I live in Valparaiso, IN but try to get to Harrah's in Joliet whenever possible because it is a smoke-free casino. I always try to dine at The Reserve Steakhouse at least once per trip. I'm usually dining alone and can attest that in most places, that means marginal service, however that has never been the case at The Reserve. On this trip my waitress, Vicky, took great care of me and kept apologizing because the place was packed and the kitchen slammed. I grew up in a restaurant family and spent most of my adult life as a waitress for additional income so I was well aware of the situation. I think it's nice that the restaurant has the support of the locals as is evidenced by the large number of families toting in babies in car seats with young children in tow. I just wish people would consider they're entering a place that caters to adults and, as such, maybe a sitter would be a good idea for their night out.
Chef was excellent and came to our table to see how everything was. I misread the menu on sizes of steak and they still corrected it with another steak. excellent staff!!!!
I have dined at The Reserve many times. Previously, I had always had a good meal. This time was an exception.
My husband and I were at The Reserve to celebrate Valentine's Day. We shared an Oysters Rockefeller appetizer that was outstanding! For our main course, we both ordered the Filet Tips listed under "Chef's Specialties". It comes with mashed potato, cippollini onions, bacon and mushroom bordelaise.
The potato, onions, bacon and bordelaise was very good. However, the main course of the meal, the "Filet" Tips, were NOT. Some pieces of the beef were tender, but both my husband and I encountered several very tough, chewy, pieces of beef.
I don't know why the down grade in food quality, but don't think we will be eating at The Reserve again.
If you are looking for a good meal in the downtown Joliet area, walking distance from Harrah's Joliet, try:
Juliet's Italian Dining
205 Chicago Street
Joliet, Illinois 60432
Was very satisfied with the whole experience..food was perfectly prepared and service was excellent!
Great as always
Overpriced, nothing special. I will say the wine I chose was the best apart of the meal, it was the Voigner.
It was good but a bit overpriced for what it is. Our server Amy was excellent. Just got the price do not think I would go back. My husband was happy with his steak but my scallops were slightly undercooked for the larger one. The French onion soup was very good as well.
good food good time we enjoy food our time together. lot of fun there.
Service was great. Ordered a t-bone steak, was so salty couldn't eat it, baked potato over cooked, wasn't impressed.
The Reserve is always a "dependable" place to eat. The food is very good and the level of service has been steadily improving.
Would be nice if entrees include a side. Appetizer offerings could be more generous in portion size for the money...same can be said for the desserts.
Steak is so good. Tender and juicy, large portion.
The food was GREAT. Jessica was a GREAT server. Not pushy at all, but there when needed. Very comfortable booth to sit in. So an overall 5 stars !!!!! And 2 thumbs up to the chef.
Everything was fantastic and we were treated wonderfully by our waitress. Started with lobster tempura and ended with flourless chocolate cake. Everything in between was superb. Loved the passion fruit sorbet mid way through!
We told our server that we were not in a hurry and she was perfect in letting us enjoy a nice leisurely dinner. The food was excellent and wine service was excellent. Tracey did an awesome job!
Food was good. The only thing was we asked the waitress about a certain dish and she could not answer us because she was a vegetarian