

Good place for dinner on west 72nd. Food is consistently good. A little quieter in the back area vs up front where it is more of a bar crowd. Not sure why the hostess had me wait for 10 minutes before seating us. Although we were standing within view, we had to remind her we were waiting and find out if the table was ready, which it had been. Wait staff was very nice though and food is always delicious.

Everything very nice
Bar was packed

Beautiful atmosphere and fantastic service! Fun for a delicious Mother’s Day brunch.

I heard about the fried chicken at the other Ribbon (Blue Ribbon) and wanted to try it. It didn't disappoint, but a half fried chicken with no sides for $25 is steep, especially when an order of french fries was $10. So, very tasty, but overpriced.

I love the Ribbon. I’m new to the neighborhood and am thrilled to say that it is the perfect neighborhood restaurant - friendly, accessible, varied, delicious and completely flexible. Their soups - pumpkin in winter, cream of tomato in spring - are great, as is the kale salad. One night recently the halibut special was light and yummy. We had a birthday party for a friend in the bar recently which was really fun, and the varied small plates were a hit. My only criticism is it’s becoming quite popular and harder to get in to. So shhhh. Don’t tell anyone else!

Excellent for a post Five Boro Bike Tour dinner. The food was hearty and delicious in a friendly, warm atmosphere.

Delicious food, great ambiance (good for a date or everyday dining) fast and friendly service. Large space so it was very easy to get a table during weekend brunch hours.