The Palm Court at The Plaza Hotel

4.5
2081 reviews
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$31 to $50
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American
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
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Private dining
Dining Style
Casual Elegant
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Cuisines
American, Afternoon Tea
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Hours of operation
BREAKFAST:
Monday-Friday: 6:30am - 11:00am
Saturday & Sunday: 7:00am- 11:00am

AFTERNOON TEA:
Daily 12:00pm to 4:30pm

EVENING COCKTAILS and SNACKS:
Monday- Saturday 5:00pm - 12:00am (Kitchen closes at 11:00pm)
Sunday: 5:00pm - 10:00pm
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Phone number
(212) 546-5300
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Sani Hebaj
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Neighborhood
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Cross street
Fifth Avenue at Central Park South
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Public transit
Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
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Special events & promotions
Holidays are approaching and the Palm Court is excited to share these special holidays with you and your loved ones! Reservations are accepted 60 days in advance and made ONLY by phone or email at palmcourt@fairmont.com. Credit cards will be taken with each reservation as there is a 72hour cancellation policy. We look forward to welcoming you to the Palm Court and wish you the best of holidays!

A spectacular venue for special events including receptions, tea celebrations, dinners. For information on semi private or private events of 25 or more guests, email plazaevents@fairmont.com
Additional
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, High Tea, Non-Smoking, Wheelchair Access, Wine

Private Dining

Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.

View Private Dining Details

Specials

Thanksgiving Dinner Special Menus & Offers

Let The Palm Court be your destination of choice for the holidays.

Enjoy our Traditional Grand Feast beginning at 10:30am, last seating at 4:45pm. Buffet will include a variety of classic Thanksgiving fare from roasted turkey, whipped potatoes and seasonal produce.

Thursday, November 22, 2018

New Year's Eve Special Menus & Offers

Join our masquerade ball and ring in the New Year in luxury and style at The iconic Palm Court from 9:00pm - 1:00am. Live band and DJ performance, Aerial dancers, and other entertainment. Enjoy premium open bar and table side service featuring Krug Champagne, and our New Year's Grand Feast buffet.

Monday, December 31, 2018

Instantly increase your points with dining rewards

See availability for bonus point tables

Mon - Thu 7:30PM - 10:00PM

What 2081 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.7
ambience
3.9
value
Noise · Quiet
87% of people would recommend it to a friend
5
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C
New York Area
3 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Kiza went above and beyond to make sure that our daughter’s first high tea was everything they were expecting and more. I was beyond impressed at his ability to help them feel like they were making all of the decisions while sweetly suggesting things that he was sure they would love. Kiza and this occasion will be a cherished memory for our fam. Recommend 10/10

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OT
1 review
Dined 4 days ago
Overall 1food 1service 1ambience 5

Horrible - found a hair in our sandwich... and it was handled all wrong.

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d
New Mexico
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Memorable and so worth it! Went with my daughter and niece and we all felt so special. The food was incredible and the ambiance was gorgeous! I would love to return!

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k
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

We went for afternoon tea and found the hotel warm and inviting, the staff were welcoming and the tea,sandwiches and cakes were gorgeous. This made our afternoon perfect.

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JS
1 review
Dined on October 8, 2018
Overall 3food 5service 3ambience 3

Myself and Mother visited The Palm Court for Afternoon tea to celebrate my mother’s birthday while on vacation from Scotland. To say we are disappointed in regards to our visit is an understatement. After being seated and waiting to be served, we asked staff where the restrooms were located. We were told that the restrooms located through the main lobby and up the stairs were currently out of order as they were being serviced. We asked if there was any other alternative restrooms that we could use and we were told there was not. Three times we were told the restrooms were being serviced and there was no other alternative facilities to be used. We appreciate that unexpected things happen in day to day life and this was obviously what had happened today at The Plaza. However,I find it highly unexceptionable that in society today and in an establishment like The Plaza that there was no other alternative to this problem. It cannot be expected that people sitting down to food and drink will not need to visit the restroom at some point. I, myself have a medical condition that requires frequent use of the restroom. I’m not saying that this is something that should be asked upon making reservations but I would have thought that it would be in the customers best interests to be informed there was a problem regarding that restroom before being seated and served.
To then make matters worse, when paying the bill which was paid by credit card, our server proceeded to tell us that it was in fact $25 gratuity was compulsory. When questioned if he could show us where this was stated, we were then told it was in fact 15% serve charge. Although his service was fair to average, his attitude regarding the gratuity/service charge was appalling. I would have expected more from a member of staff at this world famous location.
After our day at The Plaza, I emailed them to inform them of our experience. Two days later, I am still waiting on my email being acknowledged. Disappointing.

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BS
Washington DC
12 reviews
Dined on October 8, 2018
Overall 3food 3service 2ambience 4

The restaurant has or must have had its heyday and it’s officially tired and the staff just don’t care. Welcome to a beautiful room with old, warm out materials on sofas and chair backs with vinyl bottom chairs. You have to ask for things like water refills. If you ask to substitute something like beef, because you don’t eat it, you are told it’s already plated for the tea service and no substitute will be made. We left full and the food was good but not mesmerized. We left food we don’t eat because it was already plated and they wouldn’t substitute. I went, I would not refer friends to it and think that it is sad that this institution has let such a glamorous tea go by way of a glorified coffee shop. I write this as I hope management reads it and try’s to pump some of the charm and elegance tea at the Plaza was at one time. No wonder the dinningroom only was about 1/4 full.

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OT
1 review
Dined on October 7, 2018
Overall 5food 5service 5ambience 5

It’s was great

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OT
New York Area
1 review
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

Fabulous environment with excellent service,great spot for high tea

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OT
Houston
1 review
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

Visited for Afternoon Tea to celebrate my daughter’s 21st Birthday. Our server, Fariz, was SPECTACULAR! He did everything possible to make the occasion special for my daughter. I did experience an issue with the Hostess, but the service and attention given by Fariz made up for the poor service and unprofessionalism of the Hostess. If you are in New York, Afternoon Tea at The Palm Court is a must and ask for Fariz to experience exceptional service!

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D
New York Area
1 review
Dined on October 4, 2018
Overall 2food 2service 5ambience 5

A bit of faded glory, definitely not worth the money. The pastries were soggy and greasy from being refrigerated apparently. Nice for a birthday perhaps or to cross off bucket list. The highest use of the afternoon tea appears to be the Eloise tea for young girls.

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SC
1 review
Dined on October 4, 2018
Overall 5food 5service 5ambience 5

A must to do when in the big apple. They can still do style

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d
New York Area
47 reviews
Dined on October 4, 2018
Overall 5food 5service 5ambience 5

The most attentive staff in one of the most gorgeous dining/drinking places in nyc.

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CF
1 review
Dined on October 1, 2018
Overall 5food 4service 5ambience 5

While the service was impeccable and they really tried to make this as special as possible but the food itself was definitely not worth the money. It was good but really nothing special or what you would expect from the Plaza. I was hoping for a bit more creativity here. But again service was definitely meeting expectations!

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ST
New York Area
13 reviews
Dined on September 30, 2018
Overall 5food 5service 5ambience 5

Very nice for Afternoon Tea. The food is very flavor forward, with the herbs perfectly complimenting each bite. Nice surprise when they brought me out a special plate for my birthday. 10/10 would recommend and will be returning.

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SM
New York Area
2 reviews
Dined on September 29, 2018
Overall 3food 4service 5ambience 4

Only 2 stalls for the women’s restroom being shared with restaurant, lobby and bar. I waited over 40 minutes to use the restroom, line was out the door and down the hall.

The tea was lovely. However I won’t be returning.

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C
1 review
Dined on September 28, 2018
Overall 2food 1service 2ambience 1

Booked this well in advance and was asked dietary request which were completely ignored, the scones were very dry , we have made far better scones at home, you only get cream & jelly(jam) for one scone each, the small cakes looked nice but all were very very sweet. You got a large pot of tea each but it only had one tea bag I would have put two or three in if I had made it myself.
Dress wise we dressed in our Sunday best but there were people in casual clothes. Including jeans. The waiter would bad glasses down on the table, he even asked another party are you going to eat the top layer of their cake stand, they had one stand between four!! Not sure what they had booked as we had one each, wasn’t given any other choice we just booked afternoon tea for two. At $75 each it is very expensive, it was the most expensive afternoon tea we have had & itwas by far the worst.
My advice would be not to bother if you want to go in just go for a drink.

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a
London
5 reviews
Dined on September 28, 2018
Overall 5food 5service 5ambience 5

Beautiful restaurant in a stunning setting. Staff very friendly and attentive and the food is outstanding.

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JH
1 review
Dined on September 27, 2018
Overall 5food 5service 5ambience 5

I thought it was very upscale, but I did not understand the menu at all. It took at least 4 times to get it explained by the waiter. In the end it turned out fine. I would not spend that kind of money for tea time. There should be an option without the expence of the food.

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DE
Glasgow
2 reviews
Dined on September 25, 2018
Overall 2food 3service 2ambience 3

I had booked this as a birthday treat for special Birthday unlike other 5 star afternoon teas no acknowledgement of this was made After20 mins we were presented with the bill and told to hurry as they were setting up for the evening . 220 usd for 20 Mins not acceptable had hoped would be better than Claridges but didn’t come close. Will let friends who are coming to NYC to visit foodhall instead .

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JL
New York Area
1 review
Dined on September 24, 2018
Overall 4food 3service 4ambience 5

I went with my sister and everything is as expected. Beautiful decorations and ambiance. Overall we’re happy And enjoyed throughput.

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AJ
1 review
Dined on September 24, 2018
Overall 5food 5service 5ambience 5

Visited New York for our Crystal Anniversary so Afternoon Tea at the Plazza was a must do!
It made the holiday for me. The architecture of the place is amazing. The ambient atmosphere is so relaxing. The afternoon tea was amazing, the food was sublime, the service was excellent. At the end of the tea they brought a plate across with the words Happy Anniversary piped in chocolate with some more delicious cakes - it was a lovely touch, made it feel personal, very thoughtful of them to do that.
I loved it! And will recommend it to my friend who is visiting New York next year.
The on line booking was so quick and easy, very efficient. Great service all round. Already saving up so I can return on my China Anniversary where once again I will indulge in the Afternoon Tea. Thank you for making our anniversary so special we really appreciated it.

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OT
Oklahoma City
8 reviews
Dined on September 22, 2018
Overall 5food 5service 5ambience 5

Kazi, our waiter, was attentive and kind. Best experience ever at the Palm. In the past, I felt that they couldn’t have cared less about their guests. Kazi changed my opinion of the Palm.

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M
1 review
Dined on September 22, 2018
Overall 4food 3service 4ambience 5

We had a good time ! Went for afternoon tea. The sandwiches were delicious! But the desserts were soso. If you like lemon flavoured stuff you would like it! Place was nice for pictures.

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LA
1 review
Dined on September 21, 2018
Overall 5food 5service 4ambience 5

Mary was a great waitress. The atmosphere was wonderful! I got the eggs benedict, and they were perfect! What a wonderful stop for upscale breakfast/brunch/lunch!

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M
1 review
Dined on September 18, 2018
Overall 5food 5service 5ambience 5

Excellent experience that I would recommend to anyone, especially for a special occasion, four of us went as a birthday celebration and the waiters sang happy birthday with little cakes and a candle, lovely touch. There are two choices of afternoon tea menus of sandwiches, cakes and scones, several choices of teas and champagne. Can’t praise it enough, friendly staff that made you feel very welcome. The ambiance was great. A lovely dining experience.

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JV
1 review
Dined on September 18, 2018
Overall 5food 4service 5ambience 5

The decor and ambience was very romantic. The mosaic ceiling was a marvel. The tea and dishes were excellent. My boyfriend and I had a nice afternoon tea to belatedly celebrate our anniversary, and The Plaza did not disappoint. Thank you!

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AR
Mississippi
5 reviews
Dined on September 18, 2018
Overall 5food 5service 5ambience 5

We had a wonderful time having tea at The Plaza. Our server treated us like royalty. The food was delicious and beautifully presented. This was our first visit, but it won’t be our last.

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D
Vancouver
19 reviews
Dined on September 16, 2018
Overall 1food 1service 1ambience 3

Weak tea, stale sandwiches and bad service... Not what we had expected for the price!

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OT
San Francisco
1 review
Dined on September 16, 2018
Overall 2food 3service 1ambience 2

Poor service and disappointing food presentation. We would not recommend it.

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S
1 review
Dined on September 15, 2018
Overall 1food 1service 3ambience 3

I organised a 50th birthday afternoon tea and my party consisted of for 2 vegans and 2 vegetarians. I gave the Palm a months notice and checked in with them about this a week before to confirm dietary requirements were in hand. I was told they were. The afternoon tea was the worst I’ve had. Sandwiches tastes awful with a strong tomato taste and the scones kept breaking and there were no real cakes for the vegan. Service was good but food not at all. Waste of money and the experience to be honest. Setting was beautiful and the staff were pleasant. A cake for the birthday lady was Turkish delight or some jelly cubes. Not great at all for a special occasion.

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OT
New York Area
1 review
Dined on September 15, 2018
Overall 5food 5service 5ambience 5

Wonderful as usual. This was our second time doing a special. Lovely, and wonderful service.

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AH
1 review
Dined on September 15, 2018
Overall 3food 4service 2ambience 3

Went for breakfast, ordered off the menu instead of breakfast buffet.
Server came around our table and poured everyone a glass of orange juice without mentioning anything or asking. At the end, he had charged us $12 per glass. We had thought it was complimentary. He should have mentioned something. Food was average.

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BG
1 review
Dined on September 14, 2018
Overall 5food 5service 5ambience 5

Excellent!! Our waitress, Ursula was so nice and accommodating. We had a lovely time.

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A
New York Area
29 reviews
Dined on September 14, 2018
Overall 5food 5service 5ambience 5

The Palm Court never disappoints. The food is always good, and the service is excellent.

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OR
Washington DC
1 review
Dined on September 12, 2018
Overall 5food 4service 5ambience 5

I had quite lovely afternoon tea at Palm Court. Immediately when I walked in, I smelled a floral scent in the air. I noticed all the beautiful floral arrangements so beautifully placed around the room.

The tea set was lovely. White with a light green and silver stripe going around the top. My favorite finger sandwich was the cucumber & mint. Delicious! The tea can easily be for up to 3 persons, which I recommend as it was a lot for 1 person, me. And a must see, is the beautiful painting of "Eloise"!

Thank you for making my birthday celebration so memorable! a bientot!

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OT
1 review
Dined on September 11, 2018
Overall 2food 4service 1ambience 3

The service was very poor when you spent that much money. It felt like They couldn’t get me out fast enough.
The waiter kept on standing right behind me during the entire meal.
For 90$ you should spent your money somewhere else.

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OT
1 review
Dined on September 10, 2018
Overall 5food 5service 5ambience 5

Just what afternoon tea should be in a beautiful setting.

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MS
New York Area
1 review
Dined on September 10, 2018
Overall 5food 5service 5ambience 5

Kazi took wonderful care of us for our niece's sweet 16 lunch. she had a lovely time & we have many pictures that Kazi took the time to take for us.

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OT
1 review
Dined on September 9, 2018
Overall 5food 5service 5ambience 4

My son and I having been dreaming of going to afternoon tea here for years. He’s moving to California in a week so we celebrated by having the tea! Every bite was delicious. The atmosphere was exactly what we wanted. So fancy but yet comfortable. We had so much fun! My only suggestion is to make sure you know the price of the water before you get it!

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JW
Mexico City
1 review
Dined on September 9, 2018
Overall 5food 5service 5ambience 5

Nothing can surpass the outstanding service of The Plaza Hotel NYC, excellent for special occasions and enjoy NYC at its best. Special thanks to Kazi for his outstanding and lovely service. This place and experience are worth every dollar.

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