This is the second time we were slow in getting our food. 2 hours for the experience. 40 minutes to the appetizers, another 20 minutes to the salads, and the food was not hot, not cold but barely warm.
Food was good. I like the food, just lacking in service. It was half full.
Karla was outstanding as our server- fun, professional, attentive, great recommendations
A great combo for the finest customer service!
I used to come to the Rex quite a bit because I almost never got a bad meal there. The last several times I have been there it was very average to below average. I had shrimp scampi and it was not real good, the shrimp was swimming in an oil type liquid with a few mushrooms and pieces of onion or whatever. Our reservation was at 6:15 and we finally got our food at about 7:45. I had to ask for a new knife because the knife in front of me almost looked like it had not been washed. There was another knife in out party that was pretty dirty also. I just feel like the Rex has been living on past greatness and its just not there anymore.
The wait staff made our meal wait. Slow, slow service. Food arrived cold, could not eat. Do not know the quality of the food, only the quality of our server.
Six of us went out to celebrate my husband's 65th birthday. Every meal was outstanding. Our wait staff gal was attentive and thoughtful. It was a perfect evening. Kudos to everyone at The Rex. We'll be back!
We have lived in the Billings area for years but it has been awhile since we went to the Rex. We noticed when we arrived on a saturday night that the bar was very quiet. Not the usual bustling bar. We were greeted by a long time employee (Karla) and seated promptly.
It was clear when we were seated that The Rex wasn't the restuarant that it used to be. we ordered a bottle of wine from their wine list and within ten minutes were told that they did not have it. We made another wine selection and again after ten minutes were told they didn't have that either. At that point we ordered a beer and a glass of wine. When our food arrived we were disappointed in the plating. Presentation of food is so important in the restaurant business. Our food was served on a plate that looked like Corelle ware and the food was placed in blobs on the plate. OUR STEAKS WERE COOKED PERFECTLY MEDIUM RARE. Clearly, The Rex has slipped on the simple things that make a great restaurant. It is our hope that The Rex will fix these things as we would like to support this long standing restaurant in Billings.
The Rex used to be a great place to dine. Wow, has it fallen off. The place was a ghost town. Only a few youngsters at the bar, two were just off shift. Flat soda, out of a speciality steak sauce, barely warm steaks and sides.
Food was excellent but a bit skimpy. Server forgot part of our order, It's more impressive when the server writes the order down instead of trying to memorize it and then forgetting part of it.
This place has gone hill fast. Badfood, OKservice, expectmuch better at$70aperson
We were traveling cross country and wanted a good steak dinner after a long day on the road. The Rex fit the bill! Our steaks, salads and sides were excellent. Our server was darling and took good care of us. When they were out of a chosen dessert, she delivered a huge piece of @mud pie" on the house. The restaurant also houses quite a bit of history, which added to the experience. You can find that online, or ask your server.
This front of house service was very strange. We walked in at 8:00 pm for an 8:00 pm reservation. The maitre d was sitting at the bar talking to two of the waitresses, watching the basketball game. We had to go find him. The entrance and maitre'd station were empty, there was no one there. Our waiter was more interested in the basketball game than our dinner.
The food was good but not spectacular, the service was not good at all.
Thought I made dinner reservations for the dining room for Father's Day, only to discover that the dining room was closed. Ate in the bar, which did not have the full menu of the dining room. Plus, the kitchen was backed up, so our order was not even taken for about a half hour. Staff was friendly and food was adequate.
Good service and food. We took our grown children for birthday supper. Great venue.
Disappointing. We loved eating at The Rex when we used to live here. This is our second visit since moving back to Billings. Last August we made a reservation for our 33rd anniversary. We were unaware that the main dining room is closed on Sunday. We had to eat in the bar! Then last night we tried The Rex again. The calamari was average. Spinach salad was poor. Prime rib was tough and dry. The waitress was very nice but we didn't see her very often. It appeared they were understaffed. Lastly the lights were way too bright. More suited to lunchtime than dinner. When we eat at a place this expensive we expect nice ambiance, excellent service and great food. That's what The Rex used to offer. Now we will think twice before trying it again.
Excellent food as always, and was great service too. Went there before a Daddy Daughter dance with our 8 year olds and they were very accommodating for the kids.