The Palm Court at The Plaza Hotel

4.5
2200 reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
American
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
icon/ic_private_diningCreated with Sketch.
Private dining
Dining Style
Casual Elegant
icon/ic_cuisineCreated with Sketch.
Cuisines
American, Afternoon Tea
icon/ic_clockCreated with Sketch.
Hours of operation
BREAKFAST:
Monday-Friday: 6:30am - 11:00am
Saturday & Sunday: 7:00am- 11:00am

AFTERNOON TEA:
Daily 12:00pm to 4:30pm

EVENING COCKTAILS and SNACKS:
Monday- Saturday 5:00pm - 12:00am (Kitchen closes at 11:00pm)
Sunday: 5:00pm - 10:00pm
icon/ic_phoneCreated with Sketch.
Phone number
(212) 546-5300
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Discover, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Business Casual
icon/ic_chefCreated with Sketch.
Executive chef
Sani Hebaj
icon/ic_neighborhoodCreated with Sketch.
Neighborhood
icon/ic_cross_streetCreated with Sketch.
Cross street
Fifth Avenue at Central Park South
icon/ic_public_transitCreated with Sketch.
Public transit
Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
icon/ic_special_eventsCreated with Sketch.
Special events & promotions
Holidays are approaching and the Palm Court is excited to share these special holidays with you and your loved ones! Reservations are accepted 60 days in advance and made ONLY by phone or email at palmcourt@fairmont.com. Credit cards will be taken with each reservation as there is a 72hour cancellation policy. We look forward to welcoming you to the Palm Court and wish you the best of holidays!

A spectacular venue for special events including receptions, tea celebrations, dinners. For information on semi private or private events of 25 or more guests, email plazaevents@fairmont.com
Additional
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, High Tea, Non-Smoking, Wheelchair Access, Wine
avatar copy

Private Dining

Book your next event with us

View details

Specials

Christmas Day Special Menus & Offers

Let The Palm Court be your destination for the holidays.

Enjoy our Traditional Christmas Grand Feast beginning at 10:30am, last seating at 4:45pm. Buffet will include a variety of classic Holiday fare from roasted turkey, filet mignon, roasted pork, and all the classic accompaniments.

Tuesday, December 25, 2018

New Year's Eve Special Menus & Offers

Join our masquerade ball and ring in the New Year in luxury and style at The iconic Palm Court from 9:00pm - 1:00am. Live band and DJ performance, Aerial dancers, and other live entertainment. Enjoy premium open bar featuring Krug Champagne, and feast on our New Year's Grand buffet.

Monday, December 31, 2018

Instantly increase your points with dining rewards

See availability for bonus point tables

Mon - Thu 7:30PM - 10:00PM

What 2200 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.7
ambience
3.9
value
Noise · Quiet
85% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
OT
E. Tennessee
1 review
Dined a day ago
Overall 5food 5service 5ambience 5

Definitely worth doing afternoon tea. We did at Christmas and atmosphere was amazing!

Report
Helpful
AB
1 review
Dined 3 days ago
Overall 5food 4service 5ambience 5

We really enjoyed our visit. We were weighing up taking the kids (ages 4-10) to the Eloise afternoon tea with santa ($125 per child) or early dinner at the Palm Court. After reading poor reviews of the afternoon tea we choose the Palm Court, but we were a bit nervous about whether the kids would enjoy it. This was absolutely the right choice - the staff were so friendly, the room was amazing, the kids still got eloise themed menus, we had something we actually wanted to eat, they bought out special cookies and a candle for my daughters birthday, even the guests at the table next door chatted to the kids, and it was all much more affordable than the themed afternoon tea. This was a wonderful family evening we will always remember.

Report
Helpful
OT
1 review
Dined 3 days ago
Overall 3food 5service 2ambience 4

Wait staff was rude especially to one of our party.

Report
Helpful
OT
Montreal
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Celebrating our sons Juilliard 2018 New Dances

Report
Helpful
AM
London
9 reviews
Dined 4 days ago
Overall 2food 2service 1ambience 1

We had a reservation and arrived on time and were seated promptly. Took a long time to take our drinks and food order, no water brought to our table, food arrived quickly and long before our drinks!! Food was delivered with no cutlery or napkins, still no water, still no wine and the fries with the meal were lukewarm. The table beside us returned their pasta as it was cold and inedible. The waitress apologised for the delay in getting the wine as the manager had to get it from the cellar, and it arrived after around 20 minutes without an ice bucket which arrived another 10 minutes after that. All of this time around half of the empty tables around us were littered with dirty plates and glasses, some for more than an hour. Very disappointing and not what we expected from a ‘top quality’ hotel.

Report
Helpful
R
New York Area
14 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

worked more is there to say-high Tea at the Plaza Hotel! As expected, the food was amazing as were the selection of teas. Expect to relax for an extended period and enjoy the surroundings!!

Report
Helpful
ME
1 review
Dined 4 days ago
Overall 4food 3service 5ambience 5

Enjoyed the experience but wasn’t impressed with the buffet. There was nothing special/tasty about the breakfast potatoes, sausages or chewy bacon. It was all very bland. Service and ambiance was obviously wonderful!

Report
Helpful
SA
1 review
Dined 5 days ago
Overall 1food 1service 1ambience 1

The Palm Court is a tourist trap nightmare. We made reservations for afternoon tea, and upon arrival discovered all seats in the venue were empty. Upon check-in with the hostess, we were told to wait. Open tables, yet told to wait for our reservation. We sat, and were told tea ended at 4:00. Why would The Palm Court accept reservations for afternoon tea after 4:00 when they know it ends? And, shame on OpenTable for offering the reservation; although, suspect they are a similar victim to the venue. Additionally, the venue was fully lit and displayed a welcome of "Oh, you are tourists...come in and waste your money with us." We spoke to a manager, explained the situation, and all he could offer was a glass of cheap sparkling wine. We politely declined and left. For afternoon tea I recommend the Ritz Carlton Central Park or one of the other higher-end facilities nearby. The Plaza and The Palm Court will make you feel as if you walked into a cheap Hilton property.

Report
Helpful
JM
New York Area
21 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Wonderful afternoon tea. Service at the bar and at our table was terrific.

Report
Helpful
M
1 review
Dined 7 days ago
Overall 3food 5service 2ambience 4

our waitress was wonderful, but they were terribly understaffed so she was doing the work of 6. the hostess just lied about table avail. there were tables, there was just no one there to set them. we waited up in the bar region for over an hour for our table when the restaurant was only 1/4 full. the hospitality in the bar was perfect - the restaurant could take a few management lessons. the food was really very good.

Report
Helpful
OT
Cincinnati
3 reviews
Dined 7 days ago
Overall 2food 3service 1ambience 3

Sadly disappointed. The facility is neglected, the condition of the restroom was something I would expect at a gas station. The waitress worked very hard but the back of the house was obviously short staffed. Since the property sold the overall standard of the entire property has declined way below what it was for so many years. Sad to say the Plaza is a one and done for us

Report
Helpful
M
Philadelphia
6 reviews
Dined 7 days ago
Overall 2food 1service 1ambience 4

What has happened to the Palm Court? Service was non-existent! We ordered a second bottle of wine and it took 35 minutes to arrive. I’ve loved the onion soup there since I was a kid - no more - mediocre at best. Desserts? Meh! Warm carmelized apple was cold on the inside. Ice cream was “icy” not creamy.
The Palm Court has always been a beautiful place and it’s still lovely to look at - so i’ll stop in with friends for a glass of wine but look elsewhere for food and service.

Report
Helpful
OT
Edmonton
3 reviews
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Great place. Lots of food super yummy. My mother and I enjoyed it. Would def come back again

Report
Helpful
OT
New York Area
1 review
Dined on December 7, 2018
Overall 3food 3service 1ambience 2

Experience was okay. Food was okay. Service was HORRIBLE. Had to wait 25 minutes to get our check.

Report
Helpful
JC
New Orleans
4 reviews
Dined on December 7, 2018
Overall 5food 4service 5ambience 5

We enjoyed afternoon tea service with our 7 year old granddaughter. She had the Eloise tea and we had the New Yorker. It was fairly expensive - $95 each for my husband and me and $65 for our granddaughter. The Room Manager was very friendly and gracious, especially to our little Maggie.

Report
Helpful
OT
1 review
Dined on December 7, 2018
Overall 4food 5service 3ambience 4

Muy buena comida muy bien ambientado el lugar el problema fue que demoraron mucho en servir la comida

Report
Helpful
RG
1 review
Dined on December 6, 2018
Overall 5food 5service 5ambience 5

It was a splendid afternoon for tea at the Plaza. It was a great dining experience. Definitely would go back again.

Report
Helpful
AC
Essex
3 reviews
Dined on December 6, 2018
Overall 4food 3service 4ambience 5

Beautiful setting and staff were lovely. Sandwiches were a bit dry and no top up offered. Very expensive for what you get, but I guess you’re paying for location.
Had afternoon tea at the Dorchester in London recently and it was exceptional, worth every penny.

Report
Helpful
OT
Hawaii
2 reviews
Dined on December 5, 2018
Overall 5food 5service 5ambience 5

The staff took great care of us and made my friend’s birthday extra special with a dessert tray and birthday song. They were extremely attentive and took just the right pictures to capture our fun afternoon high tea. It’s definitely something everyone should experience and is great for a girlfriend’s get together.

Report
Helpful
F
Los Angeles
5 reviews
Dined on December 5, 2018
Overall 5food 5service 5ambience 5

Birthday celebration

Report
Helpful
OT
New York Area
1 review
Dined on December 3, 2018
Overall 5food 5service 5ambience 5

Family of 5 from the UK (2adults and 3 kids). Every request was catered too, staff were superb, food was excellent.
We had the ‘Home Alone 2’ Ice Cream Sundae between the 5 of us and we still couldn’t finish it.
The meal was the highlight of our trip to New York, we would definitely go back.

Report
Helpful
OT
New York Area
2 reviews
Dined on December 3, 2018
Overall 3food 3service 2ambience 4

The staff were not friendly at all. Poured us all oranges juice when one one person wanted it, then tried to charge us all for it. Our table was missing linens and silver and we had to ask for it. Service was not good and the food was not memorable at all. Would not go again, especially with the high prices

Report
Helpful
JP
Atlanta
3 reviews
Dined on December 3, 2018
Overall 5food 5service 5ambience 5

Great food. Wonderful staff. Great atmosphere.

Report
Helpful
OT
New York Area
2 reviews
Dined on December 3, 2018
Overall 5food 5service 5ambience 5

We do not have a bad word to say. It’s was beautiful, the food was exquisite and we were treated like royalty, would absolutely go again.

Yes the food was expensive but was delicious!

10/10

Report
Helpful
CF
New York Area
1 review
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

After all these years, it never fails to satisfy. Loved seeing the families there, too.

Report
Helpful
C
1 review
Dined on December 2, 2018
Overall 2food 2service 3ambience 1

Disappointed with our experience at the Palm Court. We had booked the dinner as a special Christmas treat during our trip to NYC.
The room itself is impressive with high ornate glass ceiling and lots of tall plants and palm trees. However there is no atmosphere or ambiance. It felt like we were in a draughty lobby area instead of a dining room. In the Plaza I would have expected white table cloths and silver service but the furniture was more dated and café like.
The food was ok but not worth the money. A lobster bisque and French onion soup were tasty. The burger for main was very forgettable as was a roast chicken and limp cress salad.
The choice in the menu was very limited.
The attention to detail seems to be given to an elaborate expensive cocktail menu.
A 2 course meal for 3 with 3 drinks(beer, coke and a glass of wine) came to about $210. I’ve enjoyed a $3 slice of pizza on the street more.
If you are looking for a special meal in NYC, I would advise you to head elsewhere.

Report
Helpful
OT
Chicago
1 review
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

An outstanding Christmas experience with my 8 year old daughter. Will never forget the memory!

Report
Helpful
KN
New York Area
5 reviews
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

Afternoon Tea at the Plaza Hotel is an iconic itinerary item that should very well be experienced by all whether or not you do or do not live in New York. Service & Selection was excellent! The Plaza is still magnificent to this day, especially now that it is the Holidays.
Be sure to make a reservation though!

Report
Helpful
H
1 review
Dined on December 2, 2018
Overall 5food 5service 4ambience 5

Having afternoon tea at the Plaza was on my bucket list of things to do and it did not disappoint, beautifully presented sandwiches and cakes which were delicious, while this is not a cheap experience it is certainly very memorable and I would say something to do on very special occasions or milestones.

Report
Helpful
OT
New York Area
1 review
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

Wonderful afternoon! Kazi treated us like Queens. We will be back.

Report
Helpful
OT
New York Area
1 review
Dined on December 2, 2018
Overall 5food 4service 4ambience 5

Great food.

Report
Helpful
US
Charleston
2 reviews
Dined on December 1, 2018
Overall 5food 5service 5ambience 5

We had a fantastic time. Beautiful hotel!

Report
Helpful
KD
Baltimore
5 reviews
Dined on December 1, 2018
Overall 5food 5service 5ambience 5

Best brunch I’ve ever had, quiet atmosphere, great food and exceptional service

Report
Helpful
EN
Charleston
2 reviews
Dined on December 1, 2018
Overall 3food 3service 3ambience 5

Absolutely beautiful restaurant decor, but we probably waited at the hostess stand 20 minutes or longer for our table despite having reservations for breakfast. I ordered eggs Benedict off the menu, and it was just average. Waiter was pleasant but not super attentive—took a long time to bring drinks and refills

Report
Helpful
OT
New York Area
1 review
Dined on December 1, 2018
Overall 5food 4service 5ambience 5

There was a one long strand of hair in my coffee...nonetheless it was very good overall...

Report
Helpful
KH
1 review
Dined on December 1, 2018
Overall 4food 5service 3ambience 5

The atmosphere and food was wonderful I would defiantly come back. Our server could have been more attentive, he did not really check on us through the meal, after our water glasses were empty they never got refilled. Other waiters seemed to be attentive to their tables.

Report
Helpful
OT
Montana
1 review
Dined on November 29, 2018
Overall 4food 3service 3ambience 5

Christmas tea with family. Love the tradition and we had a great table. The tea was not properly steeped (not at all when it was poured). For a $500 tea, I was surprised the tea was not properly done. Otherwise, very happy

Report
Helpful
H
London
4 reviews
Dined on November 28, 2018
Overall 3food 3service 5ambience 5

We were so looking forward to afternoon tea here. Service was fine. The palm court was half full. Unfortunately the sandwiches were stale as they are pre prepared. However I was pleased that my nut allergy was recognised and I had the nut free festive New Yorker tea. The scones were wonderful. The waiter boxed the patisserie for us to take home and we both received a gift wrapped plaza chocolate in the shape of the hotel. The ambiance was good however I have had to score low as I thought it was overly expensive considering the sandwiches were pre prepared and stale. That being said, we still really enjoyed this experience.

Report
Helpful
OT
New York Area
1 review
Dined on November 28, 2018
Overall 5food 5service 5ambience 5

Booked for my daughters 21st & it truly was a great experience

Report
Helpful
l
San Diego
5 reviews
Dined on November 26, 2018
Overall 4food 4service 4ambience 3

We make a point to have afternoon tea every time we are in NYC.
This time we were seated at the back staring at a divider. Had to ask for water etc. Not the experience we are used to at the Plaza/Palm Court.

Report
Helpful
1
2
3
55

Tweets by The Palm Court at The Plaza Hotel