We had a wonderful time with terrific food and wine. Loved it and will go back after the Corona virus threat ends.
It was the worst Macaroni & Cheese I have ever eaten. Possibly the worst Macaroni & Cheese in the world.
Amazing food, amazing staff. They treated us amazing and even gave us complimentary dessert both times we went.
Great Ahi Tuna salad, lasagne and broccolini. Pass on the onion rings.
The food was average but not too expensive. The ambiance of the restaurant is nice with a fireplace in the middle. Our waiter was terrible. I am pretty sure he was high. He forgot multiple things on our order,
I have never had to write a rating this poor because I have always made good dining selections. The Rafters has lost control of its place.
They gave our reservation to the wrong people so we were put in the loud bar, We had to go get our server.
The food was not edible. Ordered a rib eye steak and they forgot to make it. Received that plate cold and tough. Bought it home for our dog. So many mistakes to our order i will not bother to write them. We were a party of 6. Do not try this place. Too many things wrong.
Great place to dine. We had a party of 16, and they did an amazing job. Food was excellent, service was great.
I reserved a table hours before the reserved time, when we walked into the restaurant at our scheduled time, the hostess was saying to another patron using expletive words that we just requested the reservation 1 minute before and that she was going to cancel our reservation. I told her that it was MY reservation and that I had made it hours prior. As we waited for them to find us a table, another patron came in after me, slipped the hostess $20 and the hostess gave them a better table before seating us even though they had no reservation. Since we were seated at a terrible table next to the restroom and kitchen, we noticed the manager yelling at our waiter for an order he apparently got wrong at another table, however the waiter (Kevin) did a great job and was very friendly to us.
Other than the terrible host and crummy table we were given, the food and drinks were good and moderately priced, highly recommend the "Pigs Wings".
Food wasn’t good, nobody liked their drinks and service was extremely slow
Having a place in Mammoth Lakes for almost 40 years we have seen quite a lot of changes. We have always enjoyed Rafters and we were elated when it reopened after being closed for many years. At first the food, service and ambiance was beyond excellent. In the last few years things have really changed for the worst. We went to dinner on Thursday night after making a reservation (which was unnecessary as the place was nearly empty). We were a party of four and asked to sit in a booth. We were told we could not sit in a booth as the kitchen was being cleaned (at the dinner hour)! we sat at a table and after ordering a group came in and they were sat at a booth!! Very poor customer service... The waiter was attentive and engaging and the food was okay. Probably will not go back. We were very disappointed
Heavy fried foods that taste frozen or pre-made. Expensive drinks and a tiny beer selection.
Dreadful. We will never eat there again. The only one who knew what he was doing was the water guy. He should be promoted to manager. Really, it was astonishingly bad.
Ouch! The food didn’t match what was described on the menu. And I’m not sure what the problem was with getting the food. But once we ordered, nothing came and when it did, It was all at once - salads, soups, main dishes - it couldn’t fit on the table. Never got the cream I asked for with the coffee.
I hate to have to write this and it was during the holidays, yet it was a horrible evening. When we arrived, I heard the manager offering apologies and a round of drinks to a group of 8. Already, I had a bad feeling. We sat in a back room (why it was so quiet) and were immediately notified by the neighbor table that they had been waiting over 1 hour for dinner. I had to walk through the restaurant to locate a server to take a drink/food order. Drinks came 20 min. later; food arrived 50 min later -- and this was after I walked back through the restaurant to find the manager who told me that they were down a cook and that everyone was sick including himself. Dinner immediately became less appetizing. When dinner finally did arrive, it was completely inedible. The food was just plain gross. None of our foursome ate anything. We paid, left and ordered a pizza on our way home. On the way out, we made the suggestion to the hostess stand to at least set expectations for their diners that due to the holidays/low staffing, that the wait is much longer than usual.
The place got slammed but the manager comped is drinks due to the long wait. The manager was very verbal with the crew working. It would have been better to handle the problems not on the floor where the customers can hear everything. We enjoyed ourselves and the food.
Undercooked salmon which arrived after Other orders by 10 minutes
No real apology
tried to make reservations 2 days prior. person on phone didn’t know what was available but would call back. no call back. went to Open Table. booked in 30 seconds. go there on time and seated. place was empty. Service other than busses filling water was none existent. Food was mediocre.
totally bad holiday dinner... we have a place in mammoth and will never go back and will recommend no one else do the same.
i should have read reviews before booking.
Our Waitress was drunk and we got sick from the food. Overall, a very bad Christmas Day Dinner. Would not recommend this Restaurant to any one unless you like poor service and terrible food.
Family Christmas Dinner. Good food, a little pricey but thats understandable, great place overall.
Holiday dinner. Disappointed. See ratings.
The service was good. We were 5 adults and 4 kids.
The kids’ meals were ordered soon after we sat down and came promptly.
The corned beef in the Rueben sandwich was tasty but a bit tough. The turkey pot pie was very good. The lasagna could have been hotter but it was tasty.
It’s nice they take reservations for big parties during the holidays.
Food was very mediocre
Birthday dinner expected live music and food was okay
Accueil froid , attitude de « l’oenologuE » désagréable qui conseille les vins en fonction des prix élevés , restauration excessivement chère pour des plats de brasserie .
Host was fine. Lots of banquet seating (which I hate). He found us a nice booth (connected to hot kitchen though). Our waitress (older lady...? Maybe more than a waitress...?) but she was SLOW! She talked to a couple forever, not once looking at my table. LOTS OF WAITING!
Food was pretty good. Because of the service I wouldn’t go back :(
Everything was amazing the experience and the executive chef came and checked on us everything was perfect
I would probably recommend another place before recommending here, but it is descent food, limited menu especially for those with a limited diet.
Absolutely awful and overpriced food. Will never return. Do not waste your money dining at this establishment.
Great birthday dinner. Our server Angelina was professional, knew the menu well with great recommendations. Prime rib was excellent and the poke was great. Great dinner experience!
It was disappointing that they were out of the pork chops which two people in our group wanted to order. Other than that, it was good; everyone enjoyed their meals. It was great to be able to make a reservation for our large group, and they handled us very well.
We were 10 people and it took them literally 2:45 hours to serve us (she said there was a 25 people group of people so that’s why they couldn’t serve us but there’s no way because there’s no space and we didn’t see a group of 25), the waitress forgot the appetizers and she said we didn’t reminded her that’s why she didn’t bring them. Then they overcooked the meet so we send it back, then she tried to told one of my friends they made the pappardelle on a different way which was breast duck in one plate and then pasta in a different plate but then she brought it right a d it was a way different dish. It was all horrible for $400 dlls, not worth it at all. She asked for drinks just once, it was just horrible experience!
Our table was ready when we came in. We waited over 20 minutes for anyone to come to our table and the restaurant was NOT busy! We went up to the bar ourselves after 15 minutes to get a drink. A nice waitress ,Angie finally came over and asked if we had been helped and took our order. She made up for the grumpy slow man who was supposedly supposed to wait on us. We won’t go back to the restaurant maybe to the bar. Thanks Angie for taking care of us!
After ordering, they brought out the main course, and forgot the soup and salad course . OOPS
Chicken pot pie cold. Otherwise, good
Great people, friendly staff and very decent food. SLOW service and drinks
I didn't want to write this review of The Rafters because it will probably be harder to get a reservation now but you deserve to know the truth...This is our favorite restaurant in Mammoth Lakes! Great food, great ambiance, great staff!
Great service! Enjoyed my food and loved the ambience of the restaurant.
This is not my first visit. I have dined at Rafters many times over the last 20 years. I was very sad to see the lack of effort with food. We were sitting next to a table where they sent their filet back because it tasted ‘strange’. They mentioned the duck plate had a piece of chicken on it... Wierd! I asked about the pot pie, the Server said do not order because the others Diners are complaining about it.
At this point we just ordered flat bread and some poke. The poke was horrible. Our flatbread was great.
A great venue for Friday and Saturday nights to enjoy the bands. A new Chef is needed!
The Bartenders make a great drink. Beer is cool!
After years of annual trips to Mammoth, we tried this place and are so happy we did. Although it was a busy Friday night, from the door to our table the service was fantastic. Kevin took special care to accommodate our small children. The food was tasty and large portions. Our water glasses were never empty, which is uncommon these days. We will definitely return on our next trip to Mammoth.
I went with a group of friends for my birthday dinner and we had a wonderful overall experience. Not only was the food great, the service was exceptional from Angie. After dinner there was music and dancing followed by a live band. Highly recommend!
Horrible food. Waitress was great.
The Rafters is rated 3.2 stars by 149 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.