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  1. Distance: 0.10mi
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  3. Distance: 0.35mi
  4. Distance: 0.39mi
  1. Distance: 0.10mi
  2. Distance: 0.31mi
  3. Distance: 0.35mi
  4. Distance: 0.39mi
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Nearby points of interest

  1. Distance: 0.10mi
  2. Distance: 0.31mi
  3. Distance: 0.35mi
  4. Distance: 0.39mi
  1. Distance: 0.10mi
  2. Distance: 0.31mi
  3. Distance: 0.35mi
  4. Distance: 0.39mi

About Permanently Closed - The Pineapple Room by Alan Wong

This restaurant is permanently closed. This popular off-shoot of local chef Alan Wong is a favorite place for a relaxing dinner, lunch or weekend get-together with friends, where you'll find Hawaii favorites prepared with the freshest island ingredients and flavors influenced by the local style we all grew up with. Our farm-to-table menu highlights the bounty of our farmers and an array of fresh seafood and fish from our Hawaiian waters.

Lunch is served daily, and we have a variety of salads, sandwiches, and entrees to fit every guest, including our business lunch clientele. For those looking for a quiet, relaxing evening, we offer dinner Monday through Saturday. Breakfast is popular among our local crowd on Saturdays, and we now feature an All Day Brunch Buffet on Sundays.

The Pineapple Room by Alan Wong is Chef Wong's second restaurant in Honolulu and is located in Macy's on Level 3 in the Ala Moana Shopping Center.

1450 Ala Moana Blvd
Honolulu, HI 96814
View Larger Map

Dining Style:
Casual Dining

Cuisines:
Hawaii Regional Cuisine, Farm-to-table, Seafood

Hours of Operation:
Breakfast: Saturday & Sunday: 8:00am - 10:30am
Lunch: Monday - Friday: 11:00am - 4:00pm, Saturday & Sunday: 11:30am - 4:00pm
Dinner: Monday - Saturday: 4:00pm - 8:30pm

Cross Street:
Atkinson

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(808) 945-6573

Website:
http://www.alanwongs.com/

Parking Details:
Ample Free Parking in the Diamond Head Wing of Ala Moana Center.

Public Transit:
Bus Stops located on Ala Moana Blvd., Atkinson Dr., and Kona St.

Private Party Facilities:
Restaurant exclusively available for Private Parties and Corporate Events. Please direct inquiries to pineapple@alanwongs.com

Private Party Contact:
Kerry Ichimasa: (808) 945-5529

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine

Special Events & Promotions:
Special Brunch on Easter, Mother and Father's Day each year

The Pineapple Room by Alan Wong - Permanently Closed Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on all time ratingsThis restaurant has not received enough recent ratings to display a current ratings snapshot
food

4.1

service

4.0

ambience

3.6

value

3.5

Noise

Moderate

85% would recommend it to a friend

Great for Lunch (1484)
Fit for Foodies (1175)
Special Occasion (755)
See All
Good for Groups (683)
Great for Brunch (538)
Kid-friendly (314)
Neighborhood Gem (306)
Hot Spot (168)
Notable Wine List (121)
Romantic (109)
Local Ingredients (57)
Business Meals (55)
Casual (55)
Creative Cuisine (40)
Quiet Conversation (34)
Sunday Lunch (33)
Good for a Date (31)
Good for Birthdays (30)
Comfort Food (28)
Good for Anniversaries (20)
Late-night Find (18)
Vibrant Bar Scene (18)
Quick Bite (16)
Healthy (15)
Disabled Access (14)
Great for Outdoor Dining (14)
Scenic View (13)
Afternoon Coffee (12)
Tasting Menu (12)
Fun (12)
Cozy (10)
Authentic (10)
Worth the Drive (9)
Outstanding Value (8)
Seasonal (8)
Afternoon Tea (6)
Pre/post Theatre (6)
Bar Seating (5)
People Watching (4)
Organic (3)
Gluten Free Options (2)
Happy Hour (2)
Paleo Friendly (2)
Good Vegetarian Options (2)
Great Beer (1)
Handcrafted Cocktails (1)
Spicy (1)
Tapas (1)
Waterfront (1)
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1103 reviews
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 (Hawaii)·Dined on July 25, 2017

Made reservations before they shut down...didn't even get to eat there because they shut down earlier than expected.

Tags: Great for Lunch, Fit for Foodies
Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

 
 (Central Coast)·Dined on July 23, 2017

Girlfriend and I had July 23, breakfast reservations, but since PR was closing, we were fortunate to have lunch on last day, July 22.
Nicole, our requested server was as efficient and friendly as ever. The manager was also warm and appreciative of our regular patronage.

Food was excellent and experience was bittersweet. Will miss PR and all who work there.

Thank you for all the years of yummy meals and wonderful service.

Please keep me posted on your new venue, if any.

Tags: Great for Brunch, Sunday Lunch, Neighborhood Gem, Great for Lunch, Local Ingredients, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Hawaii)·Dined on July 22, 2017

Enjoyed eating here over the years so I had to eat here one last time before closing....kind of disappointed because we always got the focaccia bread as appetizer but we got buns instead and the kalua bacon tomato sandwich only had a small piece of bacon. The ceasar salad that came with the salad had stale croutons. Was looking forward to eating here the last time but it was disappointing to end this way.

Tags: Sunday Lunch
Was this review useful to you?Yes·No·
food3
ambience3
service3
value3

 
 (Hawaii)·Dined on July 22, 2017

This has been the second time this month I came to this restaurant before they close. The second time has been worse then the first. The service did
not improve and by lunch, they had ran out of two entrees one of which I
specifically went there to eat for the last time. I was totally disappointed not just me but my whole family.

Was this review useful to you?Yes·No·
food1
ambience2
service1
value2

vip
 (Hawaii)·Dined on July 21, 2017

A neighborhood Gem for locals & visitors as well! The dishes are always very creative and flavorful. The service is always great!

Tags: Hot Spot, Creative Cuisine, Neighborhood Gem, Great for Lunch, Tasting Menu, Good for a Date, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience3
service5
value3

 
·Dined on July 21, 2017

food was great, good presentation and the combination of flavors outstanding
service was slow, slow , slow and the restrauant wasn't that busy.
we choose a week night so we could get in and out fast --- took us 2 1/2 hours
and it was not because we ate slow. we could have been done in 1 hour if it wasn't
for the service. give yourself lots of time

Tags: Good for Anniversaries, Good for a Date, Tasting Menu
Was this review useful to you?Yes·No·
food5
ambience3
service3
value3

 
·Dined on July 21, 2017

Wanted to try this place since they were closing. We waited about 10mins before our waiter greeted us. She passed us a few times but never stopped to say Hi or I will be right with you. First disappointment was the cheeseburger for my 3 year old. I cut the burger in half and found that it was rare, uncooked and cold. Alan Wong...Why would you serve this to a child? They took the burger and we got the exact same cut in half burger back. Looked like they just threw the burger in the microwave to cook. Second I asked the waiter if the fried rice had onions and I told her onions make me itch. She said yes so I decided to order the risotto and salmon. Got my plate and was very disappointed. The risotto was undercook rice was very hard and large pieces of white onions. As a waiter why didn't she warn me or suggest another plate knowing I can't eat onions? It's no wonder they're closing. Terrible service and terrible cook.

Was this review useful to you?Yes·No·
food1
ambience4
service1
value1

 
 (Hawaii)·Dined on July 18, 2017

I used to enjoy dining there food and service was great. Maybe because they r closing however, we asked w waiters for some water, 20 min goes by no one filled up my water, so I had to grab water myself from the side table. My main entray was not cooked well. They took it off, however I was not happy with food quality and service. Very disappointed......

Tags: Tapas, Casual
Was this review useful to you?Yes·No·
food2
ambience5
service2
value2

 
 (Hawaii)·Dined on July 18, 2017

We wanted to dine there one last time before it closes. Enjoyed our meal. Service was attentive without being "hovering". Food was excellent as always.

Tags: Local Ingredients, Casual, Disabled Access, Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience5
service5
value3

 
 (Hawaii)·Dined on July 18, 2017

We had a very nice lunch! Food was delicious! Best wishes!

Tags: Casual, Comfort Food, Business Meals, Good for Groups
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
 (Philadelphia)·Dined on July 16, 2017

Sadly this was an Aloha Brunch for the Pineapple Room. It will be greatly missed! Mahalo to Chef Wong and his team for sending us off with a fantastic brunch!!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Hawaii)·Dined on July 16, 2017

We really enjoyed the ALOHA Brunch but very sadden it is closing. My mom and I have enjoyed dining there on Saturdays for so many years when she was still with us. It had been the highlight of her weekend outing.

Was this review useful to you?Yes·No·
food4
ambience4
service5
value3

 
 (Hawaii)·Dined on July 14, 2017

Their menu is very limited to begin with but they had run out of main dishes by the time we go there for dinner at 6:00 pm. They also were out of the a dessert that my fiancé wanted. It appears they are closing and either they don't really care or a lot of people (more than expected) are eating there for the last time and they are running out of food.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value3

 
 (Hawaii)·Dined on July 14, 2017

Restaurant is closing on the 29th of July permanently.
When I asked the young server why, she said it had been open for 18 years! I guess she thought everyone was tired of making money!

Was this review useful to you?Yes·No·
food5
ambience4
service3
value4

 
 (Orlando)·Dined on July 14, 2017

Restaurant was very busy and everyone was bustling. Had reservations for 1245p was seated 1pm. They were out of a few things and the waiter was very nice and told us that the food would take awhile to come out before we even ordered. After we had ordered they came back and advised us the side dishes were out and we had to get fries instead and mixed greens instead of Cesar salad.
Had to ask for our payment to be taken as we waited for our waiter to come back and didn't know what happened to him.

Was this review useful to you?Yes·No·
food3
ambience2
service2
value2

 
 (Hawaii)·Dined on July 14, 2017

The service is very slow so I had to ask to pack up lunch to take it out. It was very embarrassing for me to take a coworker out for lunch and having to not
be able to eat our lunch there.

Tags: Special Occasion
Was this review useful to you?Yes·No·
food3
ambience2
service1
value2

 
 (Hawaii)·Dined on July 14, 2017

The service was so poor, that if Alan Wong decided to remain open, I would not recommend this restaurant to anyone!
As for the food, the mahi sandwich was moist and tasty...not enough, however, to compensate for the poor service!

Was this review useful to you?Yes·No·
food4
ambience3
service1
value2

vip
 (Hawaii)·Dined on July 14, 2017

Very sad that they are closing. Always enjoyed my meals there. Lots of people trying to go one last time. They are very busy but still very gracious and strive to provide great food and service.

Was this review useful to you?Yes·No·
food5
ambience4
service3

 
 (Hawaii)·Dined on July 12, 2017

Excellent service and amazing food as always. Sad to see this restaurant close at the end of the month.

Was this review useful to you?Yes·No·
food5
ambience5
service5

 
 (Hawaii)·Dined on July 12, 2017

Excellent food and service by extremely busy as everyone is trying to get in before they close July 29th.

Tags: Great for Brunch, Casual, Bar Seating, People Watching, Sunday Lunch, Disabled Access, Afternoon Coffee, Fun, Great for Lunch, Pre/post Theatre
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (Hawaii)·Dined on July 11, 2017

This was a business meal with another meeting scheduled for one of the individuals immediately after our meal, yet our meal took about an hour to be served. One of the individuals ordered a salad and a main entrée but did not have the time to eat his salad since they were both served together. The wait time was totally unacceptable! The server explained that the restaurant had a large order to fill although that should not have been a good reason for the long delay. Due to the delay, two of us returned late for a conference call.

Our selection of this restaurant was to patronize this place one last time before it closed its doors; however, it turned out to be a very unpleasant experience.

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food2
ambience2
service1
value2

 
 (Hawaii)·Dined on July 11, 2017

I guess with impending closing of restaurant, short staffed
Waited 40 min for food.
Sandwiches.
Quality was not up to par.
No one came to check on us.
Too bad not ending on a high note!

Was this review useful to you?Yes·No·
food3
ambience3
service1
value3

vip
 (Hawaii)·Dined on July 10, 2017

Guess they are already anticipating closing soon. The staff is still great and at least they have the aioli butter.

Was this review useful to you?Yes·No·
food1
ambience3
service5
value2

 
 (Hawaii)·Dined on July 10, 2017

Hate to see this place close. Their spicy edamame and Asian Salad are unbeatable.

Tags: Good for Groups, Healthy
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Hawaii)·Dined on July 9, 2017

Had to walk out after waiting for an hour of waiting for our food. Server had an attitude telling to just leave if we could not wait.

2 people found this review helpful.
Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

 
 (Los Angeles)·Dined on July 9, 2017

We waited 1 hour and 20 minutes for our food to arrive.

Was this review useful to you?Yes·No·
food3
ambience1
service1
value1

vip
 (Hawaii)·Dined on July 9, 2017

Disappointed. With news that this restaurant is closing at the end of the month, made a reservation for lunch. Seated in a timely manner, food was good, but the wait and service left a lot to be desired. After waiting for food for an hour and no update from the server, I waved her down. Was told that food would probably be another 30 minutes. No apology, no explanation and this is after I waved her down. So disappointed.

Was this review useful to you?Yes·No·
food4
ambience3
service2
value3

 
 (Hawaii)·Dined on July 9, 2017

Waited over one hour for our food. We got there at 11:00 am sharp, waited a few minutes for our table, already knew what we wanted to order so we ordered immediately, and received our food at 12:10 pm. No one came back to do a table check after dropping our food, so after 10 minutes, I waved at the manager to ask for salt (there are no salt/pepper shakers at the table). All 3 tables around us also waited an hour for their food. They were hosting a special event at the time, so that may have been the reason for the long delay. The event room had trays of food being carried back and forth, while every table in the restarurant and every customer seated at the bar only had bread on their tables even at 11:50. The loco moco was $23 per person, and not that impressive. Of the 2 eggs, one yolk had cracked on the grill, so one was already drained/empty. The dish was greasy and the gravy not flavorful (as everyone on yelp raves it should be).

Would never go back, but I heard they are closing at the end of month anyway.

1 person found this review helpful.
Was this review useful to you?Yes·No·
food2
ambience2
service1
value1

 
·Dined on July 9, 2017

Wait for the food was 20-30 min. Too long

1 person found this review helpful.
Was this review useful to you?Yes·No·
food2
ambience2
service1
value2

 
 (Hawaii)·Dined on July 9, 2017

Pineapple Room used to be one of our favorite places to go for breakfast and dinner. Their food and service used to be amazing. When we went this last time though, everything seemed to fall flat.

When we checked in at 8:50am for our reservation at 9am the receptionist took our name and then we sat on the side. There were a few other people that checked in after us as well. When it was time to be seated however, everyone who checked in after us was seated before we were. I'm not sure if there is a specific order they have to seat in but I would guess that if we were to check in before another party, we would be seated before them. Guess in this case that isn't so.

Then we were seated and then we waited. And waited some more. While all the tables were getting their orders taken, we were still waiting for drinks. Finally someone came and we order coffees for the table and chocolate milk for my son. Again, we waited and waited. Finally the manager had to come over and take our order. Order was taken and yet we were still waiting for the chocolate milk for our son. If anyone else has a hungry grumpy 3 year old, they'll understand that waiting for even a drink is not fun for anyone. Eventually my mom had to go up to the bar counter outside of the dining area to attempt to get his chocolate milk. No one was there and then the manager saw her and told her he would make it.

Food. I used to just love coming here for the pastries or toast with guava jelly. But since this is our last time we're going to eat here I ate the Hawaiian Style Eggs Benedict. While the food itself was good, when we finally got our food after asking someone (again not our server) to check on it, my food and my mother's food was cold.

I get that it's closing in a couple weeks but you would think that their service wouldn't disappear 3 weeks before then.

Things that were good though, the manager in the red shirt and the really friendly receptionist. (Not the younger one)

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food2
ambience1
service1
value2

 
 (San Francisco)·Dined on July 8, 2017

Sad that it is closing July 31st! It has been a great place to have lunch.

Tags: Creative Cuisine, Comfort Food, Special Occasion, Local Ingredients, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience3
service3
value4

 
 (New York Area)·Dined on July 8, 2017

A great place for high quality food with a Local feel. Eat there before its gone!

Tags: Business Meals, Comfort Food, Quiet Conversation, Authentic, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

 
 (Hawaii)·Dined on July 8, 2017

アラモアナに行く時はいつもパイナップルルームでランチをします。今回も予約をして行ったのに30分待たされ、パンがこなかったからスタッフにリクエストを2回したけど結局こなかった。お昼時で満席だったのにスタッフの数が少なくて、サービスがかなり低下した感じが満載でした。相変わらずロコモコは美味しかった(少し高い)のでお勧めのお店ではありますが。

Tags: Casual
Was this review useful to you?Yes·No·
food4
ambience1
service1
value2

 
 (Hawaii)·Dined on July 8, 2017

unfortunate it's closing. Will miss the Kim chee Reuben sandwich.

Tags: Tasting Menu, Authentic, Good for Groups, Business Meals, Quiet Conversation, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Hawaii)·Dined on July 7, 2017

Not sure if it's because they're closing but we had bad service from a the hostess &waiter. Food was eh and menu was sparse. The drinks & dessert saved our evening there

Was this review useful to you?Yes·No·
food3
ambience2
service2
value2

 
 (Hawaii)·Dined on July 7, 2017

We've had wonderful experiences dining at the Pineapple Room for years. However, this last visit was quite disappointing and it's sad to think, with their final closure, this will be our last memory of our dining experience at the Pineapple Room. They got our order wrong. The food portions was tiny for the price. The fish was salty, as if they were disguising it's lack of freshness.

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food2
ambience2
service2
value2

 
 (Hawaii)·Dined on July 7, 2017

Sorry to hear the Pineapple Room is closing at the end of this month.

Tags: Great for Brunch
Was this review useful to you?Yes·No·
food4
ambience5
service4
value4

 
 (Hawaii)·Dined on July 5, 2017

We were there when they opened and sad to hear they're closing. Great food and ambiance!

Tags: Healthy, Kid-friendly, Business Meals, Authentic, Fun, Good for a Date, Casual, Worth the Drive, Romantic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Hawaii)·Dined on July 4, 2017

Good food, very poor service and attentiveness.
Server (Manny) came to the table twice in the hour and 45 minutes we were there. First to take our order then to bring the check. Never checked us between those two times. Checked on other tables near us but never came to our table only a few feet away. Very very poor service.
I ordered a beer at the beginning which took 20 minutes to arrive, even though it was a can, which requires no preparation. Would've had at least two more if he came to check. Lost business. They apparently don't care.
Are all of Alan Wong's restaurant like this?
Does he know what's going on at Pineapple Room?
Very sad and disappointing. Ruined our afternoon.

1 person found this review helpful.
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food4
ambience3
service1
value2

vip
 (Hawaii)·Dined on July 4, 2017

Terrible service... short staff created bad service food didn't come out 90min. No water refill I self serviced. No manager approached to apologized. He concentrated serving food no one controlled dining. Hosthelp keep takes walk in but no server approached them so couple people walked out.

1 person found this review helpful.
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food2
ambience1
service1
value1

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