The Palm Boston
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Our waitress was great, I didn't get her name. The only downside was that a few of the items we wanted to try they were all out of. The steak didn't have much flavor either.
Loved my meal and the waitress was awesome I always have a delicious meal experience at the pslm
Saying that this was the worst experience ever would be an understatement! Ambiance was dull, music was barely heard by people shouting and kids running around. The waiter was unattentive and would show up after hours, that even the complimentary bread rolls came after the appetizers! The other waiter would pour the wine and water in an aggressive way and spilled the water everywhere.. The cleaning staff would casually stroll next to the dinner tables with the garbage bin wide open, I cannot stress how disgusting and unsanitary that was. Now as for the food, at that point we did not expect the food to come out great, so we were not disappointed but accepted it at that stage. The crab cakes were not fresh and tasted awful, We asked for the steak to come as medium well, but it came out well done. And let's skip to the part where the fries came out so unpleasant as if they were re-fried for the fifth time. This was supposed to be a special occasion but it will definitely be unforgotten.
Absolutely love this place. Been twice and it’s a magical evening with fantastic food. If you want a great steak come here
Out of cranberry bread. Need to bring back key lime pie desert. Steaks were good.
Service and ambiance were great but food was just ok
Service was excellent, but outback can cook a better steak.
We ordered lobsters. They were fabulous!!
Great service. Generous drinks.
Waiter was excellent his name was Steve
Top tier prices for middle tier steaks.
Great experience. Service was top notch from everyone in the place. Food was outstanding.
Best food and service hands down! Every staff person personable and engaging. I was sooo impressed!
One of our best steak dinner’s we’ve had.. service was attentive / presentation excellent.
This was a relaxing, enjoyable meal.
Wonderful service, excellent food and perfect ambience!
Had lunch during dine around week. Was surprised to see that the regular menu also had reasonable prices and a good variety of choices. Had crabmeat salad--fresh plain Crabmeat on lettuce with fresh vegetables. Very good but could have used more Crabmeat. Just A few small pieces. Sat outside but traffic noise was not an issue
Overall, another great experience. Food was fantastic and the service was great. We ate on a Monday, so it was really quiet. It's a pricey meal but worth it.
Dine Boston 2021 visit. Food and drink were perfect. Another great visit. Thank you Kim, Patrick and kitchen team.
First, we arrived 40 minutes early and they were still able to accommodate us immediately which was great. The service was fantastic, waitress was great. We had the chicken parmesan, potatoes au grautin and 9 oz center cut sirloin and hollandaise sauce. Everything was good, but the hollandaise was cold and was neither buttery, lemon or cheese flavor, it was different, little bland like it was missing something. The steak was cooked perfectly but had no flavor, very bland, not even a salt and pepper flavor. Potatoes were amazing and so was the chicken parm. I would return again and likely try a different cut of meat and different topping. It tasted ok just very plain, little flavor. They also only had one wine selection for each type of wine which I thought was strange for this type of restaurant but thought it could be due to COVID and maybe they had limited selections for this reason (not sure if its always this way).
Booked a table “outside” but it was actually in a space fully enclosed by glass. The ceiling was high & there were ceiling fans so the airflow would be better the main restaurant but it was by no means outside. During a pandemic that is an important distinction. We were celebrating a friends birthday so we felt that we had no choice but to stay. After being seated it took a least 30 mins for the server to come back around to take our drink order. After the slow start the service improved. We all got steaks & they were fine. Not rushing back though.
Amazing food and service
Service and food were great! Patio was enclosed with heaters and tables were spaced appropriately for Covid. No complaints.
Went to the Palms on Dine Out Boston week. The choices for $38/meal were decent: 3 app choices, 4 dinner choices but dessert was underwhelming with 2 different chocolate cakes?? Service was friendly and efficient. Drinks were ridiculously overpriced: $17 for an ordinary margarita is exorbitant and unnecessary. The Palms is not a "go to" for an ordinary dinner and sets itself up for the "occasion" dinner like an anniversary or birthday. The ambiance is airy with high ceilings and an old world feel, but I have no screaming need to go back there. Food was decent but not exceptional.
Fun night - great food and drinks
Sad experience. The waiter did not understand the menu. The special prices were not honored and the meat was over cooked. Never going back.
AMAZING!!! Such a great experience will definitely come back to the palm. I have wanted to try this place for years and I’m so glad I finally did. The au gratin was so rich and creamy, and the New York strip was excellent.
Excellent dinner and service. It’s nice to see they are now open longer and later. It’s always a good experience at the Palm. You should dine here.
The food was just ok, not worth the money. Multiple staff members walking around with their mask not on properly.
Great food and drinks, exceptional service, relaxed atmosphere.
My husband and I had a wonderful dinner. The staff were very accommodating and pleasant. John was our waiter, he went above and beyond to make sure we were happy. My husband had the 9 oz filet and I had the lamb chops and a couple of sides. Our dinner was delicious to say the least. We will definitely be back.
Can’t beat it
Awesome. Server especially.
Amazing .. we will be back soon! Best steak we’ve had. Our server was really knowledgeable about the menu and gave great suggestions.
Sunday night dinner. Food was fantastic as always!! They have a 90 minute limit as most restaurants do to allow for the turning of tables. But with only two tables occupied at the time I was surprised to hurried out at the 90 minute mark. Its the only place and time I’ve experienced that...
Now that The Palm is part of Landry's, it's not quiet the same.
Food portions and presentation have changed.
Selection not as interesting as it was before.
Service still good, just a bit more harried.
Wonderful birthday dinner!
Delicious as always and staff was wonderful! They have a amazing ability to keep you safe with distancing while still delivering a superior experience
Everything was amazing! Our server Keri was excellent. Would recommend and will be back soon.
Valentine’s Day. Always great
You can order delivery directly from The Palm Boston using the Order Online button. The Palm Boston also offers delivery in partnership with Postmates and Uber Eats.
The Palm Boston is rated 4.5 stars by 1553 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.