Nearby points of interest
Nearby points of interest
About The Pond
Pull up a seat at the Pond Steakhouse and build your own perfect meal! Menu options include Filet Mignon, New York Strip or Prime Rib paired with the sauce & side of your choice. Our salad bar and selection of appetizers are sure to please the whole family! Complete your dining experience with a bottle from our affordable wine list
Alyeska Resort features four seasonal holiday buffets your whole family will enjoy. Offered on Thanksgiving Day, Christmas Day, Easter and Mother's Day.
Girdwood, AK 99587
Contemporary American, Steakhouse
Hours of Operation:
Upcoming Holiday Buffets:
Christmas Dinner Buffet Sunday, December 25, 2016
Seatings at 1pm, 2pm, 3pm, 4pm, 5pm, and 6pm
Adults~$46.00, Children 6 to 12~$23.00, Children 5 & Under~Free; plus 20% gratuity.
$31 to $50
AMEX, Discover, MasterCard, Visa
Valet parking is available at the main entrance to The Hotel Alyeska. Self parking is also available.
Glacier Valley Transit (GVT) operates a year-round transportation busing system with fixed route service in Girdwood, Alaska. GVT is owned and operated by Girdwood Transportation, LLC and leases employees from Alyeska Resort. GVT is made possible by a grant from the Federal Transit Authority and The Alaska Department of Transportation.
Jason Porter, Alyeska Resort Executive Chef
Beer, Non-Smoking, Wheelchair Access, Wine
The Pond Ratings and Reviews
Adding the word steakhouse at the end of a restaurant name does not make it so.
I had to return a fillet that the waitress said I should get well done so it was not bloody. It was so raw I had to send it back to get even more well done.
The hostess had to leave her station to actually fill water and and put out silverware.
The line to get in was ridiculously long due to this.
I will never eat there again.
The food was good, but I asked for no onions on my pizza and it came with onions. The waitress was back twice at our table and saw me picking the. Off the pizza, but never said a word. She also never asked if we wanted dessert. Just put the bill down and left. Way overpriced.
We got there, seated quick, quick service, almost felt like, hurry up and get out. When i reserved, the menu had one set of prices, when i saw the menu when i was there, it was alot higher in price. Got the food, tasted like frozen food from the grocery store. Got the bill and she made a mistake on the prices, she refused to fix the bill. Just paid it and left unhappy with the whole pond experience.
They bragged about the salad bar, but it was nothing special and was an additional $12. There were few choices for all the hype. We each ordered a different entree. All were delicious. The pork chop and crab legs and halibut were excellent. Considering the prices, the meals lacked accompanying sides and presentation.
On Open Table and on their menu it clearly says an automatic gratuity will be added to your bill if you have a party of 6 or more. No problem. However, they added a $48 gratuity to our bill and we only had 4 adults and 1 child and argued about it. After they finally stopped argueing with us, they brought the receipt back so it could be signed and was quite snippy with us. For us having to pay $54 per adult & $25 for a child for a buffett that really wasnt that fantastic, I would NOT recommend them. I could've gotten a better buffet from Golden Corral and it would've been WAY cheaper.
The Pond Steakhouse pops up in the evening in the facility that serves as the Pond Cafe during the day. Consequently, its furnishings and decor are standard hotel coffee shop. However, its view of the pond and towering Mount Alyeska is stunning. The filet was flavorful and cooked perfectly. The crab stuffed mushrooms seemed to have been prepared without crab, but they were tasty. The Baked Alyeska desert was an almost flavorless mess topped in toasted marshmellow. The service was attentive.
Service was outstanding and the main course, prime rib, was spectacular. The add-on side of crab seemed not worth the price. The salad bar, which looked good, did not add much to the overall meal. We would have preferred a couple of specialty salads to choose as opposed the salad bar. Overall, it was an excellent dining experience and I would recommend this for any special occasion or fine dining evening.
Very disappointed in the main course at the Christmas Buffet. The duck and prime rib were not fit to be eaten. Duck could not be cut, it was so tough. Prime rib was not done to a good texture. I expect they would know how to cook a good piece of meat to perfection. The king crab was not totally thawed out so the large knuckles couldn't be eaten. What a waste.. I would think at one of the most prestigious places in AK that the food would be a bit more edible. The dessert and salad tables were more of what I would expect to see at Alyeska hotel. But to pay 46$ plus a 20% tip for a buffet and not have an edible main course, is very very sad. Wouldn't recommend the buffet to anyone. Very disappointed....
We dined here on Thanksgiving and have done so a couple of times in the past. They served a variety of items for their Thanksgiving buffet. We found it to be disappointing in that the side dishes were not hot. They had a medley of roasted cauliflower and carrots that were particularly disappointing but shouldn't have been. They were not hot and had the appearance of having been prepared a day earlier and left out. They were so dried up and shriveled I was embarrassed for Alyeska Resort, even though they didn't appear to be. The carrots looked like dried twigs. We found the roast turkey to be dry and the prime rib to be far less than prime and tuff enough to cut through that we requested steak knives. The staff was also extremely slow in replenishing items that had run low or out.
The desserts looked very nice although being a diabetic, I was unable to partake and there were no sugar free items offered.
All in all, disappointing. We find that there are a great number of individuals who will eat anything placed before them. We, however, expect far more given the price and locale.
The buffet had a great selection of foods from the salads to the deserts which were delicious! Everyone at our table raved about the prime rib as well as the deserts. Our hostess was very friendly and attentive throughout the meal. I would recommend that when people make a reservation that they are asked how old their children are that they will be reserving for as I was surprised that my 14 year old was considered an adult. All in all. I would highly recommend the Pond Café for any occasion.
Thanksgiving buffet was lovely.....vegetables were undercooked. Turkey, roast and seafood were delicious. Overall the food was very good, and worth the price. Service was very slow and inattentive.....especially considering there was an automatic 20% gratuity added to our party of 3.
They had very good waiters always checking on us to see if we needed anything and filling our waters, the food took a while to come out I ordered the steak and it looked so good, once I cut into it it was to rare for my taste their was blood when I cut I usually like my steaks medium this was pretty rare for my taste I never got asked what temperature I wanted my steak and I completely forgot to advise them, Other than that it was very good. It is a little pricey I was expecting a little more towards the food for that price.
Service was fantastic. I'm not sure the filet mignon was actually that. There was a bernaise sauce on it that I think was to cover the fact the steak did not have much flavor. And it looked like the steak was maybe a lesser cut that was shaped and folded in half to resemble the cut of a filet. Just not the quality one would expect for the price.
I had posted on my opentable reservation that it was for a special occasion (wife's birthday) and would be nice to have a special desert or something. The hostess and waitress asked if there was a special event and we disclosed it was my wife's birthday. We were a little disappointed that they didn't bring out a special desert or anything. Overall the meal was OK, steak was a little over seasoned with the peppercorn, but overall everything was OK. Kind of underwhelming.
Skip it. This place was so overpriced and the food was not very good for what you are paying. I would recommend that you search for another fine dining option if you are in the area as this place does not even come close to hitting the mark. The staff was friendly but they were not very good at their jobs.
I had been wanting to try out the Christmas Buffet for a couple of years now. The menu looked great and when we got there we were seated promptly even though there was a line. The crab bisque was AWESOME, however the other food on the buffet was just average. They advertised shrimp and crab claws on the buffet and I never saw the claws, just the shrimp. I guess I just expected a little bit more of a "WOW" considering this was Alyeska.
I ate at the pond and it's sister restaurant, both at the ski resort, twice in the past week. Christmas dinner was phenomenal.there was prime rib, crab, turkey, duck and all the trimmings. The pastry chef did an amazing job on the desserts as each one looked like handcrafted artwork. Last night we stopped in for a pizza. The crust was amazing and the toppings were plentiful. I honestly have to say it was one of the best pizzas I've ever had. They have an excellent wine and beer list and at least four pages of cocktails. I have to say that the best part where the servers. They knew exactly when I needed something and brought the check within 60 seconds of my napkin hitting the plate. Definitely 20% tip
Our food took over 45 mins. Our waitress said it was because we ordered the pork chop and they take awhile to cook. However about 3 couples who got there plenty of time after us revived their food. I'm pretty sure she forgot to put our order in like how we had to ask her several times for another drink. They also ran out of food on the small menu. Not impressed
We first arrived without a reservation, and we're turned away in an extremely rude fashion. We returned to our room and made a reservation online for 15 minutes later! Upon returning to the restaurant, the same hostess again asked if we had a reservation, but NEVER checked. After being seated, we ordered as soon as the waitress came to the table. We never got our beverages until after our meal arrived, which was WRONG. We ordered prime rib and got NY strip. When they did finally bring our prime rib, it had been GRILLED! Who grills prime rib? Nothing positive to say about the entire experience!
We've been doing this brunch for the past five years as a family Easter event following the sunrise service at the top of Alyeska and have never been disappointed.
It's a very special brunch with exceptional food in varity, preparation and presentation. There was everything from the traditional prime rib to eggs Benedict with salmon and custom made omelets. There were also plenty of fresh fruits, berries and salads, as well as decadent desserts and everything in between.
The trays were constantly being replenished so everyone had a chance to sample everything.
In short there was something for everyone in our party from the 12 year old (her 5th Easter brunch here) to grandma and grandpa.
Side note: watching the little ones hunting Easter eggs in the snow while we waited in the lounge for our seating was a special treat in itself.
This was my second Christmas dining at Alyeska for Christmas. Last Christmas we dined at the seven glaciers, food, atmosphere and service was great. The buffet at the resort was very disappointing and overpriced!. food and service not great and I felt like we were eating in a church hall. Very overpriced!!
Always a great destination for Mother's Day. Lovely drive to The Hotel Alyeska. Service staff were all friendly and very attentive. $45 brunch pricing was a bit steep, especially considering that mimosas were not included. The layout was comfortable. Hot buffet was fair, noon seating had unfilled chafers Great ambiance with live music in the lobby.
On New Year's Eve, 2013, our party of four chose to eat at The Ponds Cafe buffet for dinner @ 6pm. Setting aside the fact that the buffet ran short of food, it was the 20% gratuity charge that left us with the decision that we do not expect to return.
Typically, a gratuity charge is added to large parties; we were a party of four. Typically, a gratuity charge is added to the bill when there is full-service. It was a buffet. Typically, a 20% gratuity charge is reserved for outstanding service. Again, the buffet was not full-service. In our opinion, the gratuity charge was a hidden cost, and certainly a surprise when we received the bill.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.