The Polo Bar

Incomparable Service!! Fabulous Food!! First Class Atmosphere!!

I have been trying to get in to this restaurant for 3 years, on every NYC annual holiday trip. We finally did and we’re somewhat surprised at the lack of good service. The food was mediocre. Nothing on the menu jumped out at either of us. Loved the fried olives in the bar area the best. But— when we got seated downstairs for dinner, we were pretty offended by our waitress, who had no time for us or interest in us. We did hear her tell the table nextdoor that she was from Texas (as were they), she was a struggling actor and she lived in Astoria, Queens. When she finally came over to take our order she seemed annoyed that she has to deal with us! And we are friendly Midwesterners! She then proceeded to hand us over to another waitress as we had just gotten our main course. The bathrooms were a disaster. In fact, I took photos. I will only go back for the bar, never for a meal.

Service was absolutely terrible-our server never even came back ONCE to check on us after our food arrived. We had to flag down another server to get our check. What a joke.

The Polo Bar is always good. The food is great and the ambiance is fabulous.

We had a wonderful dining experience. This restaurant is absolutely beautiful, dining at its finest.

Will definitely go again .

The place is beautiful! A place to see and to be seen! My food was delicious, from the crab cake to the steak and mashed potatoes. Another diner had the shrimp cocktail, delicious. She had a salad for dinner which was just ok. The other diners soup was just ok and his hamburger, their speciality, was undercooked. Our experience was less then wonderful. The green tea and black tea tasted like lavender, weird. The chocolate cake was really good. We shared it and it was more then enough. The service was lees then wonderful as well. They were all very nice but for the money, not attentive. We had to ask for things more then once. For example we got our dessert and then the tea and coffee never came. We should not have to ask to that a 2nd time. It was a NY experience but we won’t be back.

Great- just Great- just liike in Chicago and London. Quality. Excellent service. Massive wine list. Penfold’s- not possible to find in many places in the US!

Perfect as always

Fantastic food with fantastic service well impressed and a must when visiting NYC

This is one of my favorite Resturant in NYC I have been there many times now and it never fails you the service is just incredible we had Christa this time as our server and she was great the food is good but not amazing but considering the ambiance and service you really can’t complain as what matters is quality which can’t be disputed

Lived up to the hype. Fantastic atmosphere - will be back

Best room in the city. Outstanding food, service ambience and menu/wine list. Amazing place.

Our time at The Polo Bar was amazing. I took my boyfriend there for his birthday and didn't disappoint. The filet mignon blew his mind and my burger was great. Nick was very accommodating and helped us with all our needs. Would recommend

Now this is my Number One restaurant in New York💫

Great experience, the food, the service, the drinks. Great crab cake and sandwiches. Just a pleasurable experience. Great for visiting out of town family

Family trip to NYC for Thanksgiving...

Great atmosphere and service, very appreciated birthday courtesy. Expected a little more creativity from food

First but not last visit as good as the RL clothing

Only complaint - need to do something about the receptionist and maitre d. Rude, impatient and inflexible. Not very good customer experience the first 15 minutes. But then excellent table service.

Polo bar is absolute favorite restaurant in NYC.

We had a bad experience waiting to long for the second course .

Great service and food

Best spot ever

The Polo Bar Restaurant lived up to it’s reputation for my wife and me. It was an A+ dining and decor experience, and it made a special night out extra special for us. The staff was welcoming, polished and exceptional in every detail too. Thanks again go to everybody at the Polo Bar!

The reasoning for the 2 star service is because I think it was so difficult to take 10 persons that wanted to book tables close to each other. We had to end up booking 3 separate reservation, because otherwise we would have to sit in a private room and order a fixed menu....When we got ot he restaurant we could see that you definetly had the option to sit us together without a problem ( we booked a long time ahead of our arrival and requested this early on), but made such a big deal out of it and set us separately. It was the booking agent that ruined this review for your service rating.

The waiter and the managers on duty were exceptional and fixed it for us that we could sit closer to each other. The waiters were excellent! The management was understanding after we arrived..

Ok, to have the "posh" factor, but should be more accomodating for your customers.

Fantastic experience. The food was excellent and so were the martinis!

Everything was excellent, the ambience is stunning. The waitress served us regular coffee (which we drank)when we asked for decaf.

Great for older diners who arrive early.

Whether you’re having an everyday dinner or celebrating in the city that never sleeps, Ralph Lauren’s Polo Bar is the place to be. The food, the energy, the cocktail list, the stunning decor... you can’t pass up an opportunity to dine here.

Ralph Lauren fan? Walk in NOT knowing it is his restaurant and you'd say, "This is what a POLO restaurant would be if it were to exist". Perfectly appointed, staff clean and starched, knowledgable and at the ready. Art, seating, music, lighting-each deliver. The sum-perfection. Food across interest and taste levels, strong meat presence but plenty of veggies and lighter fare. Great for bight after a show or a drink to breathe in the energy imbued. Full meal for those seeking-and a hot dog or burger to savor amidst the Dover sole, butternut squash soup, and full-on course options. GO. If you can get in. And celebrate you got the table.

Was perfect!

Superb food and service in a lovely atmosphere.

Great food and nick was a great a server

The Polo Bar was one of the best restaurants I have dined at in Manhattan and we have been to them all.

I will definitely go back and recommend it to friends.

Perfect In Every Way!!!

We had a fantastic time,service and food all excellent

We came for the New York City Marathon and celebrating a college reunion! This was the perfect restaurant to have that had everything we were looking for in our New York experience!!!!!

Loved our experience. Be sure to get there early to have cocktails. The bartenders are world class and amazing mixologists. Food and service was perfect. One of our new favorite spots in NYC

Serive was impeccable. Food was fresh and delicious! Great wine list too. Very knowledgeable staff.

🍔 came out nicely looking but when i bit into it the caramelized onions was burnt to a crisp. Told my waiter about it & all he did was give me a dessert 🧁 on the house which i didn’t even eat because I don’t like coconut 🥥 instead he should’ve asked me what i was my preference, the waiter was good don’t get me wrong he just did too much