Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.View Private Dining Details
See availability for bonus point tables
Mon - Thu 7:30PM - 10:00PM
Plaza hotel and this restaurant has a lot to work on. There was no table separately reserved for us when we arrived, we had to wait for them to figure out seating, yet there was 75% of tables available. The hostess has a lack of training to give us attitude about why we could not set another side of the restaurant with available tables and even told us that we would need to wait for a table because we could not sit at a table for 4 (in an empty restaurant), and was not accommodating to a business meal to be in a quiet location. The food was subpar, expectantly overpriced, and the orange juice was not even fresh squeezed for $12. Try somewhere else if you can because the Plaza hotel carries a name for 25 years ago, not the standards for New York of today.
Very disappointed. First issue was dealing with serious food allergy. The server did not seem to know what to do & when he did serve tea items were crammed together touching each other. Even small contamination can be a problem. Next I found a bone in chicken salad & waiter apologized but did not seem concerned. Finally tried using ladies room & man who was apparently cleaning yelled at me to find someplace else. I asked 3 different people for assistance & was met with indifference. I would never recommend this place as on top of all this food was just average.
We went for afternoon tea and we had a marvelous server. He really made the experience pleasurable as he accommodated every request we had. The restroom situation at The Plaza is ridiculous especially for the money people are dropping for tea but it is what it is.
We had a wonderful experience for tea on a Friday afternoon. Our server, Kazi, went above and beyond. Can’t say enough nice things about him. Thanks for a great afternoon! Great wine list too!
We had afternoon tea, and were very pleased. My husband was a little concerned about “going to tea” but the food was delicious and plentiful. The service is professional, and friendly. The setting is lovely. This was a lovely experience.
We were really pleased to see that you offered a vegan afternoon tea, however, the whole experience was not five star! The scones though tasty were tiny and we had to ask for some jam, there was no vegan butter or dairy free ‘cream’ like in London. There were no sandwich refills like in London so paid $21 for extra sandwiches and we weren’t even given the ones we’d asked for, which was really disappointing. New York has a vibrant vegan food scene with amazing food, but your offerings did not compare to what is available from places like Riverdel, Blossom, PS Kitchen - the list goes on. Limited tea selection as well.
Food an ambiance was excellent! Service.... not so good and I was surprised. Waiter basically did what we asked for.... he didn't go above and beyond like I expected in a place like The Plaza.
I felt spoiled. It was a gorgeous setting, delicious food, scrumptious scones, the server was attentive... all in all an absolute wonderful delight!
We didn’t particularly like the table we had and they were very close together. We waited along time for our food. The staff were not pleasant and certainly not smiley
I did not enjoy the experience nor did my husband we have done The Balmoral in Edinburgh Scotland and Gleneagles Hotel both of which was an outstanding experience
Also in your restrooms one of the soap dispensers was removed from the wall and the other had no soap in it. Staff in the other loung were not any warmer or friendlier either
Enjoyed the experience the staff were incredibly polite and accommodating it was so worth it!
Lovely service & fare in an opulent setting. The Plaza is a trademark in NYC for a reason.
A bit pricey but well worth it, just went for drinks and apps but they had good quality food and they are generous with the drinks!!
The Palm Court was excellent in every way! The food and drink were amazing as was the service!
Our table was close to the kitchen. Awful. It is not worth the time and money.
The afternoon tea was amazing. Beautiful, luxury setting. Excellent service. Would definitely recommend!
Afternoon tea at the Palm Court in The Plaza was everything I dreamed of and more!!
"Afternoon tea" was definitely a lifetime splurge for us and it was worth every dime. Our server - Kazi - was amazing. If you decide to splurge too - be sure to ask for him! He made the experience even better!
The Plaza is a beautiful place, very magical. I took my daughter there for lunch, which turned out being Tea. The Tea was a fun experience, but pricey. It was $75/person, but you got a bunch a sample size desserts, mini sandwiches and scones. In addition, you received a pot of tea per person. A Proper Tea is Definitely a fun experience, but it is not something I would do every weekend. It is nice for a special occasion. I recommend visiting the Plaza and having a Proper Tea if you have not been to tea before.
It's high tea. At The Plaza! How can you not recommend it? It's beautiful and it's everything you expect from The Plaza - impeccable service, delicious food. There was even an "Eloise Tea" for small friends. It was beautiful and I'd do it again in a heartbeat!
We reserved to go celebrate our engagement. We loved the ambiance, it is pricey but it was worth it. The food was exquisite and the tea excellent
It was my 8 year old nieces first time visiting The Plaza for Eloise afternoon tea. Our day started at the Eloise store where we purchased 2 adorable jackets and some other cute finds for my niece. It was a girls day out, and the five of us truly enjoyed our experience for afternoon tea. My niece was over the moon with her Eloise afternoon tea and all the sweet treats that are included. The food was good, our waiter was prompt, kind and unobtrusive. It was a fun girls day, and I would highly recommend The Palm Court at The Plaza for afternoon tea.
The food was good - the pumpernickel sandwich with salmon was especially tasty. Our server was over the top for us - checking in way too often and smiling in an overly friendly manner - he didn't seem genuine.
Fue mi cumpleaños y me regalaron un plato con macarrones y vela!! Divino!!!
Wonderful experience, on the expensive side- it is the plaza- needs more restrooms though. Waiting for 15 minutes is not pleasant. Had the New Yorker tea and everything was delicious.
Not cheap but a truly iconic NYC experience and something that everyone must do once!
Perfect setting for afternoon tea for my wife’s 40th Birthday
Food was fantastic and the setting was perfect
A relaxing afternoon experience. This is a must!
I took my 9-year-old daughter here for afternoon tea as part of our mommy daughter weekend. This turned out to be one of the best highlights of our trip.
We came for afternoon tea at the plaza on Thursday 12th April we had got a little lost on the way there so we arrived 5 mins late. We were shown to our table and told we only had 4 mins to pick what we wanted as we had arrived late. We picked the New Yorker afternoon tea which was quickly brought out the food was delicious but the staff kept hanging around and when my mum had barely finished her last mouthful of scone her plate was whipped away. Then they kept coming to ask if we had finished did we want the rest put into boxes to take away. When I booked the table it said the reservation was for 1.5 hours but after barely an hour we felt we were being rushed out the door. I do feel after paying including tax and a bottle of water $307 this wasn’t a very acceptable service. The concierge was extremely helpful in helping me with some tickets that we had left behind and if it wasn’t for this we would of complained. Overall the food was delicious but the staff and the way we felt we were treated was very disappointing.
Food and service was great. Would have like to have been seated before our last person arrived since it was not full. That was irritating. Very expensive but fun for a special occasion.
Afternoon tea is a splurge but a total pleasure
Arrogant service, very nice atmosphere, food ok but nothing special, too expensive
Went to the Plaza for afternoon tea to celebrate a birthday. Was very accommodating about a nut allergy. Wait staff not what I would have expected for the Plaza. They kind of rushed to take your order and were a bit impatient when deciding on what tea to have. Presentation of tea sandwiches/scones/pastry was nice. The Plaza is a beautiful setting but I think I’d go somewhere else for afternoon tea.
The service really is terrible for such an iconic place. The NY Plaza should be exceptional- it’s not.
Best afternoon tea in NYC
celebrating our honeymoon what an amazing hotel fantastic staff and fabulous food.
I enjoyed a beautiful tea time with my friend Maggie. The tea was exquisite. The service was spectacular! The ambiance of The Palm Court is so regal and absolutely lovely.
The staff member who seated us was not very welcoming. Our server, who was very attentive, efficient and friendly, was run off her feet. There didn't seem to be enough servers. We had to wait 20 mins until we got any attention. The staff member bringing food from the kitchen was also very attentive and thorough explaining our meals. The cocktails were fantastic. Leftover food on plates piled up behind us which was a bit unsavoury.
It's such a shame as this place could be great with a few service-related changes.