The Point at Haven Hotel

Reseñas de The Point at Haven Hotel de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jane

   Dorset1 reseña

   1.0

   Comieron hoy

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   While the view is amazing the food used to be really good but it was pretty awful. The seafood starter comprised frozen Crab and crayfish. The steak was also frozen, grey and overcooked. My medium rare steak was very well done. From a food safety perspective we'll done was probably the best option. Gritty leeks accompanied the well done frozen steak and a very dodgy tasting mushroom. The sauce comprised a ready made veal jus concentrate which was lumpy and hadn't been diluted. I suspect the chef lacks experience and skill. The staff were very inexperienced and generally clueless and lacking basic hospitality skills both in terms of attitude and service (apart from one older member of staff). The location is incredible and I have some very happy memories of wonderful times at The Haven. Sadly I won't be returning. The Haven needs to get a much better chef and have a clean sweep in terms of the staff generally.
   

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2. N

   Nick

   Londres19 reseñas

   4.0

   Comieron en 6 de octubre de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Quite Sunday morning wet and windy view outside. Was a perfect early lunch that we required. Staff very attentive
   

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3. C

   Charles

   Hampshire6 reseñas

   5.0

   Comieron en 13 de septiembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Very nice meal and service,lovely setting pleasant staff
   

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4. J

   Jackie

   Worcestershire5 reseñas

   5.0

   Comieron en 15 de agosto de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Really lovely food and excellent service … very good choice of food and the views are spectacular
   

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5. m

   michelle

   Dorset2 reseñas

   1.0

   Comieron en 9 de agosto de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 5

   As always a lovely hotel and views from the terrace but the food and service is abysmal..very poor and overpriced. £15 for a dried up sandwich with limp side salad. £10 for half a glass of wine. Awful coffee, half an hour's wait for a scoop of sorbet ! Unfortunately this has been my experience here once too often .
   

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6. OT

   Comensal de OpenTable

   Dorset1 reseña

   2.0

   Comieron en 24 de julio de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   No haddock so chose light bite red onion marmalade quiche, mixed leaves and fries. Dessert frangipani and almond cake with pistachio ice cream. The cake was like a cold hard brick. My husband had chicken pie and waiter said comes with no potatoes so he ordered fries. It came with potatoes and mixed veg. We shares the frangipani. Bill for this and2 J2Os the bill was £64. The main attraction is the position of the restaurant overlooking the chain ferry but sadly was raining so had to eat inside.
   

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7. OT

   Comensal de OpenTable

   Worcestershire1 reseña

   5.0

   Comieron en 7 de julio de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It would be hard to beat the view from this restaurant being that it overlooks the sea and Studland. It was our 45th anniversary and we were presented with two glasses of bubbly. The meal and service were excellent. It does seem a shame that so many people turn up in scruffy jeans and tea shirt. We have been there before and dress standards definitely seem to have slipped. This is just a personal opinion.
   

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8. LJ

   LisaJ

   Londres2 reseñas

   2.0

   Comieron en 5 de julio de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   We asked the manager of the restaurant in the afternoon if we could sit at a certain table as my parents have trouble walking too far, he obliged and said he would reserve it for us, on arrival the table was occupied and we were given a table at the end of the restaurant as the waiter said it hadn’t been noted on our booking!
   

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9. SR

   SallyR

   Dorset6 reseñas

   3.0

   Comieron en 3 de julio de 2024

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   The dining room has a lovely view, interesting to watch all the goings on around the harbour entrance. The hotel itself is a bit dated looking. I ordered a vegan started, main and dessert. However, there was not much choice; a couple of the dishes were not available. The first course was cooked asparagus but it was very basic; I had to ask for the sauce which was meant to have come with the dish. The next dish was tasty - a mushroom bourguignon; however, it was purely a bowl full of a lot of mushrooms, with a very few other vegetables. It would have been better on a plate served with something like rice, potatoes and green vegetables. The pudding, a chocolate brownie, was nice. My guest's asparagus starter was not any better, the cake for dessert was dry and the cream it came with tasted on the edge of being off. So altogether, we thought the food definitely priced too highly for what it was.
   

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10. AR

    AliR

    Londres19 reseñas

    3.0

    Comieron en 29 de junio de 2024

    1. Global 3
    2. Comida 4
    3. Servicio 3
    4. Ambiente 3

    The food served at dinner at The Point restaurant in the Haven Hotel is really excellent. We ate both nights we stayed. The food was expensive but delicious. The view from the restaurant is wonderful. Virtually every table has a sea view. The service at the bar, where you had to queue for drinks was friendly but chaotic. Surprised that a four star hotel made you queue up for drinks. Service at the dinner table again was friendly but inefficient. Probably too few staff and lack of experience. There are lots of problems recruiting staff in hospitality these days. I would like to thank Alessi, who was very good.
    

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