The Palm Boston

4.5
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1339 Reviews
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$50 and over
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Steakhouse
The Palm Restaurant has been renowned for its USDA Prime aged steaks, jumbo Nova Scotia lobsters, family recipe Italian entrées, warm smiles, outstanding service and an atmosphere like nowhere else. Located in the lobby of One International Place, The Palm"s new Boston location offers seating for more than 300 patrons, extensive private dining options and a beautiful outdoor dining deck overlooking the Greenway.
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What 1339 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.5
ambience
4.0
value
Noise · Moderate
75% of people would recommend it to a friend
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M
New England
19 reviews
Dined 7 days ago
Overall5food5service5ambience5

What a wonderful way to spend our Thanksgiving Dinner! Our friends at The Palm did an incredible job of making my wife Kim, my son Kevin and I all feel like part of the family. The Thanksgiving meal was delicious, with very generous portions as always. The staff continues to be incredibly accommodating with my 3yr old son, who had a blast at his favorite restaurant in Boston. Thanks for making our Thanksgiving so memorable. -Tom

JS
New England
3 reviews
Dined on November 27, 2019
Overall3food5service1ambience5

Kristen was hands down the worst waitress ever. She has served me about 5 times and always been slightly dramatic (in an annoying embarrassing way), but tonight she crossed the line of professionalism. I’m horrified this woman stands next to the fine Palm family with Julie, Gregory and Carlos who have made me feel at home the last 7 years. Truly disappointed on an annual special pre-Thanksgiving night with the family.

MM
New England
12 reviews
Dined on November 22, 2019
Overall3food3service3ambience3

Good business lunch and dinner venue. Food is consistent.

KM
San Francisco
5 reviews
Dined on November 19, 2019
Overall5food5service5ambience5

Wonderful waitress, delicious food, great atmosphere.

DA
1 review
Dined on November 15, 2019
Overall5food5service5ambience5

Terrific lunch spot with great food and luxury value.

n
1 review
Dined on November 14, 2019
Overall4food4service4ambience3

I went during lunch it was very noisy. There was a miscommunication with my food. We were seated in the back. Overall it was okay. Maybe I will try going back for dinner.

RK
1 review
Dined on November 12, 2019
Overall5food5service5ambience5

Excellent for business meal, especially if you have some important guests. I'd recommend this restaurant for any important event. But, be ready to pay!

J
New England
18 reviews
Dined on November 10, 2019
Overall5food5service4ambience4

I have dined there about 6 times but the last 2 times were notably outstanding. The quality of the food is just excellent. Try the crab meat cocktail and the veal parmigiana . I don't know if there is a new chef but don't change anything! The music playing last Sunday was nice and soothing and great for digestion. Keep up the good work and you have moved up to my number 2 spot for favorite food.

D
New England
157 reviews
Dined on November 6, 2019
Overall5food5service5ambience5

We love the Palm !!! The food , service and ambiance were great. see you soon or in Miami.

b
Chicago
2 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

A gorgeous setting for superb dining and service.

n
New England
84 reviews
Dined on November 5, 2019
Overall4food5service3ambience4

The food at Palm is always reliable and delicious. Service for our group of 6 was a bit slow; we had to ask for a waiter to come to the table in the beginning after not seeing one after being seated. Our waiter also seemed hesitant to interrupt the energetic conversation at the table and in one instance walked away after we did not acknowledge him immediately.

J
New England
18 reviews
Dined on November 2, 2019
Overall5food5service4ambience4

Been there a number of times but this time was exceptionally good. The crabmeat cocktail is excellent. Try the hash brown potatoes. Lobster and veal parm superb. Service tries I think but a bit off.

M
New England
19 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

Another fantastic meal at The Palm! My wife and I enjoyed a delicious dinner at the bar, where Sebastian took very good care of us...as always. The food speaks for itself, but it’s the wonderful people and the incredible service that brings us back. Thank you!

DD
New England
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

The service from the second we walked in the restaurant was outstanding. Our server Kathleen was the best - she made sure we were well taken care of the entire evening - which made our date even more special. They oysters were amazing and for some reason, the boiled lobster is always the best at The Palm, Boston - it didn't disappoint once again. Don't leave without trying the Bag of Donuts! Thank you for a fabulous evening!

BK
Philadelphia
7 reviews
Dined on October 23, 2019
Overall5food5service5ambience5

We have a four too for a business lunch today and Michele was our waitress (the best). Great meal, great service and fast. We were in and out of there. Highly recommended for business meals or anytime for that matter.

BG
1 review
Dined on October 21, 2019
Overall5food5service5ambience5

The food was incredible. If you are looking for a great steak and don't mind a more expensive meal The Palm can't be beat.

SF
New England
1 review
Dined on October 19, 2019
Overall3food5service2ambience4

Went on a Saturday night at 8 and they had run out of rib eye and we weren’t told until well after ordering. Waiter tried hard to be courteous but was just over the top with questions. It wasn’t his fault but he was poorly trained. Food was very good but it was just not a great experience like it has been in the past. Not sure why things are so different there. The place was empty as well which means that I must not be the only one that felt this way and the others spoke with their actions instead. For $100 per person with no one having drinks you would expect a much better experience.

M
Los Angeles
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

The wait staff was attentive, the meals, steak and veal parmesan, were delicious and the atmosphere nice. Even the breads were outstanding. Complementary desert because it was an anniversary dinner was a nice surprise and the carrot cake was the best!

OT
Minneapolis
2 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

Fabulous evening. Fantastic servers & food! Beautiful building.

RV
New England
15 reviews
Dined on October 8, 2019
Overall5food5service5ambience5

Food Tasted way better this time and the soups were very delicious!

KO
1 review
Dined on October 6, 2019
Overall4food4service3ambience3

I thoroughly enjoyed my meal - you accommodated our requests very well. The only thing is the staff energy. Even though it was quite staff didn't seem happy to be there - a little smile will go along way. Will return for food.

D
1 review
Dined on October 5, 2019
Overall3food2service2ambience3

The food and service were fair. It markets itself as a high end restaurant but it’s falls short. The food was overpriced for the quality. Filet Mignon was dry and tough. Certainly not well cooked. For the price I would recommend going to Ruth’s Chris or Capital Grill to get the full experience. Service was fair but our waitress would be gone for long periods of time.

OT
New England
1 review
Dined on October 4, 2019
Overall5food5service5ambience5

Loved it! Especially the grass-fed filet - definitely my kind of place!

JN
New York Area
17 reviews
Dined on September 30, 2019
Overall5food5service5ambience5

Absolutely delicious and a must go to place.

M
Tahoe
10 reviews
Dined on September 26, 2019
Overall4food4service5ambience5

Beautiful atmosphere, excellent service, and great food. The clams casino were really tasty, but very tiny. The steaks were cooked perfectly and absolutely delicious! Everything is a la carte but you can get a single portion of vegetable/potato on the side.
I must say we weren’t very impressed with the lobster bisque, it was just ok..
The belvedere and expresso martinis were perfect!
The comfortable booth seating/candleite table, made for a relaxing and romantic experience.
Overall a lovely fine dining restaurant with wonderful and attentive service.
It was a great place to celebrate my 60th birthday. Thank you for the complimentary dessert, decorated table, and the happy birthday card on our table, upon our arrival. We enjoyed our evening and certainly will be back. Highly recommend for a special occasion.

NT
Chicago
9 reviews
Dined on September 23, 2019
Overall2food1service3ambience3

the food was awful, and initially so was the service.

However, the waiter noticed I hadn't eaten much and asked. I explained it was poor quality and only Luke warm. The manager removed it from the bill, and offered a replacement, which I declined. So, all in all, a very disappointing experience, but the staff did try to recover as best they could.

B
1 review
Dined on September 20, 2019
Overall4food5service3ambience3

My wife gave it a 5. She didn’t like anything about the restaurant. I had one of the best bone in ribeye I had in awhile as that is why I am rating it as high.

DD
New England
52 reviews
Dined on September 20, 2019
Overall4food4service4ambience4

Host never came come to the check-in area. Fortunately, a bartender signed me in. Otherwise service was impeccable. Food was very tasty. Only quibble with food - I asked for medium rare, but the steak was prepared medium well. At these prices the temperature should be perfect.

S
Washington DC
9 reviews
Dined on September 19, 2019
Overall2food2service3ambience4

I am a huge fan of the Palm, so it was disappointing to have this very mediocre dinner. They ruined the Gigi Salad! The dressing was all oil, no flavor. This is my go to order, so it was hard to take. The special stone crab appetizer was bad. Crab claws tasted like they were defrosted too quickly, or something that gave them a rough texture. No real flavor. I am going to assume it was a bad night and hope for better on a future visit.

JO
1 review
Dined on September 18, 2019
Overall3food4service3ambience3

Lots of room for improvement. Not as upscale as I thought it would be. Not as good as the one in New York.

JS
1 review
Dined on September 17, 2019
Overall5food5service5ambience5

Waitress was fabulous, as was the food. A little too noisy but then we are old and so, less forgiving.

ME
New England
65 reviews
Dined on September 17, 2019
Overall5food3service4ambience4

Had the lobster roll. All I tasted was tarragon no lobster. Why do high end restaurants not serve traditional lobster rolls. Very disappointed.

j
Los Angeles
1 review
Dined on September 15, 2019
Overall5food5service5ambience5

Waiter was superb.

RR
1 review
Dined on September 14, 2019
Overall3food4service2ambience4

For the prices, I had hoped the service would be better and the staff more professional. At one point a person dragged a large trash can through the dinning room. There also was food on the floor under two of the tables, both unoccupied and set for the next customers.

KD
Las Vegas
7 reviews
Dined on September 14, 2019
Overall5food5service5ambience5

We had a lovely dinner. Marcel waited on us and it was exceptional. The hostess was wonderful as well but I didn't get her name. There were 2 parties going on, a birthday and a wedding. It didn't bother us at all. Thank you for a lovely time.

SD
New England
37 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

Another great meal at the Palm. Wonderful service. Great food and good quantities. We recommend the salmon and the sea bass. We will be back!

PS
1 review
Dined on September 12, 2019
Overall4food4service5ambience4

Our anniversary experience at the Palm was exceptional, the atmosphere, the wait staff and the wine was excellent. I would absolutely recommend the Palm to friends and family.

R
San Francisco
21 reviews
Dined on September 1, 2019
Overall4food4service4ambience5

My husband and I love this particular location. Love their menu. My favorite is their selection of fish and salads. Everything is prepared just right. Right amount of seasoning, good portions and nice presentation. Always clean, attentive servers and comfortable lighting.

J
Seattle
2 reviews
Dined on August 31, 2019
Overall3food2service4ambience3

We were somewhat disappointed with what has been one of our favorite restaurants for specialoccasions.
My 12 OZ. Filet Mignon was ordered rare, arrived almost medium. My wife was surprised that they didn’t have a Veal Chop on hand(even though they took it off the every evening menu). She was able to get a great Veal Chop on our 53rd Anniversary in June. She ordered a Shrimp Penne dish that she graded as “mediocre”. After registering her dissatisfaction with her dish, the waiter spoke to the General Manager, and he generously agreed to take the full price off of our bill. Nice gesture, but we are planning to try The Capital Grill or The Chart House next time we are in town.

MV
New York Area
1 review
Dined on August 31, 2019
Overall5food5service5ambience5

6 lbs female lobster, 18oz NY Strip and Penne with Shrimp, Caesar Salad, and Calamari as a starter. Aperol Spritz and Boston beers. Relaxing 2 hr dinner with family conversation, what's not to enjoy on a beautiful summer evening.

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