The Point at Haven Hotel

The Point at Haven Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

1. AR

   AliR

   London19 reviews

   3.0

   Dined on June 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food served at dinner at The Point restaurant in the Haven Hotel is really excellent. We ate both nights we stayed. The food was expensive but delicious. The view from the restaurant is wonderful. Virtually every table has a sea view. The service at the bar, where you had to queue for drinks was friendly but chaotic. Surprised that a four star hotel made you queue up for drinks. Service at the dinner table again was friendly but inefficient. Probably too few staff and lack of experience. There are lots of problems recruiting staff in hospitality these days. I would like to thank Alessi, who was very good.
   

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2. OT

   OpenTable Diner

   Gloucestershire1 review

   1.0

   Dined on June 22, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   On arrival they obviously hadn’t read the special requests so that was wasted. The starter and main were delicious the service was initially good but it dissipated as the night went on. By the time we got to dessert it was non existent it took then 20 minutes to take our order then the table next to ours received their dessert even though they ordered 15 minutes after us. When questioned the waitress said chef was creating it now so I expected something spectacular to arrive only to be disappointed to find that frangipane was a slice of cold cake with a scoop of non de script tasting ice cream not sure why it took so long I can only assume they forgot. When asking for the bill and asked if everything had been to my liking I advised the food had been good but the service had been lacking . The response I got was that they had a birthday party in so had been more distracted however I pointed out that all customers should receive the same level of service birthday or not.
   

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3. L

   Llylee

   London3 reviews

   2.0

   Dined on June 15, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We got there and had to wait +10 minutes to be seated, with reservation. Staff kept ignoring us. Ordered a tea and had to remind them three times about it, we got the tea +15 minutes after. The service in general was extremely slow. One of the meals was cold and not very nice.
   

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4. OT

   OpenTable Diner

   Buckinghamshire2 reviews

   5.0

   Dined on May 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice food in a fabulous setting. The views are spectacular
   

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5. OT

   OpenTable Diner

   London1 review

   4.0

   Dined on May 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food was lovely and the young waitresses was very friendly
   

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6. D

   Delboy VIP

   London8 reviews

   1.0

   Dined on April 12, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Food arrived lukewarm, tasteless and made cold by the aircon being on.
   

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7. DF

   DawnF

   Berkshire1 review

   2.0

   Dined on October 27, 2023

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Overpriced for food. Husband ordered the salmon starter and had to query if he had the right food as there was no salmon in sight! Ambience and view was amazing and cannot fault the staff who were amazing. Drink at the bar was astronomical prices: £22 for a pint and large white wine!! We went to breakfast at 8am both mornings and although the quality of the food was amazing, plates were cold and food was Luke warm! Standard white and brown bread and pastries from a supermarket and. I thing special that you would expect from a high end hotel! I would definitely recommend the hotel itself but definitely recommend that you eat elsewhere
   

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8. S

   Scenic

   London1 review

   4.0

   Dined on September 30, 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The menu is very restricted (all fits in one page from starters to desserts..). But the views are among the best and the other rooms (lounge etc) are outstanding. Overall very good.
   

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9. GS

   GrahamS

   Dorset1 review

   4.0

   Dined on September 17, 2023

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The quite restaurant was a pleasant place to view the sea from our table. Excellent service speedy service unrushed. The food was excellent and cooked as requested. We stayed after for drinks which again an excellent service. The only gripe was the chairs we sat in had food remaining and a sweet packet pushed down the sides of the chair which was a disappointment for such an amazing hotel.
   

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10. s

    sian

    London15 reviews

    4.0

    Dined on September 10, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Beautiful views from restaurant- food good - helpful staff
    

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