About The Palm Court at The Plaza Hotel
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
New York, NY 10019
American, Afternoon Tea
Hours of Operation:
Monday-Friday: 6:30am - 11:00am
Saturday & Sunday: 7:00am- 11:00am
Daily 12:00pm to 4:30pm
EVENING COCKTAILS and SNACKS:
Monday- Saturday 5:00pm - 12:00am (Kitchen closes at 11:00pm)
Sunday: 5:00pm - 10:00pm
Fifth Avenue at Central Park South
$31 to $50
AMEX, Discover, MasterCard, Visa
Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, High Tea, Non-Smoking, Wheelchair Access, Wine
Special Events & Promotions:
Holidays are approaching and the Palm Court is excited to share these special holidays with you and your loved ones! Reservations are accepted 60 days in advance and made ONLY by phone or email at email@example.com. Credit cards will be taken with each reservation as there is a 72hour cancellation policy. We look forward to welcoming you to the Palm Court and wish you the best of holidays!
A spectacular venue for special events including receptions, tea celebrations, dinners. For information on semi private or private events of 25 or more guests, email firstname.lastname@example.org
Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
The Palm Court at The Plaza Hotel Ratings and Reviews
My daughter and I were visiting New York City for her 21st birthday and we went to The Palm Court for breakfast. Our eggs benedict was perfect, the service was excellent and they even brought a plate of small desserts with "Happy Birthday" written in chocolate! It was a great experience, I would highly recommend it.
An error was made with my credit card making funds unavailable to me during this holiday season. One expects to be able to trust the staff of a restaurant with their financial information when dining out, especially at a restaurant of such high repute. I will never return to the Plaza for any reason, and will not only pass on recommending it, but will actively discourage other from dining in such a careless establishment. There are too many restaurants in this city that are trustworthy and actually care about their guests beyond their wallets.
It is great for the tourist who wants to visit the Plaza and live the experience. But is extremely overpriced ... $25 for a mimosa and $125 for high tea little sandwiches per person... not really my cup of tea, specially that there is no option for a la carte. Santa passing by was a nice touch. Service was good.
The food was quite good. The service was not, in large part because I think the servers were over-extended. Tea at the Palm Court is something to try. Once. But the value proposition is absolutely horrible, and for the premium price the service does not at all stack up.
We came here for afternoon tea on our honeymoon on recommendation from a friend and it was amazing. Totally worth the price. We both had the New Yorker afternoon tea experience. Service was awesome and the place is just spectacular. We had enough to take home with us to munch on later that night too!
I enjoyed dinning at The Palm Court at The Plaza, the drinks were exquisite and the food was flavorful. However, I was dissappointed at the lack of vegan food options on the menu. There were only two dishes that could be veganized; beet salad and the hummus platter. Considering the type of restaurant it is, I certainly expected at least two vegan dishes. Aside from that, everything else was wonderful. The staff were phenomenal as they were friendly and provided excellent service. The ambiance is fabulous. I will visit again, but not as much as I would like –– unless of course there are more options for me to choose from.
The waiters were rude, the sandwiches were either soggy or too dry, in other words horrible. The table was too small for our party, and therefore everything was crammed onto it. At the end of the allotted slot the staff couldn’t wait to throw us out, removing food and drinks we hadn’t finished. We had a terrible experience and it cost $128 each!
Food was very overcooked. My youngest ordered chicken fingers off of the kids menu and they were black around the edges (very overcooked and unbelievable that they served them to us). All of the other meals which were beef selections which were also very overcooked even though the selections were ordered as medium rare.
On a positive note the appetizers (cheese board, hummus selection, and french onion soup) was outstanding.
Waitress was very apologetic for how the meal was prepared and she continued to supply wonderful customer service through out the evening.
We went t the Palm Court for a birthday tea for little girls. The menu is super limited and not easy to navigate. The staff are not good about walking you through the menu or explaining it. When it is a $500 tea for four people, it would have been nice to have a little more direction. There are only two small bathroom stalls for the entire Palm Court and bar of the hotel. We spent half of the time in line for the bathroom rather than enjoying the beautiful palm court!
My daughter and I have been coming here for tea for years as a Christmas tradition. Usually the service is terrific. However, on this occasion it was less than stellar. Our waiter totally ignored us. In addition, he brought a glass of champagne that we didn't order. We also had to ask for cream for the tea and our check multiple times. (we waited nearly 45 minutes for him to bring it) In addition, he never once came by our table after the food arrived to see if there was anything we needed. We also had to ask for our left over desserts to be boxed. When we arrived home, they were thrown in the container and were nearly inedible. For what you pay for a few sandwiches and a pot of tea...the service should be the best. On a brighter note, the manager was very apologetic. Sorry, you missed the mark this time Palm Court.
We have always looked forward to a meal at the Plaza when we come to the city, and it has never failed to disappoint until this time. Service was frantic; little things were forgotten (marshmallows for the kids cocoa; jam for the English muffin). There was clearly a bite out of the blueberry muffin in our pastry basket, and the servers were so busy I never could get a coffee refill. It has always been a holdout in a sea of mediocre service, and I'm sorry to say that service is slipping here too. Still a beautiful location, great ambiance, and above average food.
I would recommend the Palm Court for afternoon tea or brunch rather than dinner. I felt like the servers were more attentive during the day, the prices seamed more reasonable for what you are getting and the palm court ambiance is just all around better during the day.
Such fun late on a Friday night. Christmas in the air and onion soup extrodinaire. No pressure to leave even though it was an hour past closing time! Our waitress was so accommodating to a friend's dietary needs -- and the Sancerre was expensive but lovely.
We booked our reservations for a Christmas afternoon about a month in advance. My daughter has been very excited about coming to nyc and the Palm was to be the highlight. Our reservations were for noon. We arrived at about 10 min to noon and although there were servers in the restaurant they weren’t seating anyone yet. At noon we again asked to be seated and were told they weren’t ready. A crowd of people also with noon reservation were gathered out front. Why make us all wait in the lobby? Why not seat everyone? There is no need to serve alcohol before noon if that’s the issue, or even food for that matter. People travel a long way - as we did- to eat in the iconic palm room and they are held at bay waiting in coats and hats with parcels in the lobby, past noon, until the staff was ready to serve. Please treat customers with the curtesy they deserve.
We had a great time at tea at the plaza. We took our family that had never been there and created memories with the kids. They had a phenomenal time, the wait staff catered to them in every way. They loved the chocolate shaped plaza hotel that they received. We loved the Eloise at the plaza area downstairs and the home alone 2 movie anniversary area that they had fun taking pictures at. The hotel was decorated with a beautiful Christmas tree that we all took photos in front of as well as for other people.
Went to the Palm Court before attending a broadway show. French onion soup was delicious. Burger was also very good. The crudités appetizer was little disappointing. It was basically a salad you eat with your hands. My wife and I now jokingly refer to it as a hand salad. Not what you’d expect and The Plaza. Otherwise great experience.
As a treat for a 50th Birthday celebration we booked a table. The food was fabulous, and we felt special. The staff were attentive without being over powering. The room is beautiful and takes you back to an era of elegance. Not an everyday place to visit for the average person but definitely the place to go for a celebration!
We had decided to come to The Plaza for Holiday Tea after taking in the
windows of Fifth Avenue. We were both so disappointed in service, presentation and even
the food. Well, honestly it was more the scones and pastries that were disappointing. The sandwiches were fair at best.
The Palm Court restaurant and staff should really take lessons from High Tea at The Claridge's Hotel in London. The Plaza did not even come close.
We will not be back and I could not recommend it. Such a pity and waste of a meal and time.
Having had an exceptional initial afternoon tea experience at a different hotel in London, we were so excited to have an equally fantastic experience while in NYC at The Plaza. It fell way short. The ambience is stunning! But, the service and food fell short of expectation when you are paying that price and at a five-star hotel.
The sandwiches were extremely small and lacking flavor. The scones were cold and hard, and our waiter did not come to check on us after the food was delivered.
At our previous experience, which was the same price point, the food was unlimited and we also received the option of having a warm entrée. The sandwiches were a larger size, very flavorful, the scones were fresh and warm, and the desserts were delightful!
While it was a treat to be in The Plaza, The actual experience did not meet our expectations.
Despite having booked a table, on arrival we were told to wait a while as they couldn’t seat us, despite having 15 or so tables empty! The initial host was not very accommodating - not what you expect from a place such as the Plaza. Once seated our waitress was pleasant enough. Service was slow, ambience bizarre for evening meal and food fairly average considering the venue and prices. Would not return for dinner - far better places in NYC with better atmosphere and service for dinner.
Not worth the price. We got a burger and chicken. The burger was flat, dry and tasteless. Not what you expect for a $27 burger. The chicken was also dry and lacking taste. It didn’t come with a sauce or anything on it. Service was incredibly slow. In addition we had a reservation but had to wait another 25 minutes after we arrived even though there were 20 empty tables. I was super disappointed.
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