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About The Reserve Steakhouse - Harrah's Joliet
The Reserve Steakhouse set inside Harrah's Joliet Hotel & Casino, located just blocks away from Joliet's historic Rialto Square theater is a truly fascinating dining experience. Choose from our exceptional prime cuts, fresh seafood, and a seasonal driven menu promoting local farming. Let our professional and friendly staff create memorable moments for you and your guests. Please join us at The Reserve for an exceptional dining experience.
Joliet, IL 60432
Hours of Operation:
Dinner: Wednesday - Thursday: 5:00 pm - 9:00 pm; Friday: 5:00 pm - 10:00 pm; Saturday: 4:00 pm - 10:00 pm; Sunday: 4:00 pm - 8:00 pm
$31 to $50
AMEX, Discover, MasterCard, Visa
We can engineer your personal menu to fit your tastes and party styles.
Free valet available with receipt or parking available in parking garage.
Banquet, Bar/Lounge, Beer, Chef's Table, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wheelchair Access, Wine
The Reserve Steakhouse - Harrah's Joliet Ratings and Reviews
Very disappointed. Ordered Baked Onion Soup, it came in a tiny cup with a piece of white cheese on top, it was cold and unappetizing. Sent it back.
Ordered the Sea Bass, which was ok, but cold. We watched as the plates sat for 10 minutes, ready while our waitress ignored them. We ordered carrot cake which was awful. For the prices they charged they should be ashamed of themselves. Totally BAD. Do not bother.
twice my main meal was sent back, both times is was raw and tough, I was not satisfied with the meal at all. There was nothing offered to me for these problems, these were the 2 dishes
1 st - tips wasn't able to cut or chew
2nd - prime rib asked for med. well and rec'd raw
Had difficulties making a reservation. Could not book a table of 8 on open table, called restaurant, could only leave a message during their open working hours, 2 days later and 3 messages the restaurant final calls me back, would have been no reservations for my desired date, so I made 2 four tops on open table for my desired time and one for 15 minutes within desired time. Reserve was available to combined the tables for my desired time. The reason for the dinner was a special 85 birthday. We let the restaurant know when they finally confirmed the reservation however it was never passed on to the server that evening. Big disappointment. Took well over 30 minutes to get our 1st drink, waitress wanted to get an appetizer order before offering to get drinks. Dined here at Reserve many times always have been happy with food and service, but unfortunately it was a bit disappointing for this special occasion.
Love Harrahs Steakhouse in Joliet. The food is always great as well as the service. Reservations are encougraged. Everytime we have been there it has been very busy. The French onion soup and Filet Steak are one of my favorites. My husband loves the massive T-bone steak. Our waitress this last time was very sweet and accomadating. I also liked the warm bread that they serve as well as the Ladies night out drink ( very tasty). It is also very quiet in there so I do not recommend bringing children.
Love the reserve, just a little disappointed that each time I go, the servings get smaller and smaller. Two weeks ago, got the scallop appetizer, 3 scallops went back got it again, 2 scallops.
The advertised apple tart desert is really not good, picture looks delicious but the apples are not cooked enough and the flavor is very bland. I did very much enjoy my meal of artic char though and have never had a meal there I did not thoroughly enjoy.
We were celebrating my sister's birthday and it was denoted on the reservations; unfortunately the server never acknowledged it at all. I thought service was very slow this night. It was busy but it took us 2.5hrs for dinner and we didn't even order appetizers. 2 of the 4 entrees were not good. We ordered the pork chops -which for $31 I thought I was getting a "double cut" pork chop; what I actually got was a "double pork chop". It was tuff and not that warm - I ended up sending it back. My mother order the meatloaf and felt it had too much filler in it - she stated it didn't take good. Initially I wasn't going to say anything but the manager came by and asked and we told him. He quickly offered to replace the meals but by this time we just shared the steaks my sister's ordered. The ribeye steaks were incredible - both were tender and very tasty. Because we declined to order additional entrees the manager did offer dessert on him. Which was very good (flourless chocolate cake and creme brulee). I was impressed that they had $5 drink specials which was nice. Many times we ended up spending more for the drinks than the food. My only last comment was the fact that they didn't ask or acknowledge that we were celebrating a birthday. And it took a really long time for food to come out. I felt like I was on a cruise ship dinner where it takes 3hrs to get thru dinner.
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