The Pembroke Room - The Lowell New York

4.5
509 Reviews
$50 and over
Contemporary American

Top Tags:

Afternoon Tea
"Top Spot in the Nation for Traditional Afternoon Tea" (USA today). Tea is served with 3 Tier Silver Stand and Vintage silver Tea Pots from Notting Hill, London.
Etiquette Expert wrote in the Daily Mail UK. : Tea is so refined and English that it does it EVEN BETTER than most London Institutions!
Nestled in a serene setting on the 2nd floor with a majestic grand staircase and open sky Terrace with Fountain. This February, The Pembroke Room at The Lowell Hotel debuts its Valentine’s Tea service, Celebrate Love at The Lowell with English sandwiches, Themed Petits Fours, Rose flavored Tea and Home made Rose Marmalade!
Ideal destination for Birthday, Anniversary celebration. Bridal or Baby shower events are always a hit!
GIFT CERTIFICATES to delight your loved ones are available online at www.lowellhotel.com and send to the recipient immediately.
avatar copy

Private Dining

Book your next event with us

View details
What 509 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.8
ambience
3.9
value
Noise · Quiet
88% of people would recommend it to a friend
Sort by
Filters
OT
vipOpenTable Diner
New York Area
1 review
Dined on February 22, 2020
Overall4food4service5ambience4

Nice spot for afternoon tea.

LM
LMPMBISB
New York Area
6 reviews
Dined on February 16, 2020
Overall3food2service3ambience3

It is a wonderful cozy room. The tea itself was wonderful. The order of the food is strange as scones are given after the savory sandwiches.
I do not need to go back ever again, have had tea in many other places in NY City and I do not feel this is worth 75 dollars. Go at your own risk.

p
vipphillyjersey78
Philadelphia
11 reviews
Dined on February 15, 2020
Overall5food4service4ambience5

A wonderful birthday celebration at afternoon tea. Service and food were very good. The ambience can’t be beat. I have to say it was one of the most relaxing and pleasant birthday celebrations I’ve ever had. Thanks to your hostess for making me feel extra special!

L
Leo70
Toronto
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

A perfect tea for my birthday weekend The service was impeccable

M
vipMariek
New York Area
13 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Service was outstanding food was good enjoyed everything. Waffles fresh whipped cream sausages coffee the table setting outstanding.

CR
CindyR
1 review
Dined on February 6, 2020
Overall5food5service5ambience5

We celebrated my daughter's 20th birthday with afternoon tea. The room was pretty, the service was impeccable, and the food was simply wonderful! Try the rose petal jelly on the scones made by a retired employee. I bought 3 jars to take home. They also gave my daughter a box of 6 macarons for her birthday. A lovely experience!

L
vipLovediningout
New York Area
13 reviews
Dined on February 5, 2020
Overall5food5service5ambience5

Afternoon tea at the Pembroke Room was absolutely lovely! The service was attentive and warm, the sandwiches and delicacies were outstanding and the entire afternoon, spent with a dear friend to celebrate her birthday (which was acknowledged with a complimentary gift of boxed macarons), was so memorable and special. The Lowell is my favorite NYC hotel and the Pembroke Room tea experience only matched the high standards for which The Lowell is known.

JB
JuliaB
1 review
Dined on February 2, 2020
Overall5food5service5ambience5

A wonderful and secret find to take my American hosts for afternoon tea in the centre of NYC. Great service, ambiance & food in a delightful hotel. A tea to remember.

C
Charlie
New York Area
1 review
Dined on February 2, 2020
Overall4food4service5ambience5

We've done the Afternoon tea a few times. It is a nice place, great service. Unfortunately there were 3-4 newborns in the restaurant which is always a bit annoying when you want to relax with your $400 tea & scones.

s
sloane
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

I have enjoyed brunch and tea with my family and friends at the Pembroke Room many times and would absolutely recommend! It is a gem of the Upper East Side. Don’t leave without trying the worlds best scones!

F
Foodie
New York Area
42 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

Lowell has the best High Tea! Tea sandwiches were great as always! Scones outstanding! I have been here several times & will keep going back! Service is excellent! Food is great! Take anyone here they will be impressed! Love the quaint feeling in the room. Lovely boutique hotel!

K
Kathleenm
New York Area
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

Afternoon tea at the Lowell was a wonderful experience.. such a lovely hotel with a warm and inviting bar area where you can relax before the tea, and the tearoom itself was so elegant yet cozy. The staff were so attentive, and the sandwiches and desserts were delicious! I would highly recommend tea here.. it was one of the best we’ve ever had.

The Pembroke Room - The Lowell New York
Responded on January 22, 2020

Dear Kathleenm, We value your patronage and appreciate your confidence in us. Counting you among our guest in The Pembroke Room is something for which we are especially grateful. Happy New Year 2020 and Thank you for a 5 Star rating and great feedback. I am glad we created memories and made your experience memorable. Most appreciated.

Report
ML
vipMainLineMike
Philadelphia
53 reviews
Dined on January 12, 2020
Overall3food2service3ambience5

We went for afternoon tea with several of our son's friends, including meeting the new girlfriend. The dining room is absolutely lovely, but IT IS NOT ACCESSIBLE. It is on the 2nd floor with no guest elevator. There is a tiny service elevator, but you need to climb over piles of supplies to get to it. If you're in a wheelchair, fuggedaboutit.

Our server was not a native English speaker. I don't know if this is the case across the board, but we had some communications issues. One particular example was the server referring to the "high tea" options. What the Lowell serves is "afternoon tea," not high tea.

Curiously while we specifically made the reservation for tea and the table was set with teacups and strainers, they left non-tea accoutrements on the table like bread plates and butter knives. This created problems later when there wasn't enough room on the table for the sweets tiered tray.

As for the food, there were a few standouts and several disappointments. Among the savories,, the lobster on brioche was spectacular. My wife liked the smoked salmon; me not so much. The cucumber sandwich was nothing to write home about.
The sweets were pretty impressive. The chocolate mousse was amazing; the pumpkin eclairs a waste of calories. Another hit was the red velvet petit four. The scones were pretty tasty. But they were the size of a quarter, and we were each given one. As the signature dish of an English afternoon tea, it was unfortunate that we needed to ask for a second round of these mini scones. Even worse was the attitude of the server when we did.
All in all, it was an okay afternoon tea. Frankly we have yet to find an afternoon tea in the States that holds a candle to the ones we've had in London. But, frankly, at $100+ per person, this one is a real waste of time.

OT
OpenTable Diner
Atlantic City
2 reviews
Dined on January 5, 2020
Overall5food5service5ambience5

Took my daughter for afternoon Tea to celebrate her birthday. I wanted the experience to be fun and special and it certainly was!!! The staff, food, decor and ambiance was fantastic! We were treated like VIP guests and it was the best decision to celebrate at the Lowell hotel’s Pembroke Room. I highly recommend this wonderful and enjoyable afternoon high tea experience. You will be extremely impressed with everything!

F
Foodie
New York Area
9 reviews
Dined on December 26, 2019
Overall4food5service2ambience4

The ambiance is very nice and perfect for afternoon tea. Unfortunately our service was less than ideal, 3/4 of the way through the service we still had not gotten served our tea and when it finally made it to the table we were told it still needed more time. The other tables seemed to get their tea immediately after ordering, after all our food had been served we were still without tea. The food was delicious.

NY
NYCPro
New York Area
18 reviews
Dined on December 22, 2019
Overall2food2service1ambience4

I take my mom for tea every Christmas - each year to a different place. The Pembroke is supposed to be one of the best, but we found it to be completely disappointing and nowhere near worth the cost. The food was mediocre. The service, horrible. Definitely the most overrated afternoon tea we’ve ever had.

m
marie
New York Area
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

Fabulous experience as usual. The food, teas, champagne and room are excellent.

The Pembroke Room - The Lowell New York
Responded on December 27, 2019

Dear marie, In this time of gratitude, we give thanks for you. We value your patronage and appreciate your confidence in us. Counting you among our guest in The Pembroke Room is something for which we are especially grateful. Happy Holidays. Thank you for your great feedback. Most appreciated

Report
DT
DonT
New York Area
6 reviews
Dined on December 15, 2019
Overall4food4service4ambience5

Long time customers and fan of The Lowell Hotel. It's our favorite hotel in New York filled with all the charm and comforts of a London townhouse. Feels like being in a great old London home. The Pembroke Room was beautiful setting for traditional Afternoon Teas service. Everything was good old-fashioned quality however have to say portions could have been more generous for the price.

s
vipscottperkins
New York Area
37 reviews
Dined on December 15, 2019
Overall5food5service5ambience5

I have been taking my daughter for tea during the Holiday season for 15 years. The Pembroke Room is a special place for us. The ambiance is cozy and sophisticated and the service is excellent!

B
vipBloomingtonian
Indiana
19 reviews
Dined on December 15, 2019
Overall4food3service5ambience5

Nice breakfast in a fairly quiet refined atmosphere

OT
OpenTable Diner
New York Area
1 review
Dined on December 14, 2019
Overall5food3service5ambience5

Girls Trip

LA
LADYG
New York Area
3 reviews
Dined on December 13, 2019
Overall5food5service5ambience5

Beautiful room. Terrific service. Mohammed and Mariem were wonderful. Making it part of my Holiday tradition

E
vipExperienced
New York Area
57 reviews
Dined on December 11, 2019
Overall5food5service5ambience5

Great for breakfast.

OT
OpenTable Diner
Orange County
3 reviews
Dined on December 8, 2019
Overall5food5service5ambience5

Excellent service, ambience and food. Enjoyed our tea.

LT
LorraineT
New York Area
2 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

A wonderful place to have a Christmas tea in a lovely, quiet, gracious room in a beautiful boutique hotel. Food, service and ambience were outstanding.

OT
OpenTable Diner
Orange County
4 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

Visiting from AZ we thoroughly enjoyed everything about the tea.

OT
OpenTable Diner
1 review
Dined on December 7, 2019
Overall5food5service5ambience5

What a classy and cozy little restaurant! The hotel was beautiful, the food was delicious, the scones were warm, and staff was so kind. I hope to come back soon!

l
viploric
New York Area
16 reviews
Dined on December 4, 2019
Overall3food3service3ambience5

The service was rushed, the wait staff gave the impression they did not want to be there, the sandwiches were extremely skimpy ( I have been to many teas so understand tea sandwiches are small but these were really small) and tasted as if they were made hours ago. If the Lowell wants to do tea correctly they should call Claridges for a few tips. Not worth the time or money!

K
Katie
1 review
Dined on November 29, 2019
Overall3food3service4ambience4

I felt that the amount of sandwiches were very small for the price.

It was nice to bring more scones...

But the price of 100 is a lot for some sandwiches, a few desserts and scones. the glass of bubbly should be included in this case...

Atmosphere is lovely but the price is too high for what you get.

RF
ReneeF
New Orleans
1 review
Dined on November 29, 2019
Overall4food5service5ambience5

Loved everything about it except one thing. There was a table of 9 ladies next to us. They were talking very loudly the entire time we were there and we couldn’t even hear each other and enjoy a nice, quiet tea.

NY
vipNYCUWS
New York Area
39 reviews
Dined on November 29, 2019
Overall2food2service5ambience5

Apparently they have different chefs during the week, the pancakes (which we always come for) were terrible.

W
vipWsnc
New York Area
140 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

Have fined here many times. Always perfect!

LG
vipLisaG
New York Area
35 reviews
Dined on November 24, 2019
Overall5food5service5ambience5

Great brunch place for a group. Wonderful food and great selection of food, teas etc...

CB
CharlotteB
San Francisco
2 reviews
Dined on November 22, 2019
Overall5food5service5ambience5

Great experience for high tea. Lovely and attentive service, delicious food.

BS
BarbaraS
Philadelphia
1 review
Dined on November 22, 2019
Overall5food5service5ambience5

Afternoon tea at the Pembroke Room is the perfect way to spend an afternoon with a special friend. A memorable experience for someone who delights in the finest afternoon teas.

WP
WindsorPlace
New York Area
2 reviews
Dined on November 17, 2019
Overall5food4service5ambience5

A beautiful place for tea. Upon entering the Lowell you are greeted with a small elegant lobby fragrant with orchids. The Pembroke room is plush and cozy with beautiful decor and perfect lighting with a glittering city view through its two windows.

The tea is just about perfect; you are served with grace and interest in your comfort and wellbeing. Therea good selection of teas and if you like, classic wines. I subtracted a star because the scones have gotten a little smaller this year. However the pretty sandwiches and desserts were of a high standard and delicious, best quality. You feel like a queen..

LL
LydiaL
New York Area
18 reviews
Dined on November 16, 2019
Overall4food5service5ambience5

High tea food was disappointing, very sparse for the price. Quality not the best, finger sandwiches were tiny, the bread was dried out. Pastries we’re uninspiring, limited selection of pastries, “ orange glaze for the fall” Families with infants an toddlers.
Service very good.

OT
vipOpenTable Diner
Washington DC
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

The service was excellent and the presentation and quality was top notch. It was the perfect ambiance and setting for a tea room and worth every penny.

MS
MarleighS
1 review
Dined on November 3, 2019
Overall5food5service5ambience5

Most amazing afternoon tea menu and service in New York City!

OT
vipOpenTable Diner
Chicago
36 reviews
Dined on October 20, 2019
Overall5food5service5ambience5

Went for afternoon tea and it was lovely; however, open table will let you make a reservation all day but tea starts at 2pm

FAQs

The Pembroke Room - The Lowell New York is rated 4.5 stars by 509 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by The Pembroke Room - The Lowell New York