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About The Reserve at The Langham, Boston

The Reserve is centrally located in the hotel lobby and boasts a polished aesthetic that reflects the natural elegance and style for which The Langham has become known.

An ideal haven in which to sip, savor and socialize.

The Reserve serves traditional British Afternoon Tea as the Langham Hospitality Group continues to build on its afternoon tea heritage. Four innovative tea blends can be enjoyed in the elegant surroundings of a Langham hotel or in the comfort of one’s home.

250 Franklin Street
Boston, MA 02110
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Afternoon Tea, Global, International

Hours of Operation:
Inspiring Cocktails: Daily: 12:00pm - 7:00pm; Afternoon Tea: Daily: 12:00pm - 5:00pm; Dinner: Sunday-Monday: 5:00pm - 10:00pm

Cross Street:
Pearl Street

Dress Code:
Smart Casual

Price Range:
$50 and over

Payment Options
AMEX, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(617) 451-1900

Website:
http://www.langhamhotels.com/en/the-langham/boston/dining/the-reserve/

Entertainment:
Pianist-
Fridays 2:00pm-6:00pm
Saturdays 1:00pm-6:00pm
Sundays 1:00pm-7:00pm

Parking Details:
There is a parking garage adjacent to the hotel and the hotel offers valet parking.

Public Transit:
Boston's T: Red Line and Orange Line to/from Downtown Crossing

Executive Chef:
Mark Sapienza

Additional:
Bar/Lounge, Beer, High Tea, Wine

Specials

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Specials

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Details
Mon - Thu 3:00PM - 3:45PM 4:00PM - 7:00PM

The Reserve at The Langham, Boston Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.1

service

4.1

ambience

4.4

value

3.7

Noise

Quiet

74% would recommend it to a friend

Afternoon Tea (15)
Special Occasion (10)
Cozy (6)
See All
Live Music (6)
Quiet Conversation (6)
Good for Birthdays (6)
Romantic (6)
Afternoon Coffee (5)
Pre/post Theatre (5)
Good for Anniversaries (4)
Good for a Date (4)
Great for Brunch (3)
Good for Groups (3)
Seasonal (3)
Sunday Lunch (3)
Creative Cuisine (2)
Good Vegetarian Options (2)
Great for Lunch (2)
Business Meals (1)
Casual (1)
Disabled Access (1)
Worth the Drive (1)
Handcrafted Cocktails (1)
Notable Wine List (1)
People Watching (1)
Quick Bite (1)
Fit for Foodies (1)
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198 reviews
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 (New England)·Dined 19 hours ago

Came for the High tea for a girl friends birthday. I was surprised it is located in the center location in the lobby- I would’ve prefer a more intimate setting. With all the guests in and out so it was a bit noisy. Service was great so was the food. Staffs were very accommodating, wait staff even surprised my friend with a special desert plates so thank you. Would come again. Money worth spending for special occasions!

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food5
ambience4
service5
value5

 
 (New England)·Dined 3 days ago

This is my favorite spot for afternoon tea. I was delighted by the jazz piano player.

Tags: Afternoon Tea, Special Occasion, Live Music
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (New England)·Dined on February 11, 2018

I went this Sunday with two of my girlfriends for a get together and it turned out to be a galentine celebration. Our waiter, Fernando was excellent. He was polite, knowledgeable, friendly and he knew just when to approach us to check in on us. He really made the experience all that much more special.

Tags: Good for a Date, Cozy, Romantic, Afternoon Tea
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
·Dined on February 4, 2018

My friend and I went here to celebrate my birthday. The tea itself was really good but be careful when ordering food. We weren't hungry enough to order the $55 high tea which looked like it had a lot of food so we went for the sandwiches which were $16 and we each got one of the 4 options. I ordered a Champagne cocktail which was on the menu for $12. The waiter brought my friend a cocktail even though she hadn't ordered one but we figured for $12 we'd keep both. When the bill came though we were charged $16 for each cocktail. The waiter told us it's because we ordered things separately and not the $55 package. He never mentioned this when we were ordering the cocktail. This was really frustrating because it was not a $16 cocktail!

The sandwiches were ok. Some tasted like they had been defrosted that morning and put out. The staff weren't friendly and it almost felt like we were an inconvenience to them.

I wouldn't recommend this if you are looking for a really nice high tea. The service is below par and the quality of the food is much less than what you pay for.

Disappointing experience.

Tags: Quiet Conversation
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food3
ambience4
service3
value2

vip
 (Hawaii)·Dined on January 24, 2018

Crap service. Food was less than average. Could be improved greatly.

Needs staff that are real and happy to be at work not staff that has the life sucked out of them.

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food2
ambience2
service1

vip
 (New England)·Dined on January 18, 2018

My wife and I attended afternoon tea. We were surrounded by business people talking business. The tea was good, but the sandwiches were mediocre at best; the scones were a bad middle-ground between American and Brittish scones; and he desserts were not good. Rather than a single tiered platter for all foods, as is normal, the foods were brought out in courses so I couldn’t eat what I wanted in whatever order.

In sum: Worst afternoon tea I’ve had in Boston.

Tags: Business Meals
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food1
ambience2
service4
value1

vip
 (New England)·Dined on January 14, 2018

The best afternoon tea in Boston!!

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food5
ambience5
service5
value4

 
 (Atlanta)·Dined on January 11, 2018

Afternoon tea is a fading experience in Boston and our tea at the Langham, once a favorite, was mediocre in every regard.

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food3
ambience3
service3
value2

 
 (New England)·Dined on January 2, 2018

Excellent!

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food4
ambience5
service5
value5

 
 (New England)·Dined on December 31, 2017

Came for high tea. Did not disappoint!

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food4
ambience4
service5
value4

 
 (New England)·Dined on December 28, 2017

We went to Afternoon Tea at The Reserve to celebrate the holidays. I was looking for an elegant, special spot to enjoy a quiet and special afternoon with my daughter, and The Reserve filled the bill. The food was beautifully prepared and excellent, with an extensive tea menu to start. We added a glass of champagne to the menu we enjoyed. I would recommend The Reserve with enthusiasm to anyone looking for an elegant High Tea experience in Boston.

Tags: Good for Anniversaries, Romantic, Afternoon Tea, Cozy
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food5
ambience5
service4
value4

 
 (New England)·Dined on December 27, 2017

Amazing service!!! The afternoon tea menu was extensive and delicious!

Tags: Seasonal, Cozy, Good for a Date, Sunday Lunch, Romantic, Quiet Conversation, Pre/post Theatre, Special Occasion, Afternoon Tea, Great for Brunch, Afternoon Coffee
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New England)·Dined on December 26, 2017

Little girls high tea. Our granddaughters loved every moment! Service was timely and impeccable. Recommend highly.

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food4
ambience5
service5
value4

 
 (New England)·Dined on December 17, 2017

went for afternoon tea for the third year in a row. this was excellent for the third year in a row.
food, atmosphere, service, piano player all made for a great late afternoon tea.

Tags: Romantic
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food5
ambience5
service5
value5

 
 (New England)·Dined on December 17, 2017

It was a wonderful afternoon and the staff couldn't have been nicer. Even though we had finished our meal, we did not feel rushed to leave. Wonderful visit.

Tags: Quiet Conversation, Good for Groups, Pre/post Theatre, Afternoon Tea
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (New England)·Dined on December 16, 2017

The service was not as good as I would expect for 55.00 afternoon tea. The server did not want to engage on the types of tea or suggestions. We ordered a champagne during the tea and we never got it. It felt like they wanted to do the least possible for each patron. The tea service itself was fine. They did allow us to substitute the salmon sandwich for another which was great.

Tags: Afternoon Tea
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food3
ambience4
service1
value3

 
 (New England)·Dined on December 10, 2017

The Langham Hotel was decorated beautifully and tastefully for the Christmas holiday. Live piano music was a pleasant backdrop for Tea at The Langham.

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food4
ambience4
service4
value4

 
 (New York Area)·Dined on December 7, 2017

Sadly, we had a disappointing experience. We have attended afternoon tea here many times before ballet performances... usually we have an amazing experience. However, this time was really a 1 star experience. It was not very busy, but our server was unresponsive and disinterested in service. We waited for 20 minutes just to place our initial drink order and a request for nuts (which never came with our drinks and followed 30 minutes later after our tea started). When our tea/coffee came, no cream or sugar... which after requesting several times, came after our beverages were cold. The special "shrimp" which we ordered, at $18, was literally ONE shrimp with a stroke of sauce and tiny herb garmish - I enjoy nicely plated, special dishes, but at $18-- this failed. There were numerous other issues but to sum up-- just not helpful! I sincerely hope they evaluate their current tea room servers, as it will be hard to retun to a $275 tea experience for 4 people, when we had to repeatedly ask for water ...

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food4
ambience4
service1
value2

 
 (New England)·Dined on November 26, 2017

We went for high tea. There were only a few tables. The service was terrible. We waited long periods to order and between courses. The server continually leaned over the table to serve plates. When I requested a clean plate for the scones, the server gave me a plate he had taken from someone else in our party (a used plate). When I pointed this out he argued with me. Exceptionally poor service.

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food3
ambience4
service2
value3

 
 (New York Area)·Dined on November 24, 2017

Fabulous hotel and fabulous restaurant setting. Had afternoon tea..what a delight. Attentive service and attention to detail. Had a wonderful afternoon there.

Tags: Afternoon Tea, Creative Cuisine, Special Occasion, Good for Birthdays, Great for Lunch, Afternoon Coffee, Notable Wine List
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Wilmington)·Dined on November 17, 2017

What a wonderful birthday treat this was! Afternoon tea was everything it should be!

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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 14, 2017

My friend and I went

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food4
ambience5
service4
value3

 
 (New England)·Dined on November 12, 2017

Yet another fabulous afternoon tea experience. The scones came out HOT from the oven and were to die for. Everything is presented beautifully, the tea is wonderful and served expertly, with a timer and a strainer to remove the leaves at the proper time. The Wedgwood china and pale pink roses on the table were lovely. My friend was celebrating her 30th birthday, and the pianist broke into "Happy Birthday" as the waiter brought us a bonus plate of treats, complete with birthday candle. It was truly special.

Tags: Afternoon Coffee, Fit for Foodies, Cozy, Special Occasion, Afternoon Tea, Good for Birthdays, Sunday Lunch
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food5
ambience5
service5
value4

 
 (New England)·Dined on November 9, 2017

I was extremely disappointed with the afternoon tea - tea went cold immediately, sandwiches were dry and sub par , and desserts were low quality. The price of $50 per person was not justified.

Tags: Good for Birthdays
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food3
ambience4
service4
value2

 
 (New England)·Dined on November 4, 2017

My daughter, daughter in law and I decided to treat ourselves with the afternoon tea. When we arrived, there was a piano player and the music seemed quite appropriate for the setting. The food was wonderful and the service was very good. At some point during our meal, a wedding party came in and stood all around the area where we were sitting. The noise and chatter completely destroyed the ambience. I'm sure they were only there for the bar. I would think there is another area with a bar where parties like that could wait, without disturbing other guests. Overall we greatly enjoyed our afternoon and I would recommend it for anyone looking for that place with a difference.

Tags: Seasonal, Good for a Date, Good for Anniversaries, Great for Lunch, Good Vegetarian Options, Good for Groups, Handcrafted Cocktails, Afternoon Tea, Pre/post Theatre, Special Occasion, Good for Birthdays, Afternoon Coffee, Live Music, Disabled Access
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food5
ambience5
service5
value5

 
 (Dallas)·Dined on October 29, 2017

Great ambiance. Came in for a bridal tea. The bride enjoyed it, and we had a great time. Can have slower service when busy, but tea isn't supposed to be rushed anyway!

Tags: Great for Brunch
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food3
ambience4
service3
value3

 
 (New England)·Dined on October 28, 2017

afternoon tea was lovely,service was excellent,special plate of sweets was a nice touch for our anniversary,pianist played perfect music for an afternoon tea

Tags: People Watching, Good for Anniversaries, Live Music, Special Occasion, Afternoon Tea
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New England)·Dined on October 27, 2017

Had another great afternoon tea. Will be back at xmas time

Tags: Creative Cuisine, Great for Brunch, Quick Bite, Live Music
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food5
ambience5
service5
value5

 
 (New England)·Dined on October 12, 2017

I do wish we were greeted in a more friendly and warm way.
There was no -"Good Afternoon"

Tags: Afternoon Coffee, Great for Lunch
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food4
ambience4
service4
value3

 
 (New England)·Dined on October 7, 2017

Great vegetarian options, but they must be requested in advance. I called the day before to tell them the number of vegetarians in our group.

Tags: Good for Anniversaries, Good Vegetarian Options, Afternoon Tea
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on October 7, 2017

The last time we went for Tea it was much better. The tea was excellent but the bread was stale and the deserts were O.K, scones were great. We had two servers the man was excellent but the women was grumpy. I will give it one more try in the future.

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food2
ambience4
service2
value2

 
 (New England)·Dined on September 30, 2017

Enjoyed the varied tastes and textures of the tea food selection were very good. The tea itself was very good, it was fun reading all descriptions of the various teas. We just wished that it was held in an actual restaurant, the tea ( and lunch) are served in what is basically part of the lobby that is differentiated by a few plants and a carpeted floor. Everyone checking in and coming through the front doors are all right there. This kind of butters the illusion a bit. But I would go back. I think I would ask for a table near the wall.

Tags: Special Occasion, Good for a Date, Quiet Conversation, Afternoon Tea, Romantic, Live Music
Was this review useful to you?Yes·No·
food5
ambience4
service4
value5

 
 (New England)·Dined on September 16, 2017

This place rates with the best Afternoon Tea venues of anywhere I've tried in Boston. The tea was fabulous and came with a timer so you knew when to remove the leaves-- a sure sign that they take their brew seriously. The food was delicious-- the strawberry tart crusts were nicely crisp; the trifle had a biscuit layer that was also impressively crisp and not soggy at all. The lobster salad had large chunks of lobster. Beautiful, relaxing atmosphere. Tea was served on Wedgwood china. The only complaint is that my companion's take-away box of lovely little fancy cakes was placed in the bag sideways, so they ended up a jumbled mess. What a shame for such lovely little cakes! But the take-away bag itself is a beautiful keepsake-- pale pink with gold trim. Overall I loved it and will definitely come back.

Tags: Good for Groups, Fit for Foodies, Special Occasion, Quiet Conversation, Live Music, Afternoon Tea, People Watching, Good for Birthdays, Afternoon Coffee
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food5
ambience5
service4
value4

 
 (Minneapolis)·Dined on September 3, 2017

At $50 per person the afternoon tea service is pricey but so worth it. The sandwiches and desserts are impeccably presented and the scones are amazing. Tea was great, service was friendly and helpful. I loved it!

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food5
ambience5
service5
value4

 
 (Philadelphia)·Dined on August 22, 2017

VERY expensive. However it was one of the items my wife wanted to do on her bucket list. A Wedgwood tea service. One and done for me.

Tags: Good for Anniversaries, Good for a Date
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food4
ambience4
service4
value2

 
 (New England)·Dined on August 16, 2017

We had a wonderful time, the staff was very professional. they did not rush us and let us go at our own pace. They took the time to explain the tea as it was our first time there.

Tags: Afternoon Tea, Sunday Lunch
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food5
ambience5
service5
value5

 
 (New England)·Dined on August 12, 2017

The Langham always delivers, whether for their Chocolate Bar, drinks at Bond or High Tea. Service is impeccable and the atmosphere is always inviting. Five Stars.

Tags: Fit for Foodies, Worth the Drive, Great for Brunch, Special Occasion, Neighborhood Gem, Good for Groups, Afternoon Tea, Sunday Lunch, Good for Anniversaries
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food4
ambience5
service5
value5

 
 (New England)·Dined on August 10, 2017

Lovely ambiance, delicious food, special variety of teas, and a great place to celebrate a special occasion.

Tags: Great for Lunch, Quiet Conversation
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food5
ambience5
service5
value4

 
 (Chicago)·Dined on August 2, 2017

Wonderful place for afternoon high tea in Boston. Impeccable service and lovely ambiance. Great for a special occasion or a girls' lunch out.

Tags: Special Occasion, Good for Groups, Great for Brunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (New England)·Dined on July 26, 2017

We came for lunch; it would be a lovely setting for tea, but for the food service at lunch they depend on the kitchen upstairs at Cafe Fleuri, with the result that it took a long, long, LONG time to be served. Our 12:00 o'clock lunch didn't end up ending until 2:00 p.m.

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food4
ambience3
service2
value3

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