The Palm Court at The Plaza Hotel

4.5
2006 reviews
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$31 to $50
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American
Top Tags:
  • Afternoon Tea
  • Special Occasion
  • Romantic
The iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. The Palm Court showcases classic American savory menus from morning to evening, while Despont has brought the grand feeling of Central Park indoors, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by mixologist Brian Van Flandern. Afternoon Tea truly shines with custom tableware and china, a tea list with worldly depth, and of course, a bit of Eloise too. Pastry Chef Matthew Lambie creates unique dessert experiences that effortlessly combine both classic and modern elements, while staying true to the Palm Court grandeur. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
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Private dining
Dining Style
Casual Elegant
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Cuisines
American, Afternoon Tea
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Hours of operation
BREAKFAST:
Monday-Friday: 6:30am - 11:00am
Saturday & Sunday: 7:00am- 11:00am

AFTERNOON TEA:
Daily 12:00pm to 4:30pm

EVENING COCKTAILS and SNACKS:
Monday- Saturday 5:00pm - 12:00am (Kitchen closes at 11:00pm)
Sunday: 5:00pm - 10:00pm
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Phone number
(212) 546-5300
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Sani Hebaj
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Neighborhood
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Cross street
Fifth Avenue at Central Park South
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Public transit
Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
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Special events & promotions
Holidays are approaching and the Palm Court is excited to share these special holidays with you and your loved ones! Reservations are accepted 60 days in advance and made ONLY by phone or email at palmcourt@fairmont.com. Credit cards will be taken with each reservation as there is a 72hour cancellation policy. We look forward to welcoming you to the Palm Court and wish you the best of holidays!

A spectacular venue for special events including receptions, tea celebrations, dinners. For information on semi private or private events of 25 or more guests, email plazaevents@fairmont.com
Additional
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, High Tea, Non-Smoking, Wheelchair Access, Wine

Private Dining

Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.

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Specials

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Mon - Thu 7:30PM - 10:00PM

What 2006 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.3
service
4.7
ambience
3.7
value
Noise · Quiet
86% of people would recommend it to a friend
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5.0Dined 21 hours ago

We celebrated our anniversary with high tea at the Plaza and it was absolutely beautiful! Would recommend for anyone willing to spend a little bit of cash for a beautiful experience and delicious tea!

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5.0Dined 2 days ago

It was an amazing time at the plaza! I would definitely go again. Beautiful experience.

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4.0Dined 4 days ago

Went with some girlfriends to celebrate the upcoming nuptials. We enjoyed the afternoon tea as our lunch. Definitely not an everyday experience but worth it for the occasion. The staff and surroundings were lovely and so was the food. We had a wonderful time and are happy that we did it.

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3.0Dined 4 days ago

I know it’s a tourist trap and I get that I’m paying for the experience. But $75 (basic package) per person for some tea, finger sandwiches, and mini desserts, is outrageous. I would not do it again.

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5.0Dined 4 days ago

What a fabulous experience. Every part was special, meaningful and not rushed. The waiter was awesome!! He was funny, sweet and patient. The tea was amazing along with the food. The hotel smells of flowers and champagne. What’s better than that!! A day we will never forget!

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5.0Dined 5 days ago

Excellent ambience, delicious gourmet dishes, outstanding service

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5.0Dined 5 days ago

Fabulous all round, from cocktails to service to food to ambience!!

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5.0Dined 5 days ago

This was a wonderful spot for a birthday celebration. The décor, the tea, the ambiance.....all made for a memorable experience!

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5.0Dined 6 days ago

Went here for my birthday dinner, I was seriously impressed! The service was the best I had ever recieved! If I could give them 6 out of 5 I would! Perfect place

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2.0Dined 7 days ago

The Palm Court has retained its beautiful interior, but the place seems to rest on its laurels. It was $79 per person for a basic tray of finger foods and a pot of tea. If you are there to share afternoon tea with another, expect to dole out $200. For ambience: the suggestive odor of a public swimming pool, dim lighting, and singularly unresponsive waitstaff. If you are curious about the site as an historic and cultural landmark, it will suffice to satiate your curiosity by peering casually into the restaurant as you amble about the hotel premises. There is little reason to remain much longer, and far less to part with your money over a misplaced sense of nostalgia. It is a shame that the Plaza has maintained appearance at the expense of substance. Heed this warning, lest it be at your expense also. Hopefully, one day, a more attentive managerial philosophy will revive the Palm Court to its original glory. Until then, what can one say? Perhaps it would rather be better to get breakfast at Tiffany's.

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3.0Dined on August 7, 2018

The afternoon tea was delicious, the surroundings were very beautiful and service was good.

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4.0Dined on August 6, 2018

Very good but very expensive especially for a breakfast. But I knew that when I made reservations.

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4.0Dined on August 3, 2018

Lovely ambience within beautiful surroundings. Menu was reasonably priced for service within the Plaza Hotel. I expected top service for such a classy establishement but our waiter proceeded to clear at least half the table whilst I was still eating! Very disappointing- I expected better manners and service.

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2.0Dined on August 1, 2018

Overpriced and terrible service

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3.0Dined on July 31, 2018

The Palm Court is an iconic American tradition, located in the center of the legendary Plaza Hotel. With big prices and a menu heavy on specific ingredients, it creates a sense of luxury that makes the meal feel special. But the burger, the fries and the snacks I was provided while waiting were good, but not outstanding. Even the cocktail, a Bitter Cherry Old Fashioned was delicious; but $25 worth of delicious?

As a place to have a civilized meal that's easily accessible in Midtown, the Palm Court is perfect, just pricey. And on a slow midweek night, the service lagged -- making it a great place to languish unrushed, but perhaps not the place to go if you don't have 100 minutes for your meal.

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3.0Dined on July 30, 2018

Overpriced, small portions, hard to understand Indian waiter who hovered too much. We were in & out in an hour or less. Not a leisurely dining experience. Food good, just not much of it.

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4.0Dined on July 29, 2018

It was lovely but expensive especially when you are already paying $95 then a tip!

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5.0Dined on July 29, 2018

Great setting for a nice brunch!

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5.0Dined on July 28, 2018

Took my daughter to tea

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5.0Dined on July 28, 2018

The Plaza itself was picture perfect! The staff were wonderful and the food was fantastic. It was wonderful! We will be back soon!

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4.0Dined on July 27, 2018

I made reservations at The Palm Court for a late lunch and tea with my mom while we were in town. The ambiance was nice and the service was great. The only aspect of the visit that some people may find important to know prior to a trip there is how pricey the two menu options are, plus if you want to share the order they’ll charge you a “sharing fee” of $30! Basically, be prepared to drop at least $125 for 2 people sharing tea (which was probably the best tea I’ve ever had) and some small sandwiches and deserts (not a lunch sized portion). Overall, you’re paying for the ambiance and posh-ness of being at The Plaza, and maybe some delicious tea.

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5.0Dined on July 26, 2018

Always impeccable! This is the perfect spot for a quiet lunch, high tea or fabulous cocktails.

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5.0Dined on July 25, 2018

Amazing food, friendly service! Thank you for making my birthday so special!
Would highly recommend.

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4.0Dined on July 25, 2018

We were celebrating our 10th Wedding Anniversary. 10 years ago we married in Central Park, stayed at The Plaza and dined in the Palm Court. One issue we had on our evening was dress code. It stated it was Smart Casual now rather than formal so I was not expecting to see young men in short pink pants, t-shirts & flip-flop sandals. When we pay $400+ for dinner & drinks I expect a higher level of dress code. Diner & champagne was very good and the cocktail manager was excellent.

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3.0Dined on July 24, 2018

Food was cold -scallops!
Service so so
Ambiance is lovely

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2.0Dined on July 23, 2018

We went to the Palm Court to give my kid the Eloise experience. My reservation was for 4:30. Which was there first mistake. Why take reservations at that time if the kitchen closes at 5. They rushed our food, im pretty positive i didnt get all the right sandwiches and they combined two platters into one. On top of that the staff was rushing us to hurry up and eat and push us out of there. I spent $325 for less then 45 minutes of enjoyment. Beautiful hotel, but the experience reminds me its all about the money.

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5.0Dined on July 21, 2018

My favorite place to treat myself in New York with girlfriends.
It's always special -- a NYC National Treasure.

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5.0Dined on July 20, 2018

Loved the Palm Court it was the perfect way to finish our fabulous holiday in New York .

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5.0Dined on July 20, 2018

Kazi and others went above and beyond. Truly a great experience.

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4.0Dined on July 20, 2018

Wonderful experience. There were bugs flying around our sandwiches the entire time though. Not flies but bugs landing on the food. Only complaint. Otherwise wonderful service, staff and ambiance.

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2.0Dined on July 19, 2018

The vegan menu was great, and that’s why we came here. The building is absolutely stunning. However, the service was terrible and everything was extremely overpriced (we paid over $450 for afternoon tea) There were obnoxious businessmen who came into the restaurant for a drink and were talking extremely loudly next to us and this ruined the ambiance and femme energy. Would come back for one glass of champagne again but would never go back for the full tea service.

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5.0Dined on July 19, 2018

High tea at the plaza, fun experience with my husband & daughters

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1.0Dined on July 19, 2018

My daughter, mother and I go every year and this year was a huge disappointment. Our server was extremely rude and the service overall was worse than ever.

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5.0Dined on July 19, 2018

We’ve now had tea at the Plaza twice - once with kids and once without. It is amazing! Definitely an experience. The beauty of the Plaza is exquisite. We’ve had the “New Yorker” tea service both times with the Rose champagne. Sandwiches of salmon, prime rib, cucumber, egg salad, and chicken salad - all fabulous. The scones are wonderful and served with excellent lemon curd, berry compote, and of course cream. The dessert bites are amazing. The service is on point. And the tea - I’m not a tea drinker, but theirs could convert me.
The kids had the “Eloise” tea complete with peanut butter/jelly, egg salad, cucumber, and tuna salad sandwiches, scones, desserts, and a huge cotton candy. The tea is served in an Eloise tea cup and pot. For reference, our daughter is 11 and son is 7. They both loved it!
It’s $75/each for the tea service we had. With champagne made ours $95/each. Again, this is a full experience, and worth it in my opinion.

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5.0Dined on July 17, 2018

Had Afternoon Tea with my daughter. It was definitely a memory to cherish. Very friendly staff. Great ambiance. Would recommend to everyone for a afternoon treat!

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5.0Dined on July 17, 2018

Wonderful sister brunch!

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1.0Dined on July 13, 2018

Beware Eloise Tea for childhood experience is a tourist event that will cost $$ for a few finger sandwiches and mini pastries. Go knowing it’s for the decor.

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4.0Dined on July 13, 2018

We went for afternoon tea for a family gathering with my mom mother in law and my two young daughters. The waiter was very attentive but didn’t give us enough time to properly examine the menu. He was really nice taking our pictures and offering champagne. Tea was a delicious blend with vanilla and cinnamon. Though the food was very simple cucumber, egg sandwich, pretzel bread with ham and cheese and a few mini desserts. Scones were good. For the value I paid for two children the Eloise tea and 3 New Yorker tea menu with tip included 500 dollars which I think was a bit much. The waiter brought us the check before we asked for it and I felt rushed. The hotel looks like it is declining like old grandeur not been well taken care of. It looks a bit old and dull. Expected much more. I was very eager and excited to go ended up a bit disappointed.

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4.0Dined on July 13, 2018

High tea at The Plaza was a beautiful experience and something I have always wanted to do with my daughter. We really enjoyed it but I felt it was very overpriced for the experience. Once converted back to Australian dollars it was about 140 a person for sandwiches, scones and cakes. The Palm Court is divine and feels very special.

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5.0Dined on July 13, 2018

My mom and I had a lovely time at The Plaza for afternoon tea! The tea was absolutely delicious, as were the little sandwiches, scones and pastries. There was more food than we'd expected, as compared to afternoon teas other places. The scones were delicious and warm and the sandwiches were tasty. We got to take some of the sweet treats home, as there were too many to eat. The atmosphere was great and the room itself very impressive, although a little bit dark. We have done afternoon tea at the Ritz in NYC as well and found the Plaza's to have better and more food!

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