The Park Room

3.7
221 reviews
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$31 to $50
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American
Overlooking New York City’s iconic Central Park, The Park Room Restaurant is the ideal spot for a power breakfast before a full day of sightseeing or a business lunch with an elegant atmosphere. The Park Room Restaurant pairs every dish with a breathtaking view of Central Park for a unique dining experience. Crafted by our Executive Chef, our menu features NYC classics such as shrimp cocktail, steak frites, and Leona’s chopped salad harking back to the hotel’s Helmsley days.
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Private Dining

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What 221 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on all time ratings
3.6
food
3.7
service
4.1
ambience
2.8
value
Noise · Quiet
63% of people would recommend it to a friend
5
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NF
Philadelphia
15 reviews
Dined on May 26, 2019
Overall 3food 3service 4ambience 4

Great views of the park .very peaceful great service!

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OT
Austin
1 review
Dined on May 11, 2019
Overall 1food 1service 1ambience 1

Made a reservation and show up only to find out there is an event. they are closed for the event

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OT
New England
4 reviews
Dined on February 20, 2019
Overall 4food 4service 5ambience 5

Amazing views of the park and very attentive service.

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CD
New York Area
1 review
Dined on December 29, 2018
Overall 1food 1service 1ambience 1

We made reservations online for 2:00pm. It was one of the choices. When we got to the restaurant we were turned away and was told that the kitchen closes at 2:00pm and they no longer take customers.

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H
New York Area
18 reviews
Dined on December 27, 2018
Overall 3food 2service 1ambience 4

Salmon was over cooked, ordered medium rare and it came out very well done. Coffee wasn’t hot. And the wait staff not attentive. The view of Central Park is lovely. The hotel needs to pay more attention to the restaurant.

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k
New York Area
7 reviews
Dined on December 16, 2018
Overall 5food 5service 5ambience 5

Excellent food and service

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DD
Naples
3 reviews
Dined on November 27, 2018
Overall 2food 4service 1ambience 1

Open Table accepted my Park Room lunch reservation for 3people at 2pm Nov. 27th in the Park Lane Hotel on 59th St . My husband and I arrived at the restaurant on time with, our out of town guest who had just arrived and hour earlier. We were hungry and looking forward to a delightful lunch with our guest and enjoying the beautiful view of CP.

We were greeted and told the restaurant closes at 2pm. I explained that Open Table had accepted our reservation for 2pm. He left and returned with the same answer. We were told to go to the bar and that the bar had the same menu. We proceeded to the bar. (Hum, same menu? only thing missing was a nice table....)

Not at all what we had been looking forward to: we were seated looking at the bar waiter station and a TV screen. The meal was very good but our guest's French fries were cold - they were replace with hot ones. We paid the bill and left a very nice 25% tip. The next day after looking at the bill we found the bill was tip compri. We live in Manhattan we always leave a tip. I guess I should have know not to go to a tourist destination.

I feel it is uncouth to make a fuss: Therefore, I did not whine, cajole, or make a scene when I was told there was no service. After all we were there to enjoy our guest.

My expectations from a 4 Star hotel restaurant: I expect that under the circumstances, our reservation would have been honored. Regardless of the Open Table mix up or whatever the existing circumstance may be. I would also expect that Open Table would have the correct time available when a customer is making a reservation. I would expect that we would have been told at the time of the check being presented that it was tip compri.

Sad to be so disappointed.

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A
New York Area
127 reviews
Dined on February 11, 2018
Overall 3food 3service 3ambience 1

Unfortunately it wasn’t up to par and is severely outdated in decor. This could be so much more and comes way short. Such a shame to have a glorious space like this and not even come close to its potential.

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RD
Orlando
1 review
Dined on December 20, 2017
Overall 5food 5service 5ambience 5

Wonderful staff, food was delicious and portions very generous. Excellent views of Central Park. Would gladly return.

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OT
New York Area
3 reviews
Dined on December 17, 2017
Overall 1food 1service 1ambience 1

We booked a Sunday brunch for holidays. On our arrival, there was a crowded event happening at the location despite our reservation. We failed to find a manager to discuss the situation, a guest participating the event asked us to leave. We called the reservation number, a lady informed us that all reservations moved to another place at the hotel. She was extremely unhelpful and failed to understand we wanted to eat at the specific place we booked. She did not offered any real apology. We had to find another spot for brunch last min. I say, this place does not live to any of the expectation, staff is not classy. Stay away!!

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a
New York Area
1 review
Dined on December 16, 2017
Overall 3food 4service 2ambience 5

VIEW AMAZING.Ambiance wonderful.Food very good...BUT the restaurant was empty 12 in the afternoon..Maybe 20 people..At noon upon arrival..The place was a little in disarray..SERVICE BAD..CONSTANTLY asked for cooffee refills and water..The few times ive been here in the past 5 years..Its ALWAYS this way. I go for the view..Mostly..Central Park is pictiresque

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LW
Charlotte
6 reviews
Dined on December 11, 2017
Overall 5food 5service 5ambience 4

Amazing view. Great staff. The ladies room was under construction so that was a little annoying. But probably why could get a last minute seat. I'll be back!

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W
Vancouver
1 review
Dined on August 12, 2017
Overall 1food 1service 1ambience 1

Despite being able to book it on OpenTable, the restaurant was CLOSED!!

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OT
New York Area
1 review
Dined on August 9, 2017
Overall 2food 4service 4ambience 3

Allowing for a 130 reservation when they close at 2pm. The server was great. Everyone else made us feel we were imposing.

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OT
New York Area
2 reviews
Dined on July 7, 2017
Overall 3food 3service 3ambience 2

Mediocre, not worth a visit

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F
New York Area
2 reviews
Dined on May 14, 2017
Overall 2food 1service 3ambience 4

The food is terrible. For $75 on Mother's Day, there is no fresh Juice or fruits like in most hotels. Cold cuts and hot food are very limited. The room is nice but the food is the worst I have had in this price range.,

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MR
San Francisco
6 reviews
Dined on May 8, 2017
Overall 5food 5service 5ambience 5

We had a great lunch! Beautiful view! Friendly and attentive staff! The food was fantastic! Lovely hotel and restaurant!

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l
San Francisco
99 reviews
Dined on April 2, 2017
Overall 4food 4service 4ambience 3

Beautiful day to enjoy Central Park view. Lunch included a delicious Park Room Hamburger, and a tasty Steak Sandwich. Very pleasant and professional staff. Wine prices a little steep, try their signature cocktails instead.

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T
New York Area
1 review
Dined on February 19, 2017
Overall 3food 3service 3ambience 4

View from the windows were great and quiet Sunday afternoon.

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S
New York Area
38 reviews
Dined on December 24, 2016
Overall 1food 3service 1ambience 1

Where do I begin . We went here expecting a nice holiday brunch. What they failed to mention was they cut brunch off at 11. Who ends brunch at 11 on Christmas Eve ?! Pictures were deceiving , only two sad ornament displays in the entire dining room of shabby furniture , and un-set tables. The mirrored doors were shut until our 12 o'clock reservation time when they were unceremoniously opened by a waiter who said " all right , you can all come in now " and then walked away. No one brought each group to a table , no one checked for reservations . The waiter then gave us two menus because they didn't have enough menus for our group of 4. We asked for a drink menu and we're snarled at. Most unprofessional service I have ever encountered for a $300 bill. Don't just walk away from this restaurant , RUN !

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OT
San Diego
1 review
Dined on December 16, 2016
Overall 2food 2service 3ambience 3

The location for viewing Central Park was good, but there was a hair in my food and two items I tried to order were unavailable because they were out of ingredients. I would not return for a meal there.

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k
Palm Springs
2 reviews
Dined on December 5, 2016
Overall 1food 1service 1ambience 1

I received a confirmation for our reservation, but when we arrived there was no one around and the restaurant was empty. We had a hotel employee do some investigating and were told that the restaurant was closed due to a private event occurring later. Needless to say, we were not happy about the situation and our waste of time.

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r
San Francisco
1 review
Dined on December 4, 2016
Overall 1food 1service 1ambience 1

this place allows reservation for lunch / brunch time on Sunday, but it doesn't actually stay open after 12PM. And the team acts like you are crazy to even mention that you have a reservation. Huge #fail for OpenTable, unfortunately.

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OT
New York Area
1 review
Dined on November 24, 2016
Overall 5food 1service 5ambience 5

The place is very nice! Beautiful and peaceful! But we didn't like the dishes! It was not tasty! The service and the people who work there were really incredible and very kind!

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FR
New England
26 reviews
Dined on November 18, 2016
Overall 2food 1service 1ambience 5

I suppose must one be suspicious of restaurants with great views. The view was a ten out of ten
and the Dining Room elegant and quiet. That's where the good news ends. We arrived on weekday at 1;30 and was immediately told that we needed to have our order in by 2:00.

The menu though not unreasonable had what I thought to be an odd selection. They had one of there specialties as vegetable ravioli. It was overcooked pasta in a soupy sauce. My guest had a pastrami sandwich that was bone dry. The service was cold and unconcerned. Fortunately the view was good along with the company. From now I will view Central Park from a different location.

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OT
Washington DC
1 review
Dined on November 13, 2016
Overall 1food 1service 5ambience 3

Dont go for brunch as they dont serve it. It is only regular lunch

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f
New York Area
30 reviews
Dined on August 2, 2016
Overall 5food 5service 5ambience 5

As usual, food excellent, wait staff friend & efficient.

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CR
New York Area
15 reviews
Dined on June 19, 2016
Overall 4food 4service 5ambience 5

Beautiful view just over the treetops of Central Park. Service was top notch food was very good as well.

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OT
New York Area
1 review
Dined on March 27, 2016
Overall 2food 2service 2ambience 1

Badly needs a decor update

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E
New York Area
25 reviews
Dined on March 15, 2016
Overall 2food 2service 1ambience 1

A scene in the new TV show "Vinyl" was shot in the Park Room...which seems great, except that the show is set in 1973 and the producers didn't change a thing. Sarcasm aside, the place seems very, very dated. Service was not horrible, but wasn't good. And the waiter wasn't friendly at all. My food was bad, although my friend said his was okay. So there are all the negatives. Any good news? Yes...the view is amazing. I was there in winter so we could see into Central Park. I suspect in summer it's a nicer view, although you probably can't see as much when the trees are covered in leaves. The dining room is quiet with large tables and a lot of space...which is very hard to find in NYC.

So if you don't mind old furniture and grumpy waiters, you'll enjoy the view. I suspect if you set your expectations correctly you'll enjoy your meal, but if you have high expectations you will definitely be disappointed.

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OT
Indiana
1 review
Dined on February 4, 2016
Overall 2food 2service 3ambience 1

Very slow business. Furniture and Décor very old. Friendly Waiter. Very restricted hours open.

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n
New York Area
2 reviews
Dined on January 27, 2016
Overall 4food 4service 4ambience 5

Lovely big windows overlooking Central Park.

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L
Denver
3 reviews
Dined on December 24, 2015
Overall 5food 5service 5ambience 4

Great food, fantastic service and wonderful view of Central Park.

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j
Denver
2 reviews
Dined on December 21, 2015
Overall 5food 5service 5ambience 5

Fantastic experience. Great service, good food , wonderful view and quite.

We went back!

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LI
New England
17 reviews
Dined on December 21, 2015
Overall 4food 5service 3ambience 5

The view of CENTRAL PARK was fantastic. The food selections were great for lunch. The service was not that great. We had to eventually get up and stand near the door in order to get or check.

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TK
Philadelphia
6 reviews
Dined on December 14, 2015
Overall 4food 4service 4ambience 3

No crowd and very nice view.Server very attentive .

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BS
New York Area
5 reviews
Dined on November 29, 2015
Overall 1food 1service 1ambience 3

Incredibly unprofessional staff, run-down facility, indigest food

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O
Tallahassee
1 review
Dined on November 26, 2015
Overall 3food 3service 1ambience 2

Disapointing overall. Service was horiible, selection for Thanksgiving meager to say the least. View is only the trees, Has a run down feel.

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F
New York Area
96 reviews
Dined on September 15, 2015
Overall 2food 2service 2ambience 5

An excellent ambiance, with 20 foot windows. ....
Good was very average. The cost was reasonable given the location and ambiance.
The strawberry, mango and blackberry sorbets, showed up as lemon, berry and coffee. Had we known, we wouldn't have ordered it.

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C
New York Area
5 reviews
Dined on August 25, 2015
Overall 4food 4service 4ambience 4

Had a business lunch and it was perfect. Quiet and spacious. The food is above the standard.

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